Hotelogix

MAY 16, 2024

Enhanced guest experience: With access to guest data from the PMS, you can understand your past guests' likes and dislikes and offer personalized services during their subsequent visits. A channel manager automates and synchronizes your hotel's rates and inventory across all OTAs in real time.

Operations 52

Operations OTA Hotels Revenue 52

SiteMinder

SEPTEMBER 19, 2022

They improve your ability to know what guests want and to provide the appropriate services. The tradition of limiting service and interaction to just your hotel staff and physical property is being outgrown by the ability of technology to automate and make many processes easier for guests. Beonprice – Revenue management.

Management 97

Management Upsell Hotels Revenue 97

SiteMinder

OCTOBER 10, 2023

Loss leader discounts: Offer one service at a discount to promote sales of other services, like a discounted room rate to promote spa services. Example: Book a room at a 20% discount and receive a voucher for 50% off spa services. Example: Romance package including room, dinner, and spa service at a 20% discounted rate.

Occupancy 59

Occupancy Events OTA Upsell 59

Little Hotelier

OCTOBER 17, 2023

Hotel revenue is the income your business earns from selling rooms or other products and services to guests. Of course, you must maintain rate parity (the same rate on your website as on the OTA) but try making booking direct a more attractive method by offering guests value-added services. What is hotel revenue?

Revenue 100

Revenue Hotels OTA Ancillary Revenue 100

SiteMinder

SEPTEMBER 4, 2023

Bringing Thai warmth and charm to life, Chatrium offers guests a crafted culture, luxurious space and charismatic services. A great guest experience is marked by personalised service, attention to detail, and a commitment to exceeding expectations.” Our dedicated staff are not just employees but ambassadors of hospitality.

Operations 98

Operations Revenue Hotels OTA 98

STAAH

OCTOBER 18, 2022

From before they arrive and visit third-party sites or OTAs to look for accommodation or online reviews to your website, email communications and the actual stay – everything contributes towards guest experience. These communications become a fantastic opportunity to upsell your services. 1 Pre-arrival contact. Mobile friendly.

Revenue 83

Revenue Upsell OTA Overbooking 83

SiteMinder

SEPTEMBER 6, 2023

Enhancing the guest experience: Complimentary services or amenities as part of a promotion can elevate the overall quality of a guest’s stay. Providing upselling opportunities: Once a guest has booked a room, there are additional opportunities to upsell services such as dining or spa packages, thereby increasing overall revenue.

Hotels 105

Hotels Events Upsell Occupancy 105

Little Hotelier

APRIL 26, 2023

The Wix online booking system is a general appointment booking tool with self-service functionality. It allows customers of service-based businesses – hairdressers, yoga studios, hotels, medical centres and more – to book their own appointments directly through the business’s website. Should I use the Wix booking system?

Upsell 59

Upsell Revenue Business Services 59

STAAH

JUNE 6, 2023

If you are a smart hotelier or any type of accommodation provider, you would not want to miss the chance of converting your website visitors from an OTA (or any other source) and bag the commission-free direct bookings. It plays a key role in the overall success of a hotel’s operations. Result – increased retention and bookings.

Cancellation 72

Cancellation OTA Global Distribution System Revenue 72

Hotelogix

JANUARY 18, 2024

Here they are -  Save on commission costs: With direct bookings via your website, you don't have to pay commission for indirect bookings via OTAs.   Entice more audience: Since the booking happens on your website, you can roll out special offers and upsell relevant services to attract more guests. 

Overbooking 52

Overbooking Hotels Upsell Services 52

AskSuite

MARCH 11, 2024

How can you provide the best customer service in hotels during pre-stay ? As you can see, your hotel customer service is crucial to converting these online visitors into guests. Many articles talk about the customer service during stay, but what about the assistance provided before booking ?

Services 98

Services Hotels Travel Revenue 98

Cloudbeds

JULY 27, 2023

Unlike Google’s Free Booking Links, this feature is only available to hoteliers; OTAs and resellers can not participate. If you’re listed on OTAs, you’re probably already listed on metasearch channels too. It’s important to note that OTAs cannot participate in Free Booking Links. How do they work?

Cost Per Click 52

Cost Per Click OTA Digital Marketing Accommodation 52

Amadeus Hospitality

SEPTEMBER 12, 2023

Properties can benefit from greater exposure on major distribution channels with top OTA integrations and 400+ global partners, while exposing special rates on metasearch channels. Backed by over 30 years of experience, we design open, cutting-edge software to provide the most efficient, trusted, and reliable systems for our customers.

Revenue 59

Revenue Upsell Hotels OTA 59

SiteMinder

DECEMBER 20, 2023

It is overflowing with best-in-class functionality, offering all that ThinkReservations offers and much, much more: business intelligence , marketing assistance, OTA partnerships and a powerful booking engine, to name but a few key features. SiteMinder , meanwhile, is the world’s largest open hotel commerce platform.

OTA 59

OTA Yield Management Management Business 59

Fuel Travel

APRIL 19, 2023

A direct booking is made with the hotel itself, rather than via a third-party such as an online travel agent, meta-search site, a managed travel service, or similar. Most travel planning starts on Google, and integrating your booking engine means you can advertise against OTAs right on Google. That’s where technology can step up!

Hotels 82

Hotels Travel Upsell Services 82

eZee Absolute

AUGUST 10, 2023

8 Hyper-Personalized Audiences & Campaigns to Increase Your Revenue High vs. Low Spenders First-Timers vs. Returners Regulars Families vs. Solo Travellers Short Stay vs. Long Stay Leisure vs. Business Loyalty Programs OTA Bookers vs. Walk-in Guests What is Hyper-Personalization Marketing & How Does it Work?

Market 52

Market Marketing OTA Hotels 52

Little Hotelier

NOVEMBER 6, 2023

Upselling and cross-selling Grab upselling and cross-selling opportunities with both hands. Revenue optimisation solutions like the Little Hotelier booking engine allow you to offer extra services as part of your direct booking process. You can also offer add-ons and room upgrades at reception as your guests arrive.

Revenue 59

Revenue Average Length of Stay Average Daily Rate Hotels 59

Hotelier Magazine

MAY 4, 2023

Further, with operational costs going up, hotels must drive more revenue per guest (TRevPAR) through packaging, upselling and cross-selling of amenities. Or maybe your automated pre-arrival email-based upselling isn’t working, but SMS offers sent out three days prior are converting.

Revenue 59

Revenue Upsell Occupancy Business 59

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. It can take time to get everything right and as we can see there’s a lot to be aware of.

Operations 59

Operations Management OTA Hotels 59

The Cosmos

JANUARY 23, 2023

You’ll quickly observe an increase if you start connecting with online and offline travel agencies (or more OTAs). Anticipatory service combined with a proactive revenue-minded employee equals an emotionally attached consumer with engaged loyalty and higher revenue returns. What makes up your revenue team?

Revenue Management 52

Revenue Management Revenue Business Management 52

Catala Consulting

DECEMBER 28, 2023

Just as scientists hypothesize and experiment to understand phenomena, hoteliers can implement similar methodologies to test new ideas, services, or processes on a small scale before full implementation. Encouraging a culture of continuous learning and adaptation among staff can lead to innovative problem-solving and service enhancements.

Management 52

Management Revenue Management Revenue Hotels 52

SiteMinder

JULY 25, 2022

Here’s a list of 8 simple tactics you can try at your hotel to increase ADR: Focus on increasing the spend from high-value guests – Your OTA channel partners will have data on which guests deliver higher ADR on average, such as business travellers or couples travelling for leisure. You can then strategise how you target these segments.

Average Daily Rate 52

Average Daily Rate Upsell Occupancy Revenue 52

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. It can take time to get everything right and as we can see there’s a lot to be aware of.

Operations 52

Operations Management OTA Hotels 52

Catala Consulting

JULY 30, 2023

Some resorts also turn to outsourced revenue management services. Channel Management: Ensures profitable utilization of distribution channels, such as online travel agencies (OTAs), direct bookings, and travel agents. Such services might include dining, spa services, on-site entertainment, or event fees.

Revenue Management 52

Revenue Management Revenue Resorts Management 52

SiteMinder

SEPTEMBER 6, 2023

Enhanced guest experience : Last-minute bookings give you an opportunity to impress – and provide relief to – a new segment of clientele with your impeccable service, potentially turning them into loyal customers. Elevate the guest experience and free your staff to focus on delivering exceptional in-house services.

Overbooking 98

Overbooking Occupancy Revenue Hotels 98

SiteMinder

SEPTEMBER 6, 2023

Those who book directly are often: More invested in your property; More likely to engage with your services; and ultimately, More inclined to leave a glowing review. An online booking system automates the reservation process, freeing up your staff to focus on more pressing tasks like guest services and property maintenance.

Hotels 98

Hotels Revenue Occupancy Services 98

SiteMinder

AUGUST 29, 2023

Ancillary revenue is when you earn income from additional services or products offered at your hotel. Maybe it’s a relaxing spa treatment after a long day, a convenient shuttle service to the local attractions, or a romantic dinner at your in-house restaurant; whatever makes the stay at your hotel special for guests.

Ancillary Revenue 52

Ancillary Revenue Revenue Hotels Services 52

Clock Software Hospitality

NOVEMBER 3, 2020

Here are some of the ways in which hotel PMS solutions can aid a hotel in improving daily operations: Increase RevPAR via Direct Bookings Online travel agencies (OTAs) allow hoteliers unlimited access to a large pool of potential guests, charging a commission for every booking made through them.

Hospitality 52

Hospitality OTA Revenue Management Hotels 52

Cloudbeds

FEBRUARY 7, 2023

For independent properties, another challenge is competing with global loyalty programs offered by big hotel brands and online travel agencies (OTAs). Loyal guests choose to return to a hotel because they appreciate or feel passionate about its service, staff, location, rooms, design, or other features.

Travel 52

Travel Hotels OTA Services 52

Little Hotelier

APRIL 28, 2023

The Squarespace booking system is often used by service-based businesses. Hoteliers might also consider using the Squarespace booking system to manage their room bookings because it’s all self-service, so customers can simply visit the website, see the time slots that are available, and book themselves in. No more double-bookings!

Upsell 52

Upsell Business OTA Management 52

Q4Launch

FEBRUARY 3, 2022

Channels to attract them include: Social media platforms Organic search engine traffic Directories and referral sites The goal is that once a potential guest completes this stage, they’re comfortable and ready to book with you instead of one of the OTAs. Arrival First impressions are everything.

Marketing Strategy 52

Marketing Strategy Upsell Occupancy Hotels 52

Xotels

APRIL 3, 2024

The Hotel’s Own Website (and Booking Engine) Online Travel Agencies (OTAs): Booking.com, Expedia, Airbnb, etc. Making sure that the services/products offered clearly add value to the overall guest journey is therefore crucial. Also, gone are the days of selling the majority of your rooms through OTAs.

Revenue Management 52

Revenue Management Revenue Management Forecasting 52

Little Hotelier

MAY 18, 2023

This is a great way to get more people in the door as well as upsell to returning guests. Your potential guests are looking for a hotel that can address concerns and showcase commitment to excellent customer service. Tips for success While OTAs are useful, you don’t want to rely on them all the time. Need more advice?

Hotel Sales 59

Hotel Sales Sales OTA Hotels 59

Xotels

SEPTEMBER 22, 2022

In August 2022, the Expedia Group released a new algorithm update that affects how properties appear in the OTA’s search results. ” The fact that one of the world’s leading OTAs concentrates so much on the guest experience proves this aspect’s importance. Set the right objectives to succeed. Hyper-target.

Hotel Marketing 40

Hotel Marketing Market Marketing OTA 40

Cloudbeds

MARCH 15, 2023

Direct bookings are reservations guests confirm directly with a property without using an online travel agency (OTA) or 3rd party intermediary. Direct bookings are beneficial because they connect lodging businesses directly with potential customers and increase hotel revenue through money saved from OTA commissions.

OTA 98

OTA Revenue Hotels Travel 98

SiteMinder

OCTOBER 11, 2022

From the large OTAs and GDSs to individual retail travel agents, you’ll be able to instantly provide real-time booking information to your agents that will help drive bookings. Creating partnerships with different types of agents in the industry, from OTAs to GDSs, is necessary to survive in a competitive climate. Manage your revenue.

Hotels 52

Hotels Management Revenue Management Revenue 52

STAAH

MARCH 17, 2024

STAAH becomes a game-changer Coming recommended by our key OTA partners as well as other industry professionals, STAAH boasted a suite of features to maximise revenue while allowing the key functionality of updating rates and availability across multiple OTAs via a two-way, real-time sync between a hotel and its connected online channels.

Overbooking 87

Overbooking OTA Upsell Revenue 87