Demand Calendar

MARCH 11, 2025

The real driver of profit is the number of delegates and attendees who spend on event space, food and beverage, guest rooms, and ancillary services. Sales : Converts high-potential leads into booked events and upsells delegates on premium offerings.

Revenue

STAAH

JUNE 17, 2025

Upsell & Promo Tools : Drive more revenue per booking with add-ons, promo codes, and package deals. These elements reassure guests that your site is safe and your service is solid. Custom Branding : Your booking experience should look and feel just like the rest of your website. c) Speed Things Up A slow site kills intent.

Cancellation

Hospitality Tech

JUNE 16, 2025

This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgrade’s proven upsell technology into the core guest journey. Hotels face growing pressure to do more with less—delivering tailored guest experiences while improving margins.

Upsell

Hotel Speak

JULY 29, 2025

Melbourne, 29 July 2025 – RMS , a global leader in hospitality technology for hotels, motels, serviced apartments, outdoor lodging, and short-term rentals, has unveiled a bold new brand identity. Hospitality thrives on the points where technology meets service, staff meet guests, operations meet outcomes, and work meets life, Seskis added.

Branding

Hotel Speak

JUNE 11, 2025

Seventy percent of American travelers are likely to check themselves into a hotel using an app or a self-service kiosk instead of a traditional front desk. Self-service isn’t just about speed – it’s a key driver of guest satisfaction and loyalty. properties are leading the way in self-service: In the U.S., of total U.S.

Travel

Hotel Business

JULY 1, 2025

Pro:Centric+ enables easy and seamless integration of third-party services and simplifies installation and management—requiring far less technical expertise. Unlike supervisory apps that sit atop traditional platforms, Pro:Centric+ allows for multiple third-party services to run natively within the system.

Services

STAAH

MAY 20, 2025

Here’s why a booking engine should be at the heart of your hotel’s digital strategy: Own the Guest Relationship: Unlike online travel agents (OTAs) , direct bookings give you full access to guest data, ideal for personalization, upselling, and loyalty-building. Real-Time Rates & Availability: Eliminate discrepancies and double bookings.

Upsell

eZee Absolute

JANUARY 27, 2025

Upsell with Mobile Solutions Leverage YCSs Mobile App for easy upselling and guest engagement. Let travelers book in-house activities, extend stays, or order room service with just a tap. Enjoy benefits like: Real-Time Updates : Prevent double bookings and inventory mismatches.

Upsell

The Hotels Network Blog

JULY 24, 2025

This enables hotels to trigger highly relevant, real-time campaigns, such as spa offers, late check-out promotions, restaurant upsells, or feedback requests, at exactly the right moment. In-Stay Upsell Offer App personalization doesn’t stop once the guest checks in.

Upsell

Hospitality Tech

JUNE 30, 2025

“What truly makes Gametime stand out is its ability to meet the specific needs of limited-service hotels while aligning seamlessly with our overall revenue management strategy. Operational Support : Automation aims to reduce the burden on staff while maintaining guest service quality. GameTime is already in use.

Services

Hotelogix

NOVEMBER 7, 2024

Focus on local SEO, which helps you show up in searches like "best hotels near [location]" Optimize Website Content: Make sure your website has quality content, such as descriptions of rooms, services, and local attractions, all while using keywords that travelers are searching for.

Hotel Sales

Hotel Speak

APRIL 18, 2025

Things like upselling, cross-selling ancillary services, and promoting on-site spend at restaurants, spas etc., Think TRevPAR over ADR Shifting focus toward optimizing total revenue per available room (TRevPAR) instead of purely occupancy or ADR can unlock performance gains. can result in a stable revenue stream.

Revenue

AskSuite

JULY 16, 2025

For hotel operators, this presents a clear opportunity and challenge: how to deliver efficient, personalized service around the clock without overloading staff. This means they can handle complex requests, understand traveler intent, and adapt to different communication styles, making them far more effective in delivering seamless service.

Hospitality

eHotelier

JULY 29, 2025

For example: – A business guest could receive pre-stay directions for a smooth check-in, and a quiet room upsell. Instead of rewriting the same welcome, upsell, or post-stay messages, you create one smart template and personalise it automatically with data pulled from your hotel CRM. Dynamic fields go beyond [first_name].

Hotels

Hotel Business

JUNE 23, 2025

VAIA’s speed and quality can equal world-class service in a world that expects instant answers. VAIA represents the future of hospitality service. Fast to deploy and easy to scale, VAIA integrates with leading property management systems (PMS), point-of-sale tools and service ticketing platforms. The result?

Services

SiteMinder

JUNE 5, 2025

Upselling and cross-selling Commercial hotel sales strategies should also consider how to maximise the value of every guest, most notably by identifying opportunities to upsell and cross-sell. Examples include offering package deals, room upgrades and add-on services, both as part of the booking process and when the guest is on-site.

Hotels

eHotelier

JUNE 18, 2025

at our customers’ fingertips through the Community Portal to enable effortless self-service. This solution boosts operational efficiency while delivering fast, personalized service over the phone. helps them scale service, increase conversions, and operate more efficiently – without compromising the guest experience.

Hospitality

Amadeus Hospitality

JULY 10, 2025

Other hotel amenities that influence booking decisions include the availability of wi-fi (48%), airport shuttle service (29%), room upgrades (27%), and a swimming pool (26%). Whether it’s a preferred floor, a scenic view or a special service, these extras present real revenue opportunities for hotels.

Travel

Little Hotelier

JULY 15, 2025

It is also a chance to show a bit of personality through customised text, and you can even present upselling opportunities by mentioning additional complementary services that you offer. What to do next: Personalise messages and highlight relevant upsell offers. Example: “ Subject: Your stay at Seaview Hotel is confirmed!

Cancellation

Hospitality Tech

JULY 24, 2025

“RoomKey has been part of our journey from the ground up,” said Jeannette Clarke , Regional Operations Manager for Tech Support, HR, Loyalty Programs, and Reservations Services at Lakeview Hotels & Resorts. “Back in 2005, we were looking for a front desk and call center solution that was simple, affordable, and fast to train on.

Services

Hospitality Tech

JUNE 11, 2025

It’s the start of a platform experience that removes friction, reinforces people, and keeps the focus where it belongs: on service.” The Staff Collaboration Suite includes: Chat – Real-time messaging for hotel teams, embedded into the same system they use to manage schedules, tasks, and service. A Demo of VAIA can be viewed here.

Hospitality

Hospitality Tech

JUNE 11, 2025

It’s the start of a platform experience that removes friction, reinforces people, and keeps the focus where it belongs: on service.” The Staff Collaboration Suite includes: Chat – Real-time messaging for hotel teams, embedded into the same system they use to manage schedules, tasks, and service. A Demo of VAIA can be viewed here.

Hospitality

Hotel Speak

JANUARY 28, 2025

Hoteliers face so much pressure to deliver exceptional service while streamlining operations. Identify upselling opportunities to boost revenue. These platforms empower hoteliers to deliver exceptional service, improve efficiency, and achieve sustainable growth. Automate housekeeping schedules and room assignments.

Management

Hospitality Tech

JUNE 16, 2025

6/16/2025 HITEC 2025: Infor, Plusgrade Integration Creates Upsell Opportunities for Hotels Infor announced a preferred partnership between its Infor Hospitality Management Solution (HMS) and Plusgrade, the global leader in ancillary revenue solutions.

Services

Amadeus Hospitality

DECEMBER 3, 2024

Investing in a modern CRS will be necessary to help hoteliers diversify and enhance their services in order to stand out to travelers. Hoteliers are realizing the importance of investing in this technology not only for business performance but to be able to meet high guest expectations now and in the future.

Ancillary Revenue

Hotelogix

FEBRUARY 27, 2025

Double bookings , incorrect charges, and missed upsell opportunities can result in revenue loss and negative guest reviews. Guests get faster service, leading to higher satisfaction scores. Hotels that fail to meet these expectations risk poor guest satisfaction and lower return rates. Manual processes lead to costly errors.

Operations

eHotelier

JULY 13, 2025

With fresh leadership at the helm, guests can expect service with more intention, guest experiences that satisfy and surprise, and a deeper cultural impact that extends beyond the hotel and into the local community of West Hollywood. Receive daily leadership insights and stay ahead of the competition.

Sales

Hotel Management

MAY 27, 2025

Todays travellers expect seamless, personalised service – and the Single Guest Itinerary (SGI) delivers. And for hotels, this centralised insight enables tailored offers, dynamic upselling and operational efficiency – all of which translate to greater guest loyalty and increased revenue. The impact is measurable.

Ancillary Revenue

eHotelier

JUNE 17, 2025

For example, does your reservation team struggle with outdated guest preferences, leading to missed upselling opportunities? This ability to customise services at scale ensures your guests feel valued while optimising your team’s efficiency Interested in learning more about CDPs and how they can help your hotel?

Scale

SiteMinder

MARCH 24, 2025

It acts as a virtual concierge, answering common questions, sharing booking links, promoting special offers, and even upselling services without staff intervention. It can also share booking links, promote special offers, and upsell services all within the same conversation.

Upsell

STAAH

JUNE 8, 2025

Based on dynamic pricing , a pooled inventory system and armed with smart pricing features, it offers flexibility to create and upsell services directly—think spa treatments, transfers, or late check-out “The booking engine exceeded expectations. It offers a seamless guest experience and mobile-first design improve conversions.

OTA

SiteMinder

DECEMBER 8, 2024

Likewise, you can use email to provide guests with key information, offer upsells and extras, and request reviews. Reporting You need detailed insights to know whether your communications are being received, read, and acted upon, as well as how positively or negatively customers feel about the service.

Hotels

Hotel Business

JUNE 25, 2025

Weddings, corporate functions, themed events and private celebrations draw crowds and offer excellent opportunities for upselling tickets, beverages and VIP packages. Offering these sought-after services in an attractive, comfortable poolside setting can set your property apart in an increasingly competitive hospitality market.

Revenue

eHotelier

JUNE 26, 2025

The traditional methods of managing guest services are no longer sufficient; instead, businesses are increasingly turning to technology to automate processes, reduce costs, and enhance service delivery. This feature not only improves operational efficiency but also aligns with the growing consumer demand for sustainable practices.

Operations

eHotelier

JUNE 11, 2025

The traditional methods of managing guest services are no longer sufficient; instead, businesses are increasingly turning to technology to automate processes, reduce costs, and enhance service delivery. This feature not only improves operational efficiency but also aligns with the growing consumer demand for sustainable practices.

Operations

Cloudbeds

JANUARY 22, 2025

This helps hotel management focus on improving controllable factors like: Staffing levels Pricing strategies Food and beverage (F&B) costs Guest services Financing and investments For independent hotels or groups looking to sell, acquire, or refinance, EBITDAR provides a reliable measure of value and future potential.

Revenue

Intelity

JULY 28, 2025

uses that data to drive service delivery, automate task workflows, and empower staff with tools that are intuitive, fast, and flexible. From digital check-in to in-room dining to service requests, the guest journey is supported end-to-end with intelligent automation and responsive support. Automate the Service Behind the Stay GEMS 2.0

Operations