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There are two types of hotels in the market. The first type perfectly positions itself in the eyes of the audience with its irresistible brand image and foolproof marketing strategies. These hotels don’t just sell the simple promise of customers being able to spend the night comfortably. They go the extra mile because they understand […]. The post Three Trusted Ways to Build a Great Name That Will Differentiate Your New Hotel in an Established Niche appeared first on Are Morch, Digital Tr
By Jessica Kramer. Airports are crowded. Conferences are selling out. Rooms are booked. Hotel lobbies are bustling. By most accounts, the hotel industry should be stronger than ever. But that’s not how it feels if you’re a hotelier. The foundation of our industry is the workers who create the magical guest experiences for our guests. But as is much discussed, they are becoming increasingly difficult to find and we are desperately struggling to fill open positions.
Hotels must put a lot of work into attracting more guests and selling more to each guest, so every hotel needs a knowledgeable and skilled commercial team with distinct roles in marketing, sales, and revenue. Here's a look at what these roles contribute to each step in the guest funnel.
With more than 600,000 travel agents worldwide still accessing the global distribution systems, its relevancy has not diminished post-pandemic. One of the oldest distribution platforms, a GDS is a middleman that connects your hotel to travel agents looking for the right accommodation for their clients. Feeding in real-time rates and availability is important in this highly competitive platform that attracts high-value guests.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
She Has a Deal (SHaD) , a real estate investment platform that creates new pathways to hotel ownership and development for women, has revealed that 2022 SHaDPitch Today’s Woman competitor, Amina Gilyard James and her company, Duke Ventures LLC , acquired the 70-room Quality Inn in the Raleigh neighborhood of Memphis. SHaDPitch is a hotel investment pitch competition launched in 2020 to help women on their journey to hotel ownership by facilitating the process for acquiring or developing a hotel
One of the most often-overlooked aspects of a recruitment process is what the interview experience is like for the candidates. Are they made to wait weeks for the next interview step? Are they given accurate information about the opportunity? Did they receive adequate feedback after the interviews? The recruitment process doesn’t happen in a vacuum, meaning that the consequences of a poor candidate experience can ripple through your company’s talent acquisition strategy.
Open while undergoing a multimillion-dollar renovation, the Artisan Hotel Boutique is evolving into The Lexi – Elevations Hotels and Resorts , a new 64-room hotel concept that will be the first in Las Vegas to introduce the idea of cannabis-friendly hospitality. It is scheduled to open in the spring. Embracing its “small and cheeky” mentality, the hotel will feature all-new guestrooms and suites, including an entire fourth floor that will be designated cannabis-friendly with each room featuring
Open while undergoing a multimillion-dollar renovation, the Artisan Hotel Boutique is evolving into The Lexi – Elevations Hotels and Resorts , a new 64-room hotel concept that will be the first in Las Vegas to introduce the idea of cannabis-friendly hospitality. It is scheduled to open in the spring. Embracing its “small and cheeky” mentality, the hotel will feature all-new guestrooms and suites, including an entire fourth floor that will be designated cannabis-friendly with each room featuring
By making little tweaks across a property, hoteliers can improve hotel service quality When it comes to gaining a customer’s loyalty, positive review or enthusiastic referral, a hotelier must first ensure their hotel quality standards are not only met, but exceeded every single time. When guests know they can expect the same level of service every time they visit a property, hoteliers have achieved effective hotel quality standards.
CBRE has arranged the sale of a 65-property, 7,865-key hotel portfolio located across 27 states. Massachusetts-based REIT Service Properties Trust sold the portfolio to 21 separate buyers for a total consideration of approximately $514 million. Al Calhoun and Mark Fair of CBRE Hotels’ Capital Markets Institutional Group represented the seller in each transaction.
Promotions for every sector are crucial these days. Businesses tend to achieve success because of these hotel marketing strategies. The way all of them were focusing on promotions, more competition arose in the field. Talking about the hospitality sector, there has been a lot of competition between hotels and resorts. The way competition is increasing, digitization has come along with innovation and growth in these businesses.
We are putting the power back into the hands of hoteliers’ to unleash the full potential of their direct channel with the launch of the most sophisticated personalization platform for hotels. Incredibly easy to use, this all-new platform will transform the way hotel teams work, enabling brands to drive higher revenue without having to invest more time or resources.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
On the sandy shores of the Mediterranean Sea, Tel Aviv is a city of contrasts, blending vibrant nightlife and classic art, Bauhaus and skyscrapers, and heritage and innovation, the latter ranking second only to Silicon Valley in terms of its start-up ecosystem. Nowhere else, therefore, will Six Senses Tel Aviv feel more at home, with its mix of five 110-year-old preservation buildings and sophisticated LEED Platinum sustainability standards for the new tower.
Hospitality Ventures Management Group (HVMG) has added the 117-room Holiday Inn Steamboat Springs in Steamboat Springs, CO, to its portfolio of third-party managed hotels across the U.S. The hotel is owned by Mission Hill Hospitality , an affiliate of KSL Capital Partners, focused on select-service and extended-stay hotels. “With an appetite for sustainable growth to our ever-expanding portfolio of third-party managed hotels, we will continue to seek ‘best-in-class’ partners like Mission Hill,”
Signalling the start of a strong year ahead, Pro-invest Hotels is pleased to announce the appointment of Emily Foster to the position of Head of Commercial and Caleb Morris as Director of Hotel Openings and Revenue Strategy.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hosted and sponsored by Valley Forge Fabrics, Hotel Business held an executive roundtable discussing actionable best practices for advancing diversity, equity and inclusion (DEI) in the hospitality industry. The post Advancing DEI in the hotel industry: What are some best practices? appeared first on hotelbusiness.com.
Sortis Holdings Inc. has entered into a definitive agreement to acquire Ace Group International , along with its management company, Atelier Ace. The purchase consideration is comprised of $85 million in an all-cash transaction pursuant to the terms of the purchase agreement. The transaction is expected to close at the end of Q1 2023, subject to customary closing conditions.
With an eye toward expanding the excellence of its contemporary culinary operations, Marcus® Hotels & Resorts, a nationally recognized owner and management company and division of The Marcus Corporation (NYSE: MCS), today announced that highly regarded restaurateur John Wise has been appointed vice president of food and beverage.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
US: Hospitality tech startup CAMO has introduced a virtual room service product, providing various third-party delivery platforms the opportunity to supply hotels in Anaheim, California. CAMO Eats provides a range of restaurant options which guests can order, with zero service or delivery fees, directly to their room. . Additional features are available, such as Order Ahead, Group Ordering, and Mix-and-Match which allows guests to select different menu items from six to 10 restaurants. .
Hotel Tech Report honors Cloudbeds with six awards, including Best Property Management System, Best Hotel Management Software, and Best Guest Messaging Software.
US: Villa Florence, located in San Francisco at Union Square, has rebranded as The Barnes following a renovation. Housed inside a classic building along Powell Street, The Barnes’ name and identity stems from Old English and means “young warrior”. . The hotel offers a restaurant and bar, 24 hour gym and meeting and event space. It is owned bay affiliates of The Roxborough Group and AWH Partners, and is managed by Spire Hospitality.
Meliá Hotels International, one of the world’s leading leisure hotel companies operating more than 380 hotels throughout 40 countries, and its joint venture partner Falcon’s Beyond (“Falcon’s Beyond” or the “Company”), a global entertainment development company, today announces the opening of Falcon’s Resort by Meliá | All Suites Punta Cana. It is the first resort to open under the new leisure and entertainment-based brand, Falcon’s Resorts by Meliá that offers a unique “resortainment” hosp
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UAE: Mama Shelter will launch the first Mama Residences in the Business Bay Area of Dubai. The Mama Residences are being designed by Italian-based Marco Mangili with interiors by French designer El Doghaili Benjamin. The project is a partnership with The Devmmark group, appointed as the master agent for the sales and marketing of the property. Apartments will range in size from studio, one and two bedroom units, and will feature fully equipped kitchens and integrated appliances, as well as a sma
Sortis Holdings, Inc — an ecosystem of innovative, experiential hospitality brands — has entered into a definitive agreement to acquire Ace Group International, along with its management company, Atelier Ace. With the acquisition, Sortis Holdings, Inc. will be ushering in a new chapter for the iconic brand in an era of cultural collaboration, innovation, and conscious growth, for both the company and the Ace Hotel brand at large. .
Jono Hotels ('Jono'), Thailand's newest innovative hotel group dedicated to a new generation of digital nomads, invites savvy European explorers to rediscover 'The Land of Smiles in 2023. Jono's unique positioning as a fun, happy-go-lucky brand lets every guest squeeze the utmost out of their travels and uncover the heart and soul of their chosen destination.
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