Hospitality Net

MAY 7, 2024

While the discussion around Artificial Intelligence (AI) has been going on for years, there has been a renewed level of enthusiasm since the introduction of generative AI technologies like ChatGPT.

Consumer 206

Consumer Hospitality 206

Hospitality Net

FEBRUARY 1, 2024

Now all that has changed: Consumer insight is now a crucial driving force in corporate decision-making. Today, consumers increasingly seek to support organizations that align with their own moral and ethical views. That is particularly true of younger consumers, with Millennials and Gen Z leading the charge.

Consumer 113

Consumer Business 113

Hospitality Net

JUNE 22, 2023

The majority (85%) of consumers believe they are currently living with uncertainty, with more than half (52%) expecting this to last for more than 12 months, according to new research from Accenture, the latest in a series of consumer surveys that Accenture has been conducting to test the pulse of consumer outlook and sentiment since the start of the (..)

Consumer 178

Consumer 178

Hospitality Net

OCTOBER 9, 2023

Consumers are increasingly aware of the impact that travel has on the environment and its role in the climate crisis. With tourism accounting for 8% of the world’s carbon emissions and the hotel sector alone responsible for one-eighth of that volume, more travelers are choosing to book hotels with solid eco-credentials.

Consumer 138

Consumer Tourism Hotels Travel 138

Hospitality Net

JUNE 26, 2023

Consumers across the U.S. The overall price of lodging has climbed 23.6% over the last two years, but a new study from global accommodations search platform trivago reveals there’s a continued desire to hit the road this summer, even if it means finding new ways to cut costs.

Consumer 154

Consumer Accommodation Travel 154

Hospitality Net

JUNE 16, 2023

SevenRooms, a guest experience and retention platform for the hospitality industry, released its latest consumer report, “2023 Dining Discovery & Booking Report,” highlighting how guests discover new restaurants and book reservations.

Consumer 117

Consumer Dining Hospitality 117

Hospitality Net

JANUARY 17, 2024

Marriott International (NASDAQ: MAR) announces a series of internally elevated roles and new appointments that completes its Consumer Operations team in Asia Pacific excluding China (APEC).

Consumer 100

Consumer Operations Sales Revenue 100

Hospitality Net

MAY 2, 2023

Afew months into this year, the state of the US economy continues to be in great flux. Although inflation rates are lower than this time last year, they still remain high, more than twice the Federal Reserve’s target. Federal Reserve officials have raised interest rates over the past year, and are signaling that more increases are still to come.

Consumer 172

Consumer Market Marketing 172

Hotel Management

FEBRUARY 20, 2024

Ahead of the inaugural AHICE South East Asia, which takes place in Singapore on February 27-29, JLL Hotels and Hospitality Group CEO APAC, Nihat Ercan, discusses the latest developments in hospitality across the region. Thailand’s well-established and diversified hospitality market also looks attractive.

Real Estate 245

Real Estate Average Daily Rate Occupancy Tourism 245

Hotel Business

MARCH 28, 2024

Daniella Foster , executive board member/global SVP, public affairs, market access and sustainability, Bayer ’s Consumer Health Division, has been appointed as vice chair of the Sustainable Hospitality Alliance. “We welcome our new trustees who bring their wealth of experience in the spheres of sustainability and hospitality.

Hospitality 59

Hospitality Consumer Market Marketing 59

Hospitality Net

MAY 3, 2024

In today’s digital era, where every consumer interaction can be broadcasted globally in seconds, reputation management has never been more challenging or crucial.

Management 192

Management Branding Consumer Business 192

Hospitality Net

FEBRUARY 7, 2024

With accolades from Condé Nast Traveler to Forbes, Men’s Health, and Business Traveler North America, Hyatt is celebrating company-wide accolades and awarded Hyatt hotels and resorts in the Americas region in 2023.

Consumer 100

Consumer Resorts Travel Business 100

Hospitality Net

APRIL 30, 2024

The demographics of hospitality consumers are changing; millennials, Gen Z and Gen Alpha are now a predominant audience. These new audiences bring new guest expectations, from digitalised experiences and convenience to social consciousness.

Business 238

Business Hospitality Consumer 238

Hospitality Net

APRIL 26, 2023

The year COVID-19 hit was a tough one for hospitality and tourism firms, who were forced to make swift decisions about changes to their refund policies. 2020 saw unprecedented swathes of holiday cancellations. However, no one could clearly envisage how those crisis-induced changes would impact customer loyalty and trust.

Consumer 166

Consumer Cancellation Tourism Hospitality 166

Hospitality Net

APRIL 29, 2024

But a new report shows that search methods are changing, especially for Gen Z consumers. It used to be that you’d find the perfect hotel by contacting local travel agencies or searching on good old Google. Social media platforms like Instagram and TikTok are becoming increasingly popular for discovering hotels.

Travel 200

Travel Consumer Hotels 200

Hospitality Net

APRIL 29, 2024

Among the various forms of electronic word-of-mouth, online reviews are often labelled as the most prominent and successful in influencing consumers’ purchase decision. In February 2024, Statista reported that the number of reviews on TripAdvisor has grown substantially and already exceeded the one billion mark in 2021.

Consumer 182

Consumer 182

Hospitality Net

DECEMBER 13, 2023

Americans are taking more leisure trips and they’re increasingly using the services of a travel advisor to assist them with planning and booking those trips, according to the 2023 Internova Index: American Traveler Insights, a new survey of travel trends conducted by Internova Travel Group.

Travel 100

Travel Consumer Services 100

Hospitality Net

APRIL 22, 2024

Smart hospitality companies today are prioritizing sustainability, leaning in on optimizing resources and eliminating waste to building a better future. A sustainable hotel takes care of the planet by consuming fewer resources and avoiding toxic waste.

Consumer 168

Consumer Hotels Hospitality 168

Hospitality Net

DECEMBER 15, 2023

In the aftermath of a robust resurgence in the travel industry throughout 2023, hotels are gearing up for a transformative 2024, marked by shifting consumer preferences and the rise of cutting-edge technologies to help hotels address increasingly complex consumer and operational demands.

Consumer 197

Consumer Hotels Travel Operations 197

Hospitality Net

APRIL 26, 2024

A report by McKinsey (2024) finds, surprisingly, that millennials and Gen Z are spending more on health and wellness than older consumers. In recent years, the topic of well-being has become increasingly ubiquitous. According to the Global Wellness Institute (2023), the wellness economy reached $5.6 trillion by 2027.

Forecasting 181

Forecasting Consumer Hotels 181

Hospitality Net

MAY 14, 2024

With the hospitality landscape rapidly evolving toward digital consumer preferences, Ressie represents a pivotal advancement in providing seamless, personalized guest experiences.

Services 149

Services Consumer Hotels Hospitality 149

Hospitality Net

JANUARY 24, 2024

You might already be acquainted with the eco-score, a food label inspired by the nutri-score concept, designed to assist consumers in making environmentally conscious choices. In a similar vein, the Wine Sustainability Index gives consumers a tool to understand the environmental impact of the wines they buy.

Consumer 175

Consumer 175

Hospitality Net

DECEMBER 11, 2023

According to a study conducted by Forbes, 82% of consumers are more likely to trust a brand that is tailored to their specific needs and interests. This highlights the importance of creating a brand that resonates with the target audience, as it can significantly impact consumer trust and loyalty.

Branding 190

Branding Consumer Travel Hospitality 190

Hospitality Net

FEBRUARY 29, 2024

A consumer’s sense of personal financial well-being likely forms the bedrock for spending behavior — from their approach to budgeting, to what they buy at the grocery store, how they plan their vacations, and when they buy a car.

Consumer 151

Consumer 151

Hospitality Net

APRIL 22, 2024

Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands, which this year celebrates its 20th anniversary, has been helping consumers make conscious accommodation choices with Green Collection, a carefully curated portfolio of over 220 hotels, resorts and palaces in the GHA DISCOVERY loyalty programme that demonstrate commitment (..)

Consumer 166

Consumer Accommodation Hotels Resorts 166

Hospitality Net

MARCH 22, 2024

The 12th World Congress on Snow, Mountain and Wellness Tourism identified key challenges, among them climate change and evolving consumer trends, while recognizing the role tourism can play in the protection of the fragile mountain ecosystem, the building of resilience for mountain communities, and the preservation of the local heritage.

Tourism 185

Tourism Consumer 185

Hospitality Net

APRIL 23, 2024

There is, perhaps, no more relevant sentiment to apply to the hospitality industry – a sector that is continuously molded by the fire of consumer preference yet often utterly resistant to the crashing waves of technological change.

Hospitality 159

Hospitality Consumer 159

Hospitality Net

APRIL 15, 2024

The four-star, 142-bedroom hotel, constructed with half the embodied carbon of a standard hotel, will generate 100 per cent of electricity consumed via the photo voltaic roof and wall panels, positioning it firmly in line with the 2050 Paris Agreement requirements and exceeding 2030 targets.

Construction 161

Construction Consumer Hotels 161

Hospitality Net

MAY 9, 2024

By discovering all this valuable data, you understand how consumers are comparing hotel operations and choosing where to stay based on this information. A deep understanding of your hotel compset is crucial for the continued success of your property. Your comp set identifies who your competitors are, and what they offer.

Consumer 128

Consumer Hotels Operations 128

Hospitality Net

SEPTEMBER 8, 2023

Consumer expectations are changing, and the restaurant and food services industry must also change. To change with the least disruption, it’s important to have a point of sales (POS) solution that moves at lighting speed to enhance operations and meet consumer demands.

Sales 206

Sales Consumer Scale Operations 206

Hospitality Net

APRIL 29, 2024

More consumers are prioritising social values, the environment, and health and wellness in their purchasing decisions than ever before—and travellers are no exception. To stay competitive, hotels not only need to make these values a priority but also ensure that their claims can be substantiated by real actions and evidence.

Consumer 130

Consumer Hotels Travel 130

Hospitality Net

FEBRUARY 16, 2024

Medallia, Inc., the global leader in customer and employee experience, today announced the findings of its new research report, Understanding Personalization Efforts in the Hotel and Retail Industries.

Retail 121

Retail Consumer Hotels 121

Hospitality Net

MAY 6, 2024

As consumers, we know "ease" and speed are important, and if something is "too hard to figure out" or "difficult to absorb," we will disengage. Digital Marketing is so important in 2024. In a world of quick consumption and short attention spans, we as marketers and hoteliers, need to reach the guest quickly and meet them where they are at.

Digital Marketing 139

Digital Marketing Market Marketing Consumer 139

Hospitality Net

APRIL 12, 2024

According to a study by the Max Planck Institute, Technical University of Berlin, Technical University of Denmark, and University College, the evolution of technology has shortened consumer attention spans by 33%, from 12 to 8 seconds since 2000.

Consumer 130

Consumer 130

Hospitality Net

JANUARY 19, 2024

The travel industry has shown remarkable resilience in the face of economic uncertainty, tightened disposable incomes and the shadow of the pandemic hanging overhead - with consumers prioritizing vacations and putting more savings aside to fund substantial trips.

Travel 180

Travel Consumer Hospitality 180

Hospitality Net

MAY 3, 2024

Accor is proud to have participated to the Future Hospitality Summit, which returned to Saudi Arabia this year, bringing together the Kingdom’s leading industry experts. From 2022 to 2032, the growth rate in the GCC’s tourism sector is projected to be 13.6% with a potential market value of 65.5 billion USD.

Consumer 183

Consumer Tourism Travel Market 183

Hospitality Net

MARCH 19, 2024

The hospitality industry is constantly trying to keep up with ever-changing consumer demands.

Hospitality 201

Hospitality Consumer Business Travel 201