Social Hospitality

JUNE 25, 2025

It’s shaping how hotels attract, engage, and retain guests today. From predictive pricing to generative content, AI is driving a new wave of digital marketing innovation that can directly impact a hotel’s bottom line. Artificial Intelligence (AI) is no longer a futuristic concept in the hospitality industry.

Digital Marketing 130

Digital Marketing Marketing Market Hotels 130

Hotel Management

JULY 8, 2025

In HM’s 2025 Australasian Development Outlook, Trilogy Hotels Chief Executive Officer, Scott Boyes, shares key opportunities and insights into Australasia’s evolving hotel development landscape. The premium and experiential hotel segments present compelling opportunities.

Marketing 130

Marketing Market Occupancy Hotels 130

Hotel Management

JULY 10, 2025

Australia’s hospitality sector has experienced a significant rebound in hotel investment volumes in 2025, according to JLL’s latest Australian Hotel Investment Dynamics report. The report highlights that pre-Covid (2017-2019), cross-border capital represented 55% of Australian hotel investments.

Hotels 130

Hotels Marketing Market Forecasting 130

Skift Blog

JUNE 13, 2025

Your hotel room TV? Skift Take: Brands like Visa and Gatorade have begun advertising across Marriott's many screens. Its booking app? The Wi-Fi login page? Read the Complete Story On Skift

Revenue 283

Revenue Hotels Branding Market 283

Hotel Management

JULY 10, 2025

Minor Hotels has crafted four new hotel brands, including the group’s first soft brands, in a strategic expansion of its global portfolio. The new brands – The Wolseley Hotels, Minor Reserve Collection, Colbert Collection and iStay Hotels – cater to a range of guest needs, from budget to luxury.

Branding 147

Branding Travel Hotels Dining 147

Skift Blog

JUNE 16, 2025

Skift Take: Hotels are seen as being behind on AI. But we’re beginning to see more experiments and how tech can improve service. Read the Complete Story On Skift

Services 225

Services Hotels Travel 225

eHotelier

JULY 17, 2025

For Hotels For Professionals For Education Solutions Courses Certifications Immersive Learning Baseline Integrations Ritrovo Integration Maestro Integration Pricing Hotels and Education Individuals Resources News and Insights Tech.Ex And not all intermediaries play the same role in eroding hotel rate integrity.

OTA 80

OTA Revenue Management Hotels Revenue 80

Hotel Management

JUNE 26, 2025

Fiji’s hotel market has shown consistent growth and forward bookings indicated continued strength, writes Nick Thompson, Senior Vice President, Hotels and Hospitality. Fiji’s hotel market demonstrates consistent growth as demand exceeds supply, with robust forward bookings indicating continued strength.

Real Estate 130

Real Estate Tourism Hotels Hotel Marketing 130

Hotel Business

JULY 14, 2025

An overwhelming majority (95%) of travelers say personalized offers or recommendations based on their interests would make them more likely to book a stay at an independent hotel, according to TakeUp ‘s “ The Voice of the Boutique Travel Guest 2025 ” report.

Cancellation 71

Cancellation Travel Revenue Management Hotels 71

Hotel Business

JULY 15, 2025

By Mike Putman The travel industry has become an expert in customer profiling, and for years hotel chains have used loyalty programs to retain frequent travelers. This is a contributed piece to Hotel Business , authored by an industry professional. Mike Putman is CEO/founder at Custom Travel Solutions.

Travel 52

Travel Hotels Branding Revenue 52

Hotel Business

JULY 15, 2025

hotel room climbed to a record high of $158.67 in 2024, hotel guests in every segment from economy to luxury feel they are getting better value for their travel dollar. Hotel owner and operator investments in guestroom décor and furnishings, in addition to bathroom updates, are paying off in higher satisfaction.

Hotels 59

Hotels Scale Branding Travel 59

Skift Blog

JULY 7, 2025

Skift Take: Accor has doubled its premium hotel volume since 2019 and premium now accounts for half its fees from new signings. Yet to grow further in developing markets, it may need to get creative by adding local brands and training local talent. Read the Complete Story On Skift

Branding 179

Branding Hotels Marketing Market 179

Hotel Management

JUNE 17, 2025

Owners are seeing the value in mixed-use developments in maximising returns, and dual-branded developments in delivering greater operational efficiencies, writes TFE Hotels Director of Development, John Sutcliffe. Excitingly, the success of TFE Hotels ’ mixed-use and dual branded hotels is set to continue for decades to come.

Market Research 147

Market Research Retail Hotels Branding 147

Hotel Management

JULY 24, 2025

Melbourne hotels are enjoying a boom in bookings this week as fans gather in the city to watch the Wallabies take on the British and Irish Lions at the Melbourne Cricket Ground on Saturday. Accommodation Australia said hotels in and around Melbourne are nearly full. “The

Forecasting 130

Forecasting Occupancy Accommodation General Manager 130

STAAH

JULY 1, 2025

Hotels rely on OTAs like Booking.com, Agoda, and Expedia to stay visible and fill rooms. But while these platforms drive bookings, they can also cause unintended revenue loss — not because the platforms are flawed, but because of avoidable mistakes in how hotels manage them. It’s one of the highest-ROI investments a hotel can make.

OTA 87

OTA Revenue B2B ROI 87

STAAH

JULY 21, 2025

GCC Hotel & Club, has reported a 15% rise in revenue and online bookings after partnering with global hospitality tech provider, STAAH. In a move to modernise operations and streamline booking management, the hotel adopted STAAH’s distribution and revenue management tools.

Revenue 97

Revenue Overbooking Revenue Management Occupancy 97

Hotel Management

JULY 24, 2025

Pan Pacific Hotels Group has attained Accessible Tourism Accreditation for all three of its Melbourne hotels. Each of these hotels brings something distinctive to the table, helping us serve the growing demand for accessible tourism in Australia.”

General Manager 130

General Manager Accommodation Tourism Hotels 130

MediaBoom

JULY 7, 2025

In an industry where guests rely on reviews, social proof, and online buzz to choose where they stay, managing how your hotel is perceived can mean the difference between empty rooms and steady bookings. Doing so will wonderfully serve your hotel for the better and provide substantial benefits.

Management 61

Management Hotels Digital Marketing Branding 61

Hotel News Resource

JUNE 25, 2025

Article - The Triptease DMP: Integrated Hotel Marketing to Win More Valuable Guests - Introducing new features designed to help hotels work faster and smarter, beat OTAs, and grow their direct revenue.

Hotel Marketing 52

Hotel Marketing Marketing Market OTA 52

Hotel Management

JUNE 30, 2025

IHG and owners ISPT have welcomed the arrival of InterContinental Brisbane with the hotel now officially trading under the luxury brand. The 319-room Elizabeth Street hotel promises new guest programming and service excellence with a two-year transformation project to elevate the luxury experience commencing in 2026.

General Manager 278

General Manager Tourism Dining Events 278

Hotel Management

JULY 24, 2025

The post EVT experiments with compact room types at Adelaide hotel appeared first on Hotel Management. The new Atura Family design includes a King Dream bed with additional bunkbeds, built-in lounge, table and chairs.

General Manager 147

General Manager Accommodation Hotels Revenue 147

Hotel Management

JULY 20, 2025

1834 Hotels has been appointed to manage two well-known resorts on K’gari, on behalf of Kelsian Group and its SeaLink business. On August 1, 2025, 1834 Hotels will assume full operational management of Kingfisher Bay Resort and K’gari Beach Resort, taking its national portfolio to more than 4,000 keys open or under construction.

Resorts 130

Resorts Management Tourism Operations 130

STAAH

JULY 13, 2025

40% increase in direct bookings for Cove Bay Hotel with STAAH’s powerful channel management and tools. Tucked along the coastline near Aberdeen, Scotland, the Cove Bay Hotel is rich with history and heart. But while the walls may be historic, the way the hotel manages bookings is anything but old-fashioned — thanks to STAAH.

OTA 80

OTA Hotels Intent Management 80

Hotel Business

JULY 10, 2025

Duetto and The Hotels Network (THN), a Lighthouse company and a direct growth platform for hotels, have formed a strategic partnership that enables hoteliers to boost direct bookings and optimize marketing spend. ” Look for more on Duetto in the forthcoming July issue of Hotel Business.

Occupancy 59

Occupancy Hotels Revenue Marketing 59

gcommerce

JULY 21, 2025

Reviews and ratings are pivotal in determining a hotel's reputation and visibility on hotel metasearch platforms like Google and TripAdvisor. Ensuring that your hotel is presented in the best possible light is crucial for securing these bookings. Want to take your hotel metasearch to the next level?

Hotels 52

Hotels Sales Consumer Management 52

Travel Media Group

JULY 24, 2025

Tune in to the most recent Suite Spot: Independent Hotel Show Series episode to hear from the founder of Salt Hotels, David Bowd, as he discusses the origins of Salt Hotels, founding the Salt School, hospitality industry trends, and the next generation of hotel professionals. David Bow, founder and CEO of Salt Hotels.

Hotels 52

Hotels Hospitality Hiring Branding 52

AskSuite

JUNE 27, 2025

For hotel chains and resorts managing high service volumes across multiple properties, the pressure to respond faster — without sacrificing quality — has made automated customer service not just an operational upgrade, but a financial necessity. Let’s check it out! What Is Automated Customer Service in Hospitality?

Services 88

Services Upsell Hotels Revenue 88

BCV

JULY 21, 2025

The Data Behind the Disconnect 67% of hotel revenue managers say they can’t consolidate data across platforms 90% of distribution leaders struggle with fragmented vendor systems Most marketing, revenue, and distribution teams still operate in functional silos Translation? It’s a coordination problem. They believe you. They book you.

Revenue 52

Revenue Hotel Marketing Marketing Market 52

SiteMinder

JULY 22, 2025

Hotel management challenged by seasonality in the mountains When Ana Sánchez joined Snö Hotels as Revenue Manager over five years ago, she encountered an exciting challenge; helping to build a hotel chain from scratch that specialised in snow and mountain destinations – using the right technology from day one.

Overbooking 52

Overbooking OTA Hotels Tourism 52

Hotel Speak

JUNE 20, 2025

In today’s evolving travel landscape, understanding the diverse needs and preferences of travellers is crucial for hotels to attract and retain loyal guests. Take a look at 5 hotels that take guest experiences to the extreme 2. For example, I recently visited a spa hotel with my children.

Travel 57

Travel Hotels Tourism Accommodation 57

Little Hotelier

JULY 15, 2025

A reservation confirmation is a document that a hotel provides to guests that confirms the details of that guest’s booking. Hotel reservation confirmations are a guarantee to guests that their stay is locked in, at the price they agreed to, and potentially that payment has been taken. What is a reservation confirmation?

Cancellation 52

Cancellation Upsell Hotels OTA 52

BCV

JULY 21, 2025

Curate Memories, Not Merchandise The most successful luxury hotels aren’t offering more, they’re offering better. The post What High-Spending Hotel Guests Really Want in 2025 appeared first on BCV. They’re using scent mapping. They’re tailoring playlists based on guest preferences.

Intent 52

Intent Hotels Services Travel 52

Hotel Speak

JUNE 18, 2025

Beyond celebrating the incredible marketing minds behind some of the UK’s best hotel marketing campaigns and hotel websites, this week’s Hotel Marketing Association Awards , held at The Savoy in London, brought together a stellar panel of industry leaders – Alex Polizzi, Suzie Thompson, Mike Baxter and Matthew Saunby.

Hospitality 66

Hospitality Marketing Market Hotel Marketing 66

STAAH

JULY 8, 2025

Imagine this: a guest spots your hotel, loves what they see, and books right away. This is what we call the hotel booking ecosystem — a dynamic network of tech tools that must work together to deliver a seamless experience and drive revenue. Want to see how a connected ecosystem can transform your hotel? Sounds easy, right?

OTA 67

OTA Hotels Revenue Overbooking 67

Hotel Speak

JULY 22, 2025

UNITED STATES, [JULY 22], 2025 — ampliphi, a groundbreaking AI-powered revenue management platform , announced its official launch to transform how independent hotels approach pricing strategy and revenue optimization. ampliphi is an AI-powered hotel revenue management software created specifically for the hospitality industry.

Revenue Management 67

Revenue Management Revenue Management Operations 67

Hospitality Today

JULY 3, 2025

At the 2025 HSMAI Commercial Strategic Conference, leaders from Crescent Hotels, Expedia Group, and Booking.com highlighted how OTAs offer not just distribution, but data-driven insights, technology tools, and strategic partnerships that can significantly enhance hotel performance and guest engagement in the age of AI.

OTA 45

OTA Accommodation Intent Hotels 45

MediaBoom

JULY 7, 2025

In a world where travelers have endless choices, storytelling sets your hotel apart. Storytelling for hotels is the practice of using narratives to highlight a property’s unique experiences, values, and personality. Here’s what you will find in this guide: How can storytelling improve the guest experience in hotels?

Branding 52

Branding Revenue Hotels Travel 52