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Aligned HospitalityManagement appointed Deborah Lahti as chief operating officer. Lathi will join Aligned’s corporate team to lead and manage the hotel’s daily business operations and supervise hotel and corporate initiatives. MCR welcomed Sameer Mehra as chief revenue officer.
Island HospitalityManagement has launched IHM Outdoors , marking the inception of a dedicated division focused exclusively on outdoor and resorthospitality. This encompasses RV resorts, vacation rentals, glamping and other outdoor hospitality options.
Bagley joins from Choice Hotels Asia-Pac, where he recently served as Franchise Development Manager, successfully expanding the brands portfolio and contributing to significant revenue growth. We are thrilled to welcome Dean to the team, said BWH Hotels Australasia Managing Director, Rod Munro.
Myrtle Beach, SC-based hospitalitymanagement company Brittain Resorts & Hotels (BRH) has appointed Brittney Jones as chief development officer. Joining Brittain Resorts & Hotels allows me to advance my career in new directions while working with some of the most respected operators in the industry,” Jones said. “I
Germantown, TN- based McNeill Hotel Company has added Marci Jacobs as VP, sales & revenue generation. In this role, Jacobs is responsible for building an integrated approach to sales, digital marketing and revenue generation to enhance collaboration and develop synergies among these functions at the corporate and property levels.
CHAP HospitalityManagement Company Limited provides professional hotel management services, with more than 20 years of experience helping small to medium hotel operators manage both sales and service. including acting as General Manager of the hotels he manages and working with SiteMinder’s platform.
La Vie grows team across Asia Pacific Alan Christie La Vie Hotels and Resorts has announced a total of six appointments across the region, from Sydney to South East Asia. Alan Christie has been named Area General Manager, Sri Lanka, taking responsibility for driving strategic performance of the three Radisson properties in the country.
We have 47 hotels, mostly under management, with plans to bring that number to around 70 in the next few years. We try to be the best among the premium medium-sized hospitalitymanagement companies in Southeast Asia, not the biggest. Can you tell us a bit about your four key brands?
Dallas, USA – Brittain Resorts & Hotels (BRH), a leading full-service hospitalitymanagement company, has adopted SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, as part of its newly-announced business intelligence technology matrix.
When Max Mason commenced the role of General Manager at boutique Bundanoon property Osborn House, he quickly realised that the weight of staffing costs related to the number of revenue-generated rooms left some room for improvement. But rather than cut jobs or wages, Mason decided to add more rooms. “I
At the beginning of the year, STR reported that revenues and profits reached highest-ever levels during 2022, and CBRE increased its hotel performance forecast to account for expected GDP growth during the coming year. hotel industry has made many strides since the beginning of the COVID-19 pandemic, and 2023 has been off to a strong start.
Brittain Resorts & Hotels (BRH), a leading full-service hospitalitymanagement company, has adopted SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, as part of its newly-announced business intelligence technology matrix.
[HOUSTON, SAN DIEGO, March 4th, 2024] – SHR, a leading provider of innovative technology solutions for the hotel industry, and Cloudbeds, the premier hospitalitymanagement software platform, proudly announce their collaboration aimed at elevating hotel management through the integration of Allora CRS (Windsurfer) and the Cloudbeds platform.
Peachtree Group has promoted Vickie Callahan to president of the firm’s hospitalitymanagement division. In her new role, she will oversee the company’s portfolio of owned and third-party managed hotels, totaling 88 hotels across 27 brands and 11,173 rooms in 23 states and Washington, DC.
With seamless integration and flexible pricing tools, OpenGDS helps travel agencies and OTAs boost revenue and streamline hotel partnerships. Cendyn Cendyn is a global hospitality tech company helping hotels drive revenue and enhance guest experiences through data-driven CRM and digital marketing solutions.
Owner-operator MCR has appointed Sameer Mehra as chief revenue officer. The 25-year hospitality veteran leads the company’s revenue and sales team. Sam brings a wealth of experience in revenue and distribution management, e-commerce, strategic partnerships and sales leadership,” said Tyler Morse, chairman/CEO, MCR. “He
Classic Hotels & Resorts has rebranded to Marc & Rose Hospitality. The firm was 1% for the Planet’s first hospitalitymanagement partner and has donated a percentage of its gross revenue from all its properties to nonprofits participating in the initiative since 2019.
Hospitalitymanagement, acquisition and development company PCH Hotels & Resorts has expanded its services to include third-party hotel management services for additional ownership groups. PCH also operates 24-plus F&B outlets, as well as six European spas.
His experience also includes a 20-year tenure with Blackstone Real Estate, where he served as head, global portfolio management, and led the asset management of Blackstone Real Estate’s U.S. as well as on the Interstate Hotels and Resorts Owner Advisory Board and the Doubletree Hotels Owner Advisory Council. among others.
The average hotel manages hundreds of revenue and cost items. USALI governance and recent updates USALI is maintained and revised by the Global Finance Committee, jointly sponsored by Hospitality Financial and Technology Professionals (HFTP) and the American Hotel & Lodging Association (AHLA).
We have 47 hotels, mostly under management, with plans to bring that number to around 70 in the next few years. We try to be the best among the premium medium-sized hospitalitymanagement companies in Southeast Asia, not the biggest. Can you tell us a bit about your four key brands?
Sydney, Australia – Prominent New Zealand hospitalitymanagement company, Capstone Hotel Management (Capstone), is today celebrating 10 years of growth with SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels.
This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgradeâs proven upsell technology into the core guest journey. âTogether, weâre bringing ancillary revenue into the digital core of hotel operations â where it belongs.
The Chicago-based venture comprises a collection of branded hotels, full-service resorts, golf experiences and boutique properties. Somnium, which means ‘to dream’ in Latin, aims to reimagine the traditional hospitalitymanagement model,” said Ellingsen. “We He serves as president/founder.
IHG Hotels & Resorts (IHG) has opened the first Garner hotel less than three months after the midscale conversion brand’s launch. The property will operate under the ownership and oversight of S1 HospitalityManagement, a locally based full-service hotel and franchise management company.
Island HospitalityManagement has promoted Kate Bleakley to VP/operations, WaterWalk division. The post Island Hospitality promotes Kate Bleakley appeared first on hotelbusiness.com. She is the ideal candidate to use her wide bandwidth of skills to lead our growing WaterWalk division.”.
The Rise of AI in Hospitality The hospitality industry is built on one central promise: delivering exceptional guest experiences. Whether its a seamless check-in process, personalized dining recommendations, or proactive problem-solving, customer satisfaction is at the heart of every hotel, resort, and travel business.
Among the flagship properties benefiting from the partnership is Floridaâs TradeWinds Resort, a beachfront destination spanning 40 acres and 1,600 feet of shoreline. Chris Matthews, Global Retail Technology Director at Pret A Manger said, "At Pret, we are committed to providing a frictionless and enjoyable experience for our customers.
How hotel management companies make money Hotel management companies typically make money by charging a percentage of the hotel’s revenue as a management fee. “3% 3% of topline revenue is a good rule of thumb to keep in mind,” Susan advised. You need to be a good intermediary.”
This article draws inspiration from “Smart Strategies to Elevate Your Hotel Marketing” authored by Aaron Tan , Group Director of Sales & Marketing for Royale Chulan Hotels and Resorts, Malaysia, featured in our eBook – Beginner’s Guide to RevenueManagement.
About GuestRevu GuestRevu helps hospitality professionals to listen to, learn from and earn from their guests by enabling them to leverage the power of their guest data to build lasting loyalty and drive revenue. — This post originally appeared on the GuestRevu blog here and is reproduced with their permission.
Pacifica Hotels , owner and operator of more than 30 brand and boutique hotels on the Pacific Coast, has named Rob Miller corporate director of finance and Alan Qaulkenbush regional director of revenuemanagement. Miller has more than 20 years of hospitality experience with brands including Hilton, Marriott International, IHG and more.
Plymouth, MI-based Boutique Hotel Professionals (BHP) is a hospitalitymanagement company specializing in boutique, independent and soft-branded hotels. For example, we have Saint John’s Resort in metro Detroit with multiple restaurant outlets; an on-site chapel; more than 100,000 sq. There’s so much in the pipeline.
Arigo, who brings 35 years of industry experience to LuxUrban, will be primarily responsible for the day-to-day operations of the company’s hotel portfolio, with a focus on enhancing property-level operations, optimizing supply chain relationships, elevating the customer experience and pursuing ancillary revenue opportunities across the portfolio.
VANCOUVER — Baillie Lodges’ Clayoquot Wilderness Lodge has appointed Matthew Rolston to assistant lodge manager. The Ontario native is excited to continue his career in the hospitality-management industry, assisting the lodge in maintaining its stellar customer service, continuing its growth and success and spearheading new initiatives.
Noble House Hotels & Resorts has selected Infor HospitalityManagement Solution (HMS) for its property management system (PMS) of record. Infor Hospitality delivers the tools our customers need to have visibility into key processes and make more confident business decisions in real-time.
.” WHG currently manages a portfolio of leading brands and independent hotels and provides the following management services: hotel operations, food & beverage management, revenuemanagement, spa operations, capital budget management, accounting services, human resources and IT services.
San Diego-based hospitalitymanagement company Eat.Drink.Sleep (EDS) has appointed Stacy Warner as EVP and Josh Ragheb as co-director of operations. Warner has been with the EDS executive team for 11 years where she most recently held the title of VP, revenue strategy. He joined the EDS team in 2005.
Aperture Hotels , a hospitalitymanagement provider specializing in premium lifestyle, compact full-service, select-service and extended-stay hotels, has grown its leadership team, and added 12 hotels to its portfolio over the past 12 months. She has held similar positions with Crestline Hotels & Resorts and H&W Management. “We
Average daily rate is the main driver of revenue per available room (RevPAR) growth. STR RevPAR Forecast ] Slow and steady revenue growth is keeping the industry optimistic, but it’s the profitability which is worrying some hotel investors and management companies. STR forecasts RevPAR growth to be about 1.1% in 2020. [
For hospitalitymanagement, these various kinds of communication styles provide several difficulties: There is less direct interaction with visitors. Poor communication might result in negative ratings and lost revenue. If the guest uses live chat to ask about a booking or tariff, a delayed response could result in lost revenue.
Emergence of alternative lodging options: Firstly, it is clear that OTAs have become an integral part of the travel and hospitality industry, providing a convenient and efficient platform for travellers to book accommodations and experiences. To learn about hotel pricing strategies to boost revenue in 2023, read this.
Evaluating SiteMinder reviews enables accommodation providers to determine its suitability for their specific needs and operational requirements, allowing them to invest in solutions that align with their business goals and increase overall efficiency, guest satisfaction, and revenue results.
In the ideal scenario, property expenses would be perfectly aligned with total revenue, leaving a tidy profit for hotel owners. But finding the right balance between revenue and costs while upholding standards of quality and guest experience is not always that easy. Look for patterns, outliers, and areas for improvement.
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