article thumbnail

Medallia: 61% of consumers willing to spend more for personalized experiences

Hotel Business

The study found a strong link between personalization and overall satisfaction, validating earlier research that showed 61% of consumers are willing to spend more with companies if they offer a customized experience. The post Medallia: 61% of consumers willing to spend more for personalized experiences appeared first on hotelbusiness.com.

article thumbnail

Industry Changes Requires Modernization with Point of Sales

Hospitality Net

Consumer expectations are changing, and the restaurant and food services industry must also change. To change with the least disruption, it’s important to have a point of sales (POS) solution that moves at lighting speed to enhance operations and meet consumer demands.

Sales 210
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Marriott enters the affordable mid-scale segment in Canada & the U.S. with StudioRes

Hotelier Magazine

and Canada will allow owners to capitalize on today’s increased consumer demand for longer-stay options at an affordable price, while taking advantage of a turnkey prototype and Marriott International’s powerful operational engines. So, with strong consumer demand, there’s a very positive growth trajectory.”

Scale 59
article thumbnail

Hotel Investment Sales Post Quarterly Decline

Hospitality Net

consumer spending as Americans continue to enjoy experiences and travel. With this said, modest employment growth is anticipated as companies in certain industries are reducing headcounts while others are scaling back hiring. A tight labor market and strong household net worth has led to remarkable resilience in U.S.

Sales 130
article thumbnail

DIRECTV Hospitality partners with Aimbridge

Hotel Business

DIRECTV Hospitality and Aimbridge Hospitality have formed a partnership to improve the in-room guest experience. Aimbridge Hospitality is pleased to partner with DIRECTV Hospitality in enhancing the guestroom experience at our U.S.

article thumbnail

Wyndham unites with SBE to ‘reinvent lifestyle’

Hotel Management

Wyndham Hotels and Resorts and “lifestyle visionary” Sam Nazarian’s privately-held hospitality group, SBE, have united to launch a new smart lifestyle brand under the working title, Project HQ Hotels and Residences. Our owners drive our success.

Scale 147
article thumbnail

Pro-invest Group to open 2,000 apartments under new ‘flexible living’ model

Hotel Management

The latest venture will see the company own and operate approximately 2,000 apartments across 10 assets in its first tranche of development; with plans to scale up to the size of its current hotel business at around 6,000 keys.

Retail 130