Hotel Management

JULY 8, 2025

We remain focused on markets demonstrating strong performance outcomes for owners while selectively exploring opportunities in emerging destinations where we can leverage these evolving consumer preferences and travel patterns.

Marketing 130

Marketing Market Occupancy Hotels 130

Hotel Management

DECEMBER 17, 2024

The 241-room hotel, which is currently the only hotel in Australia to hold the certification, is using offsets to achieve carbon neutrality and working towards wider operational reductions.

General Manager 247

General Manager Operations Management Construction 247

Hotel Business

JUNE 27, 2025

According to SOCi’s 2025 Consumer Behavior Index (CBI), younger consumers are building a new model of local discovery for hotels that is fueled by platform-hopping, peer validation and real-time research. Consumers, especially younger ones, are assembling the full picture themselves, platform by platform.

Branding 59

Branding Consumer Retail Travel 59

Preno

JUNE 24, 2025

Emile Gourieux from STR addressed economic volatility and shifting consumer behaviour. has fuelled more Canadians travelling domestically but also more international consumers also choosing to visit Canada. Can we make winter our opportunity?” Still, STR revised its 2025 RevPAR forecast downward from two per cent to just 0.7

Consumer 52

Consumer Travel Occupancy Forecasting 52

Hospitality Today

JULY 1, 2025

According to SOCi’s 2025 Consumer Behavior Index, Gen Z consumers increasingly rely on TikTok, Reddit, Yelp, and Instagram—rather than a single search engine—to research and assess hospitality options. Key takeaways Fragmented discovery: Gen Z hotel shoppers no longer follow linear search paths. weve got you covered.

Consumer 40

Consumer Marketing Strategy Digital Marketing Hotels 40

Hospitality Today

JULY 3, 2025

Jul 4, 2025 • Hospitality JOIN 34,000+ HOTELIERS Get our Daily Brief in your inbox Consumers are changing the face of hospitality - from online shopping to personalized guest journeys and digitalized guest experiences. weve got you covered.

OTA 45

OTA Accommodation Intent Hotels 45

gcommerce

JULY 21, 2025

For customers : Reviews on platforms like Google Business Profile (GMB), TripAdvisor, or others provide consumers with valuable insights into what they can expect from a hotel. This makes them essential for every property listed on metasearch platforms.

Hotels 52

Hotels Sales Consumer Management 52

STAAH

JULY 1, 2025

This allows you to continue offering strategic B2B partnerships — without risking price leakage into consumer-facing platforms. Use STAAH to assign and control rate visibility by channel , keeping your pricing structure clean and intentional.

OTA 83

OTA Revenue B2B ROI 83

Hospitality Today

JULY 1, 2025

Jul 2, 2025 • Hospitality JOIN 34,000+ HOTELIERS Get our Daily Brief in your inbox Consumers are changing the face of hospitality - from online shopping to personalized guest journeys and digitalized guest experiences. weve got you covered.

Hotels 40

Hotels Travel Shopping Hospitality 40

Hospitality Today

JULY 24, 2025

Jul 25, 2025 • Hospitality JOIN 34,000+ HOTELIERS Get our Daily Brief in your inbox Consumers are changing the face of hospitality - from online shopping to personalized guest journeys and digitalized guest experiences. weve got you covered.

Shopping 40

Shopping Services Scale Consumer 40

Hotel Speak

JUNE 20, 2025

Food miles have become a common term when talking about the distance that food has to travel before it’s consumed. According to a survey conducted by Oracle and Skift, nearly 90 per cent of consumers are either enthusiastic about or open to the concept of unbundling, with 43.3

Travel 57

Travel Hotels Tourism Accommodation 57

Hospitality Tech

JULY 9, 2025

SOCi’s latest Consumer Behavior Index reveals how platform-hopping, peer reviews, and social discovery are reshaping how younger consumers choose hotels—and why legacy marketing strategies no longer cut it.

Marketing Strategy 52

Marketing Strategy Consumer Hotels Marketing 52

SiteMinder

JULY 22, 2025

One of the most significant achievements was solving the connection with Viajes Baqueira Beret, a strategic partner for their mountain hotels. “Before, we had to update availability manually through their proprietary platform, which consumed time and generated risk of errors.

Overbooking 52

Overbooking OTA Hotels Tourism 52

Hotel Business

JUNE 16, 2025

Furthermore, sportspitality aligns with a broader shift in consumer behavior toward experience-driven travel. Sportspitality isn’t just a trend—it’s becoming a long-term strategy for driving guest satisfaction and revenue. Today’s guests are seeking more than just a place to sleep; they want connections, excitement and memorable moments.

Events 52

Events Accommodation Tourism Travel 52

Hotel Speak

JULY 22, 2025

The solution addresses three critical operational pain points: time-consuming manual rate adjustments, missed revenue opportunities during demand spikes, and the complexity of competitive pricing analysis across multiple channels.

Revenue Management 67

Revenue Management Revenue Management Operations 67

Lodging

JANUARY 29, 2025

During an interview with LODGING, Anthony Capuano, president/CEO, Marriott International, emphasized the companys access to real-time consumer spending data from credit card partners as being indicative of a sea change […] The post C-Level Execs Express Optimism During ALIS Despite Economic Headwinds appeared first on LODGING Magazine.

Consumer 261

Consumer Travel Events 261

Little Hotelier

JULY 15, 2025

This puts tremendous pressure on small hotels to constantly monitor OTA rates and match their prices, which can be time-consuming. Metasearch engines are increasingly popular with consumers. OTAs are known to change their rates according to factors like device, location, and market conditions.

OTA 52

OTA Hotels Revenue Management 52

Hospitality Today

JUNE 23, 2025

Jun 24, 2025 • Hospitality JOIN 34,000+ HOTELIERS Get our Daily Brief in your inbox Consumers are changing the face of hospitality - from online shopping to personalized guest journeys and digitalized guest experiences. weve got you covered.

OTA 40

OTA Cost Per Click Digital Marketing Hotels 40

SiteMinder

JUNE 18, 2025

Poor connectivity led to distribution issues, while time-consuming manual processes made inventory updates both difficult and prone to errors. Connectivity and operational challenges required a smart solution Before implementing SiteMinder’s technology, Casa Salles faced several distribution management challenges.

Revenue 52

Revenue Overbooking Consumer Operations 52

Hospitality Today

JULY 23, 2025

Jul 25, 2025 • Hospitality JOIN 34,000+ HOTELIERS Get our Daily Brief in your inbox Consumers are changing the face of hospitality - from online shopping to personalized guest journeys and digitalized guest experiences. weve got you covered.

Shopping 40

Shopping Consumer Hospitality Branding 40

AskSuite

JUNE 27, 2025

According to PwC, 70% of consumers now expect companies to offer self-service options, and the travel and hospitality sector ranks among the top industries adopting AI to meet this demand.

Services 88

Services Upsell Hotels Revenue 88

Hospitality Today

JULY 15, 2025

Jul 16, 2025 • Hospitality JOIN 34,000+ HOTELIERS Get our Daily Brief in your inbox Consumers are changing the face of hospitality - from online shopping to personalized guest journeys and digitalized guest experiences. weve got you covered.

Marketing 40

Marketing Market Travel OTA 40

Hospitality Today

JUNE 23, 2025

Jun 24, 2025 • Hospitality JOIN 34,000+ HOTELIERS Get our Daily Brief in your inbox Consumers are changing the face of hospitality - from online shopping to personalized guest journeys and digitalized guest experiences. weve got you covered.

OTA 45

OTA Hotels Shopping Marketing 45

Little Hotelier

JULY 3, 2025

Word of mouth remains the most effective form of marketing – 92% of consumers trust recommendations from friends and family over all forms of advertising – and high quality hospitality experiences earn you more of it. Key takeaways: Word of mouth is the most effective form of marketing.

Hospitality 52

Hospitality Hotels Services Business 52

eHotelier

JUNE 24, 2025

Through its consumer-facing brands like Elegant Hotel Collection and Best Loved Hotels members benefit from increased visibility among luxury and discerning travellers across lifestyle and affinity-driven markets.

Hotels 52

Hotels Target Marketing Marketing Market 52

Hospitality Today

JUNE 26, 2025

Jun 10, 2025 • Marketing JOIN 34,000+ HOTELIERS Get our Daily Brief in your inbox Consumers are changing the face of hospitality - from online shopping to personalized guest journeys and digitalized guest experiences. weve got you covered.

OTA 40

OTA Hotels Branding Shopping 40

Hospitality Today

JULY 15, 2025

Jul 16, 2025 • Hospitality JOIN 34,000+ HOTELIERS Get our Daily Brief in your inbox Consumers are changing the face of hospitality - from online shopping to personalized guest journeys and digitalized guest experiences. weve got you covered.

Average Daily Rate 45

Average Daily Rate OTA Digital Marketing Hotels 45

Hospitality Today

JUNE 25, 2025

Jun 26, 2025 • Hospitality JOIN 34,000+ HOTELIERS Get our Daily Brief in your inbox Consumers are changing the face of hospitality - from online shopping to personalized guest journeys and digitalized guest experiences. weve got you covered.

OTA 40

OTA Hotels Travel Shopping 40

Little Hotelier

JULY 15, 2025

Stay compliant with local regulations Check consumer protection laws and hospitality regulations in your region, as some jurisdictions may prohibit certain fees, or may require you to disclose them in a certain way.

Accommodation 52

Accommodation Hotels Resorts Services 52

MediaBoom

JULY 7, 2025

In fact, 97% of consumers consider customer reviews before finalizing a purchase. Consider attaching a benefit to doing so – such as a percentage off their next stay, a complimentary meal, or something in a similar vein. Respond to Online Reviews Online reviews are undeniably influential in customers’ purchasing decisions.

Management 61

Management Hotels Digital Marketing Branding 61

Hospitality Today

JULY 7, 2025

Jun 11, 2025 • Marketing JOIN 34,000+ HOTELIERS Get our Daily Brief in your inbox Consumers are changing the face of hospitality - from online shopping to personalized guest journeys and digitalized guest experiences. As AI tools shape travel searches, traditional SEO must evolve to stay relevant. weve got you covered.

Display Ads 40

Display Ads Hotels Shopping Marketing 40

eHotelier

JUNE 26, 2025

This feature not only improves operational efficiency but also aligns with the growing consumer demand for sustainable practices. Moreover, SABA’s digital compendium provides guests with instant access to hotel information, amenities, and services, reducing the need for physical collateral and enabling hotels to go green.

Operations 52

Operations Services Hospitality Business 52

Hospitality Today

JULY 1, 2025

Despite these concerns, the global hospitality robot market is projected to more than triple by 2030, driven by cost savings, contactless service demands, and increasing consumer acceptance. While some travelers are intrigued by the futuristic experience, others feel unsettled, especially when machines mimic human behavior too closely.

Consumer 40

Consumer Hotels Services Shopping 40

STAAH

JULY 1, 2025

This allows you to continue offering strategic B2B partnerships — without risking price leakage into consumer-facing platforms. Use STAAH to assign and control rate visibility by channel , keeping your pricing structure clean and intentional.

OTA 52

OTA Revenue B2B ROI 52

Hospitality Today

JUNE 29, 2025

Jun 30, 2025 • Hospitality JOIN 34,000+ HOTELIERS Get our Daily Brief in your inbox Consumers are changing the face of hospitality - from online shopping to personalized guest journeys and digitalized guest experiences. weve got you covered.

Cancellation 40

Cancellation Events Hotels Tourism 40

SiteMinder

JUNE 22, 2025

Consumer uncertainty triggered by trade tensions – compounded by a global rise in costs of living, political tensions and stricter travel advisories – may be weighing slightly on hotel demand at the moment. Much of this is being buoyed by a continuation of consumer prioritisation of travel.” “You just saw a kind of trickle down.

Revenue 59

Revenue Consumer Revenue Management Hotels 59