Intelity

JUNE 22, 2023

Optimize Dining Expenses By deploying a guest management operations platform that analyzes hotel guest data , managers can determine which guests prefer which food items during which periods of time throughout a day or week. Here are four ways hotel technology can offer a profitable return on investment, while maximizing revenue.

ROI 72

ROI Revenue Dining Upsell 72

SiteMinder

MAY 2, 2024

Ideally situated at the heart of the thriving tourism hotspot, City Oasis offers spacious comfortable rooms equipped with a kitchenette, free WiFi, an award-winning lagoon style pool, tropical BBQ area, dine-in restaurant, and free access to the nearby gym and memorial baths.

Upsell 52

Upsell Small Business Revenue Dining 52

SiteMinder

SEPTEMBER 6, 2023

Providing upselling opportunities: Once a guest has booked a room, there are additional opportunities to upsell services such as dining or spa packages, thereby increasing overall revenue. Encouraging word-of-mouth: A guest who has a positive experience due to a special offer is more likely to recommend your hotel to others.

Hotels 105

Hotels Events Upsell Occupancy 105

eZee Absolute

OCTOBER 16, 2023

Such revenue can come from various sources, including: Food and Beverage: Restaurants, bars, in-room dining, and catering services can significantly contribute to ancillary revenue. Offering diverse dining options, themed events, and unique culinary experiences helps attract guests and drive F&B sales.

Ancillary Revenue 59

Ancillary Revenue Revenue Events Services 59

Intelity

APRIL 18, 2023

Ask your staff to recommend your best bottle during their next dining interaction. Use this opportunity to personalize their stay while upselling to drive a little additional revenue to your property. This will make their workday run more smoothly while providing an upsell for the property.

Upsell 82

Upsell Hotels Services Revenue 82

Amadeus Hospitality

MARCH 5, 2024

Beyond enhancing the customer experience, travel sellers are empowered to upsell additional services and personalize their offerings with room preferences, flexible dining, spa and fitness options, additional activities, and experiences to maximize returns.

Revenue 59

Revenue Upsell Travel Hotels 59

SiteMinder

OCTOBER 10, 2023

By attracting more guests through lowered prices, you increase the chances of selling additional services such as spa treatments, dining, or tours. Upselling Discounts attract more guests, providing ample opportunities for upselling or cross-selling other services.

Occupancy 59

Occupancy Events OTA Upsell 59

Intelity

JULY 11, 2023

An app can track the most common types of guest requests, dining metrics and which menu items are the most popular, and how often they’re using the app to communicate with hotel staff. These digital compendiums can also be used to create upselling opportunities and promote upgrades and other special offers targeted to a guest’s preferences.

Upsell 63

Upsell Hotels Shopping Consumer 63

SiteMinder

MAY 6, 2024

Boost bookings with SiteMinder’s booking engine Uncover how SiteMinder not only facilitates direct bookings from customers, but also improves your ability to upsell and maximise guest loyalty. High-end security: Ensure top-tier data security to protect high-net-worth guest information.

Motels 52

Motels Hotels Operations Upsell 52

SiteMinder

SEPTEMBER 4, 2023

From exquisite rooms, amazing dining options, and fabulous event venues, Chatrium is truly a premium accommodation choice. Collecting data, prioritising attention to detail, and optimising personalisation are all keys to perfecting upsells and ancillary services. Pawarisa said the key to this is creating authentic connections.

Operations 98

Operations Revenue Hotels OTA 98

Boutique Hotel News

NOVEMBER 2, 2022

Just like Netflix recommends programmes to watch, hotel upsells can now be driven by real-time data decisions. Online booking involving multiple departments is often impossible, forcing guests to contact the hotel or await a callback to add items such as golf, dining times or spa treatments.

Retail 52

Retail Shopping Services Consumer 52

SiteMinder

SEPTEMBER 6, 2023

Pre-arrival upselling Late bookings offer a narrow window for pre-arrival upselling, but it’s a golden opportunity. With the guest already committed to staying at your hotel, targeted offers for room upgrades, spa treatments, or dining options can be sent via email or app notifications.

Overbooking 98

Overbooking Occupancy Revenue Hotels 98

Catala Consulting

JULY 30, 2023

TRevPAR Optimization: Besides room revenues, optimizing additional revenues from services such as dining, spa treatments, and unique experiences is crucial for overall revenue growth. Such services might include dining, spa services, on-site entertainment, or event fees.

Revenue Management 52

Revenue Management Revenue Resorts Management 52

Hotel Business

NOVEMBER 27, 2023

Voice-enabled smart speakers allow hotel operators to upsell services to generate new revenue. Or for properties with in-house dining, the device could be set up to recommend the daily dinner special or happy hour options in the lobby bar. It makes the entire experience feel personalized and unique—perfect for #influencer culture.

Business 64

Business Services Operations Upsell 64

SiteMinder

FEBRUARY 29, 2024

Upselling and cross-selling : Techniques to promote hotel services and amenities, contributing to revenue growth. Customer service in F&B : Skills for engaging with guests, taking orders accurately, and managing dining experiences.

Hospitality 52

Hospitality Services Hotels Events 52

Social Tables

DECEMBER 28, 2023

Luxury box dining experience Elevate the dining experience with chef-attended stations in the luxury boxes. Some companies specialize in picnic experiences with charcuteries included which might be a good upsell option for those seated on the field.

Events 78

Events Scale Hiring Branding 78

SiteMinder

SEPTEMBER 6, 2023

Once a booking is made, automated emails kick in, confirming the reservation and even suggesting add-ons like room upgrades or dining options. Moreover, instant confirmation emails can serve as a platform for upselling additional services, further boosting revenue.

Hotels 98

Hotels Revenue Occupancy Services 98

Hotelier Magazine

JANUARY 24, 2024

This allows a hotelier to] for instance, know what motivates guests to spend at the restaurant or, conversely, how to encourage locals dining at your restaurant to recommend your hotel to their friends. “A A well-structured CRM can do this and far more when it comes to micro-segmentation.

Business 59

Business Hospitality Email Marketing Management 59

Inn Quest

JUNE 8, 2023

Furthermore, by analyzing customer preferences and previous interactions, chatbots can make tailored recommendations for dining options, local attractions or even personalized offers, enhancing the customer experience. Through this method, AI can identify upselling opportunities by leveraging guest preferences and historical data.

Hospitality 54

Hospitality Upsell Services Operations 54

Hotel Business

MAY 11, 2023

From tailored room amenities and services to activity recommendations and dining options, AI-driven personalization will lead to a more customized and enjoyable hotel stay for guests. This will result in more efficient hotel operations and improved overall service quality.

Hotels 64

Hotels Services Upsell Marketing Strategy 64

SiteMinder

AUGUST 29, 2023

Food and beverage services : From elegant on-site restaurants to casual cafes and bars, food and beverage services offer guests the convenience and pleasure of dining without leaving the hotel. Built-in upsell management. Large or small, hoteliers can take inspiration from the below examples to build their own strategy.

Ancillary Revenue 52

Ancillary Revenue Revenue Hotels Services 52

Little Hotelier

MARCH 20, 2023

Hotels can take the same approach to selling rooms, upselling guests, and selling extras. If the answer is “no” once more, then the chatbot could list a few options of what the user would like to talk about such as amenities, current offers or promotions, events, dining options, and more.

Hotels 64

Hotels Consumer Operations Services 64

Hotel Operations

JULY 21, 2023

Sea Island is an iconic southern resort that was founded in 1928 and its expansive property includes 16 different dining outlets and a wide range of recreational activities from golf to tennis to water sports to hunting and nature programming.

Resorts 52

Resorts Revenue Revenue Management Business 52

SiteMinder

NOVEMBER 14, 2023

Whether it’s breakfast in bed, a midday snack, or a late-night feast, room service means that guests can enjoy a seamless dining experience at the press of a button. In room dining: Beyond set meals, provide a 24/7 dining option where guests can order snacks, beverages, or meals at their convenience.

Services 59

Services Dining Hotels Revenue 59

Social Hospitality

JULY 25, 2022

Kiosks also offer greater ordering accuracy and provide great upselling opportunities with intuitive recommendations. Chatbots can take orders, upsell, provide suggestions, make reservations, offer promotions, collect feedback, and even process payments. POS Systems & Integration Across Platforms.

Upsell 147

Upsell Business Sales B2B 147

Inn Quest

MARCH 1, 2023

For instance, unique deals like hotel room upsell, or late checkouts can improve the stay while generating additional revenue. Even better, you can take advantage of this to increase your revenue by providing them with a hotel upsell, such as an airport pick-up or room upgrade.

Upsell 87

Upsell Services Revenue Management 87

Hotelier Magazine

MARCH 11, 2024

Finally, wellness most certainly means food, with many of these re-designed floors also including a bespoke food outlet with a health-conscious menu likely built around more informal dining and plant-based items that don’t require a full kitchen to prepare.

Revenue 59

Revenue Upsell Branding Services 59

SiteMinder

JANUARY 8, 2024

Quick service establishments engage in offering snack foods, whereas catering businesses and restaurants can lean towards a casual take-away experience or seated fine-dining. With customers expecting some sort of dining service from hotel accommodations, it has become almost a standard practice to provide.

Operations 59

Operations Management OTA Hotels 59

Cloudbeds

FEBRUARY 28, 2024

When travelers book on your website, you can upsell them to premium rooms and cross-sell onsite services and add-ons like breakfast, dining, spa, and recreation. You can advertise multiple room types, promotions, and packages on your website or social media channels, targeting a broad range of traveler budgets and tastes.

Revenue Management 98

Revenue Management Revenue Hotels Operations 98

Hotel Business

NOVEMBER 15, 2022

Hotels can deliver better service with a fully mobile platform, robust automation, mobile guest check-in and automated upsells that drive ROI. Stayntouch kiosk: With a fully customizable check-in kiosk, hotels can reinvent their lobby into a guest-centric space for socializing, dining and coworking. Stayntouch 2.0

Scale 52

Scale Upsell ROI Management 52

SiteMinder

JANUARY 8, 2024

Quick service establishments engage in offering snack foods, whereas catering businesses and restaurants can lean towards a casual take-away experience or seated fine-dining. With customers expecting some sort of dining service from hotel accommodations, it has become almost a standard practice to provide.

Operations 52

Operations Management OTA Hotels 52

SiteMinder

AUGUST 30, 2023

Here’s why they’re beneficial: Revenue diversification Hotel packages allow you to diversify your revenue streams by upselling various services and amenities. Whether it’s spa treatments, dining experiences, or exclusive tours, these packages encourage guests to spend more, boosting your overall revenue.

Hotels 98

Hotels Revenue Services Business 98

Inn Quest

MAY 11, 2023

Additionally, upselling additional services or goods through bundling enables hotels to increase revenue. It is more convenient for guests to enjoy a full dining experience while staying on the property when breakfast, lunch or dinner are included in the room rate.

Revenue 88

Revenue Occupancy Hotels Market 88

StayNTouch

NOVEMBER 16, 2022

Monitoring your distribution costs, and understanding which channels generate the most traffic and revenue can help you optimize rates and distribution, capitalize on upsell and add-on opportunities, and better understand where your competitors are earning revenue.

OTA 52

OTA Hotels Revenue Overbooking 52

Social Tables

DECEMBER 27, 2018

Cultural interactions, local dining, experiential travel, and team-building activities are all in the mix. This adds value for the planner by helping them better meet their event objectives, while adding value for the hotel or venue as an upselling technique. not cost-, time-, or conflict-related).

Events 167

Events Business Scale Consumer 167