Hotel Speak

JANUARY 25, 2024

The battle for direct bookings has entered a new phase as online travel agents (OTAs) ramp up efforts to establish ownership of hotel guests and their booking journeys, a new report from hospitality technology specialist SHR Group reveals. from $0.16 The impact on Metasearch is even more stark, more than doubling from $0.21

OTA 110

OTA Cost Per Click Hotels Cancellation 110

Hotel Business

FEBRUARY 22, 2023

SiteMinder’s new Hotel Booking Trends report, a hotel commerce data analysis of more than 36,000 hotels and 450+ connected booking integrations, has revealed travelers booked their trips on average eight days earlier, and canceled their bookings 17% less year-on-year in 2022, despite a 24% increase in the average daily hotel room rate.

Travel 102

Travel Average Length of Stay Average Daily Rate Cancellation 102

Hotelogix

DECEMBER 17, 2024

Studies show that hotels lose up to 20% of their annual revenue to chargebacks caused by guest disputes, unclear cancellation policies, and OTA-related miscommunication. Unclear Policies: Guests may not understand cancellation fees or extra charges. Chargebacks are recurring in the hotel industry, costing hotels time and money.

Revenue 40

Revenue Cancellation OTA Hotels 40

TravelNet

AUGUST 3, 2023

Managing fees on online travel agencies (OTAs) can be a real headache for property managers. According to a new Forbes report, Airbnb customers in summer 2023 face a whopping average of 36% in added charges above the nightly rate, and the same is probably true for other OTAs. This increases your ranking on OTAs.

OTA 98

OTA Management Occupancy Services 98

SiteMinder

JANUARY 22, 2025

higher than the prior year and more than 60% above the value-per-booking via OTAs (US$320); more than 35% above global distribution systems (US$380); and more than 15% above wholesalers, DMCs and tour operators combined (US$446). As trends change to mirror todays dynamic traveller, hotel businesses must remain flexible and responsive.

Revenue 59

Revenue Cancellation Global Distribution System OTA 59

eZee Absolute

FEBRUARY 12, 2025

Dont Let Last-Minute Pricing Cost You Profits Ed Sheerans fanbase is diverse, from students and backpackers to luxury travelers. If youre still relying heavily on OTAs, now is the time to push direct bookings with exclusive deals. Some guests overbook, others change their plans last minute, and some simply forget to cancel.

Revenue 52

Revenue Cancellation Overbooking Revenue Management 52

Hotelogix

OCTOBER 1, 2024

The travel industry has undergone many changes in recent years, and one area that’s constantly evolving is the world of Online Travel Agencies (OTAs). These platforms have become the go-to for many travelers, offering a simple and convenient way to book everything from flights to hotels.

OTA 52

OTA Travel Cancellation Services 52

Little Hotelier

MAY 31, 2023

What is the Booking.com cancellation policy? The Booking.com cancellation policy outlines the terms and conditions that apply when a guest cancels a reservation at your hotel. It includes specifics about refund procedures, penalties, and fees associated with cancellations.

Cancellation 52

Cancellation Revenue OTA Business 52

Hotelogix

APRIL 4, 2025

Pro Tip : A whopping 62% of Gen Z travelers are already using AI to save money on travel. But don’t just follow the crowd—use this as a starting point and adjust based on your destination and travel dates.  Season smart: Traveling during shoulder season can save you a bundle.

Travel 52

Travel OTA Hotels Management 52

Hotelogix

SEPTEMBER 17, 2024

One of the best ways to do that is by listing your property on Online Travel Agencies (OTAs). However, not all OTAs are the same, and choosing the right one can make a big difference in your hotel's success. What is an Online Travel Agency (OTA)? What to Look for in the Best Online Travel Agency? 

OTA 52

OTA Travel Hotels Services 52

Hotel Management

MAY 22, 2024

trillion travel market. We know Expedia Group has valuable travel insights. What are you seeing in terms of the global travel outlook? The global travel market is currently worth US$2.3 The global travel market is currently worth US$2.3 trillion and it will probably be somewhere in the region of US$3.2-US$3.5

Travel 130

Travel OTA Marketing Market 130

Little Hotelier

JUNE 30, 2023

What is the Expedia cancellation policy? Expedia provides a cancellation policy that allows users to cancel or modify their reservations without any charges or penalties within the first 24 hours. This can help to mitigate potential revenue losses from cancellations.

Cancellation 52

Cancellation Revenue Revenue Management Management 52

Cloudbeds

NOVEMBER 24, 2024

With the right technology, these contactless experiences can not only enhance guest satisfaction , making it easier for travelers to get what they need, but also streamline internal workflows, making day-to-day hotel operations effortless for teams. Discovery Guests expect to be able to book a hotel stay without having to pick up the phone.

Upsell 98

Upsell Services Accommodation Operations 98

Inn Quest

JUNE 6, 2023

When it comes to the future of online travel agencies (OTAs) and their role in the hospitality industry, there are a few key trends and factors to consider. In this post, let us focus on the reasons that will point toward the predictions and trends that have impacted OTAs.

OTA 52

OTA Hospitality Cancellation Consumer 52

Hospitality Tech

JUNE 5, 2025

A year ago, Accenture’s Consumer Pulse Survey found that travelers felt booking a hotel was harder than buying a car and that choosing a flight was almost as hard as choosing a mortgage. Gen AI provides an opportunity for the travel industry to reimagine the discovery and purchasing process for travelers. Travelers are 1.3x

Travel 52

Travel Consumer Retail Branding 52

Cloudbeds

NOVEMBER 15, 2024

Consider booking patterns, cancellation rates, average length of stay, guest preferences for room amenities or dietary restrictions, website and app metrics, competitor rates, and market trends—the list goes on. Decision intelligence unifies the full range of pricing decision-making through both OTAs and direct bookings.

Upsell 105

Upsell Occupancy Revenue Management Revenue 105

Hotelogix

OCTOBER 3, 2024

In today's digital world, Online Travel Agencies (OTAs) like Booking.com and Expedia have become essential for hotels looking to reach a larger audience and increase bookings. OTAs offer unmatched exposure, but with so many hotels listed, it can be challenging to stand out. Why OTAs Matter for Hotels? 

OTA 52

OTA Marketing Market Hotels 52

Hotelogix

OCTOBER 24, 2024

Your front desk staff can use a Hotel PMS to accept, cancel, and modify reservations based on your guests’ requirements. Channel Manager A channel manager is a software that helps you distribute/update your hotel’s rooms and rates on all the connected Online Travel Agencies (OTA).

OTA 52

OTA Management Overbooking Cancellation 52

STAAH

MARCH 3, 2024

The vibrant city hotel’s revenue strategy, driven by STAAH’s OTA connections, resulted in a remarkable 300% year-on-year increase in direct bookings since the transition. Nestled in the heart of Malaysia’s vibrant capital city, IDEAS is a haven for both discerning travellers and creative minds alike.

OTA 109

OTA Online Sales Cancellation Services 109

STAAH

NOVEMBER 1, 2023

For steps on how to Add a Mobile Rate via STAAH click here Boost international bookings – Country Rates Capitalize on the increase in international travel by offering a Country Rate. This feature supports creating NEW promotions created in the MAX extranet, and option to pull existing promotions created on OTA extranet.

OTA 105

OTA Cancellation Marketing Market 105

Hotelogix

SEPTEMBER 16, 2024

In 2024, online travel agencies are still an important part of how hotels get bookings. Whether managing a big hotel chain or a small boutique property, working with OTAs helps you reach more travelers and fill more rooms.    This blog will explain OTAs, how they work, and why they're essential for hotels.

OTA 52

OTA Travel Cancellation Market 52

STAAH

MAY 30, 2023

With the rise of online travel sales and the influence of e-commerce and review sites, accommodation providers must adapt to the evolving distribution landscape. 8) Online Travel Agents (OTAs): Working with multiple online travel agents (OTAs) is crucial for increasing digital distribution and overall occupancy.

OTA 98

OTA Hotels Revenue Travel 98

gcommerce

APRIL 2, 2025

It took the risk out of running this type of media campaign from Google by allowing hotels to remove cancelled bookings from the commission payments. With supply growth slowing and the resurgence of group, corporate, and international travel, RevPAR is projected to grow between 3% and 5% in 2025. See the full stats now. Read more here.

Digital Marketing 59

Digital Marketing Marketing Market Cancellation 59

STAAH

JUNE 18, 2024

The more intuitive and easier your booking process is, the easier it will be for hotels to compete with online travel agents (OTAs) for direct bookings. Ability to offer guests offers, demand-led rates ( dynamic pricing ) and comparing rates with OTAs. Allow guests to easily modify or cancel their bookings online.

Cancellation 104

Cancellation OTA Overbooking Accommodation 104

STAAH

JUNE 6, 2023

If you are a smart hotelier or any type of accommodation provider, you would not want to miss the chance of converting your website visitors from an OTA (or any other source) and bag the commission-free direct bookings. You can easily set up your booking cancellation policy on STAAH Booking Engine.

Cancellation 96

Cancellation OTA Global Distribution System Revenue 96

Cloudbeds

MARCH 27, 2025

As labor shortages persist and travelers become increasingly price-sensitive, 2025 is emerging as the year of optimizing performance with hostel operators under pressure to improve efficiency and profitability. This could indicate travelers increased confidence in sharing spaces.

Average Daily Rate 40

Average Daily Rate OTA Cancellation Market Share 40

AskSuite

MAY 22, 2025

The future of AI in hospitality is no longer a distant realityit’s starting now, transforming how hotels communicate with travelers, drive direct bookings, and streamline key functions in daily operations. This surge reflects growing investments in technologies that improve traveler experiences and operational agility.

Hospitality 52

Hospitality Scale Sales Travel 52

STAAH

NOVEMBER 15, 2022

Goodbye bland travel experiences. Modern travellers are redefining what hospitality looks like in 2023 and beyond. Hot off the press, Booking.com revealed what modern travellers are seeking – it’s not just another holiday. A large section of travellers are seeking to get away from the grips of technology and closer to nature.

Hospitality 98

Hospitality OTA Travel Cancellation 98

SiteMinder

MAY 25, 2023

Additional data shows that over 80% of travel bookings are abandoned, compared to the general average of around 70%. The bottom line is that hotels can lose millions of dollars in revenue due to abandonment, especially when you also consider that guests may book a room before delaying payment, and then cancelling altogether.

Revenue 98

Revenue Cancellation Accommodation Hotels 98

Q4Launch

FEBRUARY 8, 2022

The travel industry is constantly changing, especially since the pandemic began in 2020. The COVID-19 pandemic turned the travel and tourism industry upside down in the United States. Luckily, travel is now trending up, but not without some new travel industry trends. Begin by requesting a free Google Analytics Analysis.

Travel 52

Travel Cancellation Business Marketing 52

SiteMinder

FEBRUARY 13, 2023

SiteMinder’s new Hotel Booking Trends report, the only hotel commerce data analysis of more than 35,000 hotels and 450+ connected booking integrations, has revealed travellers booked their trips on average eight days earlier, and cancelled their bookings 17% less year-on-year in 2022, despite a 24% increase in the average daily hotel room rate.

Average Length of Stay 52

Average Length of Stay Travel Average Daily Rate Cancellation 52

Hotel Business

DECEMBER 21, 2022

Further conveying the steadfastness of the American traveler, new research shares that today’s global economy continues to impact how and when most Americans will travel—but not if they’ll take a trip. According to new data by MMGY Travel Intelligence, six in 10 U.S. adults on a quarterly basis. In fact, 25% of U.S.

OTA 64

OTA Travel Cancellation Intent 64

STAAH

JUNE 3, 2025

If your hotel site takes more than a few seconds to load, chances are guests are hitting the back button and heading elsewhere maybe to an online travel agents (OTAs) or a competitor down the street. 5) No direct booking incentives If guests can get the same deal (or better) on an OTA, why would they book direct?

OTA 84

OTA Overbooking Revenue Cancellation 84

Social Tables

JANUARY 14, 2022

Many hospitality conferences and conventions were virtual or hybrid events , while others were forced to cancel altogether. 2021 also brought about many exciting developments in hospitality technology, digital marketing, hotel services, and changes in travel trends. Mountain Travel Symposium.

Hospitality 158

Hospitality Events Tourism Business 158

Hotelogix

MAY 1, 2025

In today’s digital-first hospitality environment, OTAs (Online Travel Agencies) play a major role in how guests discover and book stays. Expedia is one of the largest online travel agencies in the world, offering hotel bookings, flights, car rentals, and vacation packages through its platform Expedia.com. What is Expedia?

Travel 45

Travel OTA Hotels Cancellation 45

SiteMinder

FEBRUARY 28, 2023

Many parts of the world are excited about the prospect of travellers from mainland China returning to their shores but, while your hotel can certainly benefit from the opportunity, there are no simple answers when it comes to planning and preparing for this. It also allowed citizens to travel during the Lunar New Year celebrations.

Tourism 105

Tourism Travel Accommodation OTA 105

Cloudbeds

APRIL 1, 2025

In the battle for direct bookings, hotels face intense competition from OTAs marketing power in the online space. Beyond their vast budgets, OTAs also leverage powerful algorithms to optimize every aspect of their campaigns, consistently achieving higher ROAS (Return on Ad Spend) than individual properties.

Travel 52

Travel Intent OTA Forecasting 52