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Mixed-use and dual-branded hotel developments are transforming the hospitality landscape across the region, driven by evolving consumer demands, urban density, and the search for operational efficiency. The post Exclusive: RHG taps into strong investor and consumer appetite for mixed-use developments appeared first on Hotel Management.
According to SOCi’s 2025 Consumer Behavior Index (CBI), younger consumers are building a new model of local discovery for hotels that is fueled by platform-hopping, peer validation and real-time research. Legacy retail marketing models weren’t built for today’s buyer,” said Monica Ho, CMO, SOCi.
6/5/2025 One Bad Click Could Cost You the Booking Convivaâs 2025 State of Digital Experience Report highlights how widespread poor digital experiences are driving significant consumer frustration and revenue loss across industries. In hospitality, 41% of consumers say a great booking experience makes them more forgiving of bad reviews.
Hotels will also be able to offer Perricone MDs extensive turndown and retail collections, offering them the opportunity to enhance the guest experience and give guests access to luxury advanced skincare during their stay. Perricone MD was created by Dr. Nicholas Perricone, worldrenowned author of New York Times bestseller, The Wrinkle Cure.
Kalan opened with a compelling call for the industry to embrace a retail mindset. Just like in retail, every interaction is a chance to upsell, cross-sell, and reinforce brand loyalty, Kalan said.
Avoid uploading B2B rates into channels that also distribute to retail OTAs unless you have full control over where those rates appear. This allows you to continue offering strategic B2B partnerships — without risking price leakage into consumer-facing platforms.
A striking 82% of travelers say theyâre interested in doing so, with 43% âextremely interested.â This presents a major opportunity for credit card companies and retailers to partner with travel brands and capitalize on this demand, especially as consumers tighten budgets in response to inflation. weve got you covered.
Liselotte De Maar, managing director, global strategy lead for travel, Accenture, added, Hoteliers will welcome the opportunity to tap into consumers growing demand for travel and evolving opportunities to harness live sports and entertainment as an additional revenue generator. Hotels are also expected to generate a record of $30.14
In contrast, office and retail spaces are typically bound by long-term lease agreements, limiting their ability to adjust to inflationary pressures. I would also say that this is the time to invest in flex-living as this is gaining traction with consumers seeking more flexible, affordable, and community-driven living options.
Real-time data collection and calculation The data consolidation part becomes more efficient if the PMS is part of a suite of applications that automatically collect and send EBITDAR data, eliminating time-consuming manual reconciliations. Look for opportunities to consolidate purchases with fewer vendors or negotiate volume discounts.
In fact, Kitchenless enables hotels to achieve net profit margins of up to 35% per dish, based on the companys suggested retail price. We focus on delivering better foodbetter quality foodaccessible and affordable for consumers, said zkan. Kitchenless stands out not only for its convenience but also for its commitment to quality.
A year ago, Accentureâs Consumer Pulse Survey found that travelers felt booking a hotel was harder than buying a car and that choosing a flight was almost as hard as choosing a mortgage. Further testing of hypotheses was conducted via AI-moderated interviews with 300 consumers across 12 countries between January 20 and February 4, 2025.
In fact, Kitchenless enables hotels to achieve net profit margins of up to 35% per dish, based on the companys suggested retail price. We focus on delivering better foodbetter quality foodaccessible and affordable for consumers, said zkan. Kitchenless stands out not only for its convenience but also for its commitment to quality.
Dan Mitchell, SVP Platform Strategy, Digital Wave Technology 6/18/2025 The âin the momentâ nature of the travel, hotel, and hospitality industry is all about customer service: taking care of consumers through attentive agents and staff and personalized, meaningful digital experiences.
An original equipment manufacturer for the hospitality industryâs top hotels, consumer digital signage, and airline seatback video players, Enseo became a full-service hospitality integrator in 2013, delivering brand customization. In hospitality, 41% of consumers say a great booking experience makes them more forgiving of bad reviews.
6/5/2025 One Bad Click Could Cost You the Booking Convivaâs 2025 State of Digital Experience Report highlights how widespread poor digital experiences are driving significant consumer frustration and revenue loss across industries. In hospitality, 41% of consumers say a great booking experience makes them more forgiving of bad reviews.
The TH module increases efficiency and boosts sales for suppliers and sellers.â 7/9/2025 Gen Z Breaks the Mold: Hotel Search and Loyalty Are Being Rewritten According to SOCiâs 2025 Consumer Behavior Index, Gen Z is disrupting traditional hotel discovery and loyalty patterns. Explore the full report: soci.ai/insights/consumer-behavior-index
The TH module increases efficiency and boosts sales for suppliers and sellers.â 7/9/2025 Gen Z Breaks the Mold: Hotel Search and Loyalty Are Being Rewritten According to SOCiâs 2025 Consumer Behavior Index, Gen Z is disrupting traditional hotel discovery and loyalty patterns. Explore the full report: soci.ai/insights/consumer-behavior-index
We are a small but agile sales team of six, covering wholesale, retail, and hospitality. Weve replaced all 300ml bottles with 100% post-consumer recycled plastic, helping prevent over 1,000 tonnes of plastic from entering the ocean each month. Is ARRAN a sustainable brand? If so, how?
Hypnos Group Managing Direct David Baldry said of the win: As a 120-year-old British bedmaker and Royal Warrant holder for over 96 years, it is important that we offer sleep solutions through our retailers across the UK that demonstrably support the wellbeing of people and the planet.
Chris Matthews, Global Retail Technology Director at Pret A Manger said, "At Pret, we are committed to providing a frictionless and enjoyable experience for our customers. With inflation persisting and consumer spending under pressure, independent restaurant operators are being asked to do more with less.
Get the full story at Seeking Alpha Related must-reads Travelers want to book vacations with loyalty points - Credit card companies and retailers have a golden opportunity as 82% of travelers eye using non-travel points for affordable, customizable getaways. Starboard may push for value realization, including potential sale of TheFork.
We are a small but agile sales team of six, covering wholesale, retail, and hospitality. Weve replaced all 300ml bottles with 100% post-consumer recycled plastic, helping prevent over 1,000 tonnes of plastic from entering the ocean each month. Is ARRAN a sustainable brand? If so, how?
6/5/2025 One Bad Click Could Cost You the Booking Convivaâs 2025 State of Digital Experience Report highlights how widespread poor digital experiences are driving significant consumer frustration and revenue loss across industries. In hospitality, 41% of consumers say a great booking experience makes them more forgiving of bad reviews.
Holder has over 25 years of experience with Krispy Kreme, including as Senior Director of Consumer Insights, and has led brand marketing, innovation, research & development, and manufacturing services. 1Huddles platform is already used across hospitality, retail, and even the U.S.
Jul 4, 2025 ⢠Hospitality JOIN 34,000+ HOTELIERS Get our Daily Brief in your inbox Consumers are changing the face of hospitality - from online shopping to personalized guest journeys and digitalized guest experiences. weve got you covered.
Holder has over 25 years of experience with Krispy Kreme, including as Senior Director of Consumer Insights, and has led brand marketing, innovation, research & development, and manufacturing services. 1Huddles platform is already used across hospitality, retail, and even the U.S.
We help retail, technology, consumer goods, healthcare and hospitality professionals make informed decisions and gain a competitive advantage. Stay connected with Hospitality Technology on LinkedIn.
Cultural and experiential offerings now outweigh traditional leisure and retail. Jul 2, 2025 ⢠Travel JOIN 34,000+ HOTELIERS Get our Daily Brief in your inbox Consumers are changing the face of hospitality - from online shopping to personalized guest journeys and digitalized guest experiences. weve got you covered.
According to new consumer research conducted by OpenTable: 1 54% of Americans research a restaurant before booking, and those that do spend around 21 minutes doing so. With just a few prompts, diners can move from uncertainty to confident decision-making, which for restaurants could mean a better chance of capturing the booking.
Symbiosys is a next-generation retail media platform that helps brands expand their reach into digital channels, such as search, social, and display, and enables retailers to extend the breadth of their retail media networks.
According to new consumer research conducted by OpenTable: 1 54% of Americans research a restaurant before booking, and those that do spend around 21 minutes doing so. With just a few prompts, diners can move from uncertainty to confident decision-making, which for restaurants could mean a better chance of capturing the booking.
Skift Take: In today’s rapidly evolving travel landscape, the trend toward direct-to-consumer (DTC) models has brought both opportunities and challenges. A new report from Travelport delves into the complexities and nuances of this shift, making a case for modern retailing that puts the consumer first.
Designed for younger travelers and those who prefer a debt-free lifestyle, the Wyndham Rewards Debit Card allows users to earn Wyndham Rewards points on day-to-day transactions, from gas and groceries to dining, retail and more. Now anyone and everyone can earn points on their day-to-day purchases and, in turn, enjoy meaningful rewards.
Skift Take: In a recent panel discussion, industry leaders from Sabre, Travel in Motion, and Oman Air joined Skift to discuss the current airline retailing landscape, how consumer needs are evolving, and the best way to address those needs: transitioning to modern retailing powered by offers and orders.
He also will continue to drive the company’s hospitality strategy, including the development of food and beverage and nightlife concepts, and lead the company’s lifestyle, retail, leasing and arts divisions. “He has a keen sense of what consumers want, and what is cutting edge in global luxury and entertainment.
Wednesday I’m going to cover consumer confidence. Consumer confidence is an economic indicator measuring how the general populace feels about the economy and their own person financial situation. There is also the Bloomberg Consumer Comfort Index and the Consumer Confidence Average, but I’m not going to go into those.
Last week we talked about consumer confidence. This week we’re gonna tackle, the consumer price index or the dirty word inflation. The (CPI) consumer price index measures the change in price of consumer goods or a “market basket” of goods over time. I’m having fun with this part of the series.
There are many benefits of a tablet placed bedside in hotel rooms, including driving non-room revenue through guests’ retail purchases If you haven’t made a digital retail store readily available to your hotel’s guests, you’re quite literally leaving money on the table. Request a demo today.
Introduction to Omnichannel Transactions In today’s retail landscape, providing a seamless customer experience across multiple channelssuch as in-store, online, and mobileis paramount. This approach, omnichannel retailing, ensures that a consumer’s shopping journey is smooth and uninterrupted regardless of the channel used.
This is made entirely from recycled wood, with 92 per cent coming from locally sourced post-consumer materials including old furniture. Main image credit: UNILIN Panels The surface panel made with 90% post consumer wood Hamish Kilburn. Whatever the look, Hive is made with UNILIN Evola-Belspan 100 per cent recovered chipboard.
has released the findings of its new research report, Understanding Personalization Efforts in the Hotel and Retail Industries. The study found a strong link between personalization and overall satisfaction, validating earlier research that showed 61% of consumers are willing to spend more with companies if they offer a customized experience.
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