Hotel Management

NOVEMBER 27, 2024

Marketing Campaign Innovative Collaboration Environmental Program PEOPLE AWARDS – AUSTRALIA AND NEW ZEALAND/SOUTH PACIFIC (Certificate Awarded) Australian winner awarded in Sydney. See NZ-Pacific winners awarded in Auckland here. See NZ-Pacific winners awarded in Auckland here.

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General Manager Events Hotels Accommodation 130

Hotel Management

SEPTEMBER 3, 2024

The Langham, Gold Coast hires three key leaders The Langham, Gold Coast has welcomed three experienced personnel to its team, including a new General Manager, Arpad Romandy, and leaders across F&B and HR.

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General Manager Resorts Dining Operations 264

Demand Calendar

MARCH 16, 2023

From the general manager's perspective, sales efforts are hard to measure, and there seem to be endless discussions between sales and revenue about pricing. Many general managers must put much time and effort into directing sales and solving conflicts between marketing, sales, and revenue.

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General Manager Sales Management Revenue 98

Demand Calendar

MARCH 11, 2025

By shifting the focus from purely "renting out meeting rooms" to attracting the maximum number of delegates and maximizing the spend per delegate , hotels gain a deeper understanding of their true revenue-generating potential. Revenue Management : Aligns pricing, forecasting, and availability to optimize delegate volume and spending.

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Revenue Revenue Management Upsell Forecasting 69

Hotel Management

JULY 9, 2024

Leading a team of more than 200 staff is General Manager, David Alexander. It’s such a privilege and honour to be the General Manager for Novotel and Ibis Styles Melbourne Airport, the first new-build internationally branded hotels to open at Melbourne Airport in over two decades,” Alexander said.

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General Manager Management Resorts Branding 263

Demand Calendar

NOVEMBER 13, 2024

Strong Business Focus and Profit Generation Understanding : It is crucial for GMs to have a deep comprehension of the hotel's business mechanics. They need to understand what drives profitability, from revenue management and cost control to market positioning and strategic planning.

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General Manager Management Revenue Management Hotels 97

Hotel Management

OCTOBER 12, 2023

Several promotions at Pro-invest Group Pro-invest Group has made a number of management appointments across its hotels in Sydney and Melbourne. Experienced hotelier Bruce Ryde has been promoted to Cluster General Manager – Pro-invest Hotels, in addition to his position as General Manager of Kimpton Margot Sydney.

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General Manager Resorts Operations Sales 277

Hotel Management

DECEMBER 3, 2024

New Zealand hotelier Chris Dickinson has introduced a new luxury accommodation brand to the market with four Auckland properties slated to launch within the first half of 2025. We go above and beyond to deliver exceptional experiences and service for guests, and provide premium property management for owners to optimise financial returns.”

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Branding Services General Manager Hotels 147

Hotel Management

JULY 5, 2023

Ascott appoints GM Sales and Distribution Ascott Australia welcomes Jennifer Warn to the Senior Leadership Team following her promotion to General Manager Sales and Distribution. Her expanded role sees her take management of all of Ascott Australia’s sales and revenue team members.

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General Manager Sales Accommodation Management 264

Hotel Management

AUGUST 7, 2023

Ovolo Hotels restructures marketing operations Ovolo Hotels has announced a new marketing and communications structure that will see a number of leadership changes across the region. As previously reported by HM , Alexander Barnett has been appointed Marketing Communications Director for Australia.

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General Manager Digital Marketing Management Marketing 237

Hotel Management

JUNE 1, 2023

Alan Christie has been named Area General Manager, Sri Lanka, taking responsibility for driving strategic performance of the three Radisson properties in the country. Christie brings over two decades of senior asset management experience most recently as Executive Vice President Advisory and Asset Management at JLL Singapore.

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General Manager Management Resorts Business 264

Hotel Management

MAY 8, 2024

Peak industry body Accommodation Australia (AA) has raised concerns over cuts to Victoria’s tourism marketing budget, saying the move will impact visitation to the state and ‘sends the wrong message’ to hotel investors. AA said that Visit Victoria typically receives AU$32.5 Budget reductions on this scale, with just $15.5m

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Tourism Average Daily Rate Accommodation General Manager 264

Lodging

SEPTEMBER 10, 2024

Cheney joined the company in 2007 and served as a general manager at multiple assets from Alaska to Colorado before joining the corporate team in 2011 as director of revenue management.

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Services Revenue Management General Manager Revenue 162

Hotel Management

APRIL 3, 2024

Chris Kemlo joins The Calile as GM TFE Hotels has appointed experienced hotelier, Chris Kemlo, as General Manager of The Calile Hotel in Brisbane. We are excited to begin this chapter with a diverse team, bringing their valuable experience, skills and personality to the brand,” a representative for the team said.

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General Manager Hotels Sales Branding 264

Hotel Management

NOVEMBER 21, 2024

Ten years on from the launch of Capstone Hotel Management, Founder and Managing Director, CLARE DAVIES, spoke to RUTH HOGAN about market competition, strategic partnerships and the future of hotels. I’ve been a General Manager and later became a major shareholder in a resort in Nelson.

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Operations Hotels Management Branding 130

Hotel Management

JANUARY 3, 2024

Hilton Sydney welcomes new GM Hilton Sydney has appointed Malcolm Zancanaro as the new General Manager of the hotel. As Regional Director of Sales, South and South East Asia, based out of Bangkok, Ammari will be responsible for managing all sales functions for the region.

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General Manager Sales Resorts Management 272

Hotel Management

AUGUST 1, 2024

Karl Marshall joins InterContinental Melbourne The Rialto InterContinental Melbourne The Rialto has welcomed experienced hotelier Karl Marshall as its new General Manager. Prior to joining InterContinental Melbourne The Rialto, Marshall served as General Manager at The Langham, Melbourne. “I

General Manager 147

General Manager Resorts Hotels Management 147

Demand Calendar

FEBRUARY 19, 2025

This blog is only for hoteliers who want to grow revenue and increase profits. Here are three reasons why adopting BI will actively help hoteliers grow revenue and profitability: Identifying the Most Profitable Guests: Leveraging data to pinpoint which guest segments drive higher revenue and deliver more substantial profit margins.

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Revenue Marketing Market Operations 59

Hotel Management

JANUARY 29, 2024

City Edge Apartments – Box Hill “We believe that our commercial and franchising platform including revenue management services, global distribution offerings, sales and rewards program Choice Privileges will all greatly benefit the City Edge portfolio,” said Fraser.

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Accommodation General Manager Revenue Management Business 297

Demand Calendar

NOVEMBER 28, 2023

The benefits are manifold when marketing, sales, and revenue management align their strategies and objectives. It also enables a more comprehensive understanding of customer needs and preferences, which is crucial in today's customer-centric market.

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Revenue Sales Marketing Market 95

Demand Calendar

JUNE 20, 2023

Hotel revenue managers call these fluctuations seasonal and day-of-the-week demand variations. So if a hotel depends on travel reasons to the destination, which is the role of marketing and revenue management? There is no reason to go to the beach and no demand for overnight accommodation.

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Revenue Management Revenue Management Marketing 97

STAAH

NOVEMBER 6, 2024

From leading revenue management at high-end hotels to transitioning into the innovative world of travel technology, Prayoga continues to push the boundaries of his career with STAAH. He appreciates the chance to continue working in the realm of revenue management and sales, but in a dynamic and progressive environment.

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Revenue Management Revenue General Manager Sales 110

Demand Calendar

MARCH 27, 2025

The result is untapped revenue and a missed opportunity to enhance the guest experience. By adopting a proactive upselling culture, hotels can bridge this gap, engage guests more effectively, and unlock a powerful incremental revenue stream.

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Upsell Revenue Hotels General Manager 59

Hotel Management

JULY 21, 2024

We have a strong team of local market experts who are energised by our culture of firsts and have built a reputation for delivering for owners and guests in the world’s favourite destinations.” Earlier in his career, Rabbidge held various senior management roles with Mantra Group.

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General Manager Resorts Hotels Management 147

Demand Calendar

AUGUST 22, 2024

To stay ahead, hotels must evolve from basic room revenue management to a more comprehensive, profit-oriented approach that encompasses all revenue streams and considers the profitability of each customer segment. This blog will outline three critical steps to achieve profit-oriented revenue management.

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Revenue Management Revenue Management Market Share 98

Demand Calendar

MAY 13, 2024

Revenue performance management encompasses various activities to optimize revenue through strategic pricing, inventory management, marketing, and sales practices. This comprehensive approach ensures that hotels maximize their revenue potential despite market uncertainties.

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Revenue Management Forecasting Revenue Management 105

Demand Calendar

JULY 22, 2024

Do you rally your marketing and sales teams to launch innovative campaigns aiming to change the forecasted future? Or do you streamline your operations, optimizing every cost to ensure profitability despite the lower revenue? Imagine your hotel facing a forecast predicting a significant dip in bookings for the coming quarter.

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Revenue Operations Forecasting Sales 98

Hotel Management

OCTOBER 16, 2024

The New Zealand and Pacific property categories awarded in Auckland on November 1 include the following: Property Awards New Zealand Apartment Hotel New Zealand Regional Property New Zealand Meetings and Conferencing Property New Zealand Boutique Hotel New Zealand Midscale Hotel New Zealand Upscale Hotel New Zealand Luxury Hotel New Zealand Lodge New (..)

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General Manager Events Resorts Revenue Management 147

Hotel Management

MARCH 12, 2024

TFE Hotels announces raft of GM appointments TFE Hotels has made several key General Manager appointments across its Australian and New Zealand network. After almost seven years with TFE, Emma Sutherland has taken on her first Hotel Manager role as the General Manager of Vibe Hotel Sydney Darling Harbour.

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General Manager Management Hotels Tourism 147

Hotel Management

DECEMBER 19, 2024

One year on from the launch of Trilogy Hotels, the independent management company is rounding out 2024 with 13 hotels under management totalling over 2,500 rooms and overseeing $165 million in revenue. This is just a natural next step; we’re now meeting those sophisticated hotel markets that have gone before us.

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Closing Hotels Operations Branding 130

Hotel Management

JUNE 12, 2024

She returned to Australia in late 2022 after a 7-year tenure in Macau, as the General Manager Sales and Marketing for Sheraton Grand Macao and The St. Hilton said the role is “pivotal to achieving commercial targets and expanding market share across Australasia as Hilton continues to grow its portfolio in this crucial region”.

General Manager 130

General Manager Hotels Management Sales 130

Demand Calendar

DECEMBER 3, 2024

To analyze revenue and costs effectively through the guest journey, you need Business Intelligence (BI) tools that empower hotel commercial teams and management by providing real-time data analytics, actionable insights, and predictive modeling.

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Revenue Upsell Business Marketing 96

Demand Calendar

AUGUST 6, 2024

This blog post explores three key areas where hoteliers can make strategic improvements over time: increasing revenue, enhancing the flow-through from revenue to profit, and boosting productivity. Concentrating on these areas ensures your hotel remains competitive and thrives in a market where guest behavior constantly changes.

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Revenue Business Marketing Market 98

SiteMinder

APRIL 25, 2024

With every passing year, revenue management is playing a more central role at hotels as they navigate a landscape now locked in a permanent state of change. The exact genesis of yield management (now revenue management) in the hospitality sector is hotly debated,” says Stuart-Hill. “The

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Revenue Management Revenue Management Hotels 111

Little Hotelier

FEBRUARY 11, 2024

Inspired by Japanese architecture and Indonesian culture, the gorgeous villa is expertly run by General Manager Wan Fikrie. Little Hotelier spoke with Wan about the property’s goals and the need to utilise market-leading software. Over the past three years, we have seen a consistent increase in both room nights and revenue.

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Revenue Target Marketing General Manager Dining 98

Hotel Management

AUGUST 22, 2024

Ciaran Gribbin performing at the 2022 HM Awards New Zealand / Pacific property categories being awarded in Auckland on November 1 include: -New Zealand Apartment Hotel -New Zealand Regional Property -New Zealand Meetings and Conferencing Property -New Zealand Boutique Hotel -New Zealand Midscale Hotel -New Zealand Upscale Hotel -New Zealand Luxury (..)

General Manager 147

General Manager Events Resorts Revenue Management 147

Hotel Management

JULY 16, 2024

New Zealand / Pacific property categories being awarded in Auckland on November 1 include: -New Zealand Apartment Hotel -New Zealand Regional Property -New Zealand Meetings and Conferencing Property -New Zealand Boutique Hotel -New Zealand Midscale Hotel -New Zealand Upscale Hotel -New Zealand Luxury Hotel -New Zealand Lodge -New Zealand Hotel Bar (..)

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General Manager Events Resorts Revenue Management 147