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“To be part of Brisbane’s transformation ahead of the 2032 Olympics and Paralympics is a privilege, particularly in helping to shape its tourism and hospitality scene by offering an exciting, culturally rich stay experience for local and international guests alike.”
AI is transforming hotels through personalisation, automation, and predictive analytics, enhancing guest experiences and operational efficiency while addressing ethical challenges for a competitive, tech-driven future. AI also is transforming back-of-house operations.
Mike zkan, founder/CEO, Kitchenless , is leading this innovative shift with a vision to make gourmet dining simpler, more sustainable and more profitable for hospitality providers. Once thawed, they can be heated and cooked in the Kitchenless device, offering a fast and convenient dining solution.
In the hospitality industry, AI is changing how businesses cater to their guests, enabling smarter and more personalized interactions. Understanding AIs Role in Hospitality AI tools have become a valuable resource in hospitality, helping businesses deliver more personalized experiences to their guests.
LHG appoints Chief Operating Officer Kevin Robinson has taken up the position of Chief Operating Officer at Langham Hospitality Group (LHG), effective 14 April 2025. Robinson will report directly to van den Oord and lead day-to-day operations across the Group.
NEW YORK (October 29, 2024) – SevenRooms , the leading CRM, marketing and operations platform for the hospitality industry, today announced its strategic partnership with Curator Hotel & Resort Collection (“Curator”) , a distinct collection of more than 100 independent hotels and resorts across the United States.
Sullivan brings over 25 years of experience leading hospitality teams including as Chief Operating Officer at Lotus Dining Group, The Grounds Group and Solotel, and shares a committment to forging strong relationships with local producers and reducing food waste.
Mike zkan, founder/CEO,Kitchenless, is leading this innovative shift with a vision to make gourmet dining simpler, more sustainable and more profitable for hospitality providers. Once thawed, they can be heated and cooked in the Kitchenless device, offering a fast and convenient dining solution.
The way I was made to feel when I was at the hotel – acknowledged, welcomed and truly understood as an individual, reinforced all of the things I love about the brand, and that is what I want to emulate in the authentic hospitality we will deliver at 25hours Hotel The Olympia, Colahan said. Fiji holds a very special place in my heart.
The full-scale renovation includes plans for redesigned guest rooms and function spaces, innovative dining experiences, and the development of a new grand ballroom to host 880 guests with a large dance floor. The Hills region is one of Sydneys most dynamic business and lifestyle hubs, Hanna said.
Meanwhile, the annual carbon footprint of the hospitality industry as a whole is estimated at 3% of total global carbon emissions. For the hospitality industry, which relies heavily on natural resources, sustainability is no longer optionalits a business imperative. Why Sustainability in Hospitality Matters Now 1.
Owners are seeing the value in mixed-use developments in maximising returns, and dual-branded developments in delivering greater operational efficiencies, writes TFE Hotels Director of Development, John Sutcliffe. This sits alongside a thoughtful mix of wellness and beauty offerings, and boutique shopping.
Owner, operator and developer Turnberry has appointed Mary Rogers as EVP, hospitalityoperations. Her responsibilities will extend to strategic planning, budgeting and sales and marketing initiatives, with a focus on repositioning assets with innovative service models, programming and dining and lifestyle experiences.
India’s The Citi Residenci Hotels boosts bookings, efficiency and guest experience with STAAH’s smart hospitality solutions. With a growing footprint across West Bengal, The Citi Residenci Hotels has emerged as a leading name in regional hospitality, offering modern comforts, efficient service and local charm across its properties.
Singapore has been home to spectacular hotel debuts of late and high on that list is the Pan Pacific Orchard , which combines style with sustainability, greenery and luxury hospitality. Singapore Airlines operates several aircraft types to Singapore, including the Boeing 777-300ER, the Airbus A350-900 and the Airbus A380-800.
How Will Digital Marketing Evolve in the Hospitality Industry? Digital marketing in the hospitality business is becoming more guest-focused than ever. Hyper-Personalization Powered by AI Did you know that the AI market in hospitality and tourism is projected to grow from $15.69 billion in 2024 to $20.47
Hotel management company Remington Hospitality has promoted Stephen Wittman to VP, food & beverage. In his new role, Wittman will oversee the strategic direction of the company’s F&B operations, with a focus on elevating offerings, enhancing guest experiences and driving revenue growth across the portfolio.
The decision aligns with Ginobbi Group’s commitment to delivering a modern and meaningful approach to hospitality—balancing innovation with cultural heritage and creating authentic experiences that connect people and places. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex
This is an exciting milestone for Accor as we continue to expand our presence in the Pacific, said Accor Chief Operating Officer in the Pacific, Adrian Williams. Founded in 1993, Bayview International Hotels and Resorts has built a strong legacy of memorable hospitality experiences.
“Our goal is to bring a fresh perspective to this asset and create a hospitality experience that reflects both the heritage and evolving future of Plymouth.” The inn currently features a full-service spa, indoor pool, meeting and event space, fitness center, game room and on-site dining.
Island Hospitality Management has been named the operator of the 209-room Embassy Suites by Hilton Syracuse Destiny USA in Syracuse, NY. “We’re thrilled to manage this premier hotel in a vibrant new market for Island Hospitality here in Syracuse,” said Gregg Forde, president/COO, Island Hospitality Management.
The Fiji Marriott Resort Momi Bay has been one of the nation’s most popular properties since it debuted in 2017, thanks to its signature overwater bungalows, fantastic restaurants and wonderful hospitality. But what truly stands out is the warmth and genuine hospitality of our associates.
Sage Hospitality Group has formed a strategic partnership with hotel ownership and investment group CL Hotels , which brings three lifestyle hotels into the Sage management portfolio: Hotel La Jolla in San Diego, The Coachman Hotel in Lake Tahoe and Circa 39 Hotel in Miami Beach.
Flexible and scalable, our growing roster of mutual clients includes Mandarin Oriental and Four Seasons, with hotels typically experiencing a 20% to 40% boost in F&B revenue following deployment.â This partnership marks a significant advancement in the evolution of luxury hospitality across the globe.
Integration of Advanced Technology: The adoption of smart technologies is enhancing operational efficiency and guest satisfaction. This is especially true in luxury and lifestyle hotels, where research shows that people will actually travel just for a dining experience. We dont believe in a one-size-fits-all attitude to F&B.
Coury Hospitality has been tapped to take over management of the Hard Rock Hotel San Diego, located in the Gaslamp Quarter, effective July 1. Our partnership with Hard Rock Hotel San Diego is a natural fit,” said Paul Coury, CEO/founder, Coury Hospitality. “We With 420 guestrooms and 40,000 sq.
IRIS , a provider of mobile F&B and guest experience platforms for the hospitality sector, has partnered with hospitality management company Coury Hospitality to extend F&B mobile ordering across its portfolio following a 44% year-on-year increase in in-room dining sales.
Julian Jacquez, President & COO, BCN Telecom 6/9/2025 The hospitality industry is entering a new era where artificial intelligence (AI), automation, and connected experiences are shaping every facet of guest interaction. With market forecasts pointing to AI in hospitality exceeding $1.4 We need an unbreakable internet.
Ensuring that both properties retain and strengthen their position as the most exceptional luxury hotels in their respective cities, the Group is unveiling new and enhanced offerings incorporating new elegant guest accommodation designs, and the introduction of exciting dining and wellness experiences.
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âHospitality is built on human connectionâbut the tools weâve given teams have too often gotten in the way,â said Karie Kelly, CPTO at Unifocus. AskAI â A customizable, AI-powered assistant that delivers instant answers to SOP, policy and operational questions. âThis launch marks a turning point.
This integration gives hoteliers using Salto’s advanced access control system the ability to deliver a truly seamless, contactless guest journey through Mews Hospitality Cloud. Operational efficiency : f ewer manual processes mean fewer staff hours spent troubleshooting. Improved security : n o more lost keys.
While it’s crucial to avoid being overwhelmed with too much detail, it’s equally important to emphasize what makes your establishment unique – it could be your prime location, unique brand elements or extensive dining options. To further streamline your operations and expand your reach, integrate MeetingBroker.
âHospitality is built on human connectionâbut the tools weâve given teams have too often gotten in the way,â said Karie Kelly, CPTO at Unifocus. AskAI â A customizable, AI-powered assistant that delivers instant answers to SOP, policy and operational questions. âThis launch marks a turning point.
The combined offering intends to serve as a premier accommodation and hospitality destination to capitalise on tourism demand in the region. Wilckens acknowledges the importance of operating with care and respect for the environment and preserving the natural beauty of the area, which is the main drawcard for tourists.
Marriott International has introduced its Courtyard by Marriott brand to Darwin for the first time, representing several significant milestones for the global hospitality giant in the region. An all-day dining venue, with seating for up to 100 guests, is expected to open in early 2026. For us, as a company, it’s a big step forward.”
The 377-room luxury hotel, located in the heart of the citys entertainment, dining, shopping, and business precincts, features 20 conference and meeting rooms, two food and beverage venues, a business lounge, tennis court, gym and swimming pool. The family-run hospitality group operates a range of hotels across Australia and Thailand.
Anna Wolfe 6/9/2025 Advertisement - article continues below Advertisement Kelly Fabian, IT Project Manager at Dine Brands Global, Inc., To date, Fabian is most proud of standing up the Dine Brands AI Innovation Foundry in quick response to the breakthroughs in artificial intelligence. Her resourcefulness and initiative stood out.
After years of recovery, the industry is not just reboundingit is entering a new phase of expansion, marked by evolving traveller expectations and a stronger dedication to personalisation and experience-driven hospitality. Hoteliers can alleviate staffing constraints, streamline operations, and enhance guest interactions.
On completion, the upscale lifestyle hotel, located in the heart of Surfers Paradise, will feature 202 guest rooms, an all-day dining restaurant, AC Store, AC Lounge and bar, swimming pool, gym, and a 120-person meeting and events space. “We
Nasdaq: AGYS), a leading global provider of hospitality software solutions and services, is proud to announce its new partnership with Hospitality Action, the UKs leading charity supporting hospitality workers in times of crisis. April 14, 2025 (London, England ) Agilysys, Inc.
Coury Hospitality has expanded into two additional key East Coast markets. The hotels are owned by affiliates of T2 Hospitality. The addition of these two East Coast hotels marks another step forward in Coury Hospitality’s strategic national expansion,” said Paul Coury, CEO/founder, Coury Hospitality. “The
If youre still relying on your regular operations, you could miss out on prime opportunities to attract and delight guests during this high-stakes period. This guide explores actionable strategies, expert insights, and modern tech tools to help you maximize bookings, optimize operations, and deliver unforgettable Songkran experiences.
With so many core processes now informed by AI, hoteliers must bring these capabilities into the heart of their operations: the property-management system. Leveraging AI “agents” as intuitive collaborators will enable hotel operators to learn new information, adjust their approach to problem solving, and take immediate action.
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