Hotel Management

FEBRUARY 1, 2024

Under a management agreement with Star Mountain Plaza Ltd (SMPL), Hilton will manage the newly built Residences alongside the Hilton Port Moresby Hotel, which is already in operation. Host restaurant offers day-to-night dining as well as a ‘grab and go’ offering.

Branding 262

Branding Dining General Manager Retail 262

Hotel Management

AUGUST 31, 2023

Jodi Brown takes the lead as GM of QT Wellington HM Awards 2022 General Manager of the Year Jodi Brown returns to EVT to take up the position of General Manager of QT Wellington and Museum Apartment Hotel. Owned by EVT, the hotel is part of the group’s Independent Collection.

General Manager 279

General Manager Resorts Management Dining 279

Hotel Management

APRIL 11, 2024

25hours Sydney names General Manager Australia’s first 25hours hotel, which is scheduled to open in the first quarter of 2025, has appointed Silvia Kypriotis as its General Manager. Winner of the HM Australian General Manager of the Year award in 2021, Kypriotis is recognised as an empathetic and people-oriented leader.

General Manager 279

General Manager Hospitality Construction Resorts 279

Hotel Management

FEBRUARY 15, 2024

Announcing the partnership exclusively to HM , EVT revealed that there are plans to extend the partnership further, with experienced hospitality leader and former QT Canberra GM, Joel Gordon, appointed to oversee the multi-hotel collection as Group General Manager. Gordon will also serve as General Manager at The Old Clare Hotel.

General Manager 290

General Manager Accommodation Hotels Scale 290

Hotel Management

AUGUST 7, 2023

Ovolo Hotels restructures marketing operations Ovolo Hotels has announced a new marketing and communications structure that will see a number of leadership changes across the region. Australian PR agency Reymond has been enlisted to manage communications for Ovolo’s Australian and New Zealand hotels, restaurants and bars in 2023. “It’s

General Manager 237

General Manager Digital Marketing Management Market 237

Hotel Management

JUNE 22, 2023

Mandarin Oriental, Hong Kong appoints Australian GM Australian national Greg Liddell has been appointed General Manager, Mandarin Oriental, Hong Kong and Area Vice President, Operations overseeing Mandarin Oriental, Macau and Mandarin Oriental, Tokyo. This allows us to take guests on that journey when they dine with us.”

General Manager 246

General Manager Dining Management Services 246

Hotel Management

MAY 13, 2024

“With growing visitor arrivals into Fiji – around half of them coming from Australia – this is the perfect time to be ushering in a new era of resort accommodation with the opening of Crowne Plaza Fiji Nadi Bay Resort and Spa,” said Crowne Plaza Fiji Nadi Bay Resort and Spa General Manager, Shaun Parsons.

Resorts 130

Resorts Dining Events Accommodation 130

Hotel Management

FEBRUARY 14, 2024

The 15-story high-rise overlooking Disney California Adventure Park boasts comfortable and contemporary guest rooms that celebrate the artistry of Pixar Animation Studios, new dining options by Great Maple, a relaxing rooftop pool area and play court, renovated fitness center and more.

Dining 147

Dining General Manager Hotels Resorts 147

Hotel Management

JULY 18, 2023

The Rydges brand is uniquely Australian owned and operated which is reflected in the design,” said Rydges Group General Manager, Hotel Operations, Troy Cuthbertson. The accommodation offering includes 310 King Standard Rooms, 35 Suites and 25 Apartments featuring a kitchenette, laundry, and separate lounge/dining spaces.

General Manager 246

General Manager Events Dining Accommodation 246

Hotel Management

MARCH 29, 2023

Surrounded by natural, native bushland Me-Gal, is a dining destination with a focus on fresh, sustainably sourced produce. The restaurant is operated by leading hospitality group, Trippas White, with Stefan Schröder at the helm as Executive Chef. The dining room floor-to-ceiling windows with views of the harbour.

Dining 130

Dining General Manager Management Operations 130

Hotel Management

JULY 5, 2023

Ascott appoints GM Sales and Distribution Ascott Australia welcomes Jennifer Warn to the Senior Leadership Team following her promotion to General Manager Sales and Distribution. Her expanded role sees her take management of all of Ascott Australia’s sales and revenue team members.

General Manager 264

General Manager Sales Accommodation Management 264

Hotel Management

MAY 7, 2024

“Not only will the new-build hotels provide more choice for travellers seeking a place to stay, they will also offer a welcoming hub for the workers in the airport precinct,” said Accor Pacific Chief Operating Officer PME, Adrian Williams.

Branding 162

Branding General Manager Travel Dining 162

Hotel News Resource

MARCH 30, 2023

Under the direction of the General Manager, lead team of exempt and non-exempt service staff in the overall management of a retail dining and catering unit in full compliance with all food, occupational safety rules and regulations and customer service expectations

Services 52

Services Management Operations General Manager 52

Hotel Management

JUNE 1, 2023

Alan Christie has been named Area General Manager, Sri Lanka, taking responsibility for driving strategic performance of the three Radisson properties in the country. Christie brings over two decades of senior asset management experience most recently as Executive Vice President Advisory and Asset Management at JLL Singapore.

General Manager 264

General Manager Resorts Management Business 264

Hotel Management

SEPTEMBER 12, 2023

The hotel, which has been in operation for over 36 years, has been “reborn” with colour and inspiration from Singapore’s distinctive Angsana trees, and architectural traditions such as Peranakan style architecture and black and white houses. “As We wanted guests not just to be visiting the city, but to feel a part of it.”

Dining 147

Dining General Manager Operations Events 147

Hospitality Tech

SEPTEMBER 13, 2023

and hear how Dine Brands, Ascent Hospitality and Kava Restaurants have leaned into technology to improve not only operations, but also the experience for general managers and front-line employees Join us Oct. 2-4 in Charleston, S.C.,

Hiring 59

Hiring General Manager Dining Operations 59

Hotel Management

JULY 13, 2023

Shaun D’Cruz, who has spent 18 years with the organisation, has been appointed to the newly created role of Executive General Manager VIP Customer Experience. Janet Lim joins the business as Executive General Manager of Hotels, bringing over 20 years’ hospitality experience having worked across Canada, the United States and Macau.

Accommodation 130

Accommodation General Manager Tourism Events 130

Hotel Management

AUGUST 7, 2023

From an exceptional location to fantastic wining and dining and spacious, stylish rooms, the JW Marriott Hotel Singapore South Beach easily ticks the box as one of the city’s most exciting properties for both business and leisure guests. Work, dine, relax and explore with us at JW Marriott Hotel Singapore South Beach.”

Dining 223

Dining Hotels Business General Manager 223

Hotel Management

JANUARY 8, 2024

Exclusive: Marriott appoints luxury leader to new dual role Marriott International is sharpening its focus on luxury with the appointment of Krister Svensson as Multi Property Vice President, Luxury Hotels Australia and General Manager at W Melbourne. Neerav Gorasia has been promoted to Director Hotel Performance for Pro-invest Hotels.

General Manager 147

General Manager Sales Revenue Revenue Management 147

Hotel Management

MAY 9, 2023

General Manager Jesse Kornoff was joined by TFE Hotels’ Regional General Manager for Victoria, Stephen Moore, and Local MP for Pascoe Vale, Anthony Cianflone, for a ribbon cutting, and ceremonial opening of a heritage-listed red door into the converted prison wing.

General Manager 214

General Manager Events Dining Small Business 214

SiteMinder

JANUARY 8, 2024

What is hotel management? Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Hotel management made easy Streamline hotel management, boost revenue, and enhance guest experience with SiteMinder's smart platform.

Operations 59

Operations Management OTA Hotels 59

Hotel Management

NOVEMBER 14, 2023

But a recent AU$400 million development injection saw the launch of a further three hotels in two months , taking the owner-operator to new states ( VIC, ACT) and rounding out 2023 with 23 hotels in its network. We now have 23 hotels nationally, making Meriton Suites the largest Australian owned and operated hotel company.

Hotels 289

Hotels Accommodation General Manager Travel 289

Hotel Management

OCTOBER 26, 2023

Following its soft launch, The Capitol Hotel, General Manager Brad Worker and his team have improved and refined the offering over the last six months before proudly unveiling the new look to media this week.

Hotels 278

Hotels General Manager Services Dining 278

Hotel Designs

DECEMBER 7, 2023

Now in her role as General Manager of The Zetter Townhouse Marylebone, Saciri has been integral to the hotel, achieving challenging budgets and KPIs, while maintaining high guest satisfaction and very high standard of service. Schoeffer started his impressive career in 1997 at Hotel Martinez in Cannes, France.

General Manager 98

General Manager Management Hospitality Branding 98

SiteMinder

JANUARY 8, 2024

What is hotel management? Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Hotel management made easy Streamline hotel management, boost revenue, and enhance guest experience with SiteMinder's smart platform.

Operations 52

Operations Management OTA Hotels 52

Hotel Business

MARCH 24, 2023

The newly converted property, owned by Prime Group and operated by Shaner, marks Marriott International ’s first Courtyard resort in the U.S. Dining options include Blue Waters Pool Bar & Grill. The hotel plans to add cabanas and additional lighting to the pool deck with more activities and on-site experiences for guests.

Resorts 111

Resorts Dining General Manager Hotels 111

Hotel Management

MAY 9, 2023

To find out what makes the property one of New Zealand’s best, Wayfarer Host and HM Editor-In-Chief, James Wilkinson, caught up with Hilton Queenstown Resort and Spa General Manager and Hilton’s Cluster General Manager – South Island, Chris Ehmann, recently. Tell us about the fantastic food and beverage on offer.

Resorts 264

Resorts General Manager Dining Business 264

Boutique Hotel News

JUNE 12, 2023

US: Independent hotel operator and developer Uncommon Hospitality is set to open the Longfellow Hotel in Maine this September and has named Matt Plourde as general manager. Plourde will lead the hotel’s opening and will oversee the day-to-day operations, guest services, and community outreach initiatives.

General Manager 98

General Manager Hotels Dining Operations 98

Hotel Management

JANUARY 8, 2024

Marriott International is sharpening its focus on luxury with the appointment of Krister Svensson as Multi Property Vice President, Luxury Hotels Australia and General Manager at W Melbourne. From AM to PM, guests can start with breakfast and then dine in some of the country’s best restaurants and bars.

Hotels 277

Hotels Branding Travel Pipeline 277

Hotel Management

APRIL 25, 2023

To find out what makes the property so impressive, Wayfarer Host and HM Editor-In-Chief, James Wilkinson, caught up with Mondrian Shoreditch General Manager, David Lockhart. We have a host of enriching and elevated dining experiences at Mondrian Shoreditch. David, tell us about the stylish rooms and suites on offer.

Dining 234

Dining General Manager Business Scale 234

Little Hotelier

FEBRUARY 11, 2024

Inspired by Japanese architecture and Indonesian culture, the gorgeous villa is expertly run by General Manager Wan Fikrie. Guest experience and a holistic management approach To ensure guest experience is memorable, Limasan Villa combines personalised service, superior cleanliness, exceptional dining, and locally-inspired activities.

Revenue 98

Revenue Target Marketing General Manager Dining 98

Hotel Management

SEPTEMBER 7, 2023

General Manager Peter Minatsis discusses the latest iteration of the brand and what makes this particular hotel special. In the restaurant downstairs, we offer breakfast in the morning, then that space turns into Dolly at night – where nostalgic dining comes to life. How has the hotel been performing since opening?

General Manager 147

General Manager Branding Construction Occupancy 147

SiteMinder

OCTOBER 11, 2022

Other than the front of house managers and night managers, a hotel’s management staff go largely unseen by guests. However, this team is tasked with overseeing all aspects of the hotel’s operations. Again, the specific job titles and the amount of personnel within the management team will vary from hotel to hotel.

Operations 59

Operations Hotels Management Revenue Management 59

Hotel Business

JULY 26, 2023

The dataset, comprising 594 tipped employees, including housekeepers, valets, lounge staff, breakfast servers and others, provided intriguing patterns such as the most popular day to leave a tip, a finding that can help hoteliers create improved operational strategies and work schedules. Tuesday is the least likely day (by a factor of two).

General Manager 98

General Manager Hiring Dining Operations 98

Hotel Management

MARCH 26, 2024

All-day dining venue, Substance Restaurant and Bar, serves as an artisanal cafe and Asian bistro, led by Head Chef Mochsin Fam, with seated dining in a biophilic design inspired setting, and an elevated grab-and-go section. We’re the largest operator now in the Pacific Islands.

Occupancy 130

Occupancy Hotels Dining General Manager 130

Hotel Management

JUNE 20, 2023

“It started with those more traditional pubs where we’ve elevated the food beverage offering and, in some cases, where there’s been those extra floors above, we’ve put in boutique hotel rooms, a rooftop bar, gardens – whatever made sense for the space,” explained Public Group General Manager of Hotels, Joanne Sproule.

Business 242

Business Hotel Marketing Market Marketing 242

Hotel Management

APRIL 27, 2023

An adored Greenwich Village, NYC neighborhood restaurant and bar established in 1915, Dante celebrates the traditional way of community, good living and dining. With a shared legacy rooted in excellence in hospitality and some of the most creative minds in cocktail creation, we feel this debut is a true meeting of the minds.”

General Manager 130

General Manager Dining Business Operations 130