Skift Blog
MARCH 16, 2023
Skift Take: While some of the tech advances Skift featured over the years may not have lived up to expectations yet, others are poised to play an even bigger role in the travel industry in years to come. Check out this list.
Hotel Management
MARCH 16, 2023
Sydney’s Surry Hills is home to the city’s latest designer boutique hotel, 202 Elizabeth, which opened this week. Targeting adults only (16+) – and their pooches – the lifestyle hotel offers an understated luxury experience in the heart of Surry Hills. The 38-room hotel brings a creative design, a focus on organic products and textures and claims to be one of the most sustainably built hotels in Sydney.
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Skift Blog
MARCH 16, 2023
Skift Take: Sure, you may have the best tourism products, but what good is a destination if it doesn’t engage with its audience to communicate that?
Hotel Management
MARCH 16, 2023
Wayfarer’s highly-successful destination-based TV show is back for an all-Australian Series 3 and the 9th episode features some of the best things to do in Hobart, Tasmania. In the episode, Wayfarer’s award-winning Host and Editor-In-Chief, James Gregory Wilkinson, gets a walking tour of the city, then heads to globally-acclaimed whisky distillery Sullivans Cove, checks out a special gin bar by the team from Lark and heads for a meal and wine at brilliant bar and restaurant, La Sardina Loca.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Skift Blog
MARCH 16, 2023
Skift Take: Digital transformation requires more than investment in new tools and technologies. By keeping the human dimension of hospitality front and center, hotels can maintain flexibility and better address the unforeseen disruptions that are now commonplace.
Hotel Management
MARCH 16, 2023
There are just a few days left to snap up Early Bird tickets for the Asia Pacific Hotel Industry Conference and Exhibition (AHICE) – the hotel event where deals get done – and leading hotel architecture and interior design conference, Design Inn Symposium, taking place in Adelaide from May 2-4. As the leading conference for the global hotel industry in Asia-Pacific, AHICE – now in its 14 th year – will once more attract over 1,000 leading owners, investors, hoteliers, executives, and suppliers f
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hotel Management
MARCH 16, 2023
To coincide with International Day of Happiness on March 20, Oaks Hotels, Resorts and Suites has taken a closer look at what makes people happy, including in the guest experience. Oaks Chief Operating Officer, Craig Hooley, spoke to HM about the important elements that contribute to a happy hotel experience. What are the most important elements of the hotel experience that translate to overall guest satisfaction?
Skift Blog
MARCH 16, 2023
Skift Take: Today’s edition of Skift’s daily podcast looks at the environmental performance of hotel brands, the vacation rentals labor shortage, and South Africa’s energy crisis.
Hotel Management
MARCH 16, 2023
2022 was a whirlwind year for La Vie Hotels and Resorts with Managing Director, Craig Bond, saying it was when La Vie “really came into its own”. “People who hadn’t heard of us before, started to take note,” he told HM in the 2023 Industry Leaders Forum. Here, he shares the highlights from a transformative year for the business and points to growth opportunities in 2023. 2022 was a year of extraordinary growth across Australia and South and South-East Asia for La Vie Hotels and Resorts.
Skift Blog
MARCH 16, 2023
Skift Take: One more negative blowback from Brexit, but one perk that went away after 2020 is being considered again: sales-tax free shopping to woo back all those wealthy tourists.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Hotel Management
MARCH 16, 2023
The brilliant Crowne Plaza Changi Airport has been named World’s Best Airport Hotel for the eight time at the 2023 World Airport Awards this week (Mar 13). Located at Singapore Changi Airport with direct access to all airport terminals and Jewel, Crowne Plaza Changi Airport caters to travellers who will have more reason for a longer stayover, as well as local visitors seeking meeting venues or a relaxing staycation — thanks to the variety of lifestyle offerings available within and around the ho
Skift Blog
MARCH 16, 2023
Skift Take: Inspirato hopes to retreat the missteps taken with rapid growth in portfolio with longer leases by lowering rates and using third-party distribution channels. The path to profitability is paved in moderate growth.
eHotelier
MARCH 16, 2023
Hotels are often biased when creating offerings and packages for potential guests because they make decisions based on a hunch or past experiences that are no longer relevant. Let's examine which data a hotel needs to implement a successful guest personalization process.
Skift Blog
MARCH 16, 2023
Skift Take: Bach is curating trips for bachelorette parties, while seven Airbnb veterans decided to start Landfolk and do their own thing in Denmark.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hotel Designs
MARCH 16, 2023
Hotel Designs Roundtable: reimagining luxury hotel design in 2023 Roundtable: reimagining luxury hotel design in 2023 With the aim to rediscover meaning in hotel design and hospitality, Editor Hamish Kilburn welcomed six leading interior designers to Gabriel Scott’s London showroom in Mayfair, to peel back the design layers that surround luxury hotels in 2023 and beyond… What is luxury, and how do we measure it?
Skift Blog
MARCH 16, 2023
Skift Take: Fact-finding missions for the C-suite that blend business travel, experiential meetings and insider knowledge. What's not to like?
gcommerce
MARCH 16, 2023
Marketers are furious competitors; at least the good ones are. Think Michael Jordan looking for every advantage in order to beat the competition. Like Jordan, we’re in a continuous state of reinvention and improvement, developing new ways to put the ball in the basket or, in the case of marketers, looking for novel ways to connect consumer and business.
Skift Blog
MARCH 16, 2023
Skift Take: The Asia Pacific region, aided by the reopening of China and the Lunar New Year is on the path to rapid recovery. While China gets ready to travel again, the global tourism industry needs to catch up with the growing demand.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Hotel Business
MARCH 16, 2023
By Kristi White The time to get back to selling is here. That means sellers should be focused on prospecting rather than being dragged into operations needs or busy work. But how is this accomplished, and how can it be maintained? It must start with sales leaders doing what is necessary to protect selling time vehemently. To do this effectively, you need to speak in a language that makes sense to owners and operators.
Skift Blog
MARCH 16, 2023
Skift Take: Maximize the learnings AND the savings by taking the whole team to Skift’s Future of Lodging Forum later this month.
Demand Calendar
MARCH 16, 2023
From the general manager's perspective, sales efforts are hard to measure, and there seem to be endless discussions between sales and revenue about pricing. Many general managers must put much time and effort into directing sales and solving conflicts between marketing, sales, and revenue. Isn't there a better way to organize and drive sales in hotels?
Skift Blog
MARCH 16, 2023
Skift Take: Instead of a sudden stampede of Chinese tourists, expect a fast walk of travelers in a set of phases. Plus, more highlights from this week's news in hotel deals and development worldwide.
Speaker: Brendan Sweeney, VP of Sales at Allego
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
Hotel News Resource
MARCH 16, 2023
New report from GBTA and Spotnana reveals travel manager sentiment on post-pandemic recovery, changing priorities, economic risks, and balancing cost savings and the traveler experience.
Skift Blog
MARCH 16, 2023
Skift Take: Don't be surprised if Despegar makes and acquisition or two in 2023. That's baked into its plans.
Hotel Business
MARCH 16, 2023
Hotel Equities has opened the Courtyard by Marriott Nanaimo, a 172-room hotel in downtown Nanaimo, British Columbia, Canada. Hotel Equities partnered with PEG Companies and Petroglyph Development Group to manage the new hotel. “The Vancouver Island market has been a focus of ours for quite some time and we look forward to having representation in this highly desirable destination,” said Ryan McRae, VP, business development, Hotel Equities. “We expect to continue our growth here and l
Hotel News Resource
MARCH 16, 2023
In 2022, a diverse task force of HSMAI Rising Sales Leader Council members aligned to explore our industry’s most recent evolution. Amidst a major turning point for domestic and international travel rebounding from COVID-19, we aimed to find consistencies, gain understanding, and share real-world experience in the evolution of the sales process.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Hotel Designs
MARCH 16, 2023
Hotel Designs In conversation with: Henning Rieseler at Porsche Design Studio In conversation with: Henning Rieseler at Porsche Design Studio Editor Hamish Kilburn speaks to Michael Huber, Head of Studio (Berlin) at Studio F. A. Porsche, to understand how the studio, together with KEUCO, has redesigned the grab rail… When all attempts by designers are being made in 2023 to ensure the whole hotel experience – and its meaningful design narrative – is seamless and cohesive, there is therefore
Webrezpro
MARCH 16, 2023
If you’ve ever found yourself in a crowd of kids, you’ll know how noisy it gets when each one talks louder and louder in an attempt to be heard. While this blog post is not about kids, this analogy is an example of what hotel marketing can feel like sometimes! Can you relate?
Hotel News Resource
MARCH 16, 2023
Helped by the onset of spring break travel, U.S. hotel performance increased from the previous week, according to STR‘s latest data through 11 March.
Intelity
MARCH 16, 2023
Personalized promotions go a long way when it comes to cross-selling, upselling, and retaining hotel guests We all know upselling and cross-selling tips are hot topics in the retail industry, but they’re also important factors when it comes to marketing to your hotel guests. According to Forbes , attracting a new customer can cost five times more than retaining an existing one.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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