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The Impact of AI on Scaling Personalized Guest Experiences

Social Hospitality

Technologies like chatbots, predictive analytics, and recommendation engines are leading the way in changing how hotels operate and connect with their customers. They sift through data to suggest things like local attractions, personalized dining options, or upgrades that align with a guests tastes.

Scale 236
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Minor Hotels signs management letting rights for Queens Wharf Residences

Hotel Management

Guests will have exclusive access to luxury amenities including a pool, spa, steam room, theatre, leisure lounge room, gym, as well as direct access to the precincts hotels, entertainment and dining options, including Sokyo, Fat Noodle and Cherry, Sky Deck, and a state-of-the-art Event Centre.

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Revolutionizing hotel dining: The Kitchenless concept

Hotel Business

Mike zkan, founder/CEO, Kitchenless , is leading this innovative shift with a vision to make gourmet dining simpler, more sustainable and more profitable for hospitality providers. market, offering a cutting-edge way to serve high-quality meals without the need for a full-scale kitchen.

Dining 96
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Tracking Snacking: Three Consumer Trends to Help Hoteliers Curate Their F&B Offerings

Lodging

In recent years, hoteliers have found creative ways to streamline their operations and control costs, particularly in their food and beverage departments.

Consumer 296
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La Vie signs Norwest hotel with Giovaninno Navarra and Tony Merhi

Hotel Management

The full-scale renovation includes plans for redesigned guest rooms and function spaces, innovative dining experiences, and the development of a new grand ballroom to host 880 guests with a large dance floor.

Resorts 147
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Key appointments: 25hours, 1 Hotel Melbourne, Crowne Plaza Fiji Nadi Bay

Hotel Management

Culinary Director, Mitch Orr, will oversee Studio Paskin venues The Palomar, The Mulwray, and Jacob the Angel as well as rooftop bar Monica, in-room dining and events. Yadav brings expertise in bleisure tourism, hotel operations, commercial strategy, and guest experience.

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A masterclass in hotel, bar and restaurant lighting at Design Inn

Hotel Management

With over 15 years of expertise spanning lighting design, product innovation and strategic delivery, Liam has illuminated award-winning destinations for operators such as Crystalbrook, Westin, Rosewood, Marriott and Sofitel.