Hotel Management

MAY 27, 2025

By consolidating guest data across all touchpoints, the SGI transforms how hotels operate. And for hotels, this centralised insight enables tailored offers, dynamic upselling and operational efficiency – all of which translate to greater guest loyalty and increased revenue. No more juggling disconnected systems.

Ancillary Revenue 130

Ancillary Revenue Upsell Revenue Travel 130

AskSuite

JUNE 9, 2025

Combined with AI and other tech solutions, it drives higher bookings, operational efficiency, and personalized guest communication. The hospitality industry is under increasing pressure to deliver measurable results—faster booking conversions, leaner operations, and better communication.

Operations 52

Operations Hospitality Upsell Sales 52

Inn Quest

FEBRUARY 3, 2023

An effective strategy that can help is to upsell additional services or products relevant to customers. Therefore, upselling in hotels is not only influential but cost-efficient as well. What is Upselling? Upselling is a sales strategy that offers consumers additional services or add-ons to increase revenue.

Upsell 88

Upsell Hotels Services Revenue 88

Hotel Speak

JANUARY 15, 2025

By integrating real-time data from a hotels Property Management System (PMS), this tool significantly simplifies operations while delivering tailored and timely messaging to guests via WhatsApp , with SMS as a dependable fallback.

Management 103

Management ROI Upsell Operations 103

AskSuite

APRIL 28, 2025

Running a hotel today involves managing a complex network of systems from reservations, sales operations, communication channels , marketing tools, and distribution. But when these parts dont talk to each other, the result is a fragmented operation that drains productivity and inflates costs. Whats hotel integration?

Operations 52

Operations Upsell Overbooking Hotels 52

Lodging

AUGUST 26, 2024

The all-in-one platform will impact the guest experience and streamline hotel operations across BWH Hotels’ portfolio. From Canary’s Mobile Check-In to Smart Checkout to Dynamic Upsells, Digital Compendium, and Guest Messaging, the guest journey at BWH Hotels is set to become more personalized.

Management 173

Management Upsell Hotels Operations 173

Hotel Management

MARCH 4, 2025

For hotel operators seeking to boost profitability, ancillary revenue is a key focus in 2025. Expanding into merchandise and upselling products or niche services – such as pet-friendly options, hot desks, event spaces, shuttle services and car rentals – can enhance revenue without the need for costly infrastructure investment.

Ancillary Revenue 130

Ancillary Revenue Retail Revenue Dining 130

Hotel Management

NOVEMBER 26, 2024

It’s a more holistic approach that captures more touchpoints like upselling – pre-stay and at your property – and F&B. Grab your copy of the modern revenue management cheat sheet for optimizing operations and maximizing profitability : The New Era of Hospitality Metrics for Revenue Managers. Want to see the rest of the metrics?

Revenue Management 130

Revenue Management Revenue Management Hospitality 130

STAAH

APRIL 9, 2024

Surprisingly, the value of operational excellence on commercial performance is often not talked about enough. The impact of operational performance on revenue cannot be overlooked. Operational performance underpins value perception and directly impacts guest conversions and revenue outcomes.

Revenue 110

Revenue Operations Revenue Management Upsell 110

STAAH

OCTOBER 27, 2024

Achieving goals with STAAH’s superior solution With multiple room types across properties spread across the world, agility in operation and optimisation is essential. Daily deals, upselling, promos and a number of other in-built capabilities allow Chokhi Dhani revenue managers to drive demand based dynamic pricing decisions.

Revenue 113

Revenue Upsell Revenue Management Occupancy 113

Hotel Management

MAY 29, 2025

Just like in retail, every interaction is a chance to upsell, cross-sell, and reinforce brand loyalty, Kalan said. In a highly anticipated workshop, Eoin Loftus led the crowd through his Profit BOOST framework, offering proven strategies to uncover hidden margins and reimagine commercial operations from the inside out.

Revenue Management 130

Revenue Management Revenue Management Retail 130

Lodging

FEBRUARY 1, 2024

“Oracle OPERA Cloud provides an integrated hospitality platform that enables companies, like Marriott, to deliver exceptional guest experiences while supporting increased efficiency and revenue growth across their operations,” said Alex Alt, executive vice president and general manager of Oracle Hospitality.

Hospitality 162

Hospitality Upsell General Manager Events 162

Hotel Speak

JANUARY 28, 2025

Hoteliers face so much pressure to deliver exceptional service while streamlining operations. Why Fragmented Systems Fall Short Managing operations with disconnected tools will just give hoteliers a huge workload. Identify upselling opportunities to boost revenue. Take the next step in transforming your hotel operations.

Management 94

Management Hospitality Revenue Management Revenue 94

Hotel Speak

JUNE 11, 2025

travelers, frustrations with traditional hotel operations remain clear: 82% of current hotel loyalty members report pain points with existing systems, including lengthy check-in processes, limited flexibility, and outdated service models that fail to meet modern expectations. “Since bringing Mews Kiosks to hotels in the U.S.,

Travel 51

Travel Market Research Upsell Hotels 51

Hotelogix

FEBRUARY 27, 2025

With the increasing complexity of hotel operations , having a centralized system that automates reservations, housekeeping updates, and billing processes can make all the difference. The hospitality industry is no longer operating on traditional pen-and-paper methods. How often do billing mistakes lead to guest dissatisfaction?

Operations 40

Operations Services Hotels Revenue 40

Hospitality Tech

JUNE 11, 2025

Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/11/2025 SURVEY: 70% of American Travelers Want to Skip the Front Desk A new U.S.

Travel 52

Travel Upsell Operations Revenue 52

Lodging

MAY 11, 2023

SAN FRANCISCO, California—Canary Technologies integrated with Maestro PMS to provide hoteliers with the tools to meet evolving guest needs and operational challenges.

Upsell 130

Upsell Operations Management Hotels 130

Hotel Speak

OCTOBER 10, 2024

By automating many of the time-consuming aspects, like room block management and rate tracking, hotel teams can operate more efficiently, maximize revenue from group stays, and focus on creating exceptional guest experiences. We prioritize quality partnerships and are excited to build a strong relationship with Cloudbeds.”

Events 103

Events Sales Operations Sales Process 103

Hotel Management

APRIL 18, 2023

Looking to enhance the guest experience and streamline hotel operations? Hotels can even upsell additional amenities, leading to increased revenue and guest satisfaction. Guest request systems also provide valuable data on guest preferences, allowing hotels to identify areas for improvement and optimize their operations.

Upsell 147

Upsell Hotels Services Operations 147

MEWS

OCTOBER 19, 2023

Hotel upselling is one of hospitality’s hottest topics. And with good reason – upsells drive more revenue and TRevPAR, motivate staff and personalize the guest experience.

Upsell 52

Upsell Revenue Hotels Operations 52

eHotelier

JULY 30, 2024

A significant customer cohort that has yet to be fully embraced at both operational and marketing levels are guests with disabilities. Substantial opportunities exist to upsell and cross-sell to capture more total revenue from this growing segment.

Upsell 97

Upsell Business Revenue Operations 97

Hospitality Tech

JUNE 11, 2025

AskAI – A customizable, AI-powered assistant that delivers instant answers to SOP, policy and operational questions. And it’s built to work across the platform, layered directly over the company’s Workforce Management and Hotel Operations pillars. “This launch marks a turning point. When we get it right, everything flows.

Hospitality 52

Hospitality Upsell Operations Revenue 52

Hospitality Tech

JUNE 11, 2025

AskAI – A customizable, AI-powered assistant that delivers instant answers to SOP, policy and operational questions. And it’s built to work across the platform, layered directly over the company’s Workforce Management and Hotel Operations pillars. “This launch marks a turning point. When we get it right, everything flows.

Hospitality 52

Hospitality Upsell Operations Revenue 52

Hospitality Tech

JUNE 11, 2025

Partnering with IRIS allows us to give our shared customers a guest experience that puts them in control, while hotel teams can drive more operational efficiency in the background. AskAI – A customizable, AI-powered assistant that delivers instant answers to SOP, policy and operational questions. “This launch marks a turning point.

Services 52

Services Hospitality Upsell Operations 52

SiteMinder

SEPTEMBER 4, 2023

After 12 years in operation, we recently spoke to Corporate Director for Revenue & Digital Distribution Pawarisa Hirantanes about the group’s journey and its satisfaction with SiteMinder as a technology partner. Since implementing SiteMinder our operations have undergone a remarkable transformation.

Operations 98

Operations Revenue Hotels OTA 98

STAAH

MAY 25, 2025

What they needed wasnt just another tech platform, but a smart, scalable solution built for real hotel operations. The STAAH booking engine turned the Sentrim website into a high-performing channel by supporting smart pricing, promo codes, upselling and cross-selling. Thats where STAAH came in.

Overbooking 91

Overbooking Hospitality OTA Upsell 91

Intelity

DECEMBER 5, 2023

Forced modifiers are just one way upselling in hotels can be maximized During a busy time of the year, like the start of the holiday season which we are quickly approaching, hotels are continually looking for strategies to drive non-room revenue. Train Staff Regularly Staff training is critical to the success of upselling in hotels.

Upsell 52

Upsell Revenue Dining Hotels 52

Hotel Speak

JANUARY 29, 2025

Unlike traditional booking engines that redirect users to external sites, an embedded booking engine integrates directly with the operators own website. With features like multi-property search, real-time availability updates, and upselling options, hotels can showcase everything they have to offer and capture more revenue per guest.

OTA 90

OTA Hotels Upsell Revenue 90

Hotel Business

NOVEMBER 21, 2024

HotelKey’s solution provides hotel owners and operators with turnkey property management, according to the company. It also allows their teams to prioritize guest engagement, upsell opportunities, stay enhancements and simplify the IHG One Rewards enrollment process.

Upsell 59

Upsell Revenue Management Resorts Closing 59

eHotelier

JUNE 17, 2025

Begin by identifying pain points and operational inefficiencies that impact different departments. For example, does your reservation team struggle with outdated guest preferences, leading to missed upselling opportunities? Engage with key teams, such as reservations and marketing, to gather insights into the challenges they face.

52

52

Hotel Business

MAY 30, 2024

Stayntouch , a cloud hotel property management system (PMS) and guest-centric technology company, has unveiled UpsellPRO, an advanced upselling tool designed to expand and maximize revenue opportunities for hotels, according to the company. Prices are automated and vary based on demand.

Upsell 99

Upsell Revenue Services Consumer 99

SiteMinder

JUNE 5, 2025

Rather than operating in silos, a hotel commercial strategy ensures everyone is rowing in the same direction, working collaboratively and productively to drive revenue, enhance profitability and boost the hotel’s competitive edge. Hotel businesses can succeed in this ever-changing landscape by reshaping how they operate.

Hotels 52

Hotels Revenue Management Revenue Upsell 52

SiteMinder

MARCH 24, 2025

By simplifying communication and enhancing the guest experience, Visito allows hotels and rental properties to focus more on hospitality while cutting down on operational overhead. It can also share booking links, promote special offers, and upsell services all within the same conversation. Table of contents What does Visito do?

Upsell 52

Upsell Revenue Services Operations 52

Intelity

APRIL 25, 2023

Analyzing hotel data is a significant way to offer guests customized, revenue-driving recommendations If you aren’t tracking guest behaviors and using this hotel data to provide your guests with personalized, revenue-driving recommendations, you’re missing out on a major upsell opportunity. The following are a few ways this can be achieved.

Revenue 98

Revenue Upsell Dining Hotels 98

Intelity

AUGUST 29, 2023

For properties wondering how to increase hotel revenue, the answer lies in data aggregation Driving non-room revenue is one of the key goals for almost all hoteliers and hotel operators. Increase Forced Modifiers By utilizing a staff operations hub , a hotel’s team can elevate guest interactions by streamlining their day-to-day operations.

Revenue 98

Revenue Upsell Operations Hotels 98

Hospitality Tech

JUNE 16, 2025

Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/16/2025 SynXis Concierge.AI “Sabre’s SynXis Concierge.AI

Upsell 52

Upsell Services Operations Scale 52

Hotel Business

JANUARY 30, 2024

“Oracle OPERA Cloud provides an integrated hospitality platform that enables companies, like Marriott, to deliver exceptional guest experiences while supporting increased efficiency and revenue growth across their operations,” said Alex Alt, EVP/GM, Oracle Hospitality.

Scale 111

Scale Upsell Events Sales 111