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Technologies like chatbots, predictive analytics, and recommendation engines are leading the way in changing how hotels operate and connect with their customers. They sift through data to suggest things like local attractions, personalized dining options, or upgrades that align with a guests tastes.
Guests will have exclusive access to luxury amenities including a pool, spa, steam room, theatre, leisure lounge room, gym, as well as direct access to the precincts hotels, entertainment and dining options, including Sokyo, Fat Noodle and Cherry, Sky Deck, and a state-of-the-art Event Centre.
Mike zkan, founder/CEO, Kitchenless , is leading this innovative shift with a vision to make gourmet dining simpler, more sustainable and more profitable for hospitality providers. market, offering a cutting-edge way to serve high-quality meals without the need for a full-scale kitchen.
In recent years, hoteliers have found creative ways to streamline their operations and control costs, particularly in their food and beverage departments.
The full-scale renovation includes plans for redesigned guest rooms and function spaces, innovative dining experiences, and the development of a new grand ballroom to host 880 guests with a large dance floor.
Culinary Director, Mitch Orr, will oversee Studio Paskin venues The Palomar, The Mulwray, and Jacob the Angel as well as rooftop bar Monica, in-room dining and events. Yadav brings expertise in bleisure tourism, hotel operations, commercial strategy, and guest experience.
With over 15 years of expertise spanning lighting design, product innovation and strategic delivery, Liam has illuminated award-winning destinations for operators such as Crystalbrook, Westin, Rosewood, Marriott and Sofitel.
NEW YORK (October 29, 2024) – SevenRooms , the leading CRM, marketing and operations platform for the hospitality industry, today announced its strategic partnership with Curator Hotel & Resort Collection (“Curator”) , a distinct collection of more than 100 independent hotels and resorts across the United States.
Mike zkan, founder/CEO,Kitchenless, is leading this innovative shift with a vision to make gourmet dining simpler, more sustainable and more profitable for hospitality providers. market, offering a cutting-edge way to serve high-quality meals without the need for a full-scale kitchen.
From April 8, TFE Hotels will begin operating Vibe Hotel Melbourne Docklands and Storehouse Docklands restaurant, with new owners, MA Financial Group. TFE Hotels has established roots in Docklands, having operated the mid-scale Travelodge brand on Aurora Lane since 2010,” said TFE Hotels Group Chief Operating Officer, Chris Sedgwick.
Marion Guillermet Christina Ng Lam has been appointed Director of People and Culture, bringing experience in opening large-scale hotels. Fitt brings over 25 years of experience across the tourism, hospitality, and events sectors, including as an owner and operator of a motel.
The properties are known for their French chateau-inspired architecture, full-service spas, fine dining and curated retail. “We The upcoming Beacon location represents what company executives describe as a milestone both in scale and historical significance. Dal Pos, general counsel, The Mirbeau Companies.
Each hotel is equipped with well-appointed rooms, banquet facilities, dining options and wellness centres, ensuring a comfortable and memorable stay for guests. STAAH’s tools helped standardise booking operations, enhance OTA performance and establish a tech-forward approach to revenue management. Their solution: STAAH.
Sydney’s Harbour Rocks Hotel EVT’s Director of Hotel and Resorts Operations Norman Arundel described the hotels as “Sydney accommodation icons” and said they will be a valuable addition to the EVT portfolio. “We The hotel also features private event and dining spaces and a fitness facility.
The right software is a game-changer for hotel success, shaping everything from operational efficiency to guest satisfaction. Property Management System (PMS) A Property Management System (PMS) is the heart of hotel operations, handling everything from reservations and check-ins to billing and room assignments.
We look forward to enacting what we do best by creating value for our owners, delivering unparalleled operational support and exceptional guest experiences at scale, bolstering the operating efficiency and financial success of each property.” The Westin St.
announced its new Nomadix Energy Management Solution that addresses the market need to reduce operational costs and reach sustainability goals. announced its new Nomadix Energy Management Solution that addresses the market need to reduce operational costs and reach sustainability goals. For more information, visit [link].
Figure 3 When it comes to profitability, the South is setting a benchmark with higher F&B flow-through percentages, indicating efficient operations and cost management. struggles with operational flexibility, which is impacting its ability to maximize F&B profit and revenue per available room (PAR).
Mandarin Oriental, Hong Kong appoints Australian GM Australian national Greg Liddell has been appointed General Manager, Mandarin Oriental, Hong Kong and Area Vice President, Operations overseeing Mandarin Oriental, Macau and Mandarin Oriental, Tokyo. This allows us to take guests on that journey when they dine with us.”
With operating costs at an all-time high, following recent National Insurance hikes and changes to the Employment Bill, hoteliers can’t afford to let valuable F&B space sit underused. With pressure mounting from rising costs, partnerships like this empower businesses to do more with less, smartly and at scale.”
We have created a small urban resort in the heart of the city, from our beautiful rooftop with a pool and sweeping views of our cityscape, to our state-of-the-art gym and wellness rooms, various dining options and a running programme of events with local performers and practitioners. David, tell us about the stylish rooms and suites on offer.
As guest expectations rise and operational demands grow, properties are turning to smart solutions like VAIA®, a next-generation conversational AI assistant developed by VSR. Furthermore, it elevates the guest experience while reducing costs and simplifying operations. The result?
This quickly grew to all four dining outlets plus the Hilton’s staff canteen, with over 150kg (94%) of food waste being diverted from the landfill daily. Shortly after, Hilton Queenstown became the organic worm farm’s first large-scale supplier of food waste. Tell us about the fantastic food and beverage on offer.
Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/16/2025 SynXis Concierge.AI âSabreâs SynXis Concierge.AI
Offering 168 refined accommodations, timeless design, world-class dining, and a first-of-its-kind rooftop with swimming pool, bar, and restaurant. A large-scale sculptural installation composed entirely of locally significant texts anchors one lobby wall, while a collage of historic photographs on another evokes a strong sense of place.
This unique and much lauded feature provides instantly lower operational costs, while âinstant power-upâ via remote control ensures minimal downtime during presentation. UrResort brings together a connected suite of solutions designed to help resort operators centralize and commercialize non-room inventory at scale.
Caillin Flint, Choice Hotels Asia-Pac An accomplished executive leader with more than 30 years of hospitality industry experience, Flint recently served as Head of Hotel Operations at The Hotel leader and Wellness Co. Katsman brings a wealth of experience managing large-scale kitchen teams and designing inventive menus.
As a Verra Registered Carbon Project, the lodge leads a large-scale initiative to regenerate the Soutpansberg Mountains, sequestering over 100,000 tons of carbon annually while creating ecosystems that support local biodiversity.
The enhanced version of the âSkywayâ application provides hospitality, multifamily and senior living property managers with an easier way to monitor and maintain their propertyâs technology from a single portal, driving operational efficiency and improved guest experience.
Key International , a real estate investment and development company, and Shaner Hotels , an international hotel owner, operator and developer, have opened the 156-suite SpringHill Suites by Marriott Jacksonville Beach Oceanfront in Florida. Shaner will operate the hotel, owned by Key International.
With the right technology, these contactless experiences can not only enhance guest satisfaction , making it easier for travelers to get what they need, but also streamline internal workflows, making day-to-day hotel operations effortless for teams. Discovery Guests expect to be able to book a hotel stay without having to pick up the phone.
In-room tablets act as command centers for entertainment, dining, and facility requests. Guest Wi-Fi can be isolated from operational systems for better security. In practice, this means: Fiber carries high-bandwidth applications like video and back-office operations. Booking engines offer predictive suggestions.
The portfolio of solutions provides full-service, mid-scale, and limited-service hotels a range of connectivity options for delivering customized guest Wi-Fi experiences that meet the unique demands of each market segmentâfrom luxury to budget hotels. Ive been very impressed by how intuitive RUCKUS One is!
Itâs a platform for entertainment and for delivering integrated services that reduce operating costs, simplify installations, and increase staff effectiveness. Once approved by LG, these services operate independently but harmoniously, unlocking new opportunities for cost savings, guest engagement, and streamlined operations.
Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/11/2025 SURVEY: 70% of American Travelers Want to Skip the Front Desk A new U.S.
These systems enable hotels to deliver personalized experiences at scale, ensuring every guest feels seen and valued without requiring additional work from employees. These tools not only streamline operations but also boost engagement and bookings. How Can Hotels Enhance Guest Experience with Innovative Marketing?
AIâs ability to process vast amounts of data can lead to more dynamic pricing strategies, resulting in meaningful improvements to net operating income but independent hoteliers have long struggled with black-box pricing models that leave them guessing about the logic behind rate changes.
Gravity Haus operates eight exceptional properties across the United States, offering far more than just top-tier accommodation in adventure-filled destinations. Each Haus combines co-working spaces, fitness programs, chef-led dining concepts, and location-specific experiences.
AskAI â A customizable, AI-powered assistant that delivers instant answers to SOP, policy and operational questions. Optional Add-On: UAT Environment â For enterprise-scale testing and validation. And itâs built to work across the platform, layered directly over the companyâs Workforce Management and Hotel Operations pillars.
AskAI â A customizable, AI-powered assistant that delivers instant answers to SOP, policy and operational questions. Optional Add-On: UAT Environment â For enterprise-scale testing and validation. And itâs built to work across the platform, layered directly over the companyâs Workforce Management and Hotel Operations pillars.
Partnering with IRIS allows us to give our shared customers a guest experience that puts them in control, while hotel teams can drive more operational efficiency in the background. AskAI â A customizable, AI-powered assistant that delivers instant answers to SOP, policy and operational questions. âThis launch marks a turning point.
Located near Birmingham-Shuttlesworth International Airport (BHM) and about four miles from downtown Birmingham, the 220-room property features on-site dining at Steel City Bar & Grill, an outdoor pool, fitness center and onsite batting cages, as well as 2,808 sq. of meeting space and complimentary airport shuttle service.
Take in-room dining for example. With a branded mobile app or a smart-room tablet placed bedside, guests can now view dining menus digitally, place their order, and then track its progress just like they would an order from their favorite taco shop on DoorDash.
Bhushan’s promotion further reinforces the brand’s commitment to recognizing internal talent and driving excellence across all touchpoints of the guest dining experience. Advertisements A firm believer in mentorship and team development, Bhushan’s leadership style combines operational rigour with creative exploration.
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