Sun.Sep 17, 2023

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Ask Skift: Why Is There a Pilot Shortage in the U.S.?

Skift Blog

Skift Take: The U.S. is still experiencing a significant pilot shortage despite the boom in air travel this year. Ask Skift explains why.

Travel 342
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How to Retain Your Hotel’s Loyal Customers in the Digital Era

Are Morch

In today’s digital age, hotels face new challenges in keeping their cherished guests coming back for more. With the internet’s vast options and changing customer preferences, hotels need to adapt and find innovative ways to maintain customer loyalty. This blog will explore straightforward strategies that hotels can use to ensure that their loyal guests remain […] The post How to Retain Your Hotel’s Loyal Customers in the Digital Era appeared first on Are Morch, Digital Tr

Hotels 162
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Airline Loyalty Keeps Degrading: I’m a Free Agent and You Should Be Too

Skift Blog

Skift Take: When it comes to airline loyalty, if everyone is "elite" no one is. As Delta rebalances its loyalty program, customers need to remember it is a business in the service of shareholders. I'm surprised it has taken this long for programs to arrive at this revenue-driven conclusion.

Revenue 331
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Introduction to the Principles – The Matching Principle

Hotel Financial Coach Blog

Introduction to the Principles – The Matching Principle Purchase on Amazon in paperback, hardcover or Kindle format Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting […] The post Introduction to the Principles – The Matching Principle first appeared on Hotel Financial Coach

Services 147
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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How Billionaire-Owned Como Hotels Retooled Its Luxury Hotel Strategy

Skift Blog

Skift Take: Como Hotels and Resorts is executing a strategic playbook that puts broader luxury sector dynamics into sharp relief.

Resorts 304
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STUDY: 3 in 4 Consumers Dine Out At Least Once a Week

Hospitality Tech

Consumers are cutting back on alcohol and other purchases, according to a Popmenu study. Restaurant labor costs surge, prompting more tech adoption to meet demand.

Consumer 105

More Trending

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ACCOR Increases Its Stake in dailypoint

Hospitality Tech

The three founding shareholders of TSC have divested additional shares to Accor, solidifying a groundbreaking alliance while retaining a controlling majority stake of 63%

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Social Media Trends: What Every Marketer and Business Should Know Before 2024

Inn Sight

In the dynamic world of social media, being ahead of the curve holds utmost importance for marketers and businesses striving to thrive in the expansive digital landscape. Let's delve into the indispensable trends in social media that demand the attention of every marketer and business before the onset of 2024.

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GauVendi Solves the Problem of Manual Room Assignments with Its AI-Driven Solution Inventi-Flow

Hospitality Tech

Solution helps hotel operators optimize their operations and reservations to achieve their revenue or occupancy goals effectively.

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Marriott International signs agreement to bring autograph collection hotels to AlUla in Saudi Arabia

eHotelier

Marriott International, Inc. has announced it has signed an agreement with AlUla Development Company (UDC), fully owned by the Public Investment Fund (PIF), to open an Autograph Collection property in Saudi Arabia. Expected to open in 2025, the hotel will be located in the heart of downtown AlUla.

Hotels 52
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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First Hospitality Expands Reach with Acquisition of Hostmark Hospitality Group

Hospitality Tech

Strategic acquisition adds depth and breadth to company’s portfolio.

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Holiday Inn & Suites Geelong opens in the thriving regional centre of Victoria, Australia

eHotelier

IHG Hotels & Resorts and Franzé Developments have opened a brand-new Holiday Inn & Suites in Australia. The opening of Holiday Inn & Suites Geelong marks a significant milestone as the first major new-build hotel in the area in almost 20 years invigorating Geelong with one of the world’s most recognised and trusted hotel brands.

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ChowNow Partners with Boostly to Provide Integrated SMS Marketing to Restaurants

Hospitality Tech

The Boostly and ChowNow integration enables ChowNow’s restaurant partners to drive more incremental revenue, increase customer retention, and generate more feedback and reviews through Boostly’s SMS marketing platform.

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Sofia Vandaele appointed Regional Director of Operations at InterContinental New York Barclay

eHotelier

InterContinental® New York Barclay Hotel (Known as The Barclay), owned by 111 East 48th Street Holdings, LLC and managed by IHG, has announced the appointment of Sofia Vandaele as Regional Director of Operations, Luxury & Lifestyle, NYC. In her new role, she will helm the luxury brand's strategic direction and brand awareness for both InterContinental® New York Barclay and InterContinental® Times Square.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Jack in the Box Opens Drive-Thru Only Location

Hospitality Tech

The drive-thru only prototype includes a drive-thru and walk-up window for ordering and pickup, and dedicated parking for mobile and third-party delivery orders.

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Gerrit Gräf has been appointed General Manager at JW Marriott Marquis Hotel Dubai

eHotelier

JW Marriott Marquis Hotel Dubai and Dubai Marriott Harbour Hotel & Suites have appointed Gerrit Gräf as the new multi-property general manager. Gräf, with over two decades of Marriott experience replaces the much-respected Bill Keffer, who retired earlier in 2023.

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VisitBritain puts importance of business events sector in spotlight, hosting first ‘Ambassador Reception.’

eHotelier

VisitBritain has been putting the importance of the business events sector in the spotlight, hosting its first ‘Ambassador Reception’ to recognise city sector and academic ambassadors who continue to secure new international business events in Britain.

Events 52
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Raising the Barre: Avani+ Fares Maldives Resort brings ballet retreat to Baa Atoll

eHotelier

Avani+ Fares Maldives Resort, a natural island hideaway on the western edge of the heart-shaped Baa Atoll, is bringing classical ballet to its shores with the launch of a new “Baa Atoll Ballet Retreat”. This exclusive retreat, featuring Royal Ballet-trained dancer Karis Scarlette, is set to grace the island of Fares from 6th to the 19th of November 2023.

Resorts 52
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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What’s the buzz among today’s hoteliers?

eHotelier

What’s the buzz among today’s hoteliers? - Insights - Insights AI, labor shortages, cyber security and combating trafficking dominate discussions at recent hospitality tradeshows and conferences.