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The Tasman names new GeneralManager The Tasman, a Luxury Collection Hotel, Hobart has appointed Carolyn Smith as GeneralManager. Since 2021, Smith has served as the opening GeneralManager of the Courtyard by Marriott Melbourne Flagstaff Gardens.
The New Zealand Country Office will support TFE Hotels’ multi-property management deal with New Zealand’s leading accommodation provider, Heritage Hotels, announced at AHICE Aotearoa in October. TFE Hotels says the newly appointed leaders will be invaluable in contributing to the success of the New Zealand hotel portfolio.
Leading solution providers: Duetto RevenueManagement , RevenueManagement Systems HotStats RMS Cloud Prismm Event Planning Haynes MarComs Marketing Agency Submit an Article Advertisements Alicia Carr appointed as Vice President of Finance at Charlestowne Hotels About us
Bagley joins from Choice Hotels Asia-Pac, where he recently served as Franchise Development Manager, successfully expanding the brands portfolio and contributing to significant revenue growth. We are thrilled to welcome Dean to the team, said BWH Hotels Australasia Managing Director, Rod Munro.
In their respective new roles, Chambers will work with the team to build and drive cross-functional strategies to better serve hotel generalmanagers, their teams and hotel owners, and Rosa will spearhead the operational performance of a portfolio of full-service and select-brand hotels while fostering relationships with owners.
She returned to Australia in late 2022 after a 7-year tenure in Macau, as the GeneralManager Sales and Marketing for Sheraton Grand Macao and The St. Hilton said the role is “pivotal to achieving commercial targets and expanding market share across Australasia as Hilton continues to grow its portfolio in this crucial region”.
The Ritz-Carlton, Melbourne names new GM The Ritz-Carlton, Melbourne has welcomed seasoned hotelier Rachael Harman as the hotel’s new GeneralManager. Harman brings over 20 years of industry experience to the role, having worked in senior management roles across luxury hotel brands in Malaysia, Singapore, New Zealand and Australia. “We
Marketing Campaign Innovative Collaboration Environmental Program PEOPLE AWARDS – AUSTRALIA AND NEW ZEALAND/SOUTH PACIFIC (Certificate Awarded) Australian winner awarded in Sydney. See NZ-Pacific winners awarded in Auckland here. See NZ-Pacific winners awarded in Auckland here.
The Langham, Gold Coast hires three key leaders The Langham, Gold Coast has welcomed three experienced personnel to its team, including a new GeneralManager, Arpad Romandy, and leaders across F&B and HR.
From the generalmanager's perspective, sales efforts are hard to measure, and there seem to be endless discussions between sales and revenue about pricing. Many generalmanagers must put much time and effort into directing sales and solving conflicts between marketing, sales, and revenue.
By shifting the focus from purely "renting out meeting rooms" to attracting the maximum number of delegates and maximizing the spend per delegate , hotels gain a deeper understanding of their true revenue-generating potential. RevenueManagement : Aligns pricing, forecasting, and availability to optimize delegate volume and spending.
Leading a team of more than 200 staff is GeneralManager, David Alexander. It’s such a privilege and honour to be the GeneralManager for Novotel and Ibis Styles Melbourne Airport, the first new-build internationally branded hotels to open at Melbourne Airport in over two decades,” Alexander said.
Strong Business Focus and Profit Generation Understanding : It is crucial for GMs to have a deep comprehension of the hotel's business mechanics. They need to understand what drives profitability, from revenuemanagement and cost control to market positioning and strategic planning.
Several promotions at Pro-invest Group Pro-invest Group has made a number of management appointments across its hotels in Sydney and Melbourne. Experienced hotelier Bruce Ryde has been promoted to Cluster GeneralManager – Pro-invest Hotels, in addition to his position as GeneralManager of Kimpton Margot Sydney.
New Zealand hotelier Chris Dickinson has introduced a new luxury accommodation brand to the market with four Auckland properties slated to launch within the first half of 2025. We go above and beyond to deliver exceptional experiences and service for guests, and provide premium property management for owners to optimise financial returns.”
Ascott appoints GM Sales and Distribution Ascott Australia welcomes Jennifer Warn to the Senior Leadership Team following her promotion to GeneralManager Sales and Distribution. Her expanded role sees her take management of all of Ascott Australia’s sales and revenue team members.
Ovolo Hotels restructures marketing operations Ovolo Hotels has announced a new marketing and communications structure that will see a number of leadership changes across the region. As previously reported by HM , Alexander Barnett has been appointed Marketing Communications Director for Australia.
Alan Christie has been named Area GeneralManager, Sri Lanka, taking responsibility for driving strategic performance of the three Radisson properties in the country. Christie brings over two decades of senior asset management experience most recently as Executive Vice President Advisory and Asset Management at JLL Singapore.
Peak industry body Accommodation Australia (AA) has raised concerns over cuts to Victoria’s tourism marketing budget, saying the move will impact visitation to the state and ‘sends the wrong message’ to hotel investors. AA said that Visit Victoria typically receives AU$32.5 Budget reductions on this scale, with just $15.5m
Cheney joined the company in 2007 and served as a generalmanager at multiple assets from Alaska to Colorado before joining the corporate team in 2011 as director of revenuemanagement.
Chris Kemlo joins The Calile as GM TFE Hotels has appointed experienced hotelier, Chris Kemlo, as GeneralManager of The Calile Hotel in Brisbane. We are excited to begin this chapter with a diverse team, bringing their valuable experience, skills and personality to the brand,” a representative for the team said.
Ten years on from the launch of Capstone Hotel Management, Founder and Managing Director, CLARE DAVIES, spoke to RUTH HOGAN about market competition, strategic partnerships and the future of hotels. I’ve been a GeneralManager and later became a major shareholder in a resort in Nelson.
Hilton Sydney welcomes new GM Hilton Sydney has appointed Malcolm Zancanaro as the new GeneralManager of the hotel. As Regional Director of Sales, South and South East Asia, based out of Bangkok, Ammari will be responsible for managing all sales functions for the region.
Karl Marshall joins InterContinental Melbourne The Rialto InterContinental Melbourne The Rialto has welcomed experienced hotelier Karl Marshall as its new GeneralManager. Prior to joining InterContinental Melbourne The Rialto, Marshall served as GeneralManager at The Langham, Melbourne. “I
This blog is only for hoteliers who want to grow revenue and increase profits. Here are three reasons why adopting BI will actively help hoteliers grow revenue and profitability: Identifying the Most Profitable Guests: Leveraging data to pinpoint which guest segments drive higher revenue and deliver more substantial profit margins.
City Edge Apartments – Box Hill “We believe that our commercial and franchising platform including revenuemanagement services, global distribution offerings, sales and rewards program Choice Privileges will all greatly benefit the City Edge portfolio,” said Fraser.
The benefits are manifold when marketing, sales, and revenuemanagement align their strategies and objectives. It also enables a more comprehensive understanding of customer needs and preferences, which is crucial in today's customer-centric market.
Hotel revenuemanagers call these fluctuations seasonal and day-of-the-week demand variations. So if a hotel depends on travel reasons to the destination, which is the role of marketing and revenuemanagement? There is no reason to go to the beach and no demand for overnight accommodation.
From leading revenuemanagement at high-end hotels to transitioning into the innovative world of travel technology, Prayoga continues to push the boundaries of his career with STAAH. He appreciates the chance to continue working in the realm of revenuemanagement and sales, but in a dynamic and progressive environment.
The result is untapped revenue and a missed opportunity to enhance the guest experience. By adopting a proactive upselling culture, hotels can bridge this gap, engage guests more effectively, and unlock a powerful incremental revenue stream.
We have a strong team of local market experts who are energised by our culture of firsts and have built a reputation for delivering for owners and guests in the world’s favourite destinations.” Earlier in his career, Rabbidge held various senior management roles with Mantra Group.
To stay ahead, hotels must evolve from basic room revenuemanagement to a more comprehensive, profit-oriented approach that encompasses all revenue streams and considers the profitability of each customer segment. This blog will outline three critical steps to achieve profit-oriented revenuemanagement.
Revenue performance management encompasses various activities to optimize revenue through strategic pricing, inventory management, marketing, and sales practices. This comprehensive approach ensures that hotels maximize their revenue potential despite market uncertainties.
Do you rally your marketing and sales teams to launch innovative campaigns aiming to change the forecasted future? Or do you streamline your operations, optimizing every cost to ensure profitability despite the lower revenue? Imagine your hotel facing a forecast predicting a significant dip in bookings for the coming quarter.
The New Zealand and Pacific property categories awarded in Auckland on November 1 include the following: Property Awards New Zealand Apartment Hotel New Zealand Regional Property New Zealand Meetings and Conferencing Property New Zealand Boutique Hotel New Zealand Midscale Hotel New Zealand Upscale Hotel New Zealand Luxury Hotel New Zealand Lodge New (..)
TFE Hotels announces raft of GM appointments TFE Hotels has made several key GeneralManager appointments across its Australian and New Zealand network. After almost seven years with TFE, Emma Sutherland has taken on her first Hotel Manager role as the GeneralManager of Vibe Hotel Sydney Darling Harbour.
One year on from the launch of Trilogy Hotels, the independent management company is rounding out 2024 with 13 hotels under management totalling over 2,500 rooms and overseeing $165 million in revenue. This is just a natural next step; we’re now meeting those sophisticated hotel markets that have gone before us.
She returned to Australia in late 2022 after a 7-year tenure in Macau, as the GeneralManager Sales and Marketing for Sheraton Grand Macao and The St. Hilton said the role is “pivotal to achieving commercial targets and expanding market share across Australasia as Hilton continues to grow its portfolio in this crucial region”.
To analyze revenue and costs effectively through the guest journey, you need Business Intelligence (BI) tools that empower hotel commercial teams and management by providing real-time data analytics, actionable insights, and predictive modeling.
This blog post explores three key areas where hoteliers can make strategic improvements over time: increasing revenue, enhancing the flow-through from revenue to profit, and boosting productivity. Concentrating on these areas ensures your hotel remains competitive and thrives in a market where guest behavior constantly changes.
With every passing year, revenuemanagement is playing a more central role at hotels as they navigate a landscape now locked in a permanent state of change. The exact genesis of yield management (now revenuemanagement) in the hospitality sector is hotly debated,” says Stuart-Hill. “The
Inspired by Japanese architecture and Indonesian culture, the gorgeous villa is expertly run by GeneralManager Wan Fikrie. Little Hotelier spoke with Wan about the property’s goals and the need to utilise market-leading software. Over the past three years, we have seen a consistent increase in both room nights and revenue.
Ciaran Gribbin performing at the 2022 HM Awards New Zealand / Pacific property categories being awarded in Auckland on November 1 include: -New Zealand Apartment Hotel -New Zealand Regional Property -New Zealand Meetings and Conferencing Property -New Zealand Boutique Hotel -New Zealand Midscale Hotel -New Zealand Upscale Hotel -New Zealand Luxury (..)
New Zealand / Pacific property categories being awarded in Auckland on November 1 include: -New Zealand Apartment Hotel -New Zealand Regional Property -New Zealand Meetings and Conferencing Property -New Zealand Boutique Hotel -New Zealand Midscale Hotel -New Zealand Upscale Hotel -New Zealand Luxury Hotel -New Zealand Lodge -New Zealand Hotel Bar (..)
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