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Hotel management system provider RoomRaccoon has unveiled its annual global report, RoomRaccoon Report 2022, “A Year of Impact: What’s Next?” The report analyzed the booking data of thousands of independent properties in 54 countries around the world. The data covers key hotel performance indicators such as occupancy, RevPAR, booking lead time, length of stay, international and domestic travel, direct and OTA bookings, as well as upsell performance to forecast trends shaping the hote
The psychology of hitting four figures in the rate triggers guests to have loftier expectations where a single error can cost you a guest (and likely a high-net-worth guest) for life.
Braintree Group , a privately held, vertically integrated, national real estate development and investment firm, has acquired the DoubleTree by Hilton Hotel Bend located in Bend, OR. The 117-room property features an indoor swimming pool, fitness center, business center and three meeting rooms totaling 2,327 sq. ft. of meeting space. It is one mile south of the Old Mill District, a 270-acre mixed-use development along Deschutes River.
Brand identity significantly influences guests, with an even more significant impact in luxury hospitality, where brand image standards are higher. As a luxury brand, it's crucial to seduce potential guests and entice them to book on your hotel website by providing each visitor with a personalized online experience, with your brand's personality shining through at.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Virgin Hotels , the luxury-lifestyle hotel brand by Sir Richard Branson, has named Martin Sinclair corporate director of operations, North America. Based in Miami, Sinclair is responsible for ensuring an enhanced guest experience that provides elevated hospitality services across the entire Virgin Hotels portfolio. He will craft innovative strategies to excel the performance of the Virgin Hotels brand, according to the company. “Martin is a pivotal addition to the Virgin Hotels team,” said
IHG Hotels & Resorts (IHG) has opened nine Hotel Indigo hotels this year and has plans to expand upon its current global footprint of 135 open hotels to more than 200 during the next three years, backed by a 124-hotel global pipeline. The brand’s projected record growth stems from strong owner interest in culturally diverse areas throughout the Americas, according to the company.
IHG Hotels & Resorts (IHG) has opened nine Hotel Indigo hotels this year and has plans to expand upon its current global footprint of 135 open hotels to more than 200 during the next three years, backed by a 124-hotel global pipeline. The brand’s projected record growth stems from strong owner interest in culturally diverse areas throughout the Americas, according to the company.
Olympia Hotel Management has been selected to develop and operate a new hotel called The Crossroads Inn and its restaurant, The Salt Line, located on the campus of Vassar College in Poughkeepsie, NY. The Crossroads Inn and The Salt Line are part of a new conference complex called The Vassar Institute for the Liberal Arts. The Vassar Institute will convene scholars and thought leaders from Vassar, the local area, and around the globe.
As Meliá Hotels International prepares to launch the first Gran Melia resort in Southeast Asia in 2023, Ernesto Osuna Lopez is stepping up to the helm as general manager. In his new role the Spaniard will oversee both the flagship Gran Meliá Nha Trang and Meliá Nha Trang, a sister property that will open by 2025.
Carolyn Rebeck Allen has been appointed VP, leisure sales, Salamander Hotels & Resorts. In this role, she is responsible for developing strategic plans to positively impact leisure business and cultivate relationships across various leisure markets. Prior to joining Salamander Hotels & Resorts, Allen served as area director of leisure sales for Auberge Resort Collection’s portfolio of hotels in Mexico.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
IHG Hotels & Resorts announces the launch of voco Chicago Downtown and Holiday Inn Chicago Downtown - Wolf Point following the hotel’s grand opening celebration held last week. Located in the city’s River North district, the property marks voco hotels’ first location in Chicago and sixth in the U.S. Previously a Holiday Inn, the newly opened hotel underwent a full transformation to become IHG’s first dual-branded voco hotel and Holiday Inn property.
Worldwide: Hotel management system RoomRaccoon has integrated with Cendyn’s Pegasus Central Reservation System (CRS) to enable hotels distribute rates, availability and inventory on global distribution systems. The integration is powered by World Hospitality Solutions (WHS) and enables hotel partners to automatically distribute rates, inventory and availability from the RoomRaccoon Channel Manager to Pegasus CRS in real-time.
The Lodge at Blue Sky, Auberge Resorts Collection, the award-winning, nature-immersed retreat outside of Park City, today announces that Jason Franey joins the luxury resort as Executive Chef. Chef Franey, who has more than 30 years of exceptional fine dining restaurant experience and three James Beard Award nominations, will usher in a new era at the property’s beloved signature restaurant, Yuta, as well as create new inventive, immersive culinary experiences to be had across its 3,500 private
Angama is delighted to announce the November 2023 opening of Angama Amboseli, an intimate lodge of just 10 suites in the private 5,700-acre Kimana Sanctuary, against the famed backdrop of Mount Kilimanjaro.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Jeddah’s hotel performance came in lower than the month prior but surpassed pre-pandemic comparables, according to preliminary November 2022 data from STR. .
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