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Beyond Traditional Hospitality: The Impact of Consumer Behavior on Hotels

eZee Absolute

As society undergoes profound changes, so does the behaviour of consumers, and this transformation has a significant impact on hotels. Demand for Personalization Guests now expect a more personalized experience during their stay, from tailored room amenities to personalized recommendations for dining and activities.

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Utilizing Social Media to Power Spring Bookings & Secure Future ROI

BCV

With ongoing vaccination rollouts and warmer temperatures quickly approaching, many consumers are becoming energized to travel once again. Given this enthusiasm, hotels have a unique opportunity to tap into evolving consumer behaviors to authentically and effectively reach desired target audiences and create lasting ROI.

ROI 52
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4 Ways Hotel In-Room Technology Improves the Guest Experience

Intelity

Hotels that adapt their guest experience to technology the fastest will be better positioned to reap the benefits and see serious ROI in the process. Postmates, GrubHub, and DoorDash have changed the dining landscape, especially post-pandemic. In-room, smart-room tablets help meet this consumer demand. Need more Keurig pods?

ROI 52
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Luxury Marketing – The Ultimate Guide to Elevate Your Brand

MediaBoom

At its core, luxury marketing is a specialized target approach for high-end goods and services aimed at affluent consumers seeking a sense of exclusivity. The question is, who are the consumers purchasing these goods and services, and how can we tap into their preferences and desires? Well, not exactly.

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Customer service excellence in the luxury segment: How to stand out

Hotel Speak

Plus, the industry is evolving in response to changing consumer demands: Millennials and GenZ shoppers created all of the growth in the luxury sector last year. A study by ReviewTrackers found that 94% of consumers avoid a brand with bad reviews. Post-pandemic, the global luxury industry recorded sales of €1.15

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Luxury Hotel Marketing – Top 10 Proven Strategies for Success

MediaBoom

Luxury hotel marketing is a specific type of marketing that is developed to attract a distinct group of consumers. These consumers are seeking exceptional and unique experiences, spacious and well-appointed accommodations, outstanding customer service and the highest quality of everything from food to furnishings.

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Benefits of a Tablet: How Smart-Room Tablets Increase Hotel Retail Revenue

Intelity

Whether it’s hotel-branded T-shirts and yoga mats, lifestyle items that reflect your property’s vibe, or goods made by local artisans, all of your gift shop’s offerings can be easily browsed and purchased via a smart-room tablet , providing a familiar shopping experience for online consumers. But that’s not all.

Retail 79