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But while these platforms drive bookings, they can also cause unintended revenue loss — not because the platforms are flawed, but because of avoidable mistakes in how hotels manage them. It’s one of the highest-ROI investments a hotel can make. These five mistakes can quietly eat away at your revenue, even when occupancy looks strong.
During the Stay Timely updates on on-site events, loyalty programme offers, or promotional campaigns to boost in-stay revenue. These insights allow hoteliers to adapt messaging strategies, test variations, and optimise for better ROI. Arrival Essential details such as Wi-Fi codes, check-in instructions, and breakfast schedules.
Think revenue management is just for the big hotel chains or that it’s all about jacking up prices? Believe me when I say, as the COO of a revenue management consulting firm, that at least one of the below misconceptions is draining your hotel’s profits faster than a leaky faucet. It’s about precision, not panic.
As a leader in revenue management consulting , were always at the forefront of what is happening in the hotel industry and keeping a close eye on how revenue management trends keep evolving. While questions like What are the top trends in revenue management for 2025? Want to read more about the basics of revenue management?
Studies show the return on investment (ROI) of conversational marketing helps your marketing team drive revenue. Enter conversational marketing — the new paradigm to tackling your business deals and converting prospects in minutes.
Advanced Strategies to Maximize Revenue a. Dynamic Pricing: Real-Time Revenue Optimization c. Todays winners in hospitality are those who use tools like a Channel Manager not only to sync availability but to maximize revenue, streamline operations, and build a resilient digital strategy. The New Age of Hotel Distribution 2.
Revenue Analytics has launched the N2Pricing Commercial Suite, an expansion of its RMS designed to improve how hotels track performance, gain insights and enable strategic planning. ” The post Revenue Analytics launches N2Pricing Commercial Suite appeared first on hotelbusiness.com.
Ancillary revenue to the rescue! For property management companies looking to expand profitability without adding inventory or dramatically increasing workload, alternative revenue streams can be a game-changer. This post will show you how to convert those opportunities into revenue. The good news?
While many hotels still rely on the traditional reservation playbook to handle a growing volume of inquiries, others are investing in automated customer service as a way to regain control, cut response times, and unlock new revenue streams. Ready to see how automation transforms your guest service and revenue?
Whether it's business travelers seeking efficiency, luxury seekers craving unique experiences, or budget-conscious families planning their vacations, each group has distinct needs and preferences that present unique revenue opportunities. Track performance metrics regularly and adjust allocations based on results.
You’ll discover the combination of website personalization, targeted campaigns, and metasearch tactics that led to increased direct revenue—despite a declining travel trend.
Revenue generation and profitability ranked as the industry’s biggest challenge now: When asked what excites them most, hoteliers overwhelmingly chose “innovating in guest experience delivery”: My takeaway? Rather, it suggests hoteliers believe that even the best technology requires skilled people to drive results.
This enables marketing teams to recoup revenue lost from cart abandonment and increase direct bookings. In this article, well explore how retargeting ads work, why theyre an essential part of your propertys digital strategy, and how to run successful campaigns that maximize revenue. This extends the ROI of all your channels.
While these numbers look good on reports, they don’t necessarily translate into revenue or guest loyalty. Booking conversions help determine ROI It indicates how often does the content / messaging compel your target customer book your hotel room, or take another action such as signing up for newsletter or a loyalty program.
In Booth #908 at the Indiana Convention Center, June 17 to 19, the audiovisual partners will show that with the right operational structure and support, in-house AV programs can deliver measurable ROI while strengthening guest loyalty. Pop-up and add-on rentals are captured and tracked, increasing ancillary revenue without adding headcount.
Periods of high demanddriven by holidays, festivals, or local eventscan strain resources, impact guest satisfaction, and complicate revenue and maintenance management. Revenue Maximization: Implement dynamic pricing strategies to capitalize on high-demand periods. Training and simple tools are essential.
THE IMPACT Running from November 29th to December 2nd, the campaign generated: $30,000+ in revenue 88 reservations The Grove Hotel Boise’s Black Friday campaign was a standout success, creating buzz, driving conversions, and reinforcing the hotel’s brand as a destination for luxury and convenience.
Tools like smart dashboards and AI-powered messaging flows aren’t just simplifying operations—they’re increasing revenue and guest satisfaction by acting on real-time insights. Its purpose is not only to report what happened, but to reveal trends, inefficiencies, and revenue opportunities that would be difficult to detect manually.
Tools like smart dashboards and AI-powered messaging flows aren’t just simplifying operations—they’re increasing revenue and guest satisfaction by acting on real-time insights. Its purpose is not only to report what happened, but to reveal trends, inefficiencies, and revenue opportunities that would be difficult to detect manually.
If that’s you, read on to see the benefits of short&form videos and our tips for increased engagement that turns clicks and shares that translate into increased revenue and ROI across social channels. Though video is popular and effective, not all hoteliers have begun to use this medium for their social media marketing & yet.
Setting measurable objectives, such as higher guest satisfaction scores or improved ROI from marketing campaigns, will guide your decision-making process and help you evaluate success later. Consider questions like: What do you want to improve with a CDP? What limitations in your current setup need to be addressed?
But personalization can also help hoteliers attract group bookingsa key revenue driver for many hotels. 4: Promote group discounts for on-site services Leverage in-room TVs to highlight your hotels on-site services and drive non-room revenue from group bookings.
With a robust infrastructure that includes its proprietary Hotel Sales Max and Hotel Rev Max platforms, Dellisart offers a unique combination of operational support, sales expertise, and revenue management. This vertically integrated approach allows the company to drive top-line performance while maintaining operational efficiency for owners.
At the forefront of this shift is Agoda, the Singapore-based OTA, which has doubled its revenue since 2020 by leveraging in-house technology, open-source tools, and AI-driven personalisation. Key takeaways Massive growth backed by tech: Agodas revenue jumped from $1.2B in 2020 to $2.2B
In this article, you’ll discover why mobile marketing is so powerful for hospitality and learn 12 smart strategies to boost bookings, improve guest satisfaction, and increase revenue—all from the palm of your hand. Micro-conversion data shows where visitors stall, letting you patch leaks and watch revenue climb.
Voice Reservation Agents: Enhancing Availability and Efficiency Despite the digitalization of hotel booking engines , voice reservations remain a critical part of hotel revenue generationparticularly for last-minute, complex, or high-value bookings. However, maintaining round-the-clock human staffing is cost-prohibitive for many operations.
These models often lack the context and transparency revenue managers need to understand pricing decisions. This eliminates the need for an external media player, saving on additional expense and energy, for maximum ROI.
trillion in potential new sales revenue because they may be underinvesting in business travel, according to a new report exploring the return on investment (ROI) of corporate travel. ROI study also highlights: The gap continues to widen: In 2010, a previous GBTA report uncovered that firms needed just a 2.2%
He will also play an intricate part in the development side for overall successes, representing Corporate, Owner’s, Sales, Operations, Revenue Management and F&B at respective properties. Receive daily leadership insights and stay ahead of the competition.
If your hotel isn’t easy to find or doesn’t make a great first impression because of poorly optimized listings or outdated marketing strategy can lead to missed bookings and lost revenue. This means you can stay ahead of the competition while maximizing revenue.
Hotelier, have you ever considered how much revenue you might be losing from inefficient customer service to travelers interested in your hotel? A large-scale resort in Uruguay sent over 200 messages, reaching a 160X ROI with a response rate above 38%. Maybe youre still not following up because your team cant handle the high demand.
This eliminates the need for an external media player, saving on additional expense and energy, for maximum ROI. The result is a fully integrated platform that empowers operators to streamline operations, drive revenue, and elevate the guest experience from pre-arrival through the on-property journey. Agilysys Book with S.P.E.N.D.
Stay Package Entitlement New Dynamic ) , a technology breakthrough that increases ancillary revenue and guest personalization by simplifying how hotels sell and fulfill packages. Lets Guests Reserve Package Entitlements With Zero Staff Involvement Agilysys Inc. announced the launch of Agilysys Book with S.P.E.N.D.
Stay Package Entitlement New Dynamic ) , a technology breakthrough that increases ancillary revenue and guest personalization by simplifying how hotels sell and fulfill packages. âBut without clear operational oversight, hotels risk lost revenue, inefficiencies, and guest dissatisfaction. Agilysys Book with S.P.E.N.D.
Accounting â RDP streamlines revenue and expense reporting by providing a more accurate picture of an ownerâs or propertyâs financial performance. To make this technological achievement even more compelling, HCNâs new ad-supported revenue model makes the entire platform highly subsidized with a possible revenue share for hotels.
This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgradeâs proven upsell technology into the core guest journey. âTogether, weâre bringing ancillary revenue into the digital core of hotel operations â where it belongs.
Sales, sales, sales, Charania stressed, while Laport shared Concords revenue contingency strategies in case of downturns. Rice emphasized the ROI potential in these regions, noting, They may not be sexy, but theyve made a lot of investors in Canada a lot of money. Looking ahead, all three leaders remain optimistic.
All devices are connected to Anacoveâs AI-powered cloud system, which treats the hotel as a unified ecosystemâ delivering automated reports and actionable insights that show clear ROI and support smarter operations. âBut without clear operational oversight, hotels risk lost revenue, inefficiencies, and guest dissatisfaction.
The RMS simplifies revenue management by tracking real-time pick-up trends, monitoring competitor rates and receiving data-backed price recommendations for the next 365 days â all automatically updated across all online distribution channels. By adopting Lybra Assistant, hotels can save up to 1,000 hours of manual work per year.
Real-Time communication that potentializes revenue growth Travelers demand immediate, accurate answers. Real-World Use Cases: How Hotels Are Using AI Today AI isn’t just a theoretical advantagehotels are already seeing measurable ROI from practical applications. AI is helping them do exactly that.
With a 2024 report showing that email marketing has an average ROI of 4200%, its clear this tool is here to stay. Our Cloud-based Property Management System (PMS) simplifies daily tasks, while our Revenue Management System (RMS) maximizes profitability by optimizing pricing. Because people still check their emails.
The best will deliver incredible ROI, by securing you more bookings than ever before. As you improve the efficiency and effectiveness of your efforts, your marketing ROI will improve too. Measurable results Speaking of ROI, a marketing partner will deliver clear, tangible, measurable results.
Your POS systems play a pivotal role in maximizing non-room revenue, which has become increasingly important for overall profitability. However, these multiple revenue streams also bring a complex set of operational responsibilities. To ensure revenue flows seamlessly, they must be connected to your central system.
Stay Package Entitlement New Dynamic ) , a technology breakthrough that increases ancillary revenue and guest personalization by simplifying how hotels sell and fulfill packages. Lets Guests Reserve Package Entitlements With Zero Staff Involvement Agilysys Inc. announced the launch of Agilysys Book with S.P.E.N.D.
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