Sat.May 11, 2024 - Fri.May 17, 2024

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Global Study on Hotel Direct Bookings

Hospitality Net

h2c regularly conducts in-depth hospitality technology research. This year, we are focusing on Hotel Direct Bookings and we are inviting hotel chains up from 3 properties to provide their feedback. Your participation in this study will help the industry better understand hotel direct booking strategies and tactics, as well as emerging trends.

Hotels 246
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Simplifying Business Travel: T&E Comes Closer Together

Skift Blog

Skift Take: "T&E" makes it sound like travel booking and expense tracking are already integrated, but that's far from the case. Some tech tools are trying to be at the forefront of this integration.

Travel 313
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Tripadvisor: Travelers Are Placing High Priority on Summer Vacations

Lodging

NEEDHAM, Massachusetts—Travelers around the world continue to place a high priority on summer vacations, according to the annual Summer Travel Index released by Tripadvisor. Ninety-five percent of respondents are planning to travel as much (51 percent) or more (44 percent) than last summer, despite some concern about economic headwinds. Over a quarter (26 percent) of U.S. travelers are planning to spend $5,000 or more on their getaways.

Travel 290
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Exclusive: inside Accor’s strategy to refresh brands for the future

Hotel Management

Accor Chief Commerical Officer Premium, Midscale, Economy for MEA APAC, Kerry Healy, discusses refreshing iconic brands to drive growth. How have you seen the Premium, Midscale and Economy segments evolve in recent years in line with consumer demand? Accor has spent a large part of the last decade acquiring new brands, in luxury and in lifestyle; and with the rise of consumer trends such as hyper personalisation, we also needed to make sure those brands can stand the test of time.

Branding 279
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The Growing Role of Digital Identity in Today’s Hotel Tech Stack

Hospitality Net

In a recent conversation between EHL professor Ian Millar and Pedro Torres, founder of Youverse, they explored the multifaceted concept of digital identity within the hospitality industry. Torres provided a comprehensive explanation of digital identity, emphasizing its role in securely verifying individuals online. He highlighted the potential applications in hospitality, such as personalizing guest experiences, expediting check-in processes, and enhancing security measures.

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ChatGPT Is Getting a Major Update: What it Means for Travelers

Skift Blog

Skift Take: Though ChatGPT still has issues and many of its features are in experimental phases, the continued updates paint a clearer picture of the future digital travel assistant.

Travel 314

More Trending

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Relationship Selling Begins with Asking the Right Questions

Anthony Cole Training

According to the 2023 Edelman Trust Barometer, “Only 59% percent of the 32,000 global respondents to the firm’s 23rd annual trust and credibility survey trust financial services to do what is right, compared to 75% who trust technology and 71% who trust education and food & beverage companies — the top 3 most trusted industries. In the United States, 57% of consumers trust financial services, an increase of 9 percentage points over 2022 findings.

Consumer 259
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Margaritaville To Open First Location In Panama

Hospitality Net

Margaritaville, the global lifestyle brand, and Grupo Los Pueblos, the leading developer in the Republic of Panama, announced a new, beachfront condo destination in Playa Caracol. Set to debut in mid-2027, Margaritaville Beach Resort & Residences Playa Caracol will blend local cultural and architectural traditions to offer a distinctive experience in design and food & beverage, while embracing classic Margaritaville amenities such as 5 o’Clock Somewhere Bar and License to Chill Bar & Grill.

Resorts 289
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Why the Launch of Airbus’ New Plane Isn’t Going to Plan

Skift Blog

Skift Take: The Airbus A321XLR is due to make its commercial debut in just a few months, but the aircraft has found itself caught in the middle of a major dispute.

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Meyer Jabara Hotels’ New CIO Brings the Growth Mindset

Lodging

Recently appointed Meyer Jabara Hotels (MJ) Chief Investment Officer Ian McAuley comes to this newly crafted position with 30 years of experience and relationships that, coupled with those of this closely held private hotel company, will further MJ’s expansion goals. As McAuley shared with LODGING, he plans to pursue these goals by first familiarizing himself with his new company—its people, culture, and partners—well enough to fashion and convey to potential investors a compelling story of [

Closing 290
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Explore 24: Expedia Group launches industry-first AI booking tool

Hotel Management

Expedia Group is leveraging the power of artificial intelligence with the launch of an industry-first conversational trip planning tool, among a collection of over 40 new products and features. Launched on Tuesday (May 14) in Las Vegas at Expedia Group’s annual partner conference, Explore, Romie – named in honour its ability to ‘roam’ the world with travellers – is designed to offer a highly personalised travel booking experience, engaging with travellers before, during and after their trip.

Shopping 264
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The Summer Sizzle: The Dominican Republic is Hot This Season

Hospitality Net

In 2024, the Dominican Republic has emerged as one of the top choices for outbound leisure travelers from the U.S. and Canada. This Caribbean gem has captured the hearts of travelers with its stunning beaches, rich culture and affordable vacation packages. With its proximity to North America, all-inclusive resorts, and a wide range of activities, it’s no wonder that the Dominican Republic is the go-to destination for travelers seeking sun, sand and relaxation.

Travel 278
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Google Takes Next Step in AI Trip Planning

Skift Blog

Skift Take: Google is fully in its Gemini era. That’s what executives repeated as they showcased how AI pulls information from across its products to create detailed trip plans and more.

Travel 309
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CBRE: RevPAR Growth Predicted to Improve in the Second Half of 2024

Lodging

DALLAS, Texas—CBRE expects revenue per available room (RevPAR) growth to improve in the second half of 2024, following a weaker-than-expected first quarter. CBRE’s latest forecast projects a 2.0 percent increase in RevPAR growth for 2024, down from the 3.0 percent estimated in February 2024. RevPAR is now expected to grow by 3.0 percent for the remainder of the year, driven by international tourists, holiday travel, and limited supply growth.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Osborn House expands to 27 keys with addition of five luxury lodges

Hotel Management

When Max Mason commenced the role of General Manager at boutique Bundanoon property Osborn House, he quickly realised that the weight of staffing costs related to the number of revenue-generated rooms left some room for improvement. But rather than cut jobs or wages, Mason decided to add more rooms. “I sat down with the numbers, and I pinpointed exactly the number of rooms I needed without having to do major infrastructure changes to deliver a P&L that ultimately works for the business,” Mas

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Hotel Equities Selected to Manage First Hampton by Hilton-Branded Hotel in St. Thomas, U.S. Virgin Islands

Hospitality Net

Leading hospitality management firm, Hotel Equities (“HE”), is thrilled to announce its selection as the management partner for the highly anticipated Hampton by Hilton hotel in St. Thomas, U.S. Virgin Islands. The hotel is the first new hotel development in the U.S. Virgin Islands in over 30 years. This landmark project, developed by Shaun Miller of Haven Development, also marks the first Hilton focused service hotel in the area, bringing the exceptional service and high standards of quality th

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Gen Z Gives Surprising Boost to Some Hotels

Skift Blog

Skift Take: With youth unemployment at record lows and paychecks getting fatter, people born between 1997 and 2012, are financially better off than young people in earlier eras. Some hotel brands are benefiting.

Hotels 303
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Hyatt Updates Expected Growth in Latin America Through 2027

Lodging

CHICAGO, Illinois—Hyatt Hotels Corporation updated the company’s expected growth trajectory in Latin America and the Caribbean. Through 2027, Hyatt will expand its brand presence in new destinations throughout the region, meeting travelers in more places. “Hyatt’s brand growth in Latin America and the Caribbean is fueled by robust travel across all customer segments and our effective execution of an asset-light strategy, including the 2021 acquisition of Apple Leisure Group,

Branding 278
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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New Zealand’s first Tribe hotel to open later this year

Hotel Management

Accor’s design-led midscale brand, Tribe, is set to debut in New Zealand in summer 2024 with the opening of Tribe Auckland Fort Street, in partnership with CP Group. Located close to central Britomart and the Commercial Bay precinct, the hotel will bring a bold design with 60 compact guest rooms, a lobby bar, terrace and social hub. Accor Pacific Chief Operating Officer PME, Adrian Williams, expects the brand will resonate with domestic and international guests.

Hotels 244
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Conrad Hotels & Resorts Debuts in Bahrain

Hospitality Net

Conrad Hotels & Resorts, Hilton’s (NYSE:HLT) global luxury hotel brand, today announced the opening of Conrad Bahrain Financial Harbour, signifying the debut of the brand in Bahrain.

Resorts 279
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How This Thai Resort Hopes to Attract Indian Travelers – India Report

Skift Blog

Skift Take: Even as Thailand is a popular travel destination among Indians, most places beyond Bangkok and Phuket remain unexplored. Smaller resorts and businesses now seem to be trying to attract Indian tourists.

Resorts 303
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Extended Stay America Premier Suites Fort Myers – Airport Opens

Lodging

CHARLOTTE, North Carolina—Extended Stay America announced the opening of the Extended Stay America Premier Suites Fort Myers – Airport in Fort Myers, Florida. Turnstone Group developed the property, which Sandpiper Hospitality will manage. The four-story, 124-room newly constructed Extended Stay America Premier Suites Fort Myers – Airport hotel has WiFi, healthy breakfast, cable, a fitness room, onsite guest laundry, an outdoor pool with grill area, and Extended Stay America Premier Suites’

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Hoteliers Prioritize Personalization as They Significantly Increase Investment, Finds New Amadeus Research

Amadeus Hospitality

New study reveals sector plans to increase investment in technology by 16% in the coming twelve months Personalization viewed as a key driver of commercial value for hoteliers, as 85% of hoteliers feel it could help deliver in excess of 5% in incremental revenue May 16, 2024 – The new report, Travel Technology Investment Trends 2024 , published today from Amadeus finds hoteliers expect to increase their investment in technology by an average of 16% over the coming 12 months, with one in fi

Upsell 130
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Mews Acquires HS3 Hotelsoftware to Bolster German Expansion

Hospitality Net

Mews, a leader in hospitality technology and cloud-native property management systems (PMS), today announced its acquisition of HS3 Hotelsoftware, the German-founded on-premises property management system.

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Expedia’s New CEO: Fixing Vrbo, Loyalty, and the Outlook For International Growth

Skift Blog

Skift Take: Expedia Group's new CEO, Ariane Gorin, wants to build a great product and accelerate growth. The rest would take care of itself.

Travel 332
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The Last Hotel STL Names Maverick Hotels and Restaurants Manager

Lodging

CHICAGO, Illinois—Maverick Hotels and Restaurants announced that it is now managing The Last Hotel STL in Saint Louis, Missouri. Maverick founder and CEO Robert Habeeb made the announcement. The Last Hotel STL has an architectural history and shows the preservation, restoration, and reinvention of the International Shoe Company. Originally opened in 1909, the building has stone carvings, metalwork, and terrazzo floors all in the Neoclassical and Art Deco styles.

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Preventing Employee Burnout in Restaurants & Hospitality: An Integrated Approach

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.

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GBTA launches accessibility toolkit

Hotel Business

With an estimated 39% of business travelers reporting accessibility requirements that impact their travel experience, travel managers are seeking guidance to incorporate these needs into their corporate travel policies. To meet this need, the GBTA Foundation , the charitable arm of the Global Business Travel Association (GBTA) , has launched the GBTA Accessibility Toolkit , a guide to help travel managers and buyers create more accessible policies and practices in their business travel programs.

Travel 115
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DoubleTree by Hilton Chocolate Chip Cookie – First Food Ever Baked in Space – Touches Down in New Display at the Smithsonian

Hospitality Net

DoubleTree by Hilton made history when its signature, warm chocolate chip cookie became the first-ever food baked in space, in experiments designed to make long-duration space travel more welcoming and hospitable. Today, the famous chocolate chip cookie baked aboard the International Space Station (ISS) has landed at the National Air and Space Museum’s Steven F.

Travel 277
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Major U.S. Airlines Sue Biden Administration Over Junk Fees Rule

Skift Blog

Skift Take: Major U.S. airlines have filed a lawsuit against the Department of Transportation’s “junk fees” rule, arguing that it would create more confusion for consumers.

Consumer 303
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Hilton Bolsters Lineup With Acquisition, Repositioning

Lodging

Brand launches have been commonplace for Hilton over the past few years, but within the last few months, the company has fortified its lineup by other means with both an acquisition as well as a comprehensive rebranding effort. Bolstering its presence in the trendy lifestyle segment, the mega-brand company in March announced an agreement to acquire the Graduate Hotels brand from AJ Capital.

Branding 264
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.