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Medallia: 61% of consumers willing to spend more for personalized experiences

Hotel Business

has released the findings of its new research report, Understanding Personalization Efforts in the Hotel and Retail Industries. The study found a strong link between personalization and overall satisfaction, validating earlier research that showed 61% of consumers are willing to spend more with companies if they offer a customized experience.

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Revolutionizing hotel dining: The Kitchenless concept

Hotel Business

market, offering a cutting-edge way to serve high-quality meals without the need for a full-scale kitchen. In fact, Kitchenless enables hotels to achieve net profit margins of up to 35% per dish, based on the companys suggested retail price. What started in Switzerland is now entering the U.S.

Dining 96
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The Advantages of Dropshipping – Is it the Right Business Model For You?

Social Hospitality

Low startup costs When retailers are not responsible for purchasing and storing inventory, they can save money on the cost of materials and labor. Customers are unlikely to buy from a retailer that has the same product as scores of others, so it is essential to set your business apart through customer service and other means.

Business 130
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Hotels can take a page from retail to beat the competition

Hotel Business

Where the retail sector could reinvent itself as “digital-first” through new services like eCommerce, curbside pickup or repurposing physical stores as socially distanced distribution centers, the travel sector, by its nature, relies on physical footfall. Consumers are also becoming more informed and empowered. By James Brooke.

Retail 59
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Pro-invest Group to open 2,000 apartments under new ‘flexible living’ model

Hotel Management

The latest venture will see the company own and operate approximately 2,000 apartments across 10 assets in its first tranche of development; with plans to scale up to the size of its current hotel business at around 6,000 keys.

Retail 130
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Amazon Prime Day takes off with travel deals

Hospitality Today

Jul 4, 2025 • Hospitality Brand USA hit with major funding cut in new budget bill - Tourism agency forced to scale back as federal matching funds drop from $100M to $20M despite upcoming global events and recovery needs. weve got you covered.

Travel 40
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Nomadix Launches Energy Management Solution to Reduce Properties’ Operational Expenses and Enhance Sustainability

Hospitality Tech

“Steven and his team are passionate about continuous improvement, and it’s been a privilege to help them build a program that scales with their evolving needs.” With a shared passion for operational excellence and hospitality-driven values, LBA and Quore are well-positioned to continue innovating together for years to come.