Tue.Oct 11, 2022

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Wellbrook Hospitality’s principals on future growth

Boutique Hotel News

BHN editor Eloise Hanson speaks to Timothy Griffin, PJ Kenny and Prasanthan Balakrishnan, principals at Wellbrook Hospitality , about the group’s first project LEVEN Manchester, expansion plans, and investor sentiment. The post Wellbrook Hospitality’s principals on future growth appeared first on Boutique Hotel News.

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Why your hotel needs a sleep program

eHotelier

A good sleep program is a leading factor in guest satisfaction and word of mouth, plus it also offers upsell opportunities and long-term brand equity support.

Upsell 105
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7 Awesome Video Marketing Ideas For Hotels

STAAH

Video content gives travelers a sneak peek into every aspect of a potential vacation experience before the guest even take off on their trip—and these days guests value transparency above almost anything else when making purchasing decisions! Guest writer and hospitality industry expert Are Morch shares his tips and ideas for hoteliers to try. Since the dawn of time, hotels have been trying to convince customers to visit them.

Market 104
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Marketing your hotel on Instagram: Everything you need to know

SiteMinder

Instagram is one of the most effective social media platforms available to hotel owners in today’s social and digitally driven environment, with it boasting more than one billion users. Popular among holidaymakers, adventurers and explorers, Instagram is a favoured social platform for all travellers as a source to discover and learn more about a destination.

Market 72
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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6 Awesome Video Marketing Ideas For Hotels

STAAH

Video content gives travelers a sneak peek into every aspect of a potential vacation experience before the guest even take off on their trip—and these days guests value transparency above almost anything else when making purchasing decisions! Guest writer and hospitality industry expert Are Morch shares his tips and ideas for hoteliers to try. Since the dawn of time, hotels have been trying to convince customers to visit them.

Market 89
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A comprehensive overview of job positions within a hotel

SiteMinder

Guests in a hotel may only interact with a handful of people, but behind the scenes there are many different hotel staff positions. And, depending on the size of the hotel, this can easily translate to dozens of on-duty staff at any given time. Let’s take a look at the various job positions available in the hotel industry. Table of contents. Front of house positions in a hotel.

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A guide to hotel departments, operational areas and building functions

SiteMinder

A hotel is very much like a swan swimming on a lake. Even when all is seemingly calm on the surface (or, rather, at reception), there is a flurry of activity going on behind the scenes to make sure that things run smoothly. So who are the people who make sure that a hotel building functions properly? Where are all the different hotel departments located and what exactly do they all do?

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5 tips to increase your TRevPar

Experience Hotel

Dear hoteliers, As you already know, providing targeted and personalized offers to your guests (before and during their stay) improves the guest experience and increases TRevPAR. In addition, it generates additional revenue, allowing the hotel to capture a larger portion of the guest’s travel spend. OTAs are an excellent example of this phenomenon, and have [.

OTA 52
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Helbiz and Moovit expand partnership to outsmart congestion

eHotelier

With a shared vision for easier, more sustainable commutes, Moovit will display locations of nearby Helbiz vehicles to encourage riders toward car-free, multi-modal trips.

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Everything you need to know about hotel video marketing

SiteMinder

Travellers love to find inspiration through video-based content. Around 65% of people watch videos when planning a trip and choosing a destination, with a further 54% opt for videos when searching for accommodation. Video marketing should be an integral part of any hotel’s marketing plan and is largely becoming the most important aspect of content marketing.

Market 52
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Thompson San Antonio – Riverwalk welcomes three to senior team

eHotelier

Eugene Mardell has been appointed General Manager; Melanie Bruce has joined as Director of Sales and Marketing; and Natalie Fournier as Director of Revenue.

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Complete guide to hotel restaurant management

SiteMinder

Managing a hotel restaurant can be a complex operation, as it might mean several restaurants in a property are functioning under one system. Hotels will need to ensure restaurant operations and service is seamless across multiple areas and locations. While there’s definitely some risks involved in such an enterprise, there’s also the opportunity for rich rewards at your hotel.

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Dusit Hotel & Suites – Doha makes its grand debut

eHotelier

Dusit International's third hotel in Qatar will open its doors to welcome the world ahead of the FIFA World Cup Qatar 2022.

Hotels 52
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Everything you need to know about a hotel PMS and what it does

SiteMinder

Technology in the hotel industry continues to advance at a rapid pace and hotel property management software (PMS) remains essential for hoteliers looking to improve how they run their business. The key to reaping the benefits of an effective hotel management software system is to select the right one for your property. It’s critical that you know exactly what the hotel management technology is and why it is important for you to implement it at your hotel.

Hotels 52
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Sydney recorded best hotel performance of the pandemic-era in September

eHotelier

Sydney’s monthly hotel performance reached a pandemic-era high, according to preliminary September 2022 data from STR.

Hotels 52
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Relais & Châteaux select Mews as PMS partner

Boutique Hotel News

Worldwide: Relais & Châteaux, a global collection of independently owned hotels and restaurants, has selected cloud-based Mews as its preferred property management system. Over 580 hotels comprising more than 14,000 rooms within Relais & Châteaux’s portfolio can now choose to use Mews PMS. Mews serves over 3,000 properties across more than 70 countries.

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AHC22: Andrew Robb, RBH Hospitality Management

Boutique Hotel News

BHN speaks to Andrew Robb, chief financial officer at RBH Hospitality Management , about controlling costs through high inflation, the group’s ESG strategy, and luxury hotel management agreements. Filmed at the Annual Hotel Conference 2022. The post AHC22: Andrew Robb, RBH Hospitality Management appeared first on Boutique Hotel News.

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HolidayHero closes €500k pre-seed round

Boutique Hotel News

Netherlands: HolidayHero, a software platform that supports hotels and short-term rental hosts to manage and exceed guest expectations, has closed a €500,000 pre-seed funding round to kick off its vision of delivering proactive and personalised guest experiences in the travel industry. The investment was led by Ruud Stelder, Dennis Cuijpers [formerly of SEOshop / Lightspeed and now at Orderchamp], and Hjalte Niehorster [formerly of Lightspeed], a renowned group of SaaS-tech angels and founders

Closing 52
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Redevco acquires six European hotels for €80m

Boutique Hotel News

Spain/Portugal: Urban real estate manager Redevco has entered the hospitality market with the acquisition of six hotels in Portugal and Spain to seed the launch of its ‘Next Gen Stays’ JV platform. Redevco plans to build a €250 million portfolio in the Iberian markets which caters to youth tourism and experiential travel. The first acquisitions are based in Lisbon, Bilbao, Seville, Porto and Malaga.

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AHC22: Joe Stather, Questex

Boutique Hotel News

BHN speaks to Joe Stather, market leader of operational real estate at Questex, about the short-term outlook for hotels, why the industry is attractive for investment, and key market trends for 2023. Filmed at the Annual Hotel Conference 2022. The post AHC22: Joe Stather, Questex appeared first on Boutique Hotel News.