Thu.Feb 16, 2023

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Opportunities for tourism due to post-pandemic travel triggers

eHotelier

New values of travel are opening up important opportunities for hoteliers and DMOs to create innovative and engaging offers based on quality rather than quantity of travel demand.

Travel 111
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Hotel renovation and conversion activity soars in the U.S.

Hotel Business

Hotel renovation and conversion pipeline activity, at the end of the fourth quarter of 2022, is at the highest totals Lodging Econometrics (LE) has ever recorded. Renovations and conversions account for more projects and rooms than those that are currently in the under construction stage of the new construction pipeline. At the end of Q4 ’22, there were a total of 1,008 projects/135,492 rooms under construction in the U.S.

Scale 99
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The Big Connect Kolkata & Udaipur – A Huge Success

STAAH

STAAH hosted its most anticipated conference The Big Connect in Kolkata & Udaipur along with leading tech partners from the Hospitality space – Webbeds, OTA Insight, and Airpay. The events were extremely successful with over 150 participants which included Owners, General Managers and Departmental Heads of Hotels and Hotel Groups. The Big Connect in Kolkata was a day-long conference, starting with Interactive KeyNote Sessions, & an informative Panel Discussion on 2023 & Road A

Events 98
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Europe’s tourism rebound predicted to continue into 2023

eHotelier

The outlook for travel to Europe is promising despite global pressures such as high inflation, the war in Ukraine and consequent energy crisis, and the looming economic recession. The latest data indicates a recovery of 75% of 2019 travel volumes to Europe in 2022. This strong tourism rebound is expected to continue well into 2023, though at a slower pace.

Tourism 97
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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LHA unveils Hotel & Entrepreneurship Investment Report

Hotel Business

The Latino Hotel Association has released the inaugural Latino Hotel and Entrepreneurship Investment (LHEI) Report showcasing data and research detailing Hispanic entrepreneurship, economic and population growth and specific opportunities and barriers to Latino business ownership within and outside the hospitality industry. The report advocates for specific policy needs necessary for Latinos to navigate the steps required to own and invest successfully in hotels and demonstrates the importance o

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Langham Hospitality Group breaks ground on Venice hotel

Boutique Hotel News

Italy: Global hotel company Langham Hospitality Group has begun work on The Langham, Venice, which is due to open in 2026. The hotel is set directly on the Venetian laguna on the island of Murano, where the Casino Mocenigo and the Murano glass factory used to stand. The sites will be transformed into a 133-room hotel with an exclusive courtyard garden and a 20-metre pool by Italian architects Matteo Thun & Partners.

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Exclusive Collection acquires Ansty Hall

Boutique Hotel News

UK: Independent hotel group Exclusive Collection has purchased Ansty Hall in North Warwickshire from Macdonald Hotels. The 62-bedroom property marks the seventh addition to the Exclusive Collection portfolio of country house hotels. It joins Pennyhill Park, South Lodge, The Manor House, Lainston House, Royal Berkshire, and Fanhams Hall. Ansty Hall sits on eight acres of landscaped gardens and dates back to the 17th century.

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HEI adds Saranac Waterfront Lodge to portfolio

Hotel Business

HEI Hotels & Resorts has added the 93-room Saranac Waterfront Lodge in Saranac Lake, NY, bringing its portfolio of third-party managed hotels to 101. “A beloved local destination, the Saranac Waterfront Lodge has a wonderful reputation we look forward to expanding upon with both locals and visitors,” said Rachel Moniz, principal/COO, HEI. “With an incredible location in the heart of the Adirondacks, one surrounded by natural beauty and wonders, the lodge truly is the ‘base camp for area adve

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At Your Service: How to Personalize the Guest Experience Using Tech

Intelity

Wondering how to personalize the guest experience at your property? The answer lies in hotel technology. When it comes to retail marketing, personalization is king. The ability to tailor a customer’s shopping experience increases their satisfaction, leading to customer loyalty. The same goes for hotels. When a guest checks into a hotel, they crave a personalized experience that makes them as comfortable as they are at home.

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In conversation with: Marcos Cain, Founder of Stickman Tribe

Hotel Designs

Hotel Designs In conversation with: Marcos Cain, Founder of Stickman Tribe In conversation with: Marcos Cain, Founder of Stickman Tribe Award-winning design studio Stickman Tribe is known for approaching design challenges creatively while connecting to the unique customs and heritage of each new development site. With the studios’ work within the new W Dubai Mina Seyahi receiving a lot of attention, writer Pauline Brettell caught up with Principal and Founder Marcos Cain to find out a litt

Resorts 52
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Hotel SEO Marketing

Amadeus Hospitality

A Hotelier’s Quick Guide to Hotel SEO Marketing: What Is It and How Does It Work? The first step in increasing direct bookings for your hotel is to drive more search traffic to the hotel’s website or Brand.com. Here we will explore how an effective e-commerce strategy should begin with positioning your hotel’s website on online search engines to win more visibility and maximize direct booking revenue.

Market 52
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Four Seasons unveils new Private Retreats is Los Cabos

Hotel Designs

Hotel Designs Four Seasons unveils new Private Retreats is Los Cabos Four Seasons unveils new Private Retreats is Los Cabos Four Seasons Resort and Residences Los Cabos at Costa Palmas has opened the doors on its ultra-luxury Private Retreats collection located within the exclusive resort community of Costa Palmas on the East Cape of Los Cabos. We stepped inside to take a look and admire the view… Four Seasons Private Retreats offers more than 750 of the world’s finest luxury vacation home

Resorts 52
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Chef Pascal Silman appointed Executive Chef of La Fonda Heritage Hotel Marbella

eHotelier

Pascal Silman has been appointed as Executive Chef of La Fonda Heritage Hotel, a boutique luxury hotel set to open soon in Marbella as the first Relais & Châteaux property in Andalucia, Spain.

Hotels 52
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Dual-branded Element/Le Méridien opens in Salt Lake City

Hotel Business

Element Hotels and Le Méridien Hotels & Resorts , together with The Ritchie Group and Garn Development , have opened Element Salt Lake City Downtown and Le Méridien Salt Lake City Downtown. The dual-branded property features Element’s 100th global opening and its first in Salt Lake City. It also marks the first Le Méridien in Utah. This first-ever combination of the two brands is managed by Azul Hospitality Group.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Bab Al Shams, Dubai’s iconic heritage desert resort is now open

eHotelier

Nestled within the glistening golden dunes of the desert on the outskirts of Dubai, the iconic Bab Al Shams Desert Resort opens under the Rare Finds vertical of Kerzner International, welcoming guests from 10 February 2023.

Resorts 52
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JLL: U.S. hotel sales kick off 2023 with a bang

Hotel Business

Despite a slowdown in sales in the second half of 2022 due to dislocation in the debt markets, hotel investors have kicked off 2023 with record sales for quality assets in highly desirable and growing markets, according to JLL Hotels & Hospitality Group. A recent example of these transactions includes the sale of the Diplomat Beach Resort in Hollywood, FL, which was the third-largest single-asset sale in U.S. history.

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HEI Hotels and Resorts adds 93-room Saranac Waterfront Lodge to portfolio of Third-Party Managed Hotels

eHotelier

Officials of HEI Hotels & Resorts, a leading hospitality investment and management company, today announced the addition of the 93-room Saranac Waterfront Lodge, bringing its portfolio of third-party managed hotels to 101.

Resorts 52
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Hyatt reports ’22 RevPAR growth of 60.2% YOY

Hotel Business

Hyatt Hotels Corporation reported net income of $294 million in the fourth quarter of 2022 and $455 million for the full year. Comparable systemwide RevPAR increased 34.8% in the fourth quarter and 60.2% for the full year of 2022 year-over-year. “Our results in the fourth quarter mark the completion of a truly transformative year,” said Mark S.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Amsterdam hotels showed typical seasonal slowing in January

eHotelier

In its first January without restrictions since 2020, Amsterdam hotel performance showed a typical season slowing from the months prior, according to preliminary January 2023 data from STR.

Hotels 52
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RoomRaccoon integrates with Epos Now

Boutique Hotel News

Worldwide: Hotel management system RoomRaccoon has announced a two-way integration with point-of-sale (POS) system , Epos Now. The integration will enable hotel clients to track guests’ payments throughout their stay. Orders can be processed from the Epos Now platform and then added to the guest’s invoice in the RoomRaccoon PMS. It will also provide guests the opportunity to settle payments from anywhere on property.

Retail 52
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Vespera Resort names Executive Chef

eHotelier

Vespera Resort on Pismo Beach, an Autograph Collection Hotel on California’s Central Coast, is pleased to announce the appointment of Alex Aviles from sous chef to the position of executive chef for both its signature restaurant Pequín Coastal Cocina and for the resort.

Resorts 52
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The Osthoff Resort Hires TravelBoom as Search Marketing Partner

Travelboom Marketing

Myrtle Beach, S.C., February 16, 2023 — The Osthoff Resort, a luxury resort location in ElkhartLake, WI, has hired TravelBoom, a leading provider of search marketing services and expertise, to manage its online presence and drive more bookings through its website. The marketing firmwill use search marketing as a tactic to gain online presence and traffic via paid and unpaid strategies on search engines.

Hiring 40
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.