Lodging

JUNE 20, 2023

Today’s hospitality markets have new challenges to overcome—especially resorts. No sooner have they begun to regain market share in a post-pandemic world when an economic recession is causing guests to become more cautious of where and when they spend their money and time. The good news is that they continue to spend. According to American Express Global Business, during the third quarter of 2022, business travel reached 71% of pre-pandemic levels.

Market Share 299

Market Share Resorts Market Marketing 299

Hospitality Net

JUNE 22, 2023

Great Wolf Resorts, North America’s largest family of indoor waterpark resorts, has selected Above Property Services (APS®) to modernize its technology across their 19 properties across the country. Great Wolf Resorts’ strategic decision to partner with APS was part of an ongoing effort to enhance capabilities and the overall guest experience.

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Resorts Services 345

Skift Blog

JUNE 22, 2023

Skift Take: Today's edition of Skift's daily podcast looks closer at Canadian tourism's financial challenges, bucket list events, and India's inbound tourism boom.

Events 317

Events Tourism 317

Hotel Management

JUNE 22, 2023

Securing the right people to run a hotel is no mean feat, particularly in today’s competitive environment. But according to Mondrian Singapore Duxton General Manager Robert C. Hauck, there’s no “special formula”. And “the right people” aren’t always the most experienced. “It’s not rocket science,” he told HM. “In Singapore, like everywhere, it’s difficult to get people because not many people want to work in the industry anymore.

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Hiring General Manager Management Branding 246

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Lodging

JUNE 19, 2023

Based on our February 2023 Hotel Horizons report, CBRE reports that total hotel revenue for the average U.S. hotel returned to pre-COVID levels in 2022. This occurred even though the average occupancy for U.S. hotels is not expected to exceed 2019 levels until 2026. With occupancy levels lagging during the post-COVID recovery and guest counts depressed, hotel owners and operators have had to look for alternative sources of revenue beyond the rental of guestrooms to […] The post Parking Pro

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Occupancy Revenue Operations Hotels 289

Hospitality Net

JUNE 19, 2023

The IntercityHotel brand is on a growth trajectory in Europe: Deutsche Hospitality recently signed an agreement for a new IntercityHotel in Rotterdam-Schiedam together with the joint venture between Dutch project development company De Veste Schiedam B.V. and Necron GmbH. The hotel is expected to open by the end of 2025.

Branding 276

Branding Hospitality Hotels 276

Hotel Management

JUNE 22, 2023

Mandarin Oriental, Hong Kong appoints Australian GM Australian national Greg Liddell has been appointed General Manager, Mandarin Oriental, Hong Kong and Area Vice President, Operations overseeing Mandarin Oriental, Macau and Mandarin Oriental, Tokyo. A seasoned hotelier with over 25 years of experience in the luxury hospitality industry, Lidell began his career with Mandarin Oriental Hotel Group in 2009 as General Manager of the then Mandarin Oriental Dhara Dhevi, Chiang Mai, and successfully l

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General Manager Dining Management Services 246

Lodging

JUNE 23, 2023

Coming up on its five-year anniversary, BWH Hotel Group’s boutique Aiden brand continues to gain momentum with 21 properties open and a robust development pipeline that is projected to at least double the portfolio within the next two years. In fact, there are roughly 50 Aiden hotels in various phases of development globally, according to Brad LeBlanc, SVP and chief development officer, BWH Hotel Group.

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Pipeline Branding Hotels 279

Hospitality Net

JUNE 22, 2023

Officials of MMI Hotel Group (MMI), a leading operator of core, lifestyle and destination resorts and hotels located primarily in the Southeast United States, today announced the company has been selected to operate Fontana Village Resort & Marina in Fontana Dam, N.C. Nestled in the heart of the Smoky Mountains, Fontana Village is a resort property comprised of approximately 356 scenic acres that includes a 91-room lodge, 124 cabins, two restaurants, a general store, two swimming pools including

Operations 264

Operations Resorts Hotels 264

Skift Blog

JUNE 19, 2023

Skift Take: Legacy wouldn't last unless there was community support, and also that tourism has a multiplier effect on jobs and livelihoods. After all, there’s no greater motivation than protecting one's heritage.

Tourism 306

Tourism Hotels 306

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

Hospitality

Hotel Management

JUNE 20, 2023

The Hongkong and Shanghai Hotels, Limited, is introducing its latest luxury hotel offering under The Peninsula brand this September with the soft opening of The Peninsula London. The newly-built hotel, located at the juncture of Hyde Park Corner and Wellington Arch, has been designed to embody “the finest British craftsmanship”, according to the owner and operator.

Retail 242

Retail Shopping Accommodation Services 242

Lodging

JUNE 22, 2023

Hard Rock Hotel New York named David Salcfas general manager. Salcfas joins the property after a career with Marriott International where he made an impact on the company as an Executive Committee member across 16 hotels and five brands. The Biltmore Los Angeles, part of Millennium Hotels & Resorts, appointed Tiffany Zimmer-Penton as general manager of the property.

General Manager 264

General Manager Resorts Sales Operations 264

Hospitality Net

JUNE 23, 2023

IHG Hotels & Resorts, one of the world’s leading hospitality companies, today announces the signing of Holiday Inn Resort Pattaya in partnership with Destination Group, a leading hospitality and restaurant company in Thailand.

Resorts 263

Resorts Hospitality Hotels 263

Skift Blog

JUNE 21, 2023

Skift Take: Frenemy relationships have a storied history in the push and pull of the travel industry. Tripadvisor's relationship with Google seems to have improved, and there are probably several areas where they might collaborate further.

Travel 302

Travel 302

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Branding

Hotel Management

JUNE 20, 2023

Sydney-born Public Hospitality Group is perhaps best known for its thriving network of pubs and bars, which includes the likes of The Norfolk Hotel and Maybe Sammy, but over the last 12 months, the business has been investing heavily in its accommodation offering, giving rise to a growing portfolio of boutique lifestyle hotels. “It started with those more traditional pubs where we’ve elevated the food beverage offering and, in some cases, where there’s been those extra floors above,

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Business Hotel Marketing Market Marketing 242

Lodging

JUNE 21, 2023

Armed with a brand known for leaving the light on for guests, G6 Hospitality LLC is now shining the light on its new leader. And while Julie Arrowsmith’s path to the C-suite may have been unconventional, she is making it all add up. Arrowsmith—who was elevated from CFO to president/CFO in August—took on the CEO responsibilities in January when longtime CEO Rob Palleschi departed and she was named president & interim CEO.

Hospitality 264

Hospitality Branding 264

Hospitality Net

JUNE 20, 2023

Hotelogix, a globally leading cloud-based hospitality technology provider, has successfully integrated its Hotel PMS with KIoT, a full-stack IoT platform. This integration will enable hotels with IoT capabilities to offer keyless and contactless services to their guests, enhancing their overall experience.

Hotels 263

Hotels Services Hospitality 263

Skift Blog

JUNE 20, 2023

Skift Take: Early in the pandemic, a bunch of property managers handling multi-family buildings went out of business. Many vacation rental property managers have recently faced a softer reckoning, but an inflection point nonetheless.

Management 298

Management Business 298

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Travel

Hotel Business

JUNE 20, 2023

Chef Joshua Cain, the Caribe Royale Orlando’s executive pastry chef, is changing the game for hotel pastry chefs. He’s revamped the resort’s pastry and chocolate program, following Caribe Royale’s $140-million reimagination, and just recently, he competed as a contestant on the Food Network’s “Spring Baking Championship.” Soon, he will be launching hands-on chocolate programming he’s designed for the resort’s Chocolate Room.

Hotels 126

Hotels Hospitality Business 126

Lodging

JUNE 20, 2023

In April, Hyatt joined the ranks of hotel companies expanding into the extended-stay space with the launch of its newest select-service brand, Hyatt Studios. LODGING caught up with Jim Chu, chief growth officer at Hyatt, to learn how the brand came to be and the types of guests Hyatt is aiming to attract. Chu said the company conceived Hyatt Studios after identifying a need among hotel developers and World of Hyatt loyalty members for a […] The post Extending Stays: Hyatt Launches First Up

Branding 264

Branding Services Hotels 264

Hospitality Net

JUNE 19, 2023

Infor®, the industry cloud company, today announced that The Heart of Europe resort on Dubai World Islands is raising the bar for guest experience at its upscale Monaco Hotel using Infor Hospitality Management Solution (HMS) and Infor SCS Sales & Event Management software.

Hospitality Management 263

Hospitality Management Events Sales Resorts 263

Skift Blog

JUNE 23, 2023

Skift Take: Today's edition of Skift's daily podcast looks closer at extreme luxury adventure trips, hotels' AI labors solution, and Bhutan's push for longer tourist visits.

Travel 293

Travel Hotels Operations 293

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Market

Hotel News Resource

JUNE 20, 2023

I’m Fredrik Odeen, Innovation Program Director for Corporate Strategy at Amadeus. I recently had a conversation with Julie Shainock, Global Leader for the Travel and Transportation Industry at Microsoft to get to the bottom of the biggest questions on everybody’s mind.

Travel 114

Travel Hotels 114

Lodging

JUNE 22, 2023

NEW YORK—At the 45th Annual NYU International Hospitality Industry Investment Conference, NYU School of Professional Studies Jonathan M. Tisch Center of Hospitality and Ernst & Young LLP (EY US) presented findings from the NYU and EY 2023 Hospitality Executive Financial Survey. The NYU SPS Tisch Center and EY US gleaned responses from chief financial officers at 30 leading travel and hospitality companies for the survey.

Hospitality 253

Hospitality Travel 253

Hospitality Net

JUNE 23, 2023

New data from SiteMinder, the world’s leading open hotel commerce platform, suggests Spain’s hotel sector could be facing a historic summer of bookings. Hotel booking volumes in Spain are currently 17 percent higher than at the beginning of summer 2019, when the country experienced its biggest year of tourism to date.SiteMinder’s data, which compares current booking volumes to those in previous years, places Spain as a European favourite, followed by Portugal, Italy and the UK.

Accommodation 259

Accommodation Tourism Hotels Travel 259

Skift Blog

JUNE 21, 2023

Skift Take: Digital ticketing solutions for tours and attractions are seeing sports events emerge as a winning category for customer engagement as travelers continue to plan around bucket-list events.

Events 288

Events Travel Branding Operations 288

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.

Hospitality

Hotel News Resource

JUNE 19, 2023

Article - Major Concert Tours Seem to Be Boosting Hotel Performance All Around the World - A look at how Beyoncé's Renaissance World Tour has impacted Europe hotel performance

Hotels 111

Hotels 111

Lodging

JUNE 23, 2023

SAN DIEGO—Hilton San Diego Gaslamp Quarter is excited to announce the completion of its $22.5 million renovation project. The remodeled full-service hotel is for both business and leisure travelers and has a new restaurant concept, Wild Hare Bar Garden. Design firm waldrop+nichols studio created the property’s new aesthetic. The 286 guestrooms, lofts, and suites, are designed with new furnishings.

Services 245

Services Travel Business Hotels 245

Hospitality Net

JUNE 23, 2023

This year we’ve all been talking about AI, Chat GPT, a cookie-less future (someday), and traveler insights. Social media has been a bit less buzzy than in times past. A potential ban on TikTok has been making headlines in the U.S., despite being the fastest-growing platform. Facebook still has the biggest user base and is the top social channel for advertisers.

Market 246

Market Marketing Travel Hotels 246

Skift Blog

JUNE 20, 2023

Skift Take: Under Canvas's new ULUM brand is going after a well-heeled, outdoors-centric crowd and sees the opportunity sitting between the glitz of Amangiri and the more minimal brand the company created with Under Canvas.

Branding 284

Branding Hotels 284

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