Sat.Sep 02, 2023 - Fri.Sep 08, 2023

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Introducing Skift’s New Editor-in-Chief: Sarah Kopit

Skift Blog

Skift Take: On our quest to become *the* most influential force in the global business of travel, we're bringing in new top leadership for editorial. Excited to build the next phase of Skift with Sarah and Lex.

Travel 341
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Announcing the opening of SO/ Uptown Dubai

Hospitality Net

Making its stylish debut within Dubai’s up-and-coming new smart district, SO/Uptown Dubai brings a slice of avant garde living, unique identity, and design narrative to DMCC’s Uptown Dubai district with luxurious, sartorial guestrooms, distinctive dining experiences and breath-taking views of the city’s skyline.

Dining 304
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Exclusive: Executive Chef, Berwyn Davies talks world-class cuisine at The Langham, London

Hotel Management

The Langham London has a rich history of being one of the British Capital’s most luxurious hotels, thanks to the rooms, amenities and fantastic food and beverage on offer. Leading the team is Executive Chef, Berwyn Davies and to find out what’s on offer, James Wilkinson sat down with him for an exclusive chat in London. Berwyn, tell us what makes The Langham, London’s restaurants so popular in your opinion?

Dining 263
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The Importance of Feedback in Sales

Anthony Cole Training

Graduating from college, I went right into a high-pressure sales job selling newspaper advertising for The Dallas Times Herald in the burgeoning Dallas, Texas marketplace. It was a hustle out there as we competed with The Dallas Morning News who had a greater share of the subscriber and ad revenue markets. At that time in the 80s, Dallas had small businesses and strip centers popping up every day and I would literally case my territory at least every other day so that I could be the first in the

Sales 242
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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NYC Short-Term Rental Enforcer to Provide Early Reprieve From New Registration Rules

Skift Blog

Skift Take: Platforms and hosts will get some breathing room from the city in the early days after the registration rules kick in. There are enough moving parts to keep most of the fines at bay in the short term.

Travel 332
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IHCL Announces the Opening of ‘WOW Crest’, – an IHCL SeleQtions Hotel in Indore, Madhya Pradesh

Hospitality Net

Indian Hotels Company (IHCL), India’s largest hospitality company, today announced the opening of WOW Crest, an IHCL SeleQtions hotel in Indore, Madhya Pradesh. Nestled in the heart of Indore, the hotel is a captivating gateway to a city adorned with tales of its rich history and vibrant present.

Hotels 276

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The challenge of aligning a hotel group towards a shared vision

eHotelier

Here's an in-depth look at how making your hotel's vision clear and relatable can inspire everyone, make work more meaningful, and create memorable experiences for your guests.

Hotels 122
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TUI’s Digital Bid to Draw in New Independent Travelers

Skift Blog

Skift Take: TUI is known for its sun-and-beach holiday packages. However, its digital approach is now more attuned to independent, do-it-yourself travelers looking for flexibility.

Travel 318
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Club Med Signs Exclusive Partnership Agreement With Paradise Indonesia

Hospitality Net

A Memorandum of Understanding (MoU) was signed between PT. Indonesian Paradise Property Tbk. (“Paradise Indonesia”) and Vacances (s) Pte. Ltd. (“Club Med”). The signing was made between Mr. Anthony Prabowo Susilo, President Director & CEO of PT Indonesian Paradise Property Tbk, and Ms.Rachael Harding, CEO of East and South Asia & Pacific Markets at Club Med.

Business 264
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‘Awe-inspiring’: Raffles readies to open first UK hotel at historic British site

Hotel Management

Accor will unveil the UK’s first Raffles hotel this September as part of a transformation of Britain’s iconic Old War Office into a luxury lifestyle destination, The OWO. The highly anticipated launch of The OWO on September 29 follows a major redevelopment of the 117-year-old building by family-run Hinduja Group over the past eight years. Raffles London at The OWO features 120 guest rooms and suites, signature dining experiences by chef Mauro Colagreco, impressive entertainment spaces including

Hotels 246
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Hotel guest profiles and how you can connect with them?

eHotelier

Hotel guest profiles and how you can connect with them? - Insights How you profile your guests – or segmentation as it is popularly called – defines the effectiveness of your marketing.

Market 119
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Mindtrip Raises $7 Million for AI Trip Planner: Startup Funding Roundup

Skift Blog

Skift Take: AI trip planners, alternative jet fuel, the metaverse, next-generation chargers for airline passengers: There is a big variety of travel tech startups raising money lately.

Travel 318
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Harbor Country Chamber to Snip Ribbon at The Neighborhood Hotel in New Buffalo, Michigan

Hospitality Net

September 19, 2023 - New Buffalo, MI Neighborhood Hotels will swing open the doors to their new location, Neighborhood Hotel New Buffalo amidst the charming bustle of the downtown at 18 W Merchant Street. The public is invited to tour the newly remodeled inn at their Open House on Tuesday, September 19th from 5:00 pm – 6:00 pm (EDT). The Harbor Country Chamber of Commerce will perform a ribbon-cutting ceremony at 5:00 pm.

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Australia’s first Park Proxi hotel opens in Southern Highlands of NSW

Hotel Management

Staywell Holdings introduces Australia’s first Park Proxi hotel on Wednesday September 6, following the signing of Park Proxi Gibraltar Bowral. Located at the site of the well-known Gibraltar Hotel in the New South Wales Southern Highlands’ town of Bowral, Park Proxi Gibraltar Bowral is the brand’s second hotel globally and follows Park Proxi El Hayat Sharm in Egypt , which was signed last year.

Events 246
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Can fitness be a primary booking driver?

eHotelier

The most successful hotel brands in the near future will be those that identify a growing demand and work to serve this desire with approachable and appropriate experiences. You should be developing a process for continual evolution of your fitness programming to capture a slice of this ever-growing pie.

Branding 119
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Mastercard Executive Shares 6 Key Insights Shaping Indian Travel Trends

Skift Blog

Skift Take: India's tourism market has made significant strides post pandemic, with a growing appetite for diverse experiences, authenticity and wellness. The world should recognize and cater to India's evolving preferences.

Tourism 313
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Wyndham Hotels & Resorts Surpasses 100 Open Hotels in Türkiye

Hospitality Net

Wyndham Hotels & Resorts, the world’s largest hotel franchising company with approximately 9,100 hotels spanning more than 95 countries, is further strengthening its position in Türkiye reaching approximately 105 open and operating hotels and a development pipeline of approximately 20 additional properties. The latest openings are part of Wyndham’s continued expansion plan in Türkiye, where the company is the largest international hotel group by number of properties.

Resorts 263
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‘Mind boggling’: fears over future of New Zealand tourism amid decline in marketing funding

Hotel Management

Tourism leaders in New Zealand have raised concerns about the future of the industry due to a proposed NZ$15 million reduction in government funding to promote New Zealand as a visitor destination. James Doolan, Strategic Advisor at Fantail Advisory and Strategic Director at hotel industry body Hotel Council Aotearoa (HCA), said that New Zealand is systemically underinvesting in tourism marketing.

Tourism 147
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Build a Cohesive Customer Experience Using the Tools You Already Have

Hospitality Tech

Optimizing the solutions you already have and empowering your teams to work more collaboratively will allow you to streamline and harmonize the customer experience delivery without revamping your entire system.

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SAS CEO Downplays Competition from Norwegian Air and Ryanair in Northern European Market

Skift Blog

Skift Take: SAS CEO Anko Van der Werff is confident in the airline's market position amid competitive challenges. But with the airline a while away from a full recovery, discounters have even more time to pounce.

Market 307
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Grecotel Opens 46-Key "the Dolli" In Athens, Greece

Hospitality Net

The Dolli, a boutique hotel, made its grand debut in the heart of Athens early in 2023, just a stone’s throw away from the iconic Acropolis. Nestled within this establishment are 46 thoughtfully curated spaces, ranging from rooms and apartments to pieds-à-terre, all of which are crafted by Suited Interior Design. Guests are treated to an array of luxurious amenities, including an infinity pool, an exclusive spa, a modern gym, and a rooftop dining experience offering breathtaking views of the Ath

Dining 262
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Exclusive: Le Méridien Melbourne GM Peter Minatsis talks new beginnings

Hotel Management

The Le Méridien brand is back Down Under, marking its return with the opening of Le Méridien Melbourne in March. General Manager Peter Minatsis discusses the latest iteration of the brand and what makes this particular hotel special. As a new iteration of the Le Méridien brand in Australia, what do you think makes this a special and unique offering in this segment?

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Commonwealth Lodging adds Courtyard Princeton

Hotel Business

Commonwealth Lodging Management LLC has been awarded management of the Courtyard Princeton in Princeton, NJ. An existing client of the firm recently purchased the hotel and plans to complete a comprehensive renovation next year. The hotel opened in 1999 and features the signature Courtyard Bistro, 154 guestrooms and an event room, all of which will be upgraded to offer the latest Courtyard by Marriott design package, technology and amenities.

Closing 116
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Modern Luxury: The Case For an Elevated Boutique Hotel

Skift Blog

Skift Take: As the hyper luxury category spirals upwards, there is new white space for elevated boutique hotels that still offer five-star service. A new Paris opening is a perfect reference for what this category should look to.

Hotels 307
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Meeting Modern Guest Expectations: How Digital Transformation is Revolutionizing the Hotel Experience

Hospitality Net

Welcome to the hotel of the future - where your every wish and whim will not only be met, but anticipated before you even realize you have it. Gone are the days of plastic key cards and pushing buttons on a wall-mounted thermostat. Today’s tech-savvy travelers expect a highly personalized, intuitive experience from the moment they book to the moment they depart.

Hotels 261
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‘Coastal charm’: Manly welcomes arrival of 42-key Peppers

Hotel Management

The Sydney suburb of Manly has welcomed the arrival of a Peppers Manly Beach, a 42-key hotel that promises coastal elegance and personalised service. Managed by Accor Vacation Club, Peppers Manly Beach – previously known as the North Tower of The Sebel Sydney Manly Beach, celebrated its officially opening in late August. “This stunning property marks a significant milestone for Accor Pacific, as we continue to deliver exceptional experiences,” said Accor Pacific CEO Sarah Derry.

Services 147
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Preventing Employee Burnout in Restaurants & Hospitality: An Integrated Approach

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.

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IHG Opens Crowne Plaza Saint John Harbour View after $7.5-million Renovation

Hotelier Magazine

SAINT JOHN, N.B. — IHG Hotels & Resorts (IHG) has signed a new Crowne Plaza property in New Brunswick, the Crowne Plaza Saint John Harbour View, which will join Crowne Plaza Fredericton-Lord Beaverbrook and Crowne Plaza Moncton Downtown. The Crowne Plaza Saint John Harbour View, owned by Devansh Group of Hotels, is set to open in late 2023 after a $7.5 million investment dedicated to renovations throughout the property.

Resorts 111
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Trivago’s Hail Mary: Go Big Again in TV Advertising

Skift Blog

Skift Take: There will be many struggling companies that will be watching this Trivago experiment to go really big in brand advertising. Is a second time the charm?

Branding 313
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UNWTO Welcomes Mexican States to Glasgow Declaration on Climate Action in Tourism

Hospitality Net

At the Sustainable Social Tourism Summit (León, 30 August – 2 September), UNWTO welcomed new high-level signatories to the Glasgow Declaration on Climate Action in Tourism. The Secretariats of State for Tourism of Ciudad de Mexico, Queretaro, Guerrero, Quintana Roo, Nuevo Leon, all signed up to the landmark declaration, designed to guide tourism to Net-Zero emissions by 2050 at the latest.

Tourism 260
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Intrepid Travel branches into lodge accommodation with $5m Daintree Ecolodge acquisition

Hotel Management

Global travel business Intrepid Travel is expanding into the lodge accommodation segment with the purchase of Daintree Ecolodge in Tropical North Queensland from Morris Group for AU$5 million. The four-star boutique rainforest retreat is set on a six-hectare property and features 15 guest rooms, an on-site restaurant and bar, day spa, natural waterfall and walking track.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.