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IHG in Trademark Clash With Marriott Over New Hotel Brand, City Express

Skift Blog

Skift Take: IHG has petitioned to cancel Marriott's newest trademark, City Express by Marriott. IHG feels the name is just a little too close for comfort to its own popular hotel brand, Holiday Inn Express? Sean O'Neill Read the Complete Story On Skift

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Hotel Cancellation Policy: Best practices & process

SiteMinder

What is a hotel cancellation policy? A hotel cancellation policy outlines the terms under which a guest can cancel their booking without incurring a penalty, as well as those scenarios where there will be a fee associated with a cancellation.

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Direct Booking Strategies: How to Promote Your Booking Engine Effectively

STAAH

Flexible Cancellation Policies : In an unpredictable world, flexibility matters. Custom Branding : Your booking experience should look and feel just like the rest of your website. Why STAAH SwiftBook Stands Out STAAH SwiftBook is built to convert, it is fast, flexible, and fully tailored to your brand.

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Hurkle-Durkling: The Growing Trend for Cozy Getaways in 2025

Hotel Speak

Consider partnering with renowned bedding brands to further improve your guest’s sleep experience. Create a “Do Not Disturb” Haven: Introduce “Do Not Disturb” packages that include amenities like aromatherapy diffusers, noise-canceling headphones, and blackout curtains to ensure ultimate tranquility.

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The Evelyn Hotel recovers lost bookings with this cancelation recovery campaign

Revinate

Inspiration The Evelyn Hotel recovers lost bookings with this cancelation recovery campaign Subject line: We're sorry you couldn't make it! Sent: Recurring Brand: The Evelyn Hotel Category: Inspiration Hotel location: New York City, New York (NAM) Our thoughts: The Evelyn Hotel won back more than 350 room nights [.]

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Innovative insurance for hoteliers: How the BeSafe and SiteMinder partnership drives revenue and guest satisfaction

SiteMinder

With technology and personalised insurance products, this collaboration simplifies the hotelier’s role in managing bookings and cancellations while giving guests more flexibility and peace of mind. Once integrated, BeSafe handles the bulk of insurance and cancellation processes, from booking insurance to processing refunds.

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Drury Hotels begins construction on Charleston hotel

Hotel Business

With 252 guestrooms, it will be the brand’s second hotel in South Carolina and the seventh across the Carolinas. Drury Hotels ‘ newest property, Drury Plaza Hotel North Charleston, is now under construction. The hotel will include 3,600 sq.