SiteMinder

JANUARY 13, 2025

Sydney, Australia SiteMinder, the worlds leading hotel distribution and revenue platform, has again dominated at the 2025 HotelTechAwards with its sustained leadership in hotel eCommerce and servicing the modern needs of hoteliers. At SiteMinder, we know that market leadership doesnt always equate to customer satisfaction.

Accommodation 59

Accommodation Revenue Overbooking Market Share 59

Hotelier Magazine

NOVEMBER 1, 2024

These high-pressure scenarios can arise from various sources, including unexpected service disruptions, complex guest requests and staffing challenges. At the heart of these high-pressure situations is the need to maintain exceptional customer service while simultaneously managing the internal operations of the business.

Management 59

Management Hospitality Services Events 59

Little Hotelier

JANUARY 11, 2024

Long N Joy is a serviced apartment in Koh Samui, located on the beach side of Chaweng Beach near Koh Samui Airport. Maneerat Wiriyarat , the owner of Long N Joy Samui Apartment Service , about the history of the business and the beginnings of using Little Hotelier technology to manage the property. “We We spoke to Ms.

Services 59

Services Accommodation Overbooking Management 59

SiteMinder

MAY 21, 2023

With a selection of 80 rooms, encompassing suites, pool villas, and infinity pools, this exceptional property provides guests with exclusive and nature-inspired accommodations. Our goal is to provide exceptional service to our guests from the moment they book until their departure.

Resorts 98

Resorts Overbooking Yield Management OTA 98

MediaBoom

MARCH 14, 2024

With over 80% of leisure travelers globally booking accommodations online in 2024, as per Statista, the shift towards online travel booking is unmistakable. Through a blend of online, offline, or combined efforts, the approach to promoting accommodations is continually adapting.

Digital Marketing 68

Digital Marketing Services Marketing Market 68

STAAH

JUNE 11, 2023

Located in Basco, Bernardo’s Lantia Hotel offers three-star accommodation to visitors who come to enjoy the pastoral landscape of Batan Island. The manual nature of updates limited the OTA partners they could work with as the risk of overbooking and other errors was very high, especially as they frequently have connectivity issues.

Overbooking 98

Overbooking OTA Revenue Hotels 98

Inn Quest

SEPTEMBER 5, 2023

Hotel inventory management is the process of efficiently overseeing and optimizing a hotel’s available resources including rooms, services and facilities, to maximize revenue and guest satisfaction. Food and Beverage: Restaurants, bars and room service are vital revenue streams. Firstly, What is Hotel Inventory Management?

Management 87

Management Overbooking Revenue Hotels 87

STAAH

APRIL 16, 2024

In the ever-evolving hospitality industry, staying competitive demands more than just offering great accommodations and service. Look for a solution that is scalable and flexible enough to accommodate the evolving needs of your business. Hoteliers need to employ smart strategies to optimize revenue and profitability.

Revenue Management 107

Revenue Management Revenue Management Forecasting 107

SiteMinder

JANUARY 30, 2023

The accommodation, with more than 17 years in operation, is one of the most sought-after places worldwide, and has held the title of “World’s First Seven Star Boutique Hotel”. Just like all the very best hotels around the world, The Hanging Gardens of Bali is intent on prioritising guest experience.

Average Daily Rate 98

Average Daily Rate Sales Global Distribution System Management 98

eZee Absolute

DECEMBER 7, 2023

I kid you not, most of the hotels refrain from opting for any sort of revenue management services. This myth has gained momentum because RM services are being adopted majorly by high-end accommodation providers. They had so much potential — the staff, service, rooms; everything about it was just so perfect.

Revenue Management 98

Revenue Management Revenue Management Overbooking 98

SiteMinder

NOVEMBER 23, 2022

Which is why selecting the perfect honeymoon destination, including choosing the finest couple’s accommodation, is considered essential. To guarantee the best experience for their guests, Qunci Villas needs to spend time focusing on giving the most outstanding service. Converting from manual work to system integration.

Overbooking 105

Overbooking Hotels Revenue Management 105

SiteMinder

FEBRUARY 17, 2025

Thanks to this automation, the risk of overbookings or double bookings has significantly decreased, leading to higher customer satisfaction. Effortless setup with reliable customer support Switching to a new management system is never easy, but the onboarding process and supportive customer service team made the transition seamless for Ariv.

Global Distribution System 52

Global Distribution System Overbooking Management Operations 52

SiteMinder

JUNE 5, 2025

If you’re unsure how your accommodation stacks up or want to highlight why your hotel is worth a little extra, this guide will help. The most obvious difference is in the size, structure, and services provided. They offer fewer services and are generally more affordable, making them ideal for budget-conscious travellers.

Motels 52

Motels Hotels Travel Marketing 52

Cloudbeds

FEBRUARY 25, 2025

This collaboration delivers a deeper integration between Cloudbeds Property Management System (PMS) and Sabres SynXis Central Reservation System (CRS), offering hotels and accommodation providers a seamless and efficient solution for managing distribution, reservations, and property operations.

Hospitality 59

Hospitality OTA Overbooking Operations 59

Hotelogix

DECEMBER 7, 2023

To be very precise, it has shaped the way guests book their accommodations at hotels. It allows travellers to compare rates and services of multiple properties. Of course, the kind of guest reviews/feedback you receive entirely depends on your guest service quality.  Weigh the efficacy of these offers during OTA selection.

OTA 107

OTA Overbooking ROI Hotels 107

Social Tables

SEPTEMBER 21, 2023

Acting as an event venue opens restaurants to the revenue potential associated with event rental and catering services—revenue with higher profit margins than traditional food service. You shouldn’t have to change up your entire business to accommodate events if you utilize restaurant spaces well. When do you have availability?

Events 88

Events Dining Services Accommodation 88

SiteMinder

SEPTEMBER 4, 2023

Bringing Thai warmth and charm to life, Chatrium offers guests a crafted culture, luxurious space and charismatic services. From exquisite rooms, amazing dining options, and fabulous event venues, Chatrium is truly a premium accommodation choice. Our dedicated staff are not just employees but ambassadors of hospitality.

Operations 98

Operations Revenue Hotels OTA 98

Inn Quest

AUGUST 8, 2023

This approach not only strengthens the hotel’s brand but also fosters customer loyalty, as guests are more likely to return to a hotel that consistently offers attractive prices and excellent service. During peak seasons, when rooms are in high demand, higher rates can help control the rate of bookings, preventing overbooking scenarios.

Hotels 88

Hotels Overbooking Occupancy Revenue 88

Little Hotelier

JULY 20, 2023

The focus of SoloQui B&B: to welcome and take care of the guests “Offering quality services has always been a key point for us, that is why we focus on customer relations”, said Elisa Giusto, owner of SoloQui B&B. “We With the booking engine, we guarantee guests all the simplicity offered by OTAs with lower accommodation costs.

Management 75

Management Overbooking OTA Small Business 75

SiteMinder

OCTOBER 26, 2023

Dallas, USA – Brittain Resorts & Hotels (BRH), a leading full-service hospitality management company, has adopted SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, as part of its newly-announced business intelligence technology matrix.

Revenue Management 81

Revenue Management Revenue Resorts Management 81

Hotelogix

APRIL 4, 2025

More travelers expect digital services, eco-friendly practices, and personalized experiences. Guest Preferences and Suggestions AI systems help hotel staff provide better customer service by predicting and resolving issues before they arise. Guests can reschedule stays without waiting in long customer service queues.

Services 40

Services Hotels Construction Operations 40

Little Hotelier

FEBRUARY 5, 2024

This feature helps streamline the booking process, reducing the risk of overbooking and ensuring a smooth check-in experience for guests. Third-party integrations Little Hotelier offers integrations with a wide range of third-party services, including payment processors, accounting software, and guest review platforms.

Management 59

Management Overbooking OTA Accommodation 59

STAAH

OCTOBER 18, 2022

From before they arrive and visit third-party sites or OTAs to look for accommodation or online reviews to your website, email communications and the actual stay – everything contributes towards guest experience. These communications become a fantastic opportunity to upsell your services. Clever ideas to improve guest experience. #1

Revenue 98

Revenue Upsell OTA Overbooking 98

Hotelogix

APRIL 16, 2025

Guests today aren't just looking for a place to stay—they're seeking experiences that resonate, services that anticipate their needs, and efficiency that makes their journey seamless. Let's be honest and take a real close look at how the Indian hospitality industry is evolving at breakneck speed.

Management 52

Management Revenue Management Revenue Average Daily Rate 52

Little Hotelier

DECEMBER 4, 2023

Allow us to introduce you to Na Tanao 1969, a beautifully designed accommodation worth searching for, is located in the old city area of Ayutthaya, near the Sapphasat Crossing Arch and Chao Pho Suea Shrine and many more historical attractions. Neither of us had ever been in the accommodation business before.

Sales 52

Sales Accommodation Intent OTA 52

Little Hotelier

DECEMBER 4, 2023

We had the opportunity to talk with Mr. Ratchwan Permpoonprasert, owner of Ma Lae Lay Beach House, about his experience of discovering Little Hotelier online and deciding to switch to their services. “At Little Hotelier helps accommodations reach more customers and increase bookings both online and direct bookings.

Email Marketing 52

Email Marketing Accommodation Shopping OTA 52

SiteMinder

SEPTEMBER 6, 2023

Those who book directly are often: More invested in your property; More likely to engage with your services; and ultimately, More inclined to leave a glowing review. An online booking system automates the reservation process, freeing up your staff to focus on more pressing tasks like guest services and property maintenance.

Hotels 98

Hotels Revenue Occupancy Services 98

Catala Consulting

MAY 17, 2024

Personalized Service Reception staff have the opportunity to provide personalized service, which can significantly enhance the guest experience. This personalized approach not only improves guest satisfaction but also encourages additional spending on amenities and services, thereby boosting revenue.

Revenue Management 52

Revenue Management Revenue Management Upsell 52

Hotelogix

JANUARY 12, 2025

Your hotel may have the best rooms and services, but if no one can find you online, it’s like being invisible in a location. If you want your hotel to show up when someone searches for accommodations in your area, getting listed on OTAs should be your first move. Avoid overbooking by ensuring availability updates are instant.

OTA 52

OTA Hotels Travel Services 52

SiteMinder

SEPTEMBER 13, 2022

A hotel room type describes the accommodation on offer at a hotel and helps guests understand exactly what they’re booking when planning a stay at a hotel. One of the most obvious and straightforward ways that hotel rooms can be categorised is by the number of people the room accommodates. It’s meant to accommodate two to four people.

Hotels 72

Hotels Accommodation Occupancy Management 72

Hotel Speak

JULY 24, 2024

Where hotels capture guest contact data they can offer a wide array of services before or upon arrival to offer upsell opportunities. By utilising a guest portal, hotels can present OTA bookings with additional services such as table reservations or make special requests.

OTA 101

OTA Hotels Revenue Marketing 101

SiteMinder

APRIL 28, 2025

A new generation of aparthotels, Edgar Suites residences combine the flexibility and coziness of an apartment with the comfort and services of a hotel. Each accommodation, often a three-bedroom unit, combines space, design, and hotel services to offer a unique experience.

Hospitality 52

Hospitality Overbooking Services Management 52

Clock Software Hospitality

NOVEMBER 24, 2020

Millennials invest their spending potential in guest experiences and encourage their peers to do the same, which has resulted in a reversal of roles: independent hotels now cater heavily to luxury travel, while established brand chains are investing in affordable accommodation.

Upsell 52

Upsell Hotels Accommodation Events 52

Little Hotelier

JULY 31, 2024

When searching for the most appropriate accommodation destination on the Island of the Gods, sometimes the best choice is the most obvious. Overbooking is also very rare, almost non-existent now,” she said. The property is wrapped in a design that reflects Balinese culture, and provides 47 rooms across nine different villas.

OTA 52

OTA Overbooking B2B Resorts 52

SiteMinder

JULY 2, 2024

When searching for the most appropriate accommodation destination on the Island of the Gods, sometimes the best choice is the most obvious. Overbooking is also very rare, almost non-existent now,” she said. The property is wrapped in a design that reflects Balinese culture, and provides 47 rooms across nine different villas.

OTA 52

OTA Overbooking B2B Resorts 52

Hotelogix

MAY 8, 2025

Today’s travelers are highly informed and selective when it comes to booking accommodation. Guests often filter hotels based on reviews , giving preference to properties with consistently positive feedback regarding service quality, cleanliness, hospitality, and amenities.

Hotels 52

Hotels OTA Overbooking Services 52

SiteMinder

AUGUST 6, 2024

Mutiara Carita Cottages has 76 accommodation units with a total of 170 rooms. “The incidence of double bookings or overbookings is very low now,” Andreas explained. In addition to hotel rooms, the resort offers a number of cottages ranging from 1-bedroom to 5-bedrooms.

Overbooking 52

Overbooking Resorts Operations Management 52