Wed.Aug 09, 2023

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Sheraton Grand Sydney Hyde Park relaunches spa with luxury partners

Hotel Management

The five-star Sheraton Grand Sydney Hyde Park is relaunching its spa offering with a new sensory menu and a new team of skilled therapists to boot. The enhanced luxury experience at On The Park Rejuvenation Day Spa features a range of mind, body and spirit treatments from rejuvenation specialists Aromatherapy Associates, with products from French cosmetology brand Codage Paris.

Branding 246
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Unlocking Data Potential: Strategies for Effective Marketing Insights

Social Hospitality

All businesses benefit from the use of data. Data can be especially impactful in marketing. Instead of relying on a hunch, marketers can make informed decisions about how to inspire meaningful engagement with their target audience and create content that leads to conversions. The first and often most challenging step is finding the best methods to gather relevant data.

Market 130
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TFE signs $150 million ‘neighbourhood hotel’ in Melbourne’s Southbank

Hotel Management

TFE Hotels is expanding its Melbourne portfolio with the signing of a AU$150 million boutique hotel in Southbank, set to open in September 2025. A joint venture partnership between property developer Time and Place and MaxCap Group, the 188-room hotel marks the creation of a unique hotel brand, the Hannah St. Hotel, which will operate under the Collection by TFE Hotels brand.

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The power of transformative culinary experiences at hotels

eHotelier

Hotels must shift their F&B programming in stride with dietary cultural changes and there are specific ways within this food-as-medicine trend to activate new revenue streams and greatly enhance loyalty.

Revenue 98
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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A comprehensive guide to the hotel customer data platform

Revinate

At the risk of stating the obvious, hoteliers are in business to make money. But the foundation of the business is offering your guests a positive experience in exchange. A significant portion of your efforts to bring in more revenue hinge on understanding what your guests are looking for and finding the most efficient way [.] The post A comprehensive guide to the hotel customer data platform appeared first on Revinate.

Revenue 98
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STAAH PRODUCT UPDATES YOU CAN’T MISS

STAAH

Continuing the trend of bringing you the best, here is a quick list of the latest product updates, enhancements, and features, that you should take note of. STAAH MAX Booking History We have added a new enhancement where the property can view the Booking History The History will display When the booking was cancelled Logs will indicate User and IP info STAAH MAX Roomsize display information STAAH MAX Booking engine users can now display the room size in the information section.

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Flywheel News | July 2023 Hotel Digital Marketing News | GCommerce

gcommerce

Some Google Universal Analytics Accounts Still Processing Data Even though Google claimed all UA accounts would stop processing data on June 30th, 2023, we've found that most accounts still show data flowing. The current notice that appears when accessing accounts states that the account will "stop processing data very soon". It appears that the end of data in UA is more of a rollout than a hard cut-off date for all accounts.

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9 RFPs Test

Cvent

9 RFPs Test $19B RFPs VGugnani@cvent.com Wed, 08/09/2023 - 14:34 Lorem Ipsum is simply dummy text of the printing and typesetting industry.

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Programme de fidélité hôtelier : comment choisir le meilleur pour vos clients

Experience Hotel

L’industrie hôtelière est en constante évolution, et à mesure que la concurrence s’intensifie, il est essentiel de fidéliser les clients pour assurer la croissance et le succès à long terme de votre hôtel. Les programmes de fidélité sont devenus un outil incontournable pour cultiver des relations durables avec les clients, tout en offrant des avantages tangibles.

OTA 52
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8 RFPs Test

Cvent

8 RFPs Test $18 RFPs VGugnani@cvent.com Thu, 08/10/2023 - 02:51 Lorem Ipsum is simply dummy text of the printing and typesetting industry.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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St. Regis Maldives Vommuli Resort – designed in nature

Hotel Designs

Hotel Designs St. Regis Maldives Vommuli Resort – designed in nature St. Regis Maldives Vommuli Resort – designed in nature Designed by WOW Architects, The St. Regis Maldives Vommuli Resort combines innovative contemporary design with a profound appreciation for the natural environment in which it resides… A striking silhouette set against the turquoise of the Indian Ocean, there’s no other property in the Maldives quite like The St.

Resorts 52
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Modern Restaurant Concepts Hires New CTO

Hospitality Tech

Prashant Budhale's career includes Head of Technology for SONIC Drive-In.

Hiring 52
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Hôteliers : que mettre dans votre newsletter en termes de contenu ?

Experience Hotel

Le contenu de votre newsletter hôtelière doit être attrayant, pertinent et offrir de la valeur ajoutée à vos abonnés. Vous trouverez dans cet article quelques recommandations sur le contenu que vous pouvez inclure dans votre newsletter. 9 idées de contenus pour votre newsletter hôtelière Voici neuf idées de contenus pour enrichir et dynamiser vos newsletters afin de maximiser leur impact.

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Actabl Unveils Two-Way Integration between Alice and Transcendent, Enhancing Hotel Operations and Guest Experience

Hospitality Tech

Together the industry-leading solutions enhance efficiency, collaboration, and guest satisfaction to maximize profits.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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1 Hotels Launches Certified Sustainable Gatherings

Hotelier Magazine

MIAMI, Fla. — 1 Hotels has introduced Certified Sustainable Gatherings, a new approach that offers the opportunity to create stunning, unforgettable events that are designed to minimize environmental impact. Whether it’s a corporate event, gala, meeting, wedding or private celebration, Certified Sustainable Gatherings provides a one-of-a-kind opportunity to plan an event that’s fully dedicated to eco-consciousness. 1 Hotels has partnered with Foodprint Group to offer comprehensive third-party ce

Events 52
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HRS Names Will Pinnell to SVP Leadership Position

Hospitality Tech

Corporate travel procurement expert Pauline Robin Named VP for Procurement Consulting & Supplier Relations.

Travel 52
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Library Bar Launches New Cocktail Menu

Hotelier Magazine

TORONTO — Library Bar has launched a new cocktail menu by Fairmont Royal York hotel’s award-winning director of Mixology, James Grant. As an exceptional first for the iconic brand, Grant levies inspiration from a collection of odd and daring to refined ingredients, showcased in themes of Martinis, Masterpieces, Poetry, Folklore, Science Fiction and Best Sellers.

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Storefront and Bbot by DoorDash Integrate with Paytronix

Hospitality Tech

This partnership enables operators to develop loyalty programs and support gift card payment.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Dublin Sales and Marketing Summit

In1solutions

In the last nine months, In1 Solutions and The Brand Mix have attended World Travel Market London , World Travel Market Africa , and Arabian Travel Market. It’s been a pleasure meeting with existing international clients, developing new partnerships, and discovering the latest in travel trends and technology. This September, we’re picking up where we left off in Dubai by attending the Sales and Marketing Summit in Dublin, Ireland.

Sales 52
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HT Talks Tech with Appellation CCO Ed Skapinok During HITEC 2023

Hospitality Tech

Learn Skapinok’s reason for attending HITEC, insight into his company’s use of CRM tech and its booking platform, as well as his opinion on how AI can help the hospitality industry.

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It’s Possible to Do More with Less During a Labor Shortage: Here’s How

Amadeus Hospitality

Originally published to Hotel Online As travel continues to recover, some airlines, hotels, restaurants, and event venues worldwide are struggling to keep up with demand due to labor shortages. And while labor shortages are nothing new, the pandemic brought about some fresh challenges, including the phenomenon of “revenge travel,” or the concept of consumers making up for lost time by booking more and longer travel experiences.

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How Revinate fosters a people-first culture: Interview with CPO Kelly Buchanan

Revinate

Revination How Revinate fosters a people-first culture: Interview with CPO Kelly Buchanan "Every employee is constantly choosing to work for a company. It's essential to make the workplace a place where people want to be." That’s a key part of the outlook from Kelly Buchanan, Revinate’s Chief [.] The post How Revinate fosters a people-first culture: Interview with CPO Kelly Buchanan appeared first on Revinate.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Demystifying Hotel Revenue Management: A Comprehensive Guide for Hoteliers

Hotel Speak

In the dynamic landscape of the hospitality industry, effective hotel revenue management stands as a cornerstone for optimizing profits. By delving into market dynamics, guest preferences, and strategic pricing, hoteliers can fine-tune their room rates, distribution strategies, and other pivotal elements to achieve maximum occupancy and revenue. Understanding the Essence Hotel revenue management is a strategic process encompassing the precise pricing of hotel rooms to unlock their full revenue p

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Does COVID Still Have An Impact On Leisure Travel?

Travelboom Marketing

In a post-pandemic world, leisure travel has rebounded and continues to evolve around the globe. A recent study by TravelBoom, 2023 Leisure Travel Trends Study: How the Economy and Changing Habits Will Shape the Future of Travel , found that guests are confident in traveling after Covid. Do people still care about covid? For the first time since the start of the pandemic, the majority of respondents from the United States (90%) and Canada (82%) indicated that Covid-19 has either no influence or

Travel 52
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Purrfect Stays: Engaging Pet Owners Through Effective Communication on Your Hotel Website

The Hotels Network Blog

In today's travel landscape, it's no secret that pet owners are seeking accommodations that warmly embrace their furry companions. Surprising statistics reveal that more than half of travelers (60%) worldwide now take their pets with them when they holiday. Furthermore, a staggering 25 million dog owners bring their beloved canines along for a vacation in pet-friendly hotels.

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Webinar: How to practically apply total profitability to your property revenue strategy

eHotelier

Don't miss out on Duetto’s upcoming APAC-focused webinar: ‘How to Practically Apply Total Profitability to Your Property Revenue Strategy’.

Revenue 52
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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HB Exclusive: Raines unveils Waynesville Inn & Golf Club renovation

Hotel Business

With the legacy of the historic Donald Ross-designed course at the heart of the company’s vision, Raines , in partnership with Bobby Weed Golf Design , has transformed the Waynesville Inn & Golf Club into “a perfect blend of refined amenities and top-notch golf” within the Western North Carolina landscape. “Our goal was to create a place where members and guests can enjoy both the laid-back charm of the mountains and the comfortable, updated amenities,” said David Tart, managing partne

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Dusit continues expansion in Japan with new luxury hotel promising ‘a total Kyoto experience’

eHotelier

Dusit International, one of Thailand’s leading hotel and property development companies, will continue its expansion in Japan this September with the opening of Dusit Thani Kyoto, a new luxury hotel in the city’s vibrant Hanganji Monzen-machi district, only 850 metres from major transportation hub Kyoto Station, which offers seamless travel connections throughout Kyoto and to the rest of Japan.

Hotels 52
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Rosewood Hotel Group names Joerg Zobel COO

Hotel Business

Rosewood Hotel Group has appointed Joerg Zobel as its new COO. An executive with more than 25 years of global experience steering consumer-facing companies towards sustained growth and market leadership, Zobel will head Rosewood Hotel Group’s global operations across its four brands including Rosewood Hotels & Resorts, New World Hotels & Resorts, Asaya and Carlyle & Co.

Retail 52
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New independent hotel The Dagny opens in downtown Boston

eHotelier

At the corner of work and play, where Downtown Boston and the Financial District converge, The Dagny Boston Hotel officially opens its doors today, welcoming guests and locals alike to discover an exciting new chapter in the building’s storied history. Originally known as the Batterymarch Building, this Art Deco icon rose to prominence in 1928 as the city’s first skyscraper and was quickly hailed for ushering in a new century in the city’s pedigree.

Hotels 52
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i