Mon.Jul 24, 2023

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Accor’s Ennismore Reveals No-points, Paid Membership Called ‘Dis-loyalty’

Skift Blog

Skift Take: Turning conventional on its head appears to be the blueprint for Ennismore's approach to hospitality, with its new loyalty program focused on lifestyle design and spreading revenue beyond its hotel rooms.

Revenue 246
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Leveraging AI to Improve Content Promotion Strategies and Boost SEO

Social Hospitality

Content is key for businesses to remain relevant and engaged and connected to their customers. Content promotion strategies are crucial for website success in this digital era. Given the ever-growing competition and relentless evolution of search engine algorithms, you must embrace effective methods to promote your content and enhance your search engine optimization (SEO).

Market 246
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Sonder to manage and operate New York City Property

Hospitality Net

Sonder Holdings Inc. (NASDAQ: SOND; "Sonder"), a leading next-generation hospitality company that is redefining the guest experience through technology and design, has partnered with Kalimian Equities to manage and operate the newly constructed property at 139 Orchard as The Merchant.

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Skift India Report: Outbound Travel Expected to Reach $44.7 Billion by 2032

Skift Blog

Skift Take: It isn’t just about the number of people traveling, but also a series of bold investments India is making in infrastructure and expansion of its aviation sector. And the global travel industry must take note if it wants to capture a share of the market.

Travel 245
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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LasoExperience Empowers Hotels with Seamless Integration of Maestro PMS for Enhanced Guest Interactions

Hospitality Net

[CAMBRIDGE, Mass., July 25, 2023] — LasoExperience, a guest-experience SaaS platform that builds meaningful relationships with guests, and Maestro PMS, a web browser based cloud and on-premises all-in-one property-management system for independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups, announces an integration partnership that will empower hotels to deliver exceptional guest experiences through personalized and relevant interactions, such as book

Resorts 243
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Sonder Launches Its First Hotel Collection

Skift Blog

Skift Take: Is Sonder a short-term rental operator of multi-unit apartments or a hotelier? Well, it's both, and the new collection is geared to help guests discover the difference.

More Trending

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Ryanair Looks to Buy Property to Shelter Staff Amid Ireland Housing Crunch

Skift Blog

Skift Take: There is growing concern among business leaders in Ireland over the lack of accommodation, and its impact on hiring and retaining staff. The concern is affecting industries in more ways than one.

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STR Weekly Insights: 9-15 July 2023

Hospitality Net

After the normal softness around the Fourth of July, U.S. occupancy rebounded to 72.0%, which was an increase of 10.2 percentage points (ppts) week over week (WoW). That was the highest WoW gain thus far in 2023 and the third highest since March 2020. Occupancy was basically flat (+0.1%) year over year but down nearly 2ppts versus the same week in 2019.

Occupancy 235
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This Boutique Hotel Isn’t Your Parent’s Beach Getaway

Skift Blog

Skift Take: Millennial and Gen Z designers just opened a boutique in California that may overturn assumptions about beachside hotels. Plus, its web-based app hints at what next-gen guests expect in service.

Hotels 229
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Thon Hotels Boosts Profitability with Infor EzRMS

Hospitality Net

Part of the Olav Thon Group, Thon Hotels has more than 90 properties across Norway, Sweden, Belgium and The Netherlands. By offering a warm atmosphere at hotels run by knowledgeable staff who guarantee a high standard of service, the overarching ethos of the group is to ensure guests receive a positive experience every time they stay. To guarantee this positive guest experience, the group invests heavily in the business, not only in customer-facing front-of-house services but in vital back offic

Hotels 234
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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The Missing Piece for Full U.S. Tourism Industry Recovery

Skift Blog

Skift Take: Today's edition of Skift's daily podcast looks closer at what hotel CEOs will discuss in earnings season, U.S. tourism recovery, and Icelandair’s strong second quarter.

Tourism 227
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Strand Hospitality Announces Grand Opening Of 98-room Fairfield Inn & Suites In Conway, SC

Hospitality Net

Officials of Strand Hospitality, a leading regional hotel management company, today announced the grand opening of the 98-room Fairfield Inn & Suites Coastal Carolina Conway in Conway, South Carolina. The hotel was developed by Southern Ventures and built by Dargan Construction Company out of Myrtle Beach, S.C.

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Trailblazing Women Who Have Taken the Skift Global Forum Stage

Skift Blog

Skift Take: Skift Global Forum has welcomed extraordinary women to its stage who are shaping the future of the travel industry.

Travel 236
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Does Your Reservations Call Scoring Criteria Need To Be Updated?

Hospitality Net

When our KTN team onboards clients for either traditional mystery shopping or for call scoring of actual recordings (as captured in our clients’ various cloud-based platforms), part of our process is reviewing their existing call criteria.

Shopping 228
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Breathe Easier: Transforming Indoor Air Quality in Hotels

Are Morch

Picture yourself entering a hotel lobby—the polished marble floors, the warm ambiance, and the comforting welcome as you step into a world of luxury. Indoor air quality is one sometimes overlooked aspect that might significantly affect your stay. Your comfort and welfare while staying in a hotel are significantly impacted by the air you breathe, […] The post Breathe Easier: Transforming Indoor Air Quality in Hotels appeared first on Are Morch, Digital Transformation Coach.

Hotels 130
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Motto by Hilton Takes Midtown with Second New York City Hotel

Hospitality Net

This August, Hilton (NYSE: HLT) will open Motto by Hilton New York City Times Square, the second hotel from the Motto by Hilton brand in New York City. The 400-room tower is in the heart of Manhattan’s famed Times Square neighborhood, offering an immersive and authentic affair under the lights of Broadway.

Hotels 221
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Hotel talent management: recruit, develop, retain for success

eHotelier

Here are effective strategies for recruiting top-tier talent quickly, actionable plans for fostering their professional growth, and techniques for encouraging continued service, ensuring a seamless bounce back for your hotel. In a world still recovering from the impact of the pandemic, this dedication to your team isn't just good business practice; it's the path to resilience and growth.

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Galaxy Hotels Group Converts 220-Key Cedar Rapids Hotel in Iowa to Radisson Brand and Prepares for Renovation

Hospitality Net

Galaxy Hotels Group today announced the conversion of the full-service hotel at 1200 Collins Road NE in Cedar Rapids, Iowa, to the Radisson Hotels Americas brand, which is a part of Choice Hotels International. The newly branded Radisson Hotel Cedar Rapids is the first hotel conversion to the Radisson brand since Radisson Hotels Americas was acquired by Choice Hotels International in 2022.

Branding 188
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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329 Room Hilton Okinawa Miyako Island Resort Opens in Japan

Hotel News Resource

The newly built 329‑room hotel features an extensive array of amenities and facilities including four restaurants and bars, five swimming pools, a spa, Kids’ Club, and rooftop chapel

Resorts 98
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RLJ Lodging Trust’s Boutique Nashville Hotel to Join Hilton’s Tapestry Collection

Hospitality Net

RLJ Lodging Trust (the “Company”) (NYSE: RLJ) today announced that its Nashville property is joining the Tapestry Collection by Hilton. The 124-room property will undergo a comprehensive renovation next year and relaunch as a rebranded lifestyle boutique hotel within the Tapestry Collection by Hilton. This marks the Company’s third conversion in 2023, joining previously announced conversions in New Orleans and Houston, and building on its three successful 2022 completed conversions.

Hotels 180
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HVS Report - Hotel Operators Get Creative To Enhance Guest Revenue Capture - By Rod Clough

Hotel News Resource

As HVS associates travel nationwide and experience new hotels, or newly renovated and revitalized properties, we are seeing many owners creating innovative ways to generate revenue. This article lists just a few ways we’ve recently come across.

Revenue 98
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HVS Asia Pacific Hospitality Newsletter - Week Ending 21 July 2023

Hospitality Net

SC Capital Partners Consortium Acquires 27-Hotel Portfolio In Japan For USD900 Million

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Meet the judges for The Brit List Awards 2023

Hotel Designs

Hotel Designs Meet the judges for The Brit List Awards 2023 Meet the judges for The Brit List Awards 2023 The judges for The Brit List Awards 2023 have been announced weeks before the application / nomination process closes for the 12 individual award categories, which remain free to enter… For six years, The Brit List Awards , powered by Hotel Designs , has celebrated the leading interiors designers, architects, hoteliers and suppliers operating in Britain.

Closing 97
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98 Room Fairfield Inn & Suites Coastal Carolina Conway Opens in South Carolina

Hotel News Resource

Officials of Strand Hospitality today announced the grand opening of the 98-room Fairfield Inn & Suites Coastal Carolina Conway in Conway, South Carolina. The hotel was developed by Southern Ventures and built by Dargan Construction Company out of Myrtle Beach, S.C.

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Product watch: Mineral Form from Modieus

Hotel Designs

Hotel Designs Product watch: Mineral Form from Modieus Product watch: Mineral Form from Modieus The new Mineral Form Ax Tile Collection from Modieus is the perfect fit for high traffic spaces that demand great design, but need the flexibility that broadloom Axminster carpet can’t deliver… The design inspiration behind the new Mineral Form collection is nature and the beautiful structures and colours we find in naturally occurring minerals.

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‘Ultimate Team Player’ Oversees Massive POS Overhaul at 10K Locations

Hospitality Tech

Marcy Setter, Senior Product Manager - Restaurant Technology, oversaw the POS upgrade at Inspire Brands’ Dunkin’ & Baskin-Robbins locations.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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5 Ways WebRezPro Makes Managing Properties with Boat Slips a Breeze

Webrezpro

WebRezPro is a popular choice for properties that offer a mix of accommodation, like hotel rooms with cabins, camping sites, and boat slips! Our flexible software makes managing unique inventory setups easy, with customizable rates, policies, and reporting.

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Artiq puts art on the hotel design agenda

Hotel Designs

Hotel Designs Artiq puts art on the hotel design agenda Artiq puts art on the hotel design agenda Hotel art used to suffer from the unflattering stereotype of being both inoffensive and unmemorable, but with interventions from art agencies like Artiq, it has undergone a seismic shift, with curated art becoming synonymous with hotel design… The concept of art in hotels has seen a 180 degree shift, giving us many instances where the art installations have become the primary reason guests che

Hotels 80
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HT Exclusive: Taco Bell VP Shares Insights on Mobile Ordering, Integrated Commerce Trends

Hospitality Tech

The Point on Online Ordering and Integrated Commerce featured Vadim Parizher, VP of Technology at Taco Bell.

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Designing Achievable Goals: Through Market & Business Insights

Demand Calendar

Setting objectives without grounding them in data and facts is like dreaming or guessing. While dreaming big is essential to leadership and innovation, balancing this with a strong understanding of the current reality is crucial to ensure goals are feasible and aligned with business needs. That's why many hotel organizations today are investing in data analytics capabilities and creating a data-driven culture.

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.