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The partnership between BeSafe Group and SiteMinder offers innovative insurance solutions that help hoteliers boost revenue, streamline operations, and enhance guest satisfaction. With SiteMinders reach and ease of use, this integration becomes an attractive option for hotels looking to maximise revenue and enhance guest satisfaction.
Some of your competitors made five times their usual revenue during the Coldplay concert simply by optimizing their pricing and room availability, while others failed to act and barely made a dent in their earnings. The question is, will you seize this opportunity, or will you watch another revenue surge pass you by?
Studies show that hotels lose up to 20% of their annual revenue to chargebacks caused by guest disputes, unclear cancellation policies, and OTA-related miscommunication. For hoteliers, this doesn’t just mean lost revenue—it also leads to operational inefficiencies and added pressure on staff.
Elevated In-Room Dining: Offer enticing room service menus with gourmet options, indulgent treats, and curated snack baskets. Consider partnering with renowned bedding brands to further improve your guest’s sleep experience.
Effectively plan and reach your business goals for 2024 with these smart revenue management and distribution tips. To cope with a highly dynamic market , improve efficiency and meet the evolving needs of guests, there have been some shifts in revenue management and distribution.
This blog will tell you everything you need to know about bed banks, including how you can get connected to them and grow your hotel’s revenue. By diversifying their distribution channels, hotels can reduce dependency on direct bookings and ensure a steady stream of revenue. Below are some key benefits to consider: 1.
If there’s a sudden change, for example, an influx of last-minute bookings hits the system, the platform can enable revenue managers to adjust room rates dynamically to maximize revenue. Why it’s important for hotels? Traditional analysis, however, has limitations, as it tends to correlate single factors in isolation.
What is a hotel cancellation policy? A hotel cancellation policy outlines the terms under which a guest can cancel their booking without incurring a penalty, as well as those scenarios where there will be a fee associated with a cancellation.
Effectively plan and reach your business goals for 2024 with these smart revenue management and distribution tips. To cope with a highly dynamic market , improve efficiency and meet the evolving needs of guests, there have been some shifts in revenue management and distribution.
Unfortunately, the client had to cancel after I booked my flight. I had no other business in San Francisco at the time, so I needed to cancel the flight. I’m planning a trip to Boston, so I decide to use my canceled ticket. These policies CLEARLY aren’t aimed at customer service. S**t happens right?
What is hotel revenue management? Hotel revenue management is the strategic distribution and pricing tactics used to sell perishable room inventory to the right guests at the right time in order to boost revenue growth. What is the primary purpose of revenue management? Revenue management is essential for any hotel today.
From checking in online to ordering room service off a mobile app or messaging housekeeping to request extra towels. detect if a digital key is not working) AI will support hotels in delivering hyper-personalized services at scale , to enhance the guest experience and streamline operations.
Can hosts cancel a booking on Booking.com? Yes, as a host you can cancel a booking on Booking.com – but only when certain issues arise, such as no-shows, payment issues, double bookings or if a guest asks you to. As a host you probably know that Booking.com makes it simple for the guest to cancel.
We have written extensively about hotel revenue management strategies and tactics here throughout the years. As strategy is one of the most essential parts of revenue management, we have made a summary of all the top advice from our perspective as a hotel revenue management consulting company.
Periods of high demanddriven by holidays, festivals, or local eventscan strain resources, impact guest satisfaction, and complicate revenue and maintenance management. Benefits: Optimized Staffing: Align workforce schedules with anticipated demand to ensure efficient service delivery. Preferences : Room type, amenities, services used.
However, one of the biggest challenges hoteliers face is determining the right pricing strategies to maximize their revenue in the post-pandemic world. The question is, how can hoteliers implement effective pricing strategies to boost their revenue and stay ahead of the competition?
Here are 8 smart pricing strategies for hotels to boost revenue and drive more bookings during the holiday season The holiday season marks a period of increased travel, festive cheer, and heightened demand in the hospitality industry. This strategy not only secures bookings but also helps in revenue forecasting and inventory management.
This segmentation helps in understanding the diverse needs and preferences of different customer groups, allowing hoteliers to customize their services and marketing efforts accordingly. This insight allows them to fine-tune their cancellation policies, striking a balance between guest satisfaction and minimizing potential revenue loss.
Renowned for its exceptional service standards, Sayaji Group of Hotels is a sophisticated collection of 15 individually designed hotels catering to both leisure and business travellers with stylish guest rooms and versatile meeting facilities across 11 Indian cities. 30% increase in revenue. 40% – 60% increase in direct bookings.
It was also reported that Delta Airlines canceled more than 4,800 flights since the outage happened. This triggered a domino effect, impacting hotel bookings as stranded travelers frantically rebooked flights and adjusted itineraries, leading to a surge in last-minute cancellations and requests to modify their stay.
Our expert team have put together 6 steps to build a successful corporate relationship and how you can include corporate travel in your strategic sales and revenue strategies. Look into industries that require regular travel and align with your hotels location, style and services. Keep it genuine and personal, not promotional.
Setting the right price for your hotel rooms is crucial for driving revenue and maximizing profitability. Hotel room pricing is a critical element of revenue management for hotels. If you are new to Revenue management and would like to know more, read our in-depth ebook to help you understand better.
What is hotel revenue optimisation? As a small, independent hotelier you may have heard the terms hotel revenue optimisation and hotel revenue management. So what is revenue optimisation? Do all that and you’ll optimise your revenue by making as much money as possible from a limited resource: your rooms.
Hotel fees encompass a range of extra charges guests may pay for amenities and services. They can also be strategic revenue boosters that can significantly elevate your hotel’s profitability. These fees can be tiered based on the level of service offered. This can also include room service delivery surcharges.
While for some hoteliers it’s best to avoid overbookings altogether, for others, a good strategy can increase revenue, improve the occupancy rate and mitigate losses. An overbooking strategy is when a property purposefully books its inventory beyond capacity in anticipation that a certain amount of guests will cancel or not show up.
The vibrant city hotel’s revenue strategy, driven by STAAH’s OTA connections, resulted in a remarkable 300% year-on-year increase in direct bookings since the transition. Easy package creation using the booking engine’s add-on services is a favourite feature of the IDEAS team.
What is revenue management software? Revenue management software is a digital tool designed for the hospitality industry to optimise room rates based on predicted demand. It uses data analytics to forecast hotel room demand, allowing hoteliers to adjust prices accordingly to maximise revenue.
In the fiercely competitive hospitality industry, the essence of successful resort revenue management lies in data-driven decision-making. This approach is pivotal in optimizing financial performance and driving both revenue growth and guest satisfaction. Why is Revenue Management Imperative for Resorts?
From service robots to software that enables hotels to run more efficiently, here are some of them. LG debuts AI-powered door-type service robot LG Business Solutions USA has introduced its next-generation CLOi ServeBot, an autonomous, door-type service robot designed to provide safe delivery services in hospitality and healthcare settings.
Skip to content Menu Solutions Interactive Floor Plans Collaborative event sales software that increases qualified leads and drives direct revenue. Event Diagramming Collaborative event management software that saves time, boosts revenue and drives loyalty.
In this blog, we’ll break down the various hotel rate types, and how they can benefit your business and provide actionable strategies for you to maximize your revenue and occupancy. Non-Refundable Rates: Non-refundable rates are typically lower than standard rates but come with stricter cancellation policies. So, let’s dive in!
Its a strategic asset for hotels seeking to scale personalized service and optimize commercial performance. Real-Time communication that potentializes revenue growth Travelers demand immediate, accurate answers. Download our latest Annual Report on Customer Service and AI , powered by our database. billion by 2026.
Since the early days revenue management has been applied in hotels, there has been an intriguing ongoing discussion. I have been in hotel revenue management consulting since 2006, and it is a question that keeps coming back. As they both contribute to the total equation of revenue being generated in the hotel.
Integrate your chosen hotel invoicing tool with SiteMinder Boasting 1350+ integrations, you can be confident that SiteMinder will seamlessly connect with the preferred systems or apps you use to manage revenue. Streamlining hotel invoicing with technology The best invoicing tools aren’t standalone solutions.
To make this possible having a robust online booking system is really important to help you reach your revenue goals. 2) Boost your Revenue: Direct bookings generated through a hotel booking engine can significantly boost revenue. You can easily set up your booking cancellation policy on STAAH Booking Engine.
Hotel laws are the rules and regulations that hotel operators and staff must follow to ensure legal compliance, protect guests’ rights and maintain safety and service standards. A benefit of compliance is ensuring your hotel business maintains high standards of cleanliness, security and service. What are hotel laws?
Hotel PMS System, or hotel management software, is crucial for generating more revenue. To increase hotel revenue, you must start with the right Hotel PMS System - a cloud one. It should be your very first step towards achieving your revenue goals. Ultimately, all these result in more sales and revenue.
Using technology, hotels can facilitate a seamless booking experience, making it easy to reserve spa services in advance or off a last-minute whim. Hotels with on-site spas can capitalize on this demand, promoting their services and amenities to attract travelers and locals alike.
As the hospitality industry evolves after the pandemic, it’s more important than ever for hotels to streamline their day-to-day operations to improve efficiency, enhance the guest experience, and increase revenue. Here are some ways to streamline operational tasks for your hotel.
With four locations in the heart of the city, Brady Hotels is characterised by its genuine service and authenticity. We recently spoke to Alexandra Rolton , Strategic Sales & Key Account Manager , about the group’s operations and how it has been utilising SiteMinder’s platform to optimise operations and revenue strategies. “We
However, in cases of last-minute cancellations, your profit is badly impacted. To combat this, hotel revenue managers devise an overbooking strategy that aims at profit maximization What is overbooking in a hotel ? Hotels deliberately do this as a safety measure to avoid losses in case of any last-minute cancellations or no-shows.
Airbnb host fees come in two forms: Host-only fee: This fee structure is mandatory for what Airbnb calls ‘traditional hospitality listings’, such as hotels, hostels, serviced apartments, etc, and for any other owners that publish and manage listings through a PMS like SiteMinder. Airbnb takes a cut according to the service fee.
Yield management is a pricing and revenue management strategy that is used to maximise business performance. It involves adjusting prices based on predicted demand and other external factors to maximise revenue or yield. Over time, these roles matured and transformed, giving birth to the modern-day revenue or reservations managers.
Since the early days revenue management has been applied in hotels, there has been an intriguing ongoing discussion. I have been in hotel revenue management consulting since 2006, and it is a question that keeps coming back. As they both contribute to the total equation of revenue being generated in the hotel.
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