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Click on image to learn more 🔊 Listen to Post Use a Business Mindset: David Lund on Hotel Finance David Lund, a financial consultant for hotels, shares his thoughts on how hotels should approach hotel finance software and tools, and the role technology plays in daily operations, highlighting the skills needed to succeed. With vast experience in hospitality operations, finance, and accounting, David offers his unique view on the hospitality business and advocates financial literacy for ho
Hotels and resorts now have the ability to link key guest, dining and loyalty CRM data across both restaurant and hotel guest profiles. By integrating this combined data into a unified guest profile, hotels with restaurants can increase engagement with their most loyal guests through their dining experiences.
The value of the customer experience in the hotel industry is enormous. The most successful accommodation providers are those that focus on creating the finest guest experience possible. The problem is that a concept as abstract as ‘guest experience’ can be hard to quantify: What exactly does such an experience look like? One way to better understand how a guest experiences your hotel is to map the customer journey – the set of touchpoints that make up the lifecycle of a stay.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Imagine working in operations at some of the leading hotel companies in the world, and then having the chance to start all over with a blank canvas in a role leading operations for a new brand. What would you do? That was the opportunity Julius Anders had. Today, he leads operations for numa and in this article, we will look at: What frustrated Julius working in other hotel operations roles Julius had several frustrations working in a wide range of operational roles for leading hotel companies t
Main Street Hospitality is pleased to announce the appointment of Jennifer Usaty to its dynamic leadership team. As the new Vice President of Finance, Jennifer is responsible for all financial operations and related matters for Main Street Hospitality. This includes financial oversight for all eight of Main Street Hospitality’s managed hotel properties located throughout the Northeast, which includes the storied Red Lion Inn in the Berkshires, Hammett’s Hotel in Newport, and Porches Inn at Mass
Main Street Hospitality is pleased to announce the appointment of Jennifer Usaty to its dynamic leadership team. As the new Vice President of Finance, Jennifer is responsible for all financial operations and related matters for Main Street Hospitality. This includes financial oversight for all eight of Main Street Hospitality’s managed hotel properties located throughout the Northeast, which includes the storied Red Lion Inn in the Berkshires, Hammett’s Hotel in Newport, and Porches Inn at Mass
The Board of Directors of Beemac Inc. is pleased to announce the appointment of Michael Presto as Chief Executive Officer. Presto has a tenured logistics and supply chain career, having earned degrees in Supply Chain Logistics and Computer Information Systems from Robert Morris University. With 25 years of experience his ability to provide solutions to customers goes unmatched.
The highly anticipated Omni Tempe Hotel at ASU is now accepting group booking requests in advance of its opening on April 28, 2023. Located in the heart of downtown Tempe, the hotel will feature nearly 36,000-square-feet of flexible indoor and outdoor meeting space and offers expansive views of the Arizona State University (ASU) campus and Tempe cityscape.
As travel bounces back with a vengeance, travellers all over the world are seeking out the best destinations to venture out to. If travelling with the little ones is on the cards, we’ve got you covered. For the ultimate family getaway, Hilton promises a wide array of entertainment and inspiring experiences for every member of the troop. Enjoy a good balance of family time, whilst still sneaking in some well-deserved time off with your partner.
According to the Q4 2022 Construction Pipeline Trend Report for the Asia Pacific region, excluding China, from Lodging Econometrics (LE), the region’s total construction pipeline stands at 1,903 projects/404,222 rooms, up 5% by projects and 2% by rooms year-over-year (YOY).
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
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