Hospitality Tech

AUGUST 7, 2024

The restaurant industry faces heightened competition due to rising living costs and discerning consumers, making guest experiences more crucial than ever, especially with the increased importance of digital touchpoints.

Dining 95

Dining Consumer 95

Hospitality Tech

SEPTEMBER 16, 2024

Inflation is impacting dining trends, but despite rising prices, consumers continue dining out, increasingly using loyalty programs to get more value for their money.

Dining 52

Dining Consumer 52

Hotel Management

SEPTEMBER 24, 2023

“Our reimagined Crown brand presents an opportunity to build a culture and character that enriches our cities through tourism, employment, world-class entertainment, hospitality, retail, and dining experiences. Over the last two years, we have worked very hard as a business to set Crown on a path to fundamentally change for the better.

Branding 278

Branding Resorts Casinos Dining 278

Hotel Management

JUNE 15, 2023

Famous for its historical and cultural landmarks, Amagasaki offers guests an escape from city life and boundless opportunities to dine, wine and unwind in its famed onsens.”

Resorts 246

Resorts Consumer Dining Branding 246

Hotel Management

MAY 29, 2025

Whether its the moment a guest browses your booking engine, walks through your lobby, dines at your restaurant, or checks out your spa offerings the retail mindset says: this is a moment to create value for them and for us. Just like in retail, every interaction is a chance to upsell, cross-sell, and reinforce brand loyalty, Kalan said.

Revenue Management 130

Revenue Management Revenue Management Retail 130

Hotel Speak

MAY 5, 2025

Instead of planning time-consuming shoots or relying on generic stock photos, you can generate tailored, on-brand visuals in minutes. Halloween original photo AI Prompt: Turn this hotel dining room into a stylish Halloween scene with carved pumpkins, cobwebs, black and orange table settings, and moody candlelight. ai-generated photo 4.

Hotels 106

Hotels Events Pipeline Branding 106

Hospitality Tech

SEPTEMBER 18, 2023

63% of consumers save email marketing messages from restaurants, and 55% who receive these messages plan to dine at those restaurants within a month, according to a new HungerRush survey.

Consumer 52

Consumer Email Marketing Market Marketing 52

Hotelier Magazine

JANUARY 10, 2025

Resorts of Ontario, the provinces resort-marketing association, has launched a new website designed to give consumers unprecedented access to Ontarios best resorts, including exclusive travel offers and digital gift certificates. The post Resorts of Ontario Launches New Website appeared first on Hotelier Magazine.

Resorts 98

Resorts Consumer Dining Travel 98

eZee Absolute

SEPTEMBER 13, 2023

As society undergoes profound changes, so does the behaviour of consumers, and this transformation has a significant impact on hotels. Demand for Personalization Guests now expect a more personalized experience during their stay, from tailored room amenities to personalized recommendations for dining and activities.

Consumer 59

Consumer Hospitality Accommodation Hotels 59

Social Hospitality

SEPTEMBER 27, 2023

The Impact of Lighting The use of lighting can also impact the photo’s allure and, thus, consumers’ purchasing decisions. Deciding which approach is best comes down to the photographer and the goal of the session. There are many types of lighting that may be utilized for brand photography.

Branding 290

Branding Consumer Marketing Market 290

Hospitality Tech

MARCH 31, 2025

TouchBistro's survey of 1,500 American diners reveals uptick in frequency of dining out, delivery and takeout despite rising cost of living.

Consumer 52

Consumer Dining 52

Hospitality Tech

MARCH 24, 2024

Adopting self-ordering kiosks and online ordering platforms is a response to evolving consumer preferences and a strategic move to address the labor shortage and rising wage costs.

Dining 52

Dining Consumer 52

Horizon Hospitality

MAY 15, 2023

Between third-party delivery services stalling, full-service restaurants dropping delivery service, and consumers spending more consciously, food delivery has become a more complicated trend to forecast. As delivery orders outweigh dine-in business at many concepts, some concepts have turned to ghost kitchens to handle the shift in business.

Consumer 98

Consumer Dining Services Forecasting 98

Hotel Management

OCTOBER 17, 2024

Travellers are seeking out high-quality dining options for their trip Food and beverage continues to be a major factor influencing travellers with over half (63%) of Australians interested in booking a hotel with a notable dining experience, and 32% saying hotel restaurants with a changing seasonal menu would be their top reason to book. “By

Travel 147

Travel Dining Shopping Consumer 147

Hotel Designs

MARCH 19, 2025

Whether designing a tranquil wellness retreat, a striking feature wall , or an inviting dining atmosphere , these mosaics offer boundless creative possibilities: Bathrooms and shower areas: infuse spa-like serenity into bathrooms with the intricate detailing of the Orchids Collection, where floral motifs add a soft, organic elegance.

Dining 59

Dining Hospitality Consumer Branding 59

Hotel Management

AUGUST 7, 2023

He will oversee the consumer strategy for the region including Brand Management, Marketing, Sales, Distribution, Revenue Management, Loyalty, Customer Experience, Digital and Communications. John Toomey has been appointed Chief Sales and Marketing Officer, Asia Pacific (excluding China) after 27 years with the business.

General Manager 237

General Manager Digital Marketing Management Market 237

Social Hospitality

MAY 8, 2025

AI-powered personalization tools handle tasks that used to consume staff time, such as sorting guest data or sending personalized offers. AI-powered personal assistants : Voice-activated systems that control room settings and offer personalized suggestions for activities, dining, and events.

Digital Marketing 130

Digital Marketing Hotel Marketing Market Marketing 130

gcommerce

APRIL 16, 2024

Resort guests want to Stay & Play We work with a lot of resort properties that feature amenities such as spas, dining, golf, and more. Consumers are swayed by discount feals While we don’t think this is very surprising news, discount offers also topped the list for most commonly booked across our portfolio of clients.

Average Length of Stay 105

Average Length of Stay Consumer Hotels Resorts 105

Hotel Management

DECEMBER 18, 2023

Camil Yazbeck, Accor Global Chief Development Officer – Premium, Midscale and Economy Division Globally, we are witnessing a consumer trend toward ‘premiumisation’ in all sectors – cars, airlines, dining, retail shopping, and so forth. Te Arikinui Pullman Auckland Airport opens in Q4 2023.

Branding 200

Branding Consumer Events Services 200

Hospitality Tech

JUNE 9, 2025

6/9/2025 UrVenue and OpenTable Deepen Integration to Prioritize Premium Restaurant Access for Hotel Guests UrVenue has expanded its integration with OpenTable to give hotels the ability to offer in-house and incoming guests priority access to high-demand restaurant reservations and curated dining experiences.

Operations 52

Operations Management Consumer Branding 52

STAAH

MAY 14, 2024

As the hospitality industry continues to evolve in response to shifting consumer preferences and technological advancements, hotels are redefining their approach to revenue generation. This could include chef-led cooking classes, curated tasting menus, or interactive dining experiences like farm-to-table dinners.

Revenue 111

Revenue Dining Hotels Consumer 111

Hotel Management

JANUARY 30, 2024

Intended to be a more approachable experience for the consumer that has been priced out of the lifestyle hotel market, Project HQ forms part of a new category of smart lifestyle, that SBE says will revolutionise hospitality by building communities and creating meaningful memories for its savvy Millennial and Gen Z guests.

Scale 147

Scale Sales Branding Consumer 147

Hotel Management

FEBRUARY 25, 2025

This is especially true in luxury and lifestyle hotels, where research shows that people will actually travel just for a dining experience. I would also say that this is the time to invest in flex-living as this is gaining traction with consumers seeking more flexible, affordable, and community-driven living options.

Events 130

Events Occupancy Travel Operations 130

Hospitality Tech

JUNE 9, 2025

Why This Matters: Bridges room and dining experiences in one platform This integration consolidates booking experiences across the property—rooms, activities, and now exclusive restaurant reservations—making it easier to deliver a seamless guest journey. Early adopters include luxury resorts, casinos, and lifestyle hospitality groups.

Consumer 52

Consumer Branding Hotels Travel 52

Intelity

AUGUST 17, 2023

Improvements in In-Room Dining According to Statista , about 53.9 Using a mobile app or smart-room tablet , guests can view up-to-the-minute updated menus, place a dining order and track the order’s progress — all while lounging on their hotel room bed or balcony. million Americans use food delivery apps on a regular basis.

Hospitality 98

Hospitality Consumer Dining Services 98

Hotel Speak

JUNE 20, 2025

Some seek hotels with spa facilities, fitness centres, healthy dining options, and opportunities for meditation or yoga. Food miles have become a common term when talking about the distance that food has to travel before it’s consumed. High-end technology, sustainability initiatives, and loyalty perks also enhance their experience.

Travel 57

Travel Hotels Tourism Accommodation 57

Intelity

JULY 18, 2023

Today’s consumers are accustomed to being able to have anything they desire with just the tap of their mobile phone. Doesn’t get much smarter than that — until it comes to the digital dining process, that is. Additionally, they can book spa appointments and request additional services or forgotten items, such as towels or toothbrushes.

Dining 98

Dining Hotels Branding Consumer 98

Hotel Business

JUNE 11, 2025

Switch to cloth napkins Restaurants with dining rooms should consider cloth napkins. Not only will they make your dining room feel more elegant, but they’ll also significantly cut back on paper waste. A survey from Milliken found that 84% of consumers associate cloth napkins in a restaurant with being environmentally friendly.

Dining 59

Dining Consumer Management 59

Intelity

SEPTEMBER 26, 2023

Take in-room dining for example. With a branded mobile app or a smart-room tablet placed bedside, guests can now view dining menus digitally, place their order, and then track its progress just like they would an order from their favorite taco shop on DoorDash. Newspapers.

Dining 105

Dining Hotels Shopping Scale 105

Hotelier Magazine

SEPTEMBER 20, 2024

Guest profile is certainly the biggest influencer to determine whether guests may enjoy in room dining,” says Kristi Grotsch, director of Food and Beverage, Four Seasons Hotel Toronto. Most food is wasted by the consumer. We’ve seen the growth of in-room dining, especially for dinner,” says Grotsch.

Services 90

Services Dining Forecasting Occupancy 90

Hospitality Tech

JUNE 20, 2023

Restaurant dining returns to pre-pandemic levels as markets, models and mechanics are likely to influence the sector over the next 10 years.

Consumer 52

Consumer Dining Market Marketing 52

Hospitality Tech

FEBRUARY 6, 2025

Both on-premises and off-premises dining continue to meet distinct consumer needs: 82% of consumers, including 89% of millennials, have a strong interest in ordering delivery more often if their finances allow.

Consumer 52

Consumer Dining 52

STAAH

OCTOBER 22, 2024

Offer guests a package that includes accommodations alongside dining, spa treatments, or adventure activities. Why this works: Bundling vouchers with experiences adds perceived value, which increases purchase intent among consumers. Why this works: An easy-to-navigate website and high visibility increase voucher purchases.

Sales 105

Sales Consumer Target Marketing Email Marketing 105

Cloudbeds

NOVEMBER 15, 2024

During slower seasons, rather than applying heavy discounts, DI might show that bundling a slightly discounted room rate with a complimentary spa or dining voucher is more appealing and generates more revenue. All these decisions can be automated, allowing the system to adjust pricing automatically as the ideal conditions arise.

Upsell 105

Upsell Occupancy Revenue Management Revenue 105

Hotel Designs

JANUARY 31, 2024

Image credit: GROHE Personalisation Consumers are increasingly steering the demand for personalisation, fuelled largely by the universal influence of social media. This trend will see consumers to carve out extended and flexible living spaces within their homes, driving the demand for versatile products that adapt to evolving needs.

Consumer 105

Consumer Dining Closing Branding 105

Hospitality Tech

MARCH 20, 2023

Consumers are watching their dollars. Diners are changing their social habits considerably, opting for off-premise dining, and relying on digital delivery channels to place their orders and manage the process.

Services 59

Services Consumer Dining Management 59

Hotel Speak

APRIL 18, 2025

The Environmental Impact of Hospitality The hospitality sector is a major contributor to global environmental challenges, with key areas of concern including: With growing pressure from regulatory bodies and consumer demand, hospitality businesses must take sustainability seriously to remain competitive.

Hospitality 96

Hospitality Operations Business Management 96