Hotel Management

DECEMBER 19, 2024

One year on from the launch of Trilogy Hotels, the independent management company is rounding out 2024 with 13 hotels under management totalling over 2,500 rooms and overseeing $165 million in revenue. I was working on the investor side and getting quite frustrated with the relationship between an investor and an operator.

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Closing Hotels Operations Branding 130

Catala Consulting

JUNE 20, 2025

Outsourced revenue management has become a strategic solution for independent and lifestyle hotels that want to grow profitably without building large in-house commercial teams. What Is Outsourced Revenue Management? Their role mirrors that of an in-house revenue manager , but without the cost or commitment of a full-time hire.

Revenue Management 59

Revenue Management Revenue Management Forecasting 59

Hotel Management

JUNE 24, 2025

QT Newcastle welcomes new General Manager Luke Roberts-Lalli has joined QT Newcastle as General Manager, taking the reins from Michael Stamboulidis who recently joined QT Auckland. Roberts-Lalli brings over a decade of experience in luxury hospitality, including at QT Gold Coast where he served as Executive Assistant Manager.

General Manager 147

General Manager Sales Tourism Management 147

MediaBoom

JULY 7, 2025

In an industry where guests rely on reviews, social proof, and online buzz to choose where they stay, managing how your hotel is perceived can mean the difference between empty rooms and steady bookings. By managing reviews, responding quickly to feedback, and showing that you care, you build trust and loyalty.

Management 61

Management Hotels Digital Marketing Branding 61

Hotel Business

JULY 9, 2025

HHM Hotels has restructured its operations leadership team with a wave of promotions and appointments across operations and commercial divisions. Promoted to EVP, operations were Cathy O’Brien , Hiram Negron and Doug Wilkins. Ray Perez continues to serve in his current capacity as EVP, operations.

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Operations Hiring Hotels Sales 59

Hotel Management

JUNE 2, 2025

LHG appoints Chief Operating Officer Kevin Robinson has taken up the position of Chief Operating Officer at Langham Hospitality Group (LHG), effective 14 April 2025. He later founded and led Aparium Hotel Group, developing and managing a portfolio of highly acclaimed independent properties.

General Manager 147

General Manager Hospitality Operations Management 147

Hotel Management

JUNE 17, 2025

Outsourcing valet services frees hotels from operational stress, enhances guest experience, reduces claims, and unlocks commercial opportunities, supporting premium pricing and increased occupancy through seamless, professional, and a trusted service delivery by experts. Q: Tell us about the services you offer hotels.

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eHotelier

JULY 9, 2025

After an early focus on legal studies, she complemented her education with advanced studies in Food & Beverage and Hospitality Management at LUISS University and Cornell University—two institutions at the forefront of business and hospitality education. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex

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Operations Real Estate Upsell General Manager 52

eHotelier

JUNE 24, 2025

This is according to new research released today by the Global Business Travel Association (GBTA), the world’s largest business travel association, in partnership with Radisson Hotel Group, one of the largest and most dynamic hotel groups, operating in EMEA and APAC with over 1,565 hotels in operation and under development in +100 countries.

Management 52

Management Travel Global Distribution System Business 52

Hotel Business

JULY 16, 2025

Remington Hospitality has appointed Lisa Carlson as SVP, operations, a role she held during a previous stint with the company. Her extensive background in operations and third-party management brings both perspective and strength to our leadership team.

Operations 59

Operations Hospitality Branding Management 59

eHotelier

JULY 13, 2025

As La Peer Hotel enters a new wave of modern, refined luxury with updated guestrooms, reimagined public spaces and curated lifestyle offerings, this strategic hire reinforces the hotel’s focus on innovation and market growth, further positioning it as one of the most sought-after destinations in West Hollywood.

Sales 52

Sales Market Marketing General Manager 52

Hotelogix

NOVEMBER 19, 2024

The 2024 Lodging Technology Survey by Hospitality Technology indicates that approximately 56% of hoteliers globally are actively seeking ways to cut the costs associated with managing technology. Do you plan to embrace or upgrade to modern technology to improve operational efficiency, but what about keeping IT costs under control?

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Management Scale Operations Hotels 97

Hotel Business

MARCH 20, 2025

Therefore, many independent hotel operators are reworking their approach to technology to give housekeeping teams a hand. Independent hotels benefit from a tech stack supported by an all-in-one property-management system (PMS) designed to present all of a propertys key information in one place and supported by key integrations.

Operations 94

Operations Services Revenue Hiring 94

eHotelier

JULY 13, 2025

Digital Key is a win-win because it’ s as much about operational efficiency as it is about improving guest satisfaction.” The Salto Space integration is already live at YUST, a Belgian hospitality brand that combines short and long stays in a unique hybrid model. Improved security : n o more lost keys. Copyright © eHotelier 2025 Menu

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Upsell Revenue Management Revenue Operations 52

Cloudbeds

MARCH 12, 2025

Now, add a difficult-to-use property management system (PMS) to the mix, causing confusion, slowing down processes, and pulling experienced staff away from serving guests to help newer employees navigate complex menus and screens. This not only slows down operations but increases the risk of errors, leading to guest dissatisfaction.

Operations 52

Operations Hiring Hotels Management 52

Hotel Management

APRIL 21, 2025

Hotel X names new General Manager Daniel Gerritse has been appointed as the new General Manager of Hotel X, Fortitude Valley. Gerritse brings over 15 years of luxury hospitality experience to the role, including in sales, marketing, and operational leadership across major Australian hotel brands.

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General Manager Hotels Branding Management 232

Hospitality Tech

JUNE 10, 2025

Hiring Assistant uses AI to automate and accelerate every step of the process and recommend best-fit candidates faster. Hiring Assistant helps business owners and managers: Generate job descriptions and post jobs across multiple job boards with a single click.

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Hiring Small Business Revenue Operations 52

Hotel Business

FEBRUARY 27, 2025

Owner, operator and developer Turnberry has appointed Mary Rogers as EVP, hospitality operations. With a focus on value creation, enhancing guest engagement and elevating service standards, Rogers will lead all aspects of Turnberry’s hospitality operations and will oversee hospitality leadership teams across all properties.

Operations 59

Operations Hospitality Resorts Services 59

Hotel Business

FEBRUARY 25, 2025

Germantown, TN-based McNeill Hotel Company (MHC) has promoted Jesse Kremer from regional director, operations to the new position of VP, hotel operations. This is a well-deserved promotion, said Travis Murray, EVP, operations, MHC. This is a well-deserved promotion, said Travis Murray, EVP, operations, MHC.

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Operations Hotels Closing Hospitality 102

Belza

JUNE 17, 2025

Bezla’s proprietary, Provisionally Patented Hotel Revenue Management Application provides our hotel owners with a competitive edge. Bezla’s hotel revenue management experts undergo not only brand-specific training but also complete Bezla’s extensive training program.

Net Operating Income 52

Net Operating Income Management Revenue Management Revenue 52

Horizon Hospitality

JULY 16, 2025

Remote-Ready Roles: Marketing, revenue management, HR, and reservations teams are increasingly operating in hybrid or fully remote models. Flexible Scheduling: Properties are offering staggered shifts, compressed workweeks, or shift-swapping apps to help hourly workers manage personal obligations.

Hospitality 52

Hospitality Digital Marketing Intent Operations 52

Hotel Business

JULY 17, 2025

White Lodging has bolstered its investments and development executive team with the hiring of Noah Hoppe as EVP/CFO and Jared Garner as EVP/chief legal officer. With a high-quality portfolio, a strong balance sheet and a best-in-class management platform, White Lodging is in a tremendous position for continued growth.”

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Hiring Management Operations Hospitality 59

Belza

JUNE 17, 2025

Bezla’s proprietary, Provisionally Patented Hotel Revenue Management Application provides our hotel owners with a competitive edge. Bezla’s hotel revenue management experts undergo not only brand-specific training but also complete Bezla’s extensive training program.

Revenue Management 52

Revenue Management Revenue Management Net Operating Income 52

eHotelier

JULY 9, 2025

For Hotels For Professionals For Education Solutions Courses Certifications Immersive Learning Baseline Integrations Ritrovo Integration Maestro Integration Pricing Hotels and Education Individuals Resources News and Insights Tech.Ex Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex

Market 52

Market Marketing Occupancy Revenue Management 52

SiteMinder

JANUARY 14, 2025

Travelport GDS is a global distribution system vendor that connects travel service providers (hotels, airlines, car hire companies) with travel agents who book these services on behalf of their clients. As a leading GDS vendor, Travelport operates a large online network by which hotels can be found and booked by global travel agencies.

Global Distribution System 52

Global Distribution System Retail Market Share Services 52

eHotelier

JULY 8, 2025

Cons: Cost Management : Maintaining a stocked minibar can be expensive for hotels, especially if items go unsold. Potential for Waste : If not managed properly, a stocked minibar may lead to waste if items are not consumed. Management Complexity : Hotels must track inventory and consumption.

Shopping 52

Shopping Upsell Hotels Revenue 52

Hotel Business

NOVEMBER 4, 2024

Griffin Hotel Management LLC , a hospitality company spanning multiple generations, has merged into Meyer Jabara Hotels (MJH). Griffin is transitioning 14 assets to the MJH umbrella, and when combined with other deals currently in the 2024 pipeline, the hotel ownership and management company will reach 50 hotels by Q1 2025.

Management 111

Management Hotels Services Pipeline 111

Amadeus Hospitality

JUNE 23, 2025

For Destination Management Organizations (DMOs), we profile new demographics of potential tourists who have shown preferences for similar places, to help drive fresh demand for their region. Data helps our customers anticipate and exceed customer expectations with personalized offers, delivered at the right time, to the right people.

Services 52

Services Average Daily Rate Retail Travel 52

eHotelier

JULY 10, 2025

Under Milky’s leadership, Radisson is scaling its Development and Feasibility teams, adding specialist analysts and project managers to enhance deal sourcing, underwriting, and technical support. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex

Scale 52

Scale Hotels Operations Resorts 52

Hotel Business

JUNE 10, 2025

Hotel management company Remington Hospitality has promoted Stephen Wittman to VP, food & beverage. In his new role, Wittman will oversee the strategic direction of the company’s F&B operations, with a focus on elevating offerings, enhancing guest experiences and driving revenue growth across the portfolio.

Hospitality 59

Hospitality Operations Dining Branding 59

Hospitality Tech

JUNE 30, 2025

By embedding this capability directly into the Visual Matrix PMS, hotel teams can now operate smarter, faster, and with the confidence that every interaction meets today’s demand for immediacy and personalization. Operators cant afford to spend weeks getting teams up to speed on new rollouts," said James Walker, CEO of Lunchbox.

Scale 52

Scale OTA Services Operations 52

Hotel Business

JULY 21, 2025

He has more than 35 years of industry experience, including leadership roles in operations, sales and marketing and development at Starwood, Hyatt, IHG and Marriott. His strategic mindset and deep industry relationships will help guide our growth by pairing Quorum with ownership groups seeking relationship-first, impactful hotel management.”

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Hospitality Real Estate Closing Services 52

Hotel Business

MARCH 12, 2025

Aimbridge Hospitality has appointed a refreshed, expanded Board of Managers for the company. The four new managers Glenn Alba , Rich Gomel , Carrie McIntyre and Emanuel (Manny) Pearlman join current board members Steve Joyce and Craig S. . He previously founded and served as CEO of Opterra Capital. hotel investments.

Real Estate 59

Real Estate Management Operations Resorts 59

Hotel Business

JUNE 9, 2025

Lodgco Hospitality has promoted Susie Nowakowski to VP, operations. She has been with the company for six years, most recently serving as corporate director of operations. Her ability to lead with both vision and heart sets the tone for our entire operations team.

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Operations Hospitality Closing Management 59

Hotel Designs

MARCH 19, 2025

She also started her career in hospitality, graduating in hospitality management before pivoting into the real estate sector. Founded by Eric Jafari, AENDRE Group is an interdisciplinary development studio specialising in real estate development, brand creation and operations of lifestyle extended stay properties. Who is AENDRE?

Hiring 59

Hiring Real Estate Consumer Branding 59

eHotelier

JUNE 25, 2025

In her most recent role at Phoenix American Hospitality, she oversaw sales and revenue strategy for six hotels throughout Arkansas and Louisiana, generating more than $31 million in annual revenue and leading a cross-functional team spanning sales, marketing and operations.

Sales 52

Sales Market Marketing Upsell 52

Hotel Business

JULY 7, 2025

Davidson Hospitality Group has appointed Jason Reader as COO, where he is responsible for driving operational performance and profitability for the management company’s portfolio. Most recently, he held the role of COO at Remington Hospitality, where he was promoted from SVP, operations to EVP, and eventually COO.

Scale 59

Scale Operations Hospitality Resorts 59