eZee Absolute

JANUARY 27, 2025

Be it luxurious accommodations, exclusive dining, or wellness experiences, Songkran visitors crave it all. Use AI to track their past bookings and suggest tailored offers, such as room upgrades or access to Songkran-themed events based on their history. During Songkran, travelers dont just stay longer; they spend more.

Upsell 52

Upsell Hotels OTA Revenue Management 52

Hotelogix

NOVEMBER 7, 2024

Read also: Guide on Customer Retention in Hotel Industry Encourage Group Bookings: Offer discounts or packages for weddings, business events, or group travel bookings. For example, you can charge higher rates when demand is high, like during peak seasons or local events, and lower rates when your hotel has empty rooms.

Hotel Sales 52

Hotel Sales Revenue Sales OTA 52

SiteMinder

SEPTEMBER 6, 2023

Often, they are built around particular themes, such as the season, a local event, or a holiday (e.g. Providing upselling opportunities: Once a guest has booked a room, there are additional opportunities to upsell services such as dining or spa packages, thereby increasing overall revenue. What are hotel promotions?

Hotels 105

Hotels Events Upsell Occupancy 105

Little Hotelier

MAY 21, 2025

They are a great option in dining areas, bars and event spaces. Upselling opportunities Front desk POS systems can prompt you and your staff to suggest relevant add-ons and upgrades to guests during the ordering process.

Hotels 52

Hotels Upsell Services Sales 52

Social Hospitality

JULY 25, 2022

However, recent world events and their aftermath have led to a rapid influx of technological advancements in the industry. Kiosks also offer greater ordering accuracy and provide great upselling opportunities with intuitive recommendations. Restaurants aren’t always at the forefront of implementing new technology.

Upsell 147

Upsell Business Sales B2B 147

Xotels

MARCH 3, 2025

Hotels can leverage CRM data to drive repeat bookings, upsell experiences, and build stronger guest relationships. Demand Forecasting & Analytics Platforms Demand forecasting is not simply a matter of historical data it’s a case of identifying patterns within seasonality, events, and booking trends.

Revenue Management 40

Revenue Management Revenue Management Ancillary Revenue 40

Intelity

APRIL 18, 2023

Whether a guest is traveling to your property for an on-site event or just looking for some relaxation time with their furry friend, opportunities for hotel staff to create a memorable experience and improve guest satisfaction through personalization abound. Ask your staff to recommend your best bottle during their next dining interaction.

Upsell 98

Upsell Hotels Services Revenue 98

Hotelogix

APRIL 11, 2025

These outlets include: Restaurants & Bars Cafes & Lounges In-house Spas or Salons Gift Shops & Boutiques Activity Desks or Tour Booking Counters Room Service & Mini-Bar Event Services Each of these outlets functions like a mini-business within your hotel.

Revenue 52

Revenue Hotels Services Management 52

Little Hotelier

MARCH 30, 2025

Inside pages: Devote sections to rooms, amenities, dining and services. Room types & features: Highlight the different room categories and features, with an emphasis on upselling guests to higher priced rooms. Nearby attractions: List popular things to do in your area, and key amenities like shopping, dining and entertainment.

Hotels 52

Hotels Dining Sales OTA 52

eZee Absolute

OCTOBER 16, 2023

Such revenue can come from various sources, including: Food and Beverage: Restaurants, bars, in-room dining, and catering services can significantly contribute to ancillary revenue. Offering diverse dining options, themed events, and unique culinary experiences helps attract guests and drive F&B sales.

Ancillary Revenue 59

Ancillary Revenue Revenue Services Events 59

SiteMinder

JUNE 12, 2024

This includes offering tailored packages, suggesting room upgrades, promoting in-house dining experiences, and even curating special entertainment events. For instance, if a hotel expects high occupancy due to an upcoming event in the city, they can ensure adequate staffing and inventory to cater to the influx of guests.

Yield Management 98

Yield Management Management Revenue Management Revenue 98

SiteMinder

OCTOBER 10, 2023

Offer lower rates for guests booking multiple rooms, ideal for group travellers or event attendees. Event-Based discounts: Offer special rates during local or global events or holidays. Example: Festival special, book during the event and receive a 15% discount. Example: A 10% discount for bookings of 5 rooms or more.

Occupancy 59

Occupancy Events OTA Revenue 59

Catala Consulting

JANUARY 21, 2025

Whether its a seamless check-in process, personalized dining recommendations, or proactive problem-solving, customer satisfaction is at the heart of every hotel, resort, and travel business. For example: During a major conference or event, AI algorithms might predict higher-than-average demand and raise room rates accordingly.

Hospitality 52

Hospitality Services Business Operations 52

Hotel Speak

MAY 30, 2024

These include: Increased number of kiosks and grab-and-go venues Reduced menu choices and operating hours of remaining F&B venues A drop in in-room dining and mini-bar usage Such is the change in guest expectation that the hotel industry’s cookie-cutter approach to F&B no longer cuts it.

Consumer 105

Consumer Forecasting Revenue ROI 105

Hotelogix

AUGUST 6, 2024

Optimizing ancillary revenue streams: To diversify your revenue sources, consider enhancing offerings in food and beverage, spa services, and event hosting. Train your staff to identify and capitalize on upselling opportunities. You must also negotiate better rates with suppliers and streamline operations to cut unnecessary expenses.

Revenue 52

Revenue Management Upsell Target Marketing 52

Little Hotelier

NOVEMBER 18, 2024

A concierge can help guests with everything from local tips to arranging special experiences, and these efforts can translate into increased revenue through upselling tours, local events, or unique add-ons. Meg Hollins, Marketing & Events Manager Holbrook Hotel Read more What is the best hotel concierge software?

Hiring 52

Hiring Services Hotels Upsell 52

SiteMinder

SEPTEMBER 4, 2023

From exquisite rooms, amazing dining options, and fabulous event venues, Chatrium is truly a premium accommodation choice. Collecting data, prioritising attention to detail, and optimising personalisation are all keys to perfecting upsells and ancillary services.

Operations 98

Operations Revenue Hotels OTA 98

Xotels

JULY 26, 2024

In a nutshell, yield management means adjusting your room rates in real-time based on demand , seasonality, events, and even the day of the week. What events drive demand in your area? Don’t Forget About Upselling: Train your staff to upsell guests to higher room categories or add-on services. Sounds simple, right?

Yield Management 59

Yield Management Upsell Hotels Ancillary Revenue 59

Xotels

JULY 26, 2024

In a nutshell, yield management means adjusting your room rates in real-time based on demand , seasonality, events, and even the day of the week. What events drive demand in your area? Don’t Forget About Upselling: Train your staff to upsell guests to higher room categories or add-on services. Sounds simple, right?

Yield Management 52

Yield Management Upsell Revenue Hotels 52

Xotels

JULY 26, 2024

In a nutshell, yield management means adjusting your room rates in real-time based on demand , seasonality, events, and even the day of the week. What events drive demand in your area? Don’t Forget About Upselling: Train your staff to upsell guests to higher room categories or add-on services. Sounds simple, right?

Yield Management 52

Yield Management Upsell Revenue Hotels 52

MediaBoom

DECEMBER 11, 2024

Ad Extensions : Highlight special features like Free Wi-Fi, Pet-Friendly Rooms, or On-Site Dining to enhance your ads appeal. Use social media advertising to promote seasonal packages, events, or limited-time offers. Adding perks such as free breakfast, spa treatments, or exclusive event access further enhances the appeal.

Marketing Strategy 94

Marketing Strategy Hotel Marketing Marketing Market 94

Inn Quest

MARCH 1, 2023

For instance, unique deals like hotel room upsell, or late checkouts can improve the stay while generating additional revenue. Even better, you can take advantage of this to increase your revenue by providing them with a hotel upsell, such as an airport pick-up or room upgrade.

Upsell 87

Upsell Services Revenue Management 87

Hotelogix

JANUARY 21, 2025

Is it your breathtaking sea views, your green practices, or your prize-winning dining spot? Turn Local Culture Into a Magnet for Guests Your location is your biggest selling point, and it's a fantastic opportunity to integrate hotel upsell deals naturally into your offerings.

Hotels 40

Hotels Business Travel Operations 40

SiteMinder

JANUARY 14, 2025

As a consequence your hotel can earn and efficiently manage more large bookings, helping you to more effectively cater to events, conferences and group travel. Efficient upselling opportunities The GDS grants your hotel the opportunity to upsell.

Global Distribution System 52

Global Distribution System Upsell Hotels Travel 52

SiteMinder

AUGUST 30, 2023

Here’s why they’re beneficial: Revenue diversification Hotel packages allow you to diversify your revenue streams by upselling various services and amenities. Whether it’s spa treatments, dining experiences, or exclusive tours, these packages encourage guests to spend more, boosting your overall revenue.

Hotels 98

Hotels Services Revenue Business 98

Catala Consulting

JULY 30, 2023

Seasonal Pattern Analysis: Resorts can capitalize on fluctuating demands driven by seasons, holidays, and local events, by adjusting pricing and operational strategies accordingly. Such services might include dining, spa services, on-site entertainment, or event fees.

Revenue Management 52

Revenue Management Revenue Resorts Management 52

Boutique Hotel News

NOVEMBER 2, 2022

Just like Netflix recommends programmes to watch, hotel upsells can now be driven by real-time data decisions. Online booking involving multiple departments is often impossible, forcing guests to contact the hotel or await a callback to add items such as golf, dining times or spa treatments.

Retail 52

Retail Shopping Services Consumer 52

SiteMinder

FEBRUARY 29, 2024

Upselling and cross-selling : Techniques to promote hotel services and amenities, contributing to revenue growth. Customer service in F&B : Skills for engaging with guests, taking orders accurately, and managing dining experiences.

Hospitality 52

Hospitality Services Hotels Events 52

Cloudbeds

FEBRUARY 28, 2024

When travelers book on your website, you can upsell them to premium rooms and cross-sell onsite services and add-ons like breakfast, dining, spa, and recreation. Based in Germany, Protel is a legacy PMS provider that also offers a website booking engine, mobile app, and events software. Generate more revenue.

Revenue Management 98

Revenue Management Hotels Revenue Operations 98

Inn Quest

MAY 11, 2023

By using dynamic pricing strategies, hotels can also adjust prices for specific events or promotions to attract more customers and increase their revenue. Hotels may raise their rates to generate more money during busy times like holidays, festivals, and other events.

Revenue 88

Revenue Occupancy Hotels Marketing 88

SiteMinder

AUGUST 29, 2023

Food and beverage services : From elegant on-site restaurants to casual cafes and bars, food and beverage services offer guests the convenience and pleasure of dining without leaving the hotel. Events or meetings: Hosting events, conferences, or meetings can be a lucrative revenue source. Built-in upsell management.

Ancillary Revenue 52

Ancillary Revenue Revenue Hotels Services 52

Hotel Business

MAY 11, 2023

From tailored room amenities and services to activity recommendations and dining options, AI-driven personalization will lead to a more customized and enjoyable hotel stay for guests. Smart concierge services: AI-driven virtual concierges can offer guests personalized recommendations for local attractions, restaurants and events.

Services 65

Services Hotels Upsell Marketing Strategy 65

Inn Quest

JUNE 8, 2023

Furthermore, by analyzing customer preferences and previous interactions, chatbots can make tailored recommendations for dining options, local attractions or even personalized offers, enhancing the customer experience. Through this method, AI can identify upselling opportunities by leveraging guest preferences and historical data.

Hospitality 54

Hospitality Services Upsell Operations 54

Hotelier Magazine

JANUARY 24, 2024

This allows a hotelier to] for instance, know what motivates guests to spend at the restaurant or, conversely, how to encourage locals dining at your restaurant to recommend your hotel to their friends. “A A well-structured CRM can do this and far more when it comes to micro-segmentation.

Business 59

Business Hospitality Email Marketing Management 59

Little Hotelier

MARCH 20, 2023

Hotels can take the same approach to selling rooms, upselling guests, and selling extras. If the answer is “no” once more, then the chatbot could list a few options of what the user would like to talk about such as amenities, current offers or promotions, events, dining options, and more.

Hotels 64

Hotels Consumer Services Operations 64

Hotel Operations

JULY 21, 2023

Operators are prioritizing robust business intelligence and improved operational efficiency,” said Rajeet Mohan, Principal at PwC, at the event – with a key focus being on optimizing revenue production and profit from across the hotel operation today. We host our own PGA Tour event in the fall called the RSM Classics.”

Resorts 52

Resorts Revenue Revenue Management Business 52

Cloudbeds

SEPTEMBER 12, 2024

This not only enhances the guest experience but also creates opportunities for upselling and cross-selling. By digging deep into booking history, room preferences, dining choices, preferred spa treatments, and spending habits, AI helps hotels create highly personalized marketing campaigns.

Hospitality 52

Hospitality Revenue Management Hotels Forecasting 52