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InterContinental Brisbane opens with new lobby bar and club lounge

Hotel Management

“To be part of Brisbane’s transformation ahead of the 2032 Olympics and Paralympics is a privilege, particularly in helping to shape its tourism and hospitality scene by offering an exciting, culturally rich stay experience for local and international guests alike.”

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AI’s Game-Changing Role in Hotels

Hotel Management

AI is transforming hotels through personalisation, automation, and predictive analytics, enhancing guest experiences and operational efficiency while addressing ethical challenges for a competitive, tech-driven future. AI also is transforming back-of-house operations.

Hotels 263
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Revolutionizing hotel dining: The Kitchenless concept

Hotel Business

Mike zkan, founder/CEO, Kitchenless , is leading this innovative shift with a vision to make gourmet dining simpler, more sustainable and more profitable for hospitality providers. Once thawed, they can be heated and cooked in the Kitchenless device, offering a fast and convenient dining solution.

Dining 96
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The Impact of AI on Scaling Personalized Guest Experiences

Social Hospitality

In the hospitality industry, AI is changing how businesses cater to their guests, enabling smarter and more personalized interactions. Understanding AIs Role in Hospitality AI tools have become a valuable resource in hospitality, helping businesses deliver more personalized experiences to their guests.

Scale 236
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Key appointments: Langham Hospitality Group, Sheraton Grand Sydney Hyde Park and more

Hotel Management

LHG appoints Chief Operating Officer Kevin Robinson has taken up the position of Chief Operating Officer at Langham Hospitality Group (LHG), effective 14 April 2025. Robinson will report directly to van den Oord and lead day-to-day operations across the Group.

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SevenRooms Partners with Curator Hotel & Resort Collection to Elevate Guest Experiences, Engagement and Loyalty

Hotel Speak

NEW YORK (October 29, 2024) – SevenRooms , the leading CRM, marketing and operations platform for the hospitality industry, today announced its strategic partnership with Curator Hotel & Resort Collection (“Curator”) , a distinct collection of more than 100 independent hotels and resorts across the United States.

Resorts 111
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Key appointments: Hyatt Hotel Canberra, Crystalbrook Collection, Crowne Plaza Hobart and more

Hotel Management

Sullivan brings over 25 years of experience leading hospitality teams including as Chief Operating Officer at Lotus Dining Group, The Grounds Group and Solotel, and shares a committment to forging strong relationships with local producers and reducing food waste.