Sun.Sep 17, 2023

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Airline Loyalty Keeps Degrading: I’m a Free Agent and You Should Be Too

Skift Blog

Skift Take: When it comes to airline loyalty, if everyone is "elite" no one is. As Delta rebalances its loyalty program, customers need to remember it is a business in the service of shareholders. I'm surprised it has taken this long for programs to arrive at this revenue-driven conclusion.

Revenue 329
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How to Retain Your Hotel’s Loyal Customers in the Digital Era

Are Morch

In today’s digital age, hotels face new challenges in keeping their cherished guests coming back for more. With the internet’s vast options and changing customer preferences, hotels need to adapt and find innovative ways to maintain customer loyalty. This blog will explore straightforward strategies that hotels can use to ensure that their loyal guests remain […] The post How to Retain Your Hotel’s Loyal Customers in the Digital Era appeared first on Are Morch, Digital Tr

Hotels 162
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Ask Skift: Why Is There a Pilot Shortage in the U.S.?

Skift Blog

Skift Take: The U.S. is still experiencing a significant pilot shortage despite the boom in air travel this year. Ask Skift explains why.

Travel 341
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Introduction to the Principles – The Matching Principle

Hotel Financial Coach Blog

Introduction to the Principles – The Matching Principle Purchase on Amazon in paperback, hardcover or Kindle format Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting […] The post Introduction to the Principles – The Matching Principle first appeared on Hotel Financial Coach

Services 147
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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How Billionaire-Owned Como Hotels Retooled Its Luxury Hotel Strategy

Skift Blog

Skift Take: Como Hotels and Resorts is executing a strategic playbook that puts broader luxury sector dynamics into sharp relief.

Resorts 287
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STUDY: 3 in 4 Consumers Dine Out At Least Once a Week

Hospitality Tech

Consumers are cutting back on alcohol and other purchases, according to a Popmenu study. Restaurant labor costs surge, prompting more tech adoption to meet demand.

Consumer 105

More Trending

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ChowNow Partners with Boostly to Provide Integrated SMS Marketing to Restaurants

Hospitality Tech

The Boostly and ChowNow integration enables ChowNow’s restaurant partners to drive more incremental revenue, increase customer retention, and generate more feedback and reviews through Boostly’s SMS marketing platform.

Market 52
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Marriott International signs agreement to bring autograph collection hotels to AlUla in Saudi Arabia

eHotelier

Marriott International, Inc. has announced it has signed an agreement with AlUla Development Company (UDC), fully owned by the Public Investment Fund (PIF), to open an Autograph Collection property in Saudi Arabia. Expected to open in 2025, the hotel will be located in the heart of downtown AlUla.

Hotels 52
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ACCOR Increases Its Stake in dailypoint

Hospitality Tech

The three founding shareholders of TSC have divested additional shares to Accor, solidifying a groundbreaking alliance while retaining a controlling majority stake of 63%

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Holiday Inn & Suites Geelong opens in the thriving regional centre of Victoria, Australia

eHotelier

IHG Hotels & Resorts and Franzé Developments have opened a brand-new Holiday Inn & Suites in Australia. The opening of Holiday Inn & Suites Geelong marks a significant milestone as the first major new-build hotel in the area in almost 20 years invigorating Geelong with one of the world’s most recognised and trusted hotel brands.

Resorts 52
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Jack in the Box Opens Drive-Thru Only Location

Hospitality Tech

The drive-thru only prototype includes a drive-thru and walk-up window for ordering and pickup, and dedicated parking for mobile and third-party delivery orders.

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Sofia Vandaele appointed Regional Director of Operations at InterContinental New York Barclay

eHotelier

InterContinental® New York Barclay Hotel (Known as The Barclay), owned by 111 East 48th Street Holdings, LLC and managed by IHG, has announced the appointment of Sofia Vandaele as Regional Director of Operations, Luxury & Lifestyle, NYC. In her new role, she will helm the luxury brand's strategic direction and brand awareness for both InterContinental® New York Barclay and InterContinental® Times Square.

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GauVendi Solves the Problem of Manual Room Assignments with Its AI-Driven Solution Inventi-Flow

Hospitality Tech

Solution helps hotel operators optimize their operations and reservations to achieve their revenue or occupancy goals effectively.

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Gerrit Gräf has been appointed General Manager at JW Marriott Marquis Hotel Dubai

eHotelier

JW Marriott Marquis Hotel Dubai and Dubai Marriott Harbour Hotel & Suites have appointed Gerrit Gräf as the new multi-property general manager. Gräf, with over two decades of Marriott experience replaces the much-respected Bill Keffer, who retired earlier in 2023.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Healthy Hotel Owner & Manager Relationship To Propel Growth

Belza

Healthy Hotel Owner & Manager Relationship To Propel Growth | Hotel Marketing

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VisitBritain puts importance of business events sector in spotlight, hosting first ‘Ambassador Reception.’

eHotelier

VisitBritain has been putting the importance of the business events sector in the spotlight, hosting its first ‘Ambassador Reception’ to recognise city sector and academic ambassadors who continue to secure new international business events in Britain.

Events 52
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First Hospitality Expands Reach with Acquisition of Hostmark Hospitality Group

Hospitality Tech

Strategic acquisition adds depth and breadth to company’s portfolio.

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Raising the Barre: Avani+ Fares Maldives Resort brings ballet retreat to Baa Atoll

eHotelier

Avani+ Fares Maldives Resort, a natural island hideaway on the western edge of the heart-shaped Baa Atoll, is bringing classical ballet to its shores with the launch of a new “Baa Atoll Ballet Retreat”. This exclusive retreat, featuring Royal Ballet-trained dancer Karis Scarlette, is set to grace the island of Fares from 6th to the 19th of November 2023.

Resorts 52
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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What’s the buzz among today’s hoteliers?

eHotelier

What’s the buzz among today’s hoteliers? - Insights - Insights AI, labor shortages, cyber security and combating trafficking dominate discussions at recent hospitality tradeshows and conferences.