Intelity

DECEMBER 5, 2023

Forced modifiers are just one way upselling in hotels can be maximized During a busy time of the year, like the start of the holiday season which we are quickly approaching, hotels are continually looking for strategies to drive non-room revenue. Notice a guest booked using a conference code?

Upsell 52

Upsell Revenue Dining Hotels 52

Hospitality Tech

JUNE 11, 2025

Among 2,000 American travelers surveyed, 70% say they’d prefer to use a hotel app or self-service kiosk over a traditional front desk. Hotels using Mews Kiosks report that 30% of guests choose the kiosk, reducing check-in time by a third and boosting upsell conversion by 25%. AI-ready data architecture is critical.

Travel 52

Travel Upsell Operations Revenue 52

Hospitality Tech

JUNE 16, 2025

at our customers’ fingertips through the Community Portal to enable effortless self-service. This solution boosts operational efficiency while delivering fast, personalized service over the phone. This solution boosts operational efficiency while delivering fast, personalized service over the phone. SynXis Concierge.AI

Upsell 52

Upsell Services Operations Scale 52

Hotel Speak

OCTOBER 31, 2024

A recent study by Agilysys, a leading global provider of hospitality software solutions and services, has revealed a surprising trend in the APAC hospitality industry: high guest satisfaction doesn’t necessarily translate into repeat business. This enables your team to provide more relevant and valuable upsells.

Hospitality 101

Hospitality Revenue Yield Management Dining 101

Social Hospitality

MAY 8, 2025

Dynamic pricing and upselling : Based on browsing and past behavior, AI can show tailored room upgrades or experiences that match a guests preferences and budget. In 2025, the hospitality industry is shifting toward health, flexibility, and smarter service. Here are key trends to watch: Wellness tourism is booming.

Digital Marketing 130

Digital Marketing Hotel Marketing Market Marketing 130

Intelity

APRIL 25, 2023

Analyzing hotel data is a significant way to offer guests customized, revenue-driving recommendations If you aren’t tracking guest behaviors and using this hotel data to provide your guests with personalized, revenue-driving recommendations, you’re missing out on a major upsell opportunity. The following are a few ways this can be achieved.

Revenue 98

Revenue Upsell Dining Hotels 98

Hospitality Tech

JUNE 11, 2025

It’s the start of a platform experience that removes friction, reinforces people, and keeps the focus where it belongs: on service.” The Staff Collaboration Suite includes: Chat – Real-time messaging for hotel teams, embedded into the same system they use to manage schedules, tasks, and service. A Demo of VAIA can be viewed here.

Hospitality 52

Hospitality Upsell Operations Revenue 52

Hospitality Tech

JUNE 11, 2025

It’s the start of a platform experience that removes friction, reinforces people, and keeps the focus where it belongs: on service.” The Staff Collaboration Suite includes: Chat – Real-time messaging for hotel teams, embedded into the same system they use to manage schedules, tasks, and service. A Demo of VAIA can be viewed here.

Hospitality 52

Hospitality Upsell Operations Revenue 52

Hospitality Tech

JUNE 16, 2025

Todd Johnstone, Allbridge’s CEO said, “Skyway with Allbridge Intelligence is the only platform that provides the foundation for the seamless connected technology required to deliver the highest standard of digital service. LAN service providers are enabled to provide more customized solutions to their hospitality clients.

Management 52

Management Upsell Services Operations 52

Hotelogix

FEBRUARY 13, 2025

Upselling in hotels often gets a bad reputation, but when done thoughtfully, it’s a powerful way to enhance the guest experience while boosting revenue. It’s not about pushing unnecessary upgrades or add-ons; it’s about understanding guest preferences and offering tailored services that meet their needs.

Upsell 40

Upsell Revenue Services Hotels 40

Amadeus Hospitality

DECEMBER 3, 2024

Investing in a modern CRS will be necessary to help hoteliers diversify and enhance their services in order to stand out to travelers. Hoteliers are realizing the importance of investing in this technology not only for business performance but to be able to meet high guest expectations now and in the future.

Ancillary Revenue 52

Ancillary Revenue Upsell Revenue Shopping 52

Hospitality Tech

JUNE 16, 2025

It serves as the operational hub, housing these key modules: Itinerary Builder & Manager – A dual-functionality tool that offers both a self-service interface for guests and a staff-facing backend. LAN service providers are enabled to provide more customized solutions to their hospitality clients.

Operations 52

Operations Upsell Services Scale 52

Little Hotelier

MAY 21, 2025

In the hotel industry, POS refers to point of sale, a system designed to process transactions and manage sales across a property: including the front desk, and in other service areas like bars, restaurants and day spas. They are a great option in dining areas, bars and event spaces.

Hotels 52

Hotels Upsell Services Sales 52

Intelity

MARCH 16, 2023

Personalized promotions go a long way when it comes to cross-selling, upselling, and retaining hotel guests We all know upselling and cross-selling tips are hot topics in the retail industry, but they’re also important factors when it comes to marketing to your hotel guests.

Upsell 98

Upsell Events Hotels Revenue 98

SiteMinder

NOVEMBER 14, 2023

What is room service? Room service is a hallmark of luxury and convenience in the hospitality industry. Typically available at medium to large hotels, room service operates much like a restaurant, but with the added benefit of delivering directly to a guest’s door.

Services 59

Services Dining Hotels Revenue 59

Hotel Speak

FEBRUARY 11, 2025

Hoteliers can unlock this potential by diversifying their revenue streams and leveraging guest data to create targeted upsell opportunities. For example, automated systems can suggest dining packages, spa treatments, or exclusive experiences based on previous guest behaviour.

Hospitality 65

Hospitality Average Daily Rate Revenue Services 65

Intelity

AUGUST 29, 2023

Deploying a staff operations hub that not only lets hotel staff streamline operations and increase guest satisfaction but also tracks guest behaviors and data is key for when it comes to upselling and maximizing revenue. Take in-room dining , for example. Want to learn how to increase hotel revenue at your property by using guest data?

Revenue 98

Revenue Upsell Operations Hotels 98

SiteMinder

JANUARY 16, 2025

Galileo is a travel distribution platform that utilises a global distribution system (GDS) to allow travel agents to book hotels, flights and other travel services. While Galileo is mainly used for airline bookings, its also used by travel agents to book hotels, car hire and other travel services for their clients. What is Galileo GDS?

Global Distribution System 52

Global Distribution System Hotels Upsell Travel 52

Hotel Business

MAY 21, 2025

“We’ve been able to invest significantly because of our sharp focus on what matters most: people, technology and the tools and services that support our franchisees. The campaign runs through the fall and will appear nationwide across TV, streaming services, online video, social, out-of-home, search, metasearch and display.

Branding 59

Branding Dining Market Marketing 59

Hotelogix

MARCH 21, 2025

Throughout their stay, they text the same assistant for more towels, dining suggestions, or even a late departure—without ever having to lift a finger or lift the phone. Automating Guest Inquiries and Service Requests AI-powered chatbots and messaging platforms can resolve as much as 70% of guest inquiries automatically.

Services 40

Services Hotels OTA Operations 40

Hotelogix

APRIL 11, 2025

From on-site restaurants and bars to spas, gift shops, and recreational services, every outlet presents an opportunity to earn. Multiple Folios per Guest: When systems aren’t connected, separate folios are created for services like dining, spa, or bar.

Revenue 52

Revenue Hotels Services Management 52

Intelity

JUNE 22, 2023

Optimize Dining Expenses By deploying a guest management operations platform that analyzes hotel guest data , managers can determine which guests prefer which food items during which periods of time throughout a day or week. This eliminates the need to staff an employee to answer room service phone calls, improving the hotel’s ROI.

ROI 98

ROI Revenue Dining Hotels 98

Hotelogix

NOVEMBER 7, 2024

Focus on local SEO, which helps you show up in searches like "best hotels near [location]" Optimize Website Content: Make sure your website has quality content, such as descriptions of rooms, services, and local attractions, all while using keywords that travelers are searching for.

Hotel Sales 52

Hotel Sales Revenue Sales OTA 52

Xotels

MARCH 3, 2025

Hotels can leverage CRM data to drive repeat bookings, upsell experiences, and build stronger guest relationships. Automated Upselling & Ancillary Revenue Tools Have no clue on how to make extra revenue for your hotel? What Are Revenue Management Tools? And not just from your hotel rooms? Cheers, Patrick Landman PS.

Revenue Management 40

Revenue Management Revenue Management Ancillary Revenue 40

Hospitality Tech

JUNE 15, 2025

The portfolio of solutions provides full-service, mid-scale, and limited-service hotels a range of connectivity options for delivering customized guest Wi-Fi experiences that meet the unique demands of each market segment—from luxury to budget hotels. AI-Driven RUCKUS Wireless APs Two new APs join an already existing AP solution.

Forecasting 52

Forecasting Services Operations Ancillary Revenue 52

eZee Absolute

JANUARY 27, 2025

Be it luxurious accommodations, exclusive dining, or wellness experiences, Songkran visitors crave it all. Upsell with Mobile Solutions Leverage YCSs Mobile App for easy upselling and guest engagement. Let travelers book in-house activities, extend stays, or order room service with just a tap.

Upsell 52

Upsell Hotels OTA Revenue Management 52

STAAH

APRIL 23, 2024

From spa services to dining experiences and beyond, hoteliers are leveraging dynamic pricing strategies to optimize ancillary revenue streams. Ancillary Revenue Management Pricing In addition to room revenue, ancillary revenue streams play a crucial role in boosting overall profitability.

Revenue Management 110

Revenue Management Revenue Ancillary Revenue Management 110

Hospitality Tech

JUNE 15, 2025

It’s a platform for entertainment and for delivering integrated services that reduce operating costs, simplify installations, and increase staff effectiveness. Once approved by LG, these services operate independently but harmoniously, unlocking new opportunities for cost savings, guest engagement, and streamlined operations.

Forecasting 52

Forecasting Hotels Services Operations 52

Catala Consulting

JANUARY 21, 2025

Whether its a seamless check-in process, personalized dining recommendations, or proactive problem-solving, customer satisfaction is at the heart of every hotel, resort, and travel business. AI agents help deliver these by gathering insights into guest preferences and tailoring services accordingly. Reservation modifications.

Hospitality 52

Hospitality Services Business Operations 52

Intelity

APRIL 18, 2023

After four days at the pool, consider offering nanny services so the adult guests can enjoy a date night at one of your on-site restaurants without the kids. Notice a guest has ordered a glass of Merlot from room service the last two nights? Ask your staff to recommend your best bottle during their next dining interaction.

Upsell 98

Upsell Hotels Services Revenue 98

Social Hospitality

JULY 25, 2022

Kiosks also offer greater ordering accuracy and provide great upselling opportunities with intuitive recommendations. Chatbots can take orders, upsell, provide suggestions, make reservations, offer promotions, collect feedback, and even process payments. POS Systems & Integration Across Platforms.

Upsell 147

Upsell Business Sales B2B 147

Hotelogix

APRIL 24, 2025

Imagine welcoming a returning guest with their preferred room type, a note referencing their last visit, or a complimentary service they previously enjoyed. Offer options like spa vouchers, dining discounts, concert tickets, or even third-party gift cards.

OTA 52

OTA Upsell Hotels Target Marketing 52

Hotel Business

MARCH 5, 2024

Beyond enhancing the customer experience, travel sellers are able to upsell additional services and personalize their offerings with room preferences, flexible dining, spa and fitness options, additional activities and experiences to maximize returns.

Travel 72

Travel Upsell Revenue Revenue Management 72

Little Hotelier

MARCH 30, 2025

A hotel brochure is a marketing tool that showcases a hotel’s amenities, services and location to drive more bookings. Inside pages: Devote sections to rooms, amenities, dining and services. Amenities & facilities: Showcase on-site offerings like dining, wellness areas, event spaces and recreational facilities.

Hotels 52

Hotels Dining Sales OTA 52

Hotelogix

MARCH 27, 2025

Boost Guest Happiness Personalized Services Leveraging guest data, your PMS can personalize everything from welcome notes to room preferences. Efficient Operations Seamless internal coordination leads to faster issue resolution and smoother service delivery. This elevates the guest experience and improves loyalty and retention.

Revenue 40

Revenue Revenue Management Operations Hotels 40

SiteMinder

SEPTEMBER 6, 2023

Enhancing the guest experience: Complimentary services or amenities as part of a promotion can elevate the overall quality of a guest’s stay. Providing upselling opportunities: Once a guest has booked a room, there are additional opportunities to upsell services such as dining or spa packages, thereby increasing overall revenue.

Events 105

Events Hotels Upsell Occupancy 105

Hospitality Tech

JUNE 17, 2025

Through a partnership with ZINIO , one of the world’s largest digital reading services platforms, HCN is expanding its no-cost services to hotels and resorts. LAN service providers are enabled to provide more customized solutions to their hospitality clients.

Hotels 52

Hotels Scale Operations Ancillary Revenue 52