Sun.Feb 18, 2024

article thumbnail

Andaz Brand Campaign: The Story of Hyatt’s Luxury Lifestyle Hotels

Skift Blog

Skift Take: Hyatt's brand muse Crystal Vinisse Thomas reveals the thinking behind her seven-figure marketing campaign for luxury lifestyle brand Andaz.

Branding 311
article thumbnail

Guest-first: hotel systems must prioritise hospitality experiences

Hospitality Net

Hospitality is built on a central pillar - providing an exceptional experience for guests. From countryside pubs with rooms to city-centre hotel groups, the focus of every good hotelier is the guest. In today’s increasingly digital world, hotel technology must ensure the guest experience is also at the heart of the platforms created to service the industry.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Salter Brothers’ Ardour brand to debut at renowned South Australia property

Hotel Management

Salter Brothers will debut its global brand Ardour Hotels and Estates at its newly acquired South Australia property , Kingsford The Barossa, in the third quarter of 2024. Announcing settlement of the acquisition on Monday February 19, Salter Brothers said Ardour’s brand story of ‘Celebrated Luxury” strongly aligns with the property, which will be known as Ardour Kingsford Barossa.

Branding 264
article thumbnail

Leading the Culinary Lifestyle Segment with Christopher Hunsberger of Appellation

Hospitality Net

Every hotelier knows in their heart of hearts the importance of giving guests a great experience. It’s the lifeblood of hospitality. Yet beyond impeccable service and a flawless guestroom, so much of that hotel experience is crafted by what else is happening onsite. This is what we often label as a ‘reason to visit’ which can be a spa, golf, the pool, beach access, proximity to attractions, activities, funky décor or a mix of several of these and more.

Services 257
article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

BCHA & David Lund, The Hotel Financial Coach, are excited to bring you our Fast Track Your Future LIVE – Financial Leadership series!

Hotel Financial Coach Blog

Financial Leadership series, LIVE in person for the first time! Join us for a full day of insightful and impactful training for your teams to Fast Track their financial literacy. Hosted by acclaimed industry expert and hospitality coach, David Lund, author of the best selling industry book, The Prosperous Hotelier. This course is a unique […] The post BCHA & David Lund, The Hotel Financial Coach, are excited to bring you our Fast Track Your Future LIVE – Financial Leadership series!

Hotels 130
article thumbnail

Is Branditization of the Hospitality Industry inevitable?

Hospitality Net

Recently, both Hilton and Marriott announced their 2023 financial results. Good news all around. What peaked my interest was the pipeline (contracted and under development hotel rooms) for each hotel chain: 3,270 properties with 462,400 rooms for Hilton and 536,000 rooms for Marriott.

Pipeline 246

More Trending

article thumbnail

Here’s What Happens When Venue Software is Scalable (& When it’s Not)

Hospitality Net

Ever wondered what stands between your venue and its next big leap? The answer might surprise you. According to a McKinsey study, the culprit could be your software. Non-scalable software might be silently eating away anywhere from 8% to 28% of your potential revenue.

Revenue 235
article thumbnail

The Perfect Success Recipe: Breakas’ Journey to a Four-Fold Surge in Room Nights

STAAH

Breakas Hotel is revolutionizing its distribution and revenue management strategy with bookings increasing four times since moving to STAAH. Breakas Beach Resort is an intimate, adult-only retreat providing the ultimate “feet in the sand” beach holiday. Enhanced by the natural beauty of a private cove on the Pango peninsular, Breakas Beach Resort rests in an unrivaled backdrop in Port Vila, Vanuatu.

article thumbnail

Employee engagement: The method behind hospitality success

Hospitality Net

Imagine a luxury hotel where front desk staff greet you warmly, housekeepers meticulously prepare your room, and servers delight you with their attentive service. Now imagine the opposite: a hotel where staff seem unhappy in their roles and indifferent to your needs. The contrast is stark, and it underscores a fundamental truth about hospitality – employee engagement and customer experience are powerfully intertwined.

article thumbnail

The Perfect Success Recipe: Breakas’ Journey to a Four-Fold Surge in Bookings

STAAH

Breakas Hotel is revolutionizing its distribution and revenue management strategy with bookings increasing four times since moving to STAAH. Breakas Beach Resort is an intimate, adult-only retreat providing the ultimate “feet in the sand” beach holiday. Enhanced by the natural beauty of a private cove on the Pango peninsular, Breakas Beach Resort rests in an unrivaled backdrop in Port Vila, Vanuatu.

article thumbnail

Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

article thumbnail

Web capture – APAC

Revinate

2024 hospitality benchmark report Web capture - APAC Web capture - APAC In this chapter you will find In this chapter you will find 01 / Introduction 02 / Benchmarks >>> Reputation management >>> Cart abandonment 01 / Introduction 02 / Benchmarks >>> Reputation management >>> Cart abandonment [.] The post Web capture – APAC appeared first on Revinate.

article thumbnail

RHG arrives in Cambodia with dual-branded project in Phnom Penh

eHotelier

Radisson Hotel Group will make its debut in Cambodia following the signing of a landmark agreements with Prince Real Estate Group to operate two brand-new properties in the country's fast-growing city, Phnom Penh.

article thumbnail

Web capture – EMEA

Revinate

2024 hospitality benchmark report Web capture - EMEA Web capture - EMEA In this chapter you will find In this chapter you will find 01 / Introduction 02 / Global benchmarks >>> Reputation management >>> Cart abandonment 01 / Introduction 02 / Global benchmarks >>> Reputation management >>> Cart abandonment [.

article thumbnail

Hyatt to expand all-inclusive portfolio in Mexico property in Puerto Vallarta

eHotelier

Hyatt Hotels Corporation in collaboration with Grupo Hotelero Santa Fe, S.A.B. de C.V., announces that their affiliates have agreed to expand Hyatt’s Inclusive Collection portfolio in Mexico with plans for a Breathless Resort & Spa branded property to open next year in Puerto Vallarta.

Resorts 52
article thumbnail

ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

article thumbnail

Disco Chalet: The Ski-Culture Rave Upping Hudson Valley Nightlife

4Hoteliers

By Janet Mercel on 2.18.23 The nightlife of upstate New York ebbs and flows like anywhere else. But given its seasonal nature and relative isolation, when it ebbs, it can really ebb. There have been pockets of high level energy over the years, (ie. The Limelight club kids coming up in the late 90s to rave in fields, the Spiegeltent , House of Yes , Prime Time , et al.), but if there is any event in recent years that captures the lost art of curating a mega party, it’s the Disco Chalet.

Events 52
article thumbnail

Mihir Dwivedi appointed Front Office Manager at Aloft New Delhi Aerocity

eHotelier

We are thrilled to announce the appointment of Mihir Dwivedi as the Front Office Manager at Aloft New Delhi Aerocity. With an impressive background in hospitality and a relentless commitment to excellence, he will elevate the guest experiences through his expertise and innovative approach.

article thumbnail

Hotel Design in Focus: Balancing Authenticity, Modernity

Belza

Hotel Design in Focus: Balancing Authenticity, Modernity, and Guest Experience | Hotel Marketing

article thumbnail

Julie DeCecco appointed General Counsel at Vail Resorts

eHotelier

Vail Resorts, Inc today announced that Julie DeCecco, the company's current deputy general counsel and vice president, has been appointed general counsel and executive vice president. She succeeds David Shapiro who is leaving the company to pursue a new career opportunity. DeCecco will be effective in the role immediately and Shapiro will be supporting a successful transition through February 23, 2024.

Resorts 52
article thumbnail

A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

article thumbnail

Hotel Distribution Channel Manager: What Are the Advantages?

Refine

Hotel Distribution Channel Manager A hotel distribution channel manager is a vital tool for hotels to manage and distribute their room inventory across various online booking platforms efficiently. It synchronizes data like rates and availability, reducing overbookings and discrepancies. This system is crucial for maximizing online visibility and revenue, making it an essential component in The post Hotel Distribution Channel Manager: What Are the Advantages?

article thumbnail

Op-ed on how tech is revolutionising the agent and traveller experience

eHotelier

We’ve entered the era of travellers demanding even more from their trips. Now, they crave a more personalised vacation where each moment and detail feel tailor-made, allowing for an unforgettable travel experience. But the reality is that to bring this kind of trip to life, travellers may need to turn to travel agents for their unmatched expertise and a seamless booking experience.

Travel 52
article thumbnail

Experts offer top tips for booking your summer holiday

eHotelier

With summer fast approaching, maximizing the excitement of a future holiday and minimizing the stress of the entire process is essential.

52