Medallia: 61% of consumers willing to spend more for personalized experiences
Hotel Business
FEBRUARY 15, 2024
The study found a strong link between personalization and overall satisfaction, validating earlier research that showed 61% of consumers are willing to spend more with companies if they offer a customized experience. The post Medallia: 61% of consumers willing to spend more for personalized experiences appeared first on hotelbusiness.com.
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