Sat.Dec 07, 2024 - Fri.Dec 13, 2024

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Sales Prospecting Tactics

Anthony Cole Training

'Tis the season for prospecting, right? Actually, 'tis the season for every sales leader and company to wonder: Are my people reaching out to enough prospects and customers so that we can begin the year strong? The runway is shortening, and this can be a challenging time to reach decision-makers because they, too, may be out of the office or otherwise busy.

Sales 284
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Minor Hotels signs management letting rights for Queens Wharf Residences

Hotel Management

Minor Hotels has signed the management letting rights for the landmark 64-storey Queens Wharf Residences development from early 2025. Queens Wharf Residences occupy the tallest tower within the new world-class Queens Wharf Brisbane precinct, offering a collection of 1-, 2-, and 3-bedroom apartments with balconies and winter gardens. Guests will have exclusive access to luxury amenities including a pool, spa, steam room, theatre, leisure lounge room, gym, as well as direct access to the precincts

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Marriott Buys Startup Postcard Cabins to Help Create Outdoor Lodging Brand

Skift Blog

Skift Take: Marriott's tuck-in deal for Postcard Cabins is a nice payout for the startup's early investors, including Certares and Starwood Capital. The deal gives the hotel giant access to 1,200 cabins near parks that are drivable from urban hubs.

Branding 321
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Shiny Releases Second Annual 2024 State of Tipping Report to Highlight Trends

Lodging

AUSTIN, TexasShiny, a leading provider of associate engagement and retention software, today released its second annual report on tipping for the hospitality industry.Entitled Harnessing Tipping Data to Empower and Motivate Hospitality Workers, the report offers a comprehensive analysis of tipping behaviors and patterns across a diverse sample of hotels utilizing Shiny’s digital tipping software.

Services 264
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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3 Ways Integrating Your POS With Your CRM Will Transform Your Guest Experience

Hotel Speak

Improving the guest experience is a key priority for any hotel establishment. Most hoteliers know that happy customers mean more business, so finding new ways to upgrade your guests stay is always a rewarding process. Most hotels employ two key pieces of software to improve the guest experience. First up is a point of sale system (POS), used to process check-in transactions; second is a CRM system , installed to help your team manage interactions with each guest and store their data for any futu

Services 105
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Darwin’s Smith Hotel set for conversion and rebrand under Trilogy, Marriott deal

Hotel Management

Marriott International and Trilogy Hotels have partnered for the first time under an agreement with Darwin-based developer DCOH to convert the Smith Hotel Darwin to a Courtyard by Marriott. The property at 81 Smith Street will rebrand to Courtyard by Mariott Darwin in the first quarter of 2025 when the first phase of an extensive renovation is complete, marking Marriott Internationals first property in the Northern Territory.

Hotels 264

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Report: Digital tipping adds up to $375 per week for associates

Hotel Business

Shiny , a provider of associate engagement and retention software, has released its second annual report on tipping for the hospitality industry, which finds that offering digital tipping increases associates take-home pay. Entitled Harnessing Tipping Data to Empower and Motivate Hospitality Workers, the report offers a comprehensive analysis of tipping behaviors and patterns across a diverse sample of hotels utilizing the companys digital tipping software.

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91% Of Hoteliers Surveyed Say Budget Will Cause Soaring Costs

Hotel Speak

A new survey revealed that 91 per cent of hoteliers say costs have surged since the Autumn Budget, with six out of 10 reporting a hike of more than 20 per cent. In stark findings from Great Britain’s largest group of independently run hotels, BWH Hotels, that represent over 200 hotels including Best Western branded properties, more than a third (36 per cent) of hoteliers expect their costs to rise by more than 100,000.

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Armidale property to reopen as a wellness retreat under Choice Hotels’ Ascend Collection

Hotel Management

Armidales Alluna Motel is set to be transformed into a relaxing upscale retreat next year, reopening under Choice Hotels independent Ascend Hotel Collection. Run by local family, the Mitchells, the Armidale property will undergo extensive renovations early next year and introduce a new wellness centre by mid-2025. Were excited to bring something new and fresh to Armidale, said Phill Mitchell.

Motels 130
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Flattened Food Cultures: What’s Lost When Tourism Sets the Menu

Skift Blog

Skift Take: Tourism shapes what gets cooked, grown, and served. Over time, it even shapes what locals think their own cuisine is.

Tourism 309
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Peachtree Group surpasses $1B in CPACE financing

Hotel Business

Peachtree Group has reached a significant milestone in CPACE (commercial property assessed clean energy) financing, surpassing the $1 billion mark. In 2024 alone, Peachtree completed 22 CPACE transactions across the U.S., surpassing its previous record for C-PACE originations. “In 2019, we launched CPACE, and today we’ve surpassed our first billiona testament to the exceptional team and the strength of Peachtrees vision, said Jared Schlosser, Peachtrees EVP, hotel lending and head of

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Anaheim-Santa Ana, Memphis Enter the Top Spots in Meeting and Events for the First Time in ’24

Lodging

AUSTIN, TexasThe Cendyn Sales Intelligence platform, previously known as Knowland, released its monthly data findings to help hoteliers gain insight into the top locations selected by todays meeting planners. The company announced Anaheim-Santa Ana, California, has ranked first in the top 25 markets with year-over-year (YoY) growth at 17.5 percent. Atlanta came in second with growth at 13.7 percent.

Events 130
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Crowne Plaza’s first Australian airport hotel lands in Sydney

Hotel Management

Holiday Inn Sydney Airport has been rebranded to a Crowne Plaza, marking the first airport hotel under the brand in Australia, with a $6 million upgrade currently underway. The 252-room Crowne Plaza Sydney Airport will be designed to deliver a premium experience for business and leisure travellers alike. The property revamp by Stack Studio the first phase of which is underway will span guest rooms, dining venues, bars, public spaces, conference and meeting rooms.

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How Tourism Homogenizes Cuisines and What Are Possible Solutions

Skift Blog

Skift Take: There is a lot that can be done, both from an awareness and, even more importantly, from a policy perspective. Most of it requires changes that the travelers of today, seeking more authentic experiences, would welcome.

Tourism 299
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Hunter Conference to honor John McKibbon III

Hotel Business

The Hunter Hotel Investment Conference has revealed that John McKibbon III, founder of M3 and chairman of McKibbon Hospitality and McKibbon Places will be the 2025 recipient of the Hunter Conference Award for Excellence and Inspiration. Each year, the award honors a hotelier who exemplifies exceptional leadership, citizenship and innovation. As a third-generation entrepreneur and the driving force behind several hospitality companies, McKibbon has shaped the industry while championing the import

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TownePlace Suites Knoxville Cedar Bluff Changes Hands

Lodging

ATLANTAHunter Hotel Advisors (“HUNTER”) today announced the successful sale of the TownePlace Suites Knoxville Cedar Bluff. A local investor purchased the property on December 3, 2024. HUNTERs Tim Osborne, senior vice president, represented the institutional seller. Located off the I-75 & I-40 connector, the TownePlace Suites Knoxville Cedar Bluff is strategically placed in a prominent commercial and retail corridor featuring access to destinations including Downtown Knoxville, t

Retail 130
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Video: Fiji Airways launches flights to Dallas-Fort Worth from Nadi

Hotel Management

iji Airways has bolstered its global footprint with the launch of its longest flight and first-ever direct service between Dallas Fort Worth, Texas and Nadi, Fiji. The new service operates three times per week on Tuesdays, Thursdays and Saturdays initially with seamless connections from Australia, New Zealand and the South Pacific via Fiji. The inaugural 13-hour flight from Nadi, Fiji touched down at Dallas Fort Worth International Airport this week (10 Dec) and was greeted with a water cannon s

Services 239
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Korean Air Completes Asiana Acquisition: Everything You Need to Know

Skift Blog

Skift Take: Its been a sky-high saga worthy of a K-Drama script. After more than four years, South Koreas two biggest airline groups have become one. Skift is here to help make sense of it all.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Unified inbox: How to create a messaging hub at your hotel

SiteMinder

What is a unified inbox? A unified inbox allows you to combine all of your communications into a single view. Typically referring to email, a unified inbox brings different accounts together so you can easily see where you have new messages and switch between accounts to send responses. An example might be an instance where you want to view Gmail, Outlook, and iCloud in the same place, without the hassle of logging in and out constantly.

Hotels 52
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Davidson Hospitality Group Announces Corporate Team Member Appointments

Lodging

ATLANTA, GeorgiaLeading hospitality management company Davidson Hospitality Groupannounces the appointment of Brad Barnett as Senior Vice President, Sales, for its lifestyle operating vertical, Pivot, and the elevation of Michael Yousif to the role of Senior Vice President, Acquisitions & Business Development. Its an exciting time to be part of the Davidson family and we are delighted to continue strategically enhancing our corporate team, said Thom Geshay, CEO & President.

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Key appointments: Gurner, Kerzner, TFE Hotels

Hotel Management

Gurner Group hires former Crown Hotels CEO Gurner Group has appointed former Crown Sydney and Crown Hotels Chief Executive Officer, Peter Crinis, as Group Chief Operating Officer of Hospitality the latest of five major hires within the group from a stable of ex-Crown Resorts employees. Crinis spent 24 years at Crown Resorts overseeing hospitality and service across 3,500 hotel rooms and 90 hospitality brands, before serving as Director of Melbourne Place Hotel.

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JetBlue Adds Madrid to Network as It Rethinks Europe

Skift Blog

Skift Take: After cutting dozens of unprofitable routes, including some in Europe, JetBlue is launching its first-ever route to Spain in May.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Unified inbox for email, SMS, WhatsApp, and Airbnb

Little Hotelier

What is a unified inbox? A unified inbox is a tool that consolidates messages from multiple communication channels, such as email, social media and SMS, into a single interface that allows users to manage all their messages in one place. A unified inbox can prove particularly valuable for hotels, which often engage with guests using dozens of different communication platforms.

Upsell 52
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Unlocking Growth Potential: How YCS Helped DLS Hotels Simplify and Expand

eZee Absolute

Opening new properties in stunning locations, welcoming more guests, and creating unforgettable experiences as a hotelier, these must be your ultimate aspirations. Yet, you also know the hard truth: the road to expansion isnt easy. The more you grow, the more challenges you encounter, from managing operations across multiple locations to maintaining consistent guest satisfaction.

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Davidson appoints Brad Barnett, Michael Yousif to corporate team

Hotel Business

Hospitality management company Davidson Hospitality Group has appointed Brad Barnett as SVP, sales, for its lifestyle operating vertical, Pivot , and promoted Michael Yousif to the role of SVP, acquisitions & business development. Its an exciting time to be part of the Davidson family, and we are delighted to continue strategically enhancing our corporate team, said Thom Geshay, CEO/president, Davidson Hospitality Group.

Sales 59
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Saudi Arabia Will Host FIFA World Cup 2034. What it Means for Tourism

Skift Blog

Skift Take: Saudi Arabia's 2034 FIFA World Cup promises to be a big moment for the kingdom, but it's already getting scrutiny.

Tourism 297
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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CoStar: U.S. Hotel Results for Week Ending Dec. 7

Lodging

WASHINGTON, D.C.The U.S. hotel industry reported positive year-over-year performance comparisons, according to CoStar’s latest data through Dec. 7. CoStar is a leading provider of online real estate marketplaces, information, and analytics in the property markets. Dec. 1-7, 2024 (percentage change from comparable week in 2023): Among the Top 25 Markets, Chicago reported the largest year-over-year increases in occupancy (+17.8 percent to 67.6 percent) and RevPAR (+42.9 percent to $110.59).

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Hotel Sorrento brings a hint of Saint-Tropez to the Mornington Peninsula

Hotel Management

The Mornington Peninsulas Hotel Sorrento has unveiled a new rooftop bar and restaurant with panoramic sea views of Port Phillip Bay and surrounds, as part of a multi-phase development. Designed by Six Degrees Architects and Jack Merlo Landscape Architecture, the fully open-air venue is designed to be relaxed yet refined, taking inspiration from the work of Italian photographer and furniture designer, Willy Rizzo, and the rooftop bars of Saint-Tropez and la Cte dAzur.

Dining 130
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Hu. Hotel sold

Hotel Business

Marcus & Millichap brokered the sale of Hu. Hotel, a 110-room hotel in Memphis, TN. The hotel occupies the former Tennessee Trust Building, built in 1905 and listed on the National Register of Historic Places. Located near Beale Street, the Mississippi River and FedExForum, the hotel features a rooftop bar, meeting spaces and a fitness center. Mitchell Presas, Skyler Cooper, Chris Gomes and Allan Miller of Marcus & Millichap’s Miller-Gomes Hotel Team represented the local private b

Hotels 59
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An FTC Rule on Junk Fees Seemed Like a Sure Thing. There Still Hasn’t Been a Vote

Skift Blog

Skift Take: There has been a push toward more disclosure of fees and that's likely to continue. But a rule from the new FTC is unlikely.

Hotels 295
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.