Skift Blog

JUNE 27, 2023

Skift Take: Advanced AI is expected to allow travel companies to provide a higher level of personalization than ever, and there's big value in that.

Services 286

Services Travel 286

Hotel Management

JUNE 27, 2023

Singapore Airlines has been named World’s Best Airline in the 2023 Skytrax World Airline Awards, the fifth time it has won this prestigious accolade. Singapore Airlines took the top spot in four categories at this year’s Skytrax awards, including Best First Class Airline, Best First Class Comfort Amenities, and Best Airline in Asia. Singapore Airlines’ low-cost subsidiary Scoot was named Best Long Haul Low-cost Airline and ranked second in the World’s Best Low-cost Airlines category.

Travel 261

Travel Services Management Hotels 261

Hospitality Net

JUNE 27, 2023

In the old times, Americans typically tip 15 – 20% of the pre-tax bill in sit-down restaurants with wait staff. For hotel room service, tipping 10% is expected if gratuity is already included; otherwise, 20% or more should be added.

Services 246

Services Hotels 246

Hotel Management

JUNE 27, 2023

Global hospitality group Accor is anticipating 2023 RevPAR growth of 15-20% on last year and has unveiled an EBITDA target of between €920 million and €960 million. Speaking at a Capital Markets Day, held at the Group’s head office on Tuesday, Accor Chairman and Chief Executive Officer, Sébastien Bazin, said the business is taking advantage of the strengths of the two new divisions created in January 2023.

Branding 257

Branding Business Market Marketing 257

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B

Skift Blog

JUNE 27, 2023

Skift Take: The pledged capital injection from Global University Systems, a long-time player in for-profit education, is tiny. But its for-profit discipline is what Selina needs. In that vein, Selina will cut up to 350 jobs.

Branding 246

Branding Hotels 246

Hotel Management

JUNE 27, 2023

It’s time to hold your tiny traveller closer, VANITY GROUP has introduced its Little Luxuries: Hotel Amenities for Kids Collections. Specially designed for little guests with big expectations all around the world, VANITY GROUP continues to solidify itself as a world leader in luxury guest cosmetics. The VANITY GROUP beauty parade extends joy to the entire family with two exclusive collections to select from by Australian owned personal care brand, APPELLES and Italian made skincare by Cocci Nell

Hotels 246

Hotels Resorts Travel Branding 246

Hospitality Net

JUNE 27, 2023

Kalibri Labs, an innovative data science leader in hotel performance analytics and benchmarking, has released a groundbreaking initiative, which will be supported by multiple industry associations, that will revolutionize the approach of hoteliers in a market dominated by digital disruption.

Market 244

Market Marketing Hotels 244

Skift Blog

JUNE 27, 2023

Skift Take: Vacasa is a leader in brand building within the short-term rental space, but Skift Research estimates it still relies heavily on third-party booking sites, like Airbnb, for the majority of sales. Management surely hopes to become a majority first-party business – and to earn the margin benefits that follow.

Branding 243

Branding Sales Business Management 243

Hospitality Net

JUNE 27, 2023

Grand Central Hotel Private Limited, a hotel development and investment company based in Nepal, today announced the signing of a franchise agreement with Wyndham Hotels & Resorts to open a new Ramada by Wyndham hotel in Itahari, Nepal.

Resorts 242

Resorts Hotels 242

Skift Blog

JUNE 27, 2023

Skift Take: Abu Dhabi acknowledges that culture serves as a unique and compelling attraction that sets it apart from other destinations, helping the emirate to attract tourists seeking authentic cultural experiences.

Tourism 239

Tourism Travel 239

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

Hospitality

Hospitality Net

JUNE 27, 2023

Today at the Hospitality Industry Technology Exposition and Conference (HITEC®), UrVenue revealed enhancements to UV Enterprise, the hospitality industry’s pioneering Property Experience Management System (PXMS). These enhancements introduce a new capability known as Guest Experience, featuring Guest Portal and Guest Services, both of which leverage integrations into leading platforms OpenTable, Hapi and more.

Services 242

Services Hospitality Management 242

Skift Blog

JUNE 27, 2023

Skift Take: Cities can't fully maintain the businesses that underly their tourism appeal without the foot traffic and support of their suburban residents.

Tourism 246

Tourism Business 246

Hospitality Net

JUNE 27, 2023

Pan Pacific Hotels Group, a member of Singapore-listed UOL Group Limited, today signs a new luxury development with Metro-Ply Family of Companies, strengthening its network in Thailand.

Services 240

Services Hotels 240

Skift Blog

JUNE 27, 2023

Skift Take: From low-key stays to new-gen hostels and neighborhood apartment set-ups, the Spanish capital is moving its hospitality scene to luxury addresses.

Hospitality 246

Hospitality Hotels 246

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Market

Hospitality Net

JUNE 27, 2023

This Pride Month, we sat down with Antonietta Varlese, SVP Sustainability, Communications & Institutional Relations Americas - Premium, Midscale & Economy Brands at Accor, and Clark Massad, VP Global Partnerships at IGLTA, the International LGBTQ+ Travel Association dedicated to advancing LGBTQ+ tourism, to discuss and share their insights and perspectives on LGBTQI+ tourism and travel, the challenges faced today and their vision for tomorrow.

Tourism 217

Tourism Travel Branding 217

Skift Blog

JUNE 27, 2023

Skift Take: The tit-for-tat in generative AI one-upmanship has begun with both Booking.com and Expedia having ChatGPT apps. This will go on for many years.

Travel 246

Travel 246

Hospitality Net

JUNE 27, 2023

Bethesda, MD – June 27th, 2023 – ROOMDEX, the provider for ABS (Attribute-based Selling) in upselling for hotels, today has announced new, record-breaking performance results from across all hotels using ABS for Upselling.

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Upsell Revenue Hotels 217

Hotel Management

JUNE 27, 2023

Opportunities abound in hotel development across the Asia Pacific with many groups reporting strong interest in white-label management and franchising partnerships. Here, Wyndham Hotels and Resorts, Vice President of Business Development SEAPR, Matt Holmes, discusses the challenges and opportunities in the market. Persistent interest rate hikes have a knock-on effect on the construction of new hotels as cost of debt for hotel developers and would-be buyers has increased significantly.

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Construction Hotels Accommodation Management 228

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Branding

Hospitality Net

JUNE 27, 2023

Hapi, a provider of integration solutions for the hospitality industry, announced that Sage Hospitality Group has experienced remarkable transformation in CRM capabilities with the help of Salesforce technology, powered by Hapi. By leveraging Hapi’s Salesforce expertise and Hapi Guest for Salesforce, Sage has seen accelerated results and maximized their utilization of the Salesforce platform.

Hospitality 217

Hospitality 217

Skift Blog

JUNE 27, 2023

Skift Take: The Dublin-based low-cost airline’s mega deal for up to 300 Boeing 737-10s is just in time to support a push into newer markets.

Market 246

Market Marketing 246

Hospitality Net

JUNE 27, 2023

Percipia, a telephony and mobility solutions and services provider for the hospitality industry, announced it is expanding its partnership with Cisco by delivering Parallax, a hospitality interface gateway for unified communications, to the Webex platform. This integration for the hospitality market allows administrative call control where customers such as hotels can now deploy Webex extensions for calling in guest rooms with caller-ID upon check-in.

Hospitality 212

Hospitality Services Market Marketing 212

Skift Blog

JUNE 27, 2023

Skift Take: Will this growth happen within Accor’s existing brands, its joint venture with Ennismore, or possibly an acquisition?

Branding 242

Branding Hotels 242

Advertiser: ZoomInfo

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

Scale

Hospitality Net

JUNE 27, 2023

InnSpire, the leading provider of a comprehensive technology suite that helps drive a seamless, world-class guest experience for some of the world’s most iconic hotels and brands, today announced a strategic partnership with Positron Access Solutions, a leading provider of carrier-grade telecommunications systems for the hospitality sector and other markets.

Hotels 209

Hotels Branding Market Marketing 209

Skift Blog

JUNE 27, 2023

Skift Take: With business travel still recovering, Delta is looking at a new audience for its premium services.

Business 246

Business Travel Services 246

Hospitality Net

JUNE 27, 2023

InnSpire, the leading provider of a comprehensive technology suite that helps drive a seamless, world-class guest experience for some of the world’s most iconic hotels and brands, today announced that it has inked a global channel distribution partnership with CNN International Commercial (CNNIC). The new partnership will provide seamless access to the world’s leading news channel and other content from across the Warner Bros.

Branding 195

Branding Hotels 195

Skift Blog

JUNE 27, 2023

Skift Take: While diversification efforts are underway to expand Saudi Arabia's tourism sector beyond religious tourism, the hajj pilgrimage continues to be a vital pillar of the country's tourism and economic landscape.

Tourism 169

Tourism Travel 169

Advertiser: ALHI

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

Travel

Hospitality Net

JUNE 27, 2023

Royal Garden is a luxury hotel located in London in the iconic Kensington High Street. The hotel has 400 bedrooms with unparalleled views of the London skyline. The Royal Garden is proud of its awesome location in a borough with an array of shops and restaurants to suit every need and walking distance to three world class museums, Kensington Palace and adjoining Gardens.

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Shopping Hotels Services Business 192

Hotel Management

JUNE 27, 2023

Capella Sydney has unveiled its sixth-floor spa and wellness offering under house-label Auriga Spa, exclusively for in-house guests. The wellness retreat includes four spa treatment rooms, a 20-metre heated swimming pool and Technogym-equipped gymnasium, as well as sauna, steam facilities and experiential showers. Here, guests can avail of a range of luxurious treatments that utilise a custom-made range of skincare products by Byron Bay brand Synthesis Organics; signature massages informed by th

Branding 147

Branding Operations Management Hotels 147

Hospitality Net

JUNE 27, 2023

The World Travel & Tourism Council’s (WTTC) 2023 Economic Impact Research (EIR) today reveals the Greek Travel & Tourism sector is projected to near pre-pandemic levels this year.

Tourism 186

Tourism Travel 186

Lodging

JUNE 27, 2023

LODGING is LIVE at HITEC 2023. Find more of our show coverage click here, and be sure to check out our video coverage here. As hospitality technology experts convene in Toronto, Ontario, Canada at the Metro Toronto Convention Centre, HITEC 2023 is already underway with discussions surrounding artificial intelligence (AI), data collection and usage, and high-performing tech blended with human elements.

Travel 147

Travel Hospitality Events Hotels 147

Advertiser: ZoomInfo

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.

Intent