Wed.Feb 15, 2023

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OTA commissions – can you cut back?

eHotelier

While it's unrealistic to target an overnight reduction in commissions, here are ways to bring about a steady adjustment of your direct booking to OTA ratio.

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Why you should connect with Renthia to attract long term travellers

STAAH

With increased flexibility in lifestyle, the movement of people continues to increase. Expatriates, Digital Nomads, Students, and Business Travellers seek their new stay outside of their domestic countries for a longer stay. With 60+ million expatriates globally seeking a housing solution, there is a huge market for offering a long-stay of minimum 3 months , up to as much as allowed by the local laws.

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Mar Monte Hotel appoints Danielle Shear as Director of Operations

eHotelier

The reimagined Mar Monte Hotel in Santa Barbara, part of The Unbound Collection by Hyatt brand, announces the appointments of Patricia Kimball as Director of Sales & Marketing and Danielle Shear as Director of Operations.

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Outrigger partners with Solonis

Hotel Business

Solonis , a provider of property management solutions, has partnered with Outrigger Hospitality Group to deliver its property management system and guest engagement technologies to its portfolio of 16 Hawaii Vacation Condo properties across Hawaii. “We appreciate Solonis’ thoughtful approach towards innovation and are pleased to partner with them to provide our condo owners and guests with new efficiency and operational visibility while maintaining the personal touch that Outrigger is known for,

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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The Secrets of Long-Standing Brands

Lodging Interactive

How is it that some brands have stood the test of time despite a market where visual trends change by the minute, technology is always advancing and culture is constantly shifting? Brands have two options: they can either ignore these obstacles and become irrelevant, or they can adapt and remain a strong presence in […] The post The Secrets of Long-Standing Brands appeared first on McConnell Marketing.

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New video strategies and technologies define next generation of hotel experience

Hotel Business

By Richard Neville As executives in the global hospitality sector assess new market dynamics in the aftermath of a long pandemic season, they are coming to grips with significant shifts in what travelers worldwide now expect regarding their digital entertainment and information needs. The pandemic era’s shelter-in-place economy has not only left an indelible mark on consumers’ relationship with their personal devices and content services, but also on how they digitally interact withi

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Choice reports company-record revenues in ’22

Hotel Business

Choice Hotels International Inc. reported total revenues of $1.4 billion for full-year 2022, a record for the company and a 31% increase compared to the same period of 2021. It also reached a company-record adjusted earnings before interest, taxes, depreciation and amortization (EBITDA) for full-year 2022 of $478.6 million, a 19% increase compared to the same period of 2021. “2022 was a landmark year for Choice Hotels, in which we drove step function growth with adjusted EBITDA surpassing

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How to calculate your Guest Acquisition Cost (GAC) in 2023

Cloudbeds

On average, how much does it cost to generate a booking at your property? It seems like a simple metric most hotel managers would know off the top of their head, but it’s a bit more complicated. Different guests come with different acquisition costs, and costs are spread across departments, making it challenging to calculate true costs. However, controlling costs is vital to maximizing profits, so it’s an important metric for lodging owners and operators to track.

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Automate Hotel Website Translations with our Magic Translator!

Guest Centric

Reading Time: < 1 minute With international travel on the rise, it’s important to be able to translate your website quickly in response to different markets from around the world. We’re really excited to announce that our Magic Translator feature both simplifies and speeds up this process for hotels. How does the Magic Translator Work? In the example shown in.

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How hotel operating costs affect the bottom line

Cloudbeds

Striking a balance: controlling hotel operating costs while upholding guest satisfaction Keeping hotel operating expenses under control is essential to running a successful property. High business expenses and wasteful practices can deplete profit margins and threaten a property’s financial health and long-term viability. In the ideal scenario, property expenses would be perfectly aligned with total revenue, leaving a tidy profit for hotel owners.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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New GM appointed at Commodore Perry Estate, Auberge Resorts Collection

eHotelier

Commodore Perry Estate, Auberge Resorts Collection, a treasured Austin landmark, re-envisioned with modern glamour, is delighted to announce Jordi Vallѐs Blistin as General Manager. A seasoned hospitality professional with more than 20 years of luxury experience, Vallѐs will oversee all operations for the destination’s celebrated modern retreat.

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Rockbridge opens The Pennywell in St. Louis

Boutique Hotel News

US: Private equity firm Rockbridge has opened The Pennywell St. Louis Downtown, a Hilton Hotel , operated by HEI Hotels & Resorts. The Pennywell is housed in the former Merchants-Laclede National Bank. Designer Jacky Arena Interiors oversaw the renovation. Now complete, the hotel offers 195 rooms, a lobby lounge, coworking spaces, a bar and restaurant, and a fitness centre.

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The Inn at Mattei’s Tavern, Auberge Resorts Collection opens as a modern landmark

eHotelier

Surrounded by vineyards and olive groves in the charming, historic town of Los Olivos, The Inn at Mattei’s Tavern, Auberge Resorts Collection has welcomed guests since the late 1880s when pioneers began settling this sun-drenched, mountain-fringed valley just north of Santa Barbara. Witness to changing times, from the stagecoach era through the introduction of railroads and automobiles.

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LE: Europe ends ’22 with robust construction pipeline

Hotel Business

In the year-end 2022 Europe Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE) , analysts report that at the close of the fourth quarter, Europe’s total construction pipeline stood at 1,711 projects/260,911 rooms. At the Q4 close, there were 784 projects/123,377 rooms under construction, 403 projects/60,724 rooms scheduled to start construction in the next 12 months and projects in the early planning stage reached a record-high count of 524 projects, accounting for 76,810 ro

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Bangkok hotels posted second-highest ADR on record in January

eHotelier

Bangkok’s hotel industry reported the second-highest monthly average daily rate (ADR) on record in the market, according to preliminary January 2023 data from STR.

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PwC: Manhattan had solid Q4

Hotel Business

Increases in occupancy, ADR and RevPAR continued to accelerate across Manhattan during the second half of 2022, according to PwC ’s Manhattan Lodging Overview. Q4 RevPAR experienced a year-over-year increase of 54.2%, with the strongest gains in October—up 85.8%. Q3 RevPAR increased 75.1% from the same period in 2021. “RevPAR exceeded pre-pandemic levels at Manhattan hotels for the first time in 2H 2022, driven by outsized growth in average daily room rates,” said Warren Marr, managing director,

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Radisson Hotel Group announces its 9th hotel in Nigeria

eHotelier

Radisson Hotel Group is bringing its luxury lifestyle brand, Radisson Collection, to Abuja, Nigeria’s capital city and governmental powerhouse. Radisson Collection Hotel & Conference Center, Abuja Nigeria marks the Group’s 9th hotel and 3rd Radisson Collection in the country, placing it firmly on track to achieve 15 hotels in Nigeria by 2025.

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Four Seasons announces hotel in Taiwan

Boutique Hotel News

Taiwan: Luxury hotel group Four Seasons Hotels and Resorts and developer Yuan Lih Construction Co., Ltd., will open a 31-storey hotel in the centre of Taipei. Four Seasons Hotel Taipei will be located in the Xinyi District, opposite the Taipei 101 skyscraper. Designed by RSHP, the hotel will feature 260 rooms, a high-end Chinese restaurant, two additional restaurants, a bar and pool bar, and a lobby lounge.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Abu Dhabi’s hotel performance remained steady in January

eHotelier

Abu Dhabi’s hotel occupancy remained roughly 5 percentage points lower than pre-pandemic levels, while average daily rate (ADR) and revenue per available room (RevPAR) far exceeded recent comparables for the month, according to preliminary January 2023 data from STR.

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IHG opens first Vignette Collection hotel in the Americas

Hotel Business

IHG Hotels & Resorts has debuted the Vignette Collection in the Americas with the opening of Yours Truly DC. Vignette Collection, the newest brand in IHG’s Luxury & Lifestyle portfolio, is a family of hotels connected by a shared vision that travel can benefit local people and places. Located in Washington, DC’s eclectic Dupont Circle, Yours Truly is a “bohemian-inspired haven designed to feel like a warm, welcoming home.

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Mit Shah to be honored by UJA-Federation of New York

Hotel Business

UJA-Federation will honor Mit Shah , CEO, Noble Investment Group , during its annual Hospitality Division reception following the NYU Investment Conference on June 6 at the New York Marriott Marquis. Shah will be recognizd for his professional and philanthropic achievements. The event will raise vital funds to support UJA-Federation of New York’s efforts to help those in crisis throughout the world.

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