Hotel Management

DECEMBER 19, 2024

One year on from the launch of Trilogy Hotels, the independent management company is rounding out 2024 with 13 hotels under management totalling over 2,500 rooms and overseeing $165 million in revenue. And they want to trust their operator to deliver the focus, intent, and ability to make it happen. They know what they want.

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Hotel Management

JANUARY 30, 2024

Novotel Nusa Dua Speaking exclusively to HM , Robinson said the intention is to keep the properties under their existing Accor brands – Peppers, MGallery, Grand Mercure, The Sebel, Novotel, Mantra and Mercure. President and Managing Director of International Operations, Barry Robinson, based in the company’s Singapore office.

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Hotel Business

DECEMBER 7, 2022

Wichita, KS-based Hospitality Management LLC has switched brands on its Best Western Plus hotels in Lawrence, KS, and Norman, OK, and is now operating each under the name StoneHill, Trademark Collection by Wyndham. Martens, CEO, The Martens Companies and its subsidiary, Hospitality Management LLC.

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Lodging

JULY 24, 2024

LONDON, England—InterContinental Hotels & Resorts announced a partnership with Timeshifter, an app based on the latest circadian science that devises personalized jetlag mitigation plans to help travelers manage the causes and symptoms of jetlag.

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Hotel Business

SEPTEMBER 12, 2024

Hospitality America has been selected by Contender Development to manage the Element by Marriott Charleston Airport in North Charleston, SC. This is the eighth Marriott hotel in the Hospitality America portfolio and the second property managed for owner Contender Development, joining the TownePlace Suites by Marriott Asheville West.

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Hotel Designs

OCTOBER 2, 2024

Steve Cassidy, Senior Vice President and Managing Director, UK&I, Hilton said, “Guillaume’s leadership and experience in luxury hospitality make him the perfect fit for Waldorf Astoria London Admiralty Arch. Main image credit: Hilton Waldorf Astoria London Admiralty Arch names general manager Sophie Harper.

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Hotel Management

MARCH 14, 2024

The hotel giant has signed a Memorandum of Understanding (MOU) with developer Sunny Beach Land confirming its intention to operate the proposed Hervey Bay Esplanade Resort. The post Marriott unveils plans for luxury Sheraton resort in Hervey Bay appeared first on Hotel Management.

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Hotel Management

JUNE 4, 2024

The entire Drifter concept is built on the idea that travellers want something more when they travel, no matter what their travel intention is,” said LA Co CIO and Drifter Founder Hugh Stephenson. The post Hybrid hotel brand Drifter unveils its first location in Christchurch appeared first on Hotel Management.

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Little Hotelier

SEPTEMBER 24, 2024

Whether it’s a front desk, housekeeping, or management role, questions often revolve around customer service, problem-solving, and teamwork. Learn more Why are hotel interview questions important for managers? Q2: What systems or tools have you used to manage hotel operations, and how have they improved efficiency?

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BCV

MAY 20, 2024

And listen wholeheartedly with the intent of understanding—not responding. Managing Morale While your team is hard at work managing guest relations, it’s paramount to check in with those handling these difficult interactions. The post Handle With Care: A Guide To Managing Guest Relations on Social appeared first on BCV.

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Amadeus Hospitality

DECEMBER 17, 2024

Amadeus DSP manages the complexities of ad buying while the focus remains on crafting compelling messages that enable connection with a high-intent traveler audience. Imagine the ability to target travelers with immediate intentions to travel, and travel-specific interests and behaviors. How does it work?

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SiteMinder

JANUARY 30, 2023

Just like all the very best hotels around the world, The Hanging Gardens of Bali is intent on prioritising guest experience. Besral Sitorus, Cluster Revenue Manager of the hotel, expressed his satisfaction after relying on SiteMinder: “SiteMinder has a LOT of connections, which makes it easier for us to connect with valuable channels.

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Hotel Management

AUGUST 31, 2023

When we acquired NH – at that time, it was a Spanish-listed company in Europe – it was our intention to take it beyond the European and South American markets,” he explained. “We The post Exclusive: Minor Hotels to debut NH and NH Collection in Australia appeared first on Hotel Management.

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Hotel Designs

JUNE 16, 2025

This rebrand brings fresh meaning to every part of the guest journey,” said Ed White, General Manager, St Pancras London. “It This new chapter brings that story to life in a way that’s that feels both intentional and unforgettable.”

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Hotel Business

MAY 7, 2025

Hotel management company PM Hotel Group has made executive promotions across the company and its lifestyle division, Modus by PM Hotel Group, as the company expands into new regions across the U.S.

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STAAH

JULY 1, 2025

But while these platforms drive bookings, they can also cause unintended revenue loss — not because the platforms are flawed, but because of avoidable mistakes in how hotels manage them. How to fix it: Use your channel manager (like STAAH) to set a consistent BAR (Best Available Rate) across all OTAs as your pricing foundation.

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STAAH

OCTOBER 25, 2022

From irregular demand patterns to changing distribution mix and a depleted talent, here’s a roundup of challenges faced by revenue managers from India right now. The STAAH team went out to leading revenue managers from India to understand what are the biggest challenges they are facing. Lack of skilled staff. Forecasting and budgeting.

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Hotel Management

SEPTEMBER 5, 2023

Located in the picturesque town of Līhu‘e, the 25-acre beachfront property was first managed by Outrigger in the 1990s. But in times of sorrow, there is a certain healing in embracing new beginnings and being intentional to lift people up.

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Hotel Business

MARCH 11, 2025

With a growing number of travelers seeking responsible travel options, we are delighted to open voco Zeal Exeter Science Park, said Joanna Kurowska, VP, managing director U.K. & He continued, It has been more than a decade since we founded Zeal Hotels, with the intention of helping the hotel sector be net zero carbon by 2050.

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eHotelier

FEBRUARY 5, 2023

A new study looks at the influence of various dimensions of green atmospherics on the well-being and behavioural intentions of hotel guests and employees. The findings could help luxury hotel managers deliver a more enjoyable experience for guests and take better care of their employees while also reducing their environmental impact.

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Hotel Business

MARCH 20, 2025

CCC will also take over the day-to-day management of the 64-room property, which was originally built in 1844 as a luxury goods emporium. CCC is planning an extensive renovation with the intention of connecting the storied history of Charleston to the hotel. The hotel is Charlestons only Relais & Chteaux property.

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Amadeus Hospitality

APRIL 15, 2025

MeetingBroker captures and manages the RFP, Delphi streamlines the management of group block and meeting requirements, and UpMail delivers a stunning proposal that wows the client. But the magic doesnt stop there. A true sales dream team. Send a Proposal : In Delphi, users can select the option to Send Proposal.

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MediaBoom

OCTOBER 20, 2023

PPC management is a must when launching a campaign. Startups and businesses on a tight budget must especially use management services. What is this form of ad management, and how does it work? PPC management is overseeing ad spending on pay per click campaigns to control costs and optimize the campaign for max efficiency.

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Hotel Business

FEBRUARY 25, 2025

“Flexibility in where and when people work is now an expectation for todays professionals,” said Ginger Taggart, VP, brand management global premium brands, IHG Hotels & Resorts. Crowne Plaza has tracked the evolution of work-leisure integration for years.

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Hotel Management

OCTOBER 8, 2024

Kelvin Ramm has been named Cluster General Manager for The Westin Brisbane and Four Points by Sheraton Brisbane. Waterman as General Manager of its flagship Outrigger Reef Waikiki Beach Resort, which recently completed a US$85 million transformation.

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Hotel Management

JULY 10, 2025

Our intentional upgrades masterfully capture both the energy and serenity of the stunning Palos Verdes Peninsula. For the best prices and deals, book your trip at qantas.com The post Wayfarer review: Terranea Resort is a luxurious star on the California coast appeared first on Hotel Management.

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Hotel Speak

MAY 29, 2025

This seamless correction helps eliminate friction that could otherwise derail a high-intent conversion. Protect the decision window : Combine price matching with features like price alerts to stay connected with high-intent visitors who leave without booking.

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STAAH

MARCH 4, 2025

Use STAAH ReviewMinder to track reviews across platforms and manage guest sentiments effectively. Solution: Use data-driven ad strategies on Google Ads, Facebook, and Instagram to attract high-intent travelers and increase bookings. Solution: Prepare a crisis management plan with pre-approved responses and escalation procedures.

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Hotel Management

AUGUST 8, 2024

The post Call for cocktails: Melbourne’s Next hotel launches mood-driven drinks experience appeared first on Hotel Management. “True to our craftsmanship, each of the cocktails we’ve created are designed to hero the botanicals of our gins whilst providing an array of cocktails to suit all tastes,” he said.

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Hotel Management

NOVEMBER 8, 2023

Hilton, Asia Pacific, Regional Director Human Resources, Mary Hogg “Our intention is to build a diverse and rich workforce and anyone and everyone is welcome. The post Exclusive: Hilton HR Director reveals why the company is turning to TikTok to build teams appeared first on Hotel Management.

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Hotel Management

JUNE 8, 2023

The post Wyndham to make brand debut in Singapore next month appeared first on Hotel Management. The signing reflects Wyndham’s strategy to boost its presence in the country with distinctive, upscale, midscale, lifestyle, and value brands.

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STAAH

JUNE 8, 2025

Get Google: Tapping into Intent-Driven Traffic One standout performer has been STAAH’s Get Google feature. Get Google has been a valuable tool in our direct booking strategy—it’s consistent, effective, and easy to manage.” With the bulk updater, we manage pricing in minutes, not hours.” One feature that stood out?

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Hotel Speak

JULY 1, 2025

On the latest episode of Back of House Banter , GuestRevu’s Amy Branford sat down with Rodica Buzescu, Group Product Marketing Manager at Booking.com , and Lee-Anne Singer, Marketing Director of the Singer Group and Chairperson of FEDHASA Western Cape, to unpack what’s changed, why it matters, and how hoteliers can adapt. It depends.

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Hotel Management

JANUARY 21, 2024

IHG and Axe Management Partners have signed a letter of intent to convert and refurbish three hotels in Osaka before rebranding to Garner. Axe Management Partners Founder and CEO, Gary Kwok, expressed his confidence in the Garner brand, saying it will be popular with travellers.

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Hotel Management

NOVEMBER 30, 2023

“Oakwood Premier Melbourne is always striving to do better, setting ambitious but achievable goals when it comes to the environment,” said Oakwood Premier Melbourne General Manager, Mathias Waas. The post Merry and bright: Oakwood Premier Melbourne gets creative with eco-friendly Christmas tree appeared first on Hotel Management.

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Hotel Management

MARCH 21, 2024

With this intention, each guest suite is reimagined to have its own unique visual and sensory journey creating distinctive moments that oscillate between playfulness and respite. The post ‘Playful’ luxury takes centre stage at The Darling’s new-look penthouse suites appeared first on Hotel Management.

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Hotel Management

FEBRUARY 6, 2024

We have been very intentional in our growth strategy and acquisitions, always prioritising guest, customer and owner preference as well as differentiation, and taking bold steps to stay ahead of market trends,” said Hyatt President and Chief Executive Officer, Mark Hoplamazian.

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