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The Langham London has a rich history of being one of the British Capital’s most luxurious hotels, thanks to the rooms, amenities and fantastic food and beverage on offer. Leading the team is Executive Chef, Berwyn Davies and to find out what’s on offer, James Wilkinson sat down with him for an exclusive chat in London. Berwyn, tell us what makes The Langham, London’s restaurants so popular in your opinion?
Skift Take: You probably can't blame travel companies for giving travelers more options for financing their vacations. But which will be the first to run a YouTube ad on how to responsibly budget for your next trip?
The Le Méridien brand is back Down Under, marking its return with the opening of Le Méridien Melbourne in March. General Manager Peter Minatsis discusses the latest iteration of the brand and what makes this particular hotel special. As a new iteration of the Le Méridien brand in Australia, what do you think makes this a special and unique offering in this segment?
Skift Take: A top investment bank points to signs that augur well for fourth-quarter hotel company performance. One key factor is rising bookings for group events. Plus, other news in hotel deals and development worldwide.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
The Sydney suburb of Manly has welcomed the arrival of a Peppers Manly Beach, a 42-key hotel that promises coastal elegance and personalised service. Managed by Accor Vacation Club, Peppers Manly Beach – previously known as the North Tower of The Sebel Sydney Manly Beach, celebrated its officially opening in late August. “This stunning property marks a significant milestone for Accor Pacific, as we continue to deliver exceptional experiences,” said Accor Pacific CEO Sarah Derry.
Here's an in-depth look at how making your hotel's vision clear and relatable can inspire everyone, make work more meaningful, and create memorable experiences for your guests.
Tourism leaders in New Zealand have raised concerns about the future of the industry due to a proposed NZ$15 million reduction in government funding to promote New Zealand as a visitor destination. James Doolan, Strategic Advisor at Fantail Advisory and Strategic Director at hotel industry body Hotel Council Aotearoa (HCA), said that New Zealand is systemically underinvesting in tourism marketing.
Tourism leaders in New Zealand have raised concerns about the future of the industry due to a proposed NZ$15 million reduction in government funding to promote New Zealand as a visitor destination. James Doolan, Strategic Advisor at Fantail Advisory and Strategic Director at hotel industry body Hotel Council Aotearoa (HCA), said that New Zealand is systemically underinvesting in tourism marketing.
SAINT JOHN, N.B. — IHG Hotels & Resorts (IHG) has signed a new Crowne Plaza property in New Brunswick, the Crowne Plaza Saint John Harbour View, which will join Crowne Plaza Fredericton-Lord Beaverbrook and Crowne Plaza Moncton Downtown. The Crowne Plaza Saint John Harbour View, owned by Devansh Group of Hotels, is set to open in late 2023 after a $7.5 million investment dedicated to renovations throughout the property.
Delivering a luxury experience in a hotel setting is one thing – delivering it at 30,000 feet is quite another. Four Seasons Chief Commercial Officer, Executive Vice President, Marc Speichert, reveals how Four Seasons is taking its industry-first private jet experience to the next level amid a resurgence in luxury travel. Tell us about the uptake of Four Seasons Private Jet experiences post pandemic?
After several years of challenging business conditions, which caused much of the hospitality industry to scale back on capital expenditures, hotel management companies have started making serious investments in renovations, maintenance and staffing. According to the J.D. Power 2023 North America Third-Party Hotel Management Guest Satisfaction Benchmark , those investments are paying off in the form of strong satisfaction scores for quality of the guestroom and staff service.
Luxury lifestyle hotel brand Mondrian is set to introduce its first Hong Kong hotel in the fourth quarter of 2023, the opening of a 324-room hotel in the urban district of Kowloon. Mondrian Hong Kong will feature a nose-to-tail steakhouse, an innovative cocktail bar, as well as a 40th floor rooftop social space. “Entering the Chinese market is an incredible milestone in our expansion, and as with all Mondrian locations globally, community and culture will be essential,” said Ennismore Brand COO
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
The peril of bed bug infestations poses a looming threat to the reputation of hotels, as media coverage can cast a long shadow over their brand image. Summer travel demand has set the stage for increased bed bug activity, placing hotels at increased risk of negative publicity. Recent reports have shed light on the escalating likelihood of bed bug complaints at hotels and resorts across the country, underscoring the need for preemptive action.
Wyndham Hotels and Resorts has announced three new hotels agreements with Indonesia Hospitality Group under the Howard Johnson by Wyndham brand. The signings include Howard Johnson by Wyndham Kota Kedoya Jakarta, Howard Johnson by Wyndham LA Hub South Jakarta, and Howard Johnson by Wyndham Treepark Tangerang. The moves follow the signing of an exclusive development agreement between Wyndham and Indonesia Hospitality Group for the Howard Johnson by Wyndham brand, which saw the launch of the brand
Tripadvisor's Seasonal Travel Index Outlines Traveler Sentiment and Insights for Australia, Japan, Singapore, United Kingdom and United States This Autumn
Most people planning a vacation start with a Google search. That’s why you work so hard to optimize your website’s search results placement with SEO strategies. And you should. But it’s not all you can do to make the platform work for you.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Approximately 92,000 Nebraska volleyball fans packed Memorial Stadium on August 30, 2023, to watch the Nebraska Huskers sweep Omaha in an outdoor match, setting a new women’s sporting event attendance record. Local hotels benefited from the midweek event, as most available guestrooms in the market were filled.
What are hotel fees? Hotel fees encompass a range of extra charges guests may pay for amenities and services. However, they are more than just additional charges on a guest’s bill. They can also be strategic revenue boosters that can significantly elevate your hotel’s profitability. Examples might include resort fees that cover property maintenance, parking fees, or additional cleaning fees if guests bring pets.
Hotel Designs Artiq fuel creativity through a WFH workation Artiq fuel creativity through a WFH workation Is the working from hotels trend (WFH) living up to the hype? The team at Artiq think so – creative people need creative spaces, so over the course of a week, members of Artiq’s team went on a workcation, checking out some of the most well-regarded working spaces in London’s hotels… The line between work and leisure has become increasingly blurred.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Article - Doug Kennedy Announces Next Topic In His Webcast Training Series: Train Your Team To Use The Language of Hospitality - Complimentary Registration Sponsored By Travel Outlook, Better Talent, and Track Hospitality Software
MONTREAL — Warwick Hotels & Resorts (WHR) has opened its first property in Canada with Warwick Le Crystal – Montreal. Located downtown near the city’s top entertainment, sports and popular attractions, and the closest hotel to the popular Bell Centre, Warwick Le Crystal – Montreal features 131 guestrooms and suites. The urban-style suites are generously oversized and offer maximum comfort and abundant natural light.
Through an expanded agreement with Tesla , Hilton has revealed that, beginning in early 2024, up to 20,000 Tesla Universal Wall Connectors are slated to be installed at 2,000 hotels in the U.S., Canada and Mexico, making Hilton’s planned EV charging network the largest of any hospitality company, according to the company. With at least six chargers at each of the selected hotels, Hilton will become the “first choice” for the dramatically increasing number of travelers who drive electric vehicles
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
MCR has acquired the Courtyard Charleston-North Charleston, a four-story hotel with 138 rooms in North Charleston, SC. The hotel was purchased with acquisition financing in place and is the company’s fourth hotel in The Palmetto State. Opened in 2019, the hotel is located about seven miles from Charleston International Airport and about 14 miles from downtown Charleston.
Article - TrustYou Insights - Nordic Wonders: Top Hotels and Destination Insights - Discover best practices and exclusive insights from the top Nordic hotels and destinations.
Crestline Hotels & Resorts LLC has been selected to manage the 210-room Rochester Airport Marriott. The upscale hotel is only five miles from Rochester International Airport. “This is a beautiful hotel in a fantastic location,” said James Carroll, president/CEO, Crestline Hotels & Resorts. “We look forward to serving guests and engaging with the local community while employing our signature commitment to excellence in service.
Article - Boutique Sunshine Coast Maleny Lodge Listed for Sale - A private investment group is moving to sell the recently restored Maleny Lodge amid growing demand for Sunshine Coast accommodation assets.
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Near’s The Great Generational Shopping Divide report finds Gen Z, Millennials, Gen X, and Boomers all have distinctly different expectations from brands, shopping preferences and patterns, and outlooks for the future.
More recently, in 2021, Jad Moukheiber associated with Banader Hotels Company BSC, Bahrain as General Manager where he has overseen the holding’s activities, budget and strategy while having board advisory and secretarial functions.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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