AskSuite

JULY 20, 2023

The success of a hotel hinges on more than just its architecture and impeccable service, it’s about managing all moving pieces efficiently. Customer service, sales, marketing, and reservation teams hold significant roles in a hotel’s success. Maybe it’s your location, amenities, or outstanding customer service.

Management 52

Management Business Upsell Marketing Strategy 52

Hotelogix

MAY 16, 2024

Enhanced guest experience: With access to guest data from the PMS, you can understand your past guests' likes and dislikes and offer personalized services during their subsequent visits. Sell more rooms: With increased online visibility, you can drive more bookings while eliminating overbookings and guest dissatisfaction. 

Operations 52

Operations OTA Hotels Revenue 52

Clock Software Hospitality

NOVEMBER 24, 2020

The secret is that in order to maintain the quality of the service they provide they have to automate it. By preventing overbookings, independent hospitality providers are allowing their establishments to seem more exclusive and in turn, increase their value on the hospitality market.

Upsell 52

Upsell Hotels Accommodation Events 52

Catala Consulting

JULY 30, 2023

Some resorts also turn to outsourced revenue management services. Overbooking: Though counterintuitive, it helps mitigate revenue loss due to last-minute cancellations or no-shows. Such services might include dining, spa services, on-site entertainment, or event fees.

Revenue Management 52

Revenue Management Revenue Resorts Management 52

SiteMinder

SEPTEMBER 6, 2023

Those who book directly are often: More invested in your property; More likely to engage with your services; and ultimately, More inclined to leave a glowing review. An online booking system automates the reservation process, freeing up your staff to focus on more pressing tasks like guest services and property maintenance.

Hotels 98

Hotels Revenue Occupancy Services 98

Clock Software Hospitality

NOVEMBER 3, 2020

Having complete control over occupancy 24/7 will certainly cut down on the manpower it takes to keep inventory in order and prevent unwanted overbookings. Arrival hours and check-ins are often a bother, and whenever guests are offered round-the-clock check-in services they tend to favour the establishment.

Hospitality 52

Hospitality OTA Revenue Management Hotels 52

STAAH

MARCH 17, 2024

The Indian hotel no longer struggles with the aftermath of manual inventory and rate management, including overbookings and loss of staff efficiency. This activity was time-consuming for the team and opened the door to issues such as unintentional overbooking or lost revenue due to delayed rate updates.

Overbooking 87

Overbooking OTA Upsell Revenue 87

SiteMinder

OCTOBER 11, 2022

A PMS also significantly reduces the risk of overbooking your rooms, directly improving the guest experience at your property. Point of sale services. This will improve a guest’s experience when they are looking to charge products and services to their room for a seamless experience throughout. Invoice and payment options.

Hotels 52

Hotels Management Revenue Management Revenue 52

Cloudbeds

APRIL 15, 2024

When the pandemic hit in 2020, property owners were forced to adopt technology to meet traveler demand for contactless services and offset staffing shortages. Whereas self-service automation involves guests helping themselves, employee-facing automation involves computers helping employees.

Revenue Management 98

Revenue Management Hotels Operations Revenue 98

Xotels

APRIL 3, 2024

Mix of business and leisure amenities and services (see how to target the bleisure market ). Inventory Management & Overbooking When looking to maximise profits, having room availability data at your fingertips can give a hotel a competitive advantage, and optimise prices according the hotel inventory you have left on the books.

Revenue Management 76

Revenue Management Revenue Management Ancillary Revenue 76

eZee Absolute

FEBRUARY 7, 2024

Maintaining rate parity, real-time inventory, handling overbookings and under-bookings, and whatnot! Upsell Other services: With the booking engine, you should be able to upsell your extra services along with accommodation, thus giving you a chance to increase your revenue.

Upsell 59

Upsell Hotels Overbooking Revenue 59

Cloudbeds

JUNE 8, 2023

This year, more properties will invest in technology to help create new revenue opportunities, build better websites , manage marketing campaigns, automate services, and improve the guest experience. An HMS will organize your guest information and provide opportunities to personalize service through guest messaging tools. in revenue.

Management 98

Management Hotels Revenue Digital Marketing 98

Cloudbeds

FEBRUARY 28, 2024

When travelers book on your website, you can upsell them to premium rooms and cross-sell onsite services and add-ons like breakfast, dining, spa, and recreation. This will help you increase occupancy, maintain rate parity, and prevent pricing errors, overbookings, and lost sales. Generate more revenue. Guestcentric.

Revenue Management 98

Revenue Management Revenue Hotels Operations 98

Hotel Speak

JULY 4, 2023

For example, Cloud Hotel PMS allows them to integrate with the right solution provider to roll out contactless guest services that today’s guests like the most. They can work with a hotel channel manager to ensure real-time distribution of rates and inventories across OTAs for better visibility, more sales, and zero overbookings.

Hotels 52

Hotels Revenue Management Revenue Occupancy 52

Hotelogix

OCTOBER 19, 2023

It also aids in managing reservation cancellations and modifications, accepting reservations, sending confirmation emails, extending self-service facilities to guests, processing payments, etc.   Contactless Guest Service: This is another critical feature of a Hotel PMS that boosts guest experiences.

Hotels 52

Hotels Revenue OTA Management 52

StayNTouch

NOVEMBER 16, 2022

It’s critical to integrate your PMS and booking engine with a channel manager so that you can efficiently manage distribution through multiple OTAs, gain valuable data on channel profitability, and prevent overbookings. It’s also critical to empower your staff to deliver the best service they can.

OTA 52

OTA Hotels Revenue Overbooking 52

SiteMinder

NOVEMBER 20, 2023

This ensures that inventory levels, rates, and other crucial data are always current, reducing the risk of overbookings and other potential issues. Maximising profit margins: SiteMinder encourages direct bookings through its optimised website builder and integrated booking engine.

OTA 59

OTA Revenue Management Overbooking 59

Cloudbeds

JULY 15, 2023

And even then, manually-managed distribution is risky: any delays in updating rates and availability on a channel’s extranet could mean selling a room that isn’t available or selling at a lower rate, which can lead to overbooking and sub-optimal yield management. How robust is the knowledge base for self-service learning and troubleshooting?

Management 76

Management OTA Cancellation Overbooking 76