Hotel Management

AUGUST 22, 2023

Victoria’s top accommodation providers and venue staff have been honoured at the 2023 Victorian Accommodation Awards for Excellence , held in Melbourne last week (Aug 17).

Accommodation 130

Accommodation General Manager Tourism Hotels 130

Hotel Management

OCTOBER 29, 2024

Accor occupancy up across all three cities At October 30, Australia’s largest hotel operator, Accor, reports an 18% lift in occupancy levels (10.7 ‘Speed of sound’: fans book accommodation early SiteMinder’s data also shows that fans are booking further in advance to secure their preferred accommodation. to A$481.20.

Occupancy 162

Occupancy Average Length of Stay Accommodation Events 162

Hotel Management

MARCH 4, 2025

For hotel operators seeking to boost profitability, ancillary revenue is a key focus in 2025. Income creatively generated from unique products and services can provide a significant supplement to traditional room sales – without the big price tag of infrastructure investment.

Ancillary Revenue 130

Ancillary Revenue Retail Revenue Upsell 130

Hotel Management

FEBRUARY 20, 2025

Helios Hospitality Management launches with operations in Thailand and Portugal, having secured its first investment, and plans to expand its portfolio to 1,000 rooms under management within the coming year, with eyes on Central and South America, Southeast Asia and Australia.

Management 130

Management Hospitality Hospitality Management Real Estate 130

Hotel Management

APRIL 15, 2025

BWH Hotels is expanding into hotel management operations in the Australia and New Zealand market, this week announcing the signing of its first hotel management agreement in the region. BWH Hotels said its accommodations and services will be tailored to independent, tech-savvy, and worldly guests.

Management 147

Management Hotels Operations Business 147

Hotel Management

JUNE 20, 2024

The Ascott Limited has formed a long-term partnership with SG Enable, the focal agency for disability and inclusion in Singapore, to raise the standard of accessible accommodation in the hospitality industry. The post Ascott teams up with disability agency to elevate accessible accommodation appeared first on Hotel Management.

Accommodation 130

Accommodation Scale Hiring Hospitality 130

Hotel Management

MAY 9, 2023

Measures in the federal budget for 2023-2024, announced on Tuesday May 9, are expected to benefit small and independent hotels, according to key accommodation associations. Accommodation Hotels nationwide have been struggling to recover since the pandemic and any increase in discretionary spending is a little boost for the sector,” he said.

Small Business 264

Small Business Accommodation Business Tourism 264

Hotel Management

JUNE 20, 2024

The Ascott Limited has formed a long-term partnership with SG Enable, the focal agency for disability and inclusion in Singapore, to raise the standard of accessible accommodation in the hospitality industry. The post Ascott partners with SG Enable to raise the standard of accessible accommodation appeared first on Hotel Management.

Accommodation 130

Accommodation Scale Hiring Hospitality 130

Hotel Management

NOVEMBER 11, 2024

With the Brisbane Games just eight years away, the upscale property meets a need for four- and five-star full-service hotels in the region and will support a growing domestic and international tourism market. The new 153-key Voco Maroochydore Sunshine Coast, located within a mixed-use development on Ocean Street, is slated to open in 2028.

Resorts 147

Resorts Accommodation Branding Pipeline 147

Hotel Management

FEBRUARY 4, 2024

“The signing of Adina Chermside Brisbane is a significant milestone for TFE Hotels, providing an opportunity for us to expand our Adina footprint from two hotels to three in the powerhouse state of Queensland,” said TFE Hotels Group Chief Operating Officer, Chris Sedgwick.

Accommodation 306

Accommodation Retail Pipeline Dining 306

Hotel Management

FEBRUARY 6, 2024

Owned by Well Smart Group, the revamped resort presents stylish boutique-style accommodation with coastal-inspired decor. It has raised the bar on hotel accommodation, and elevated the guest experience, in the holiday hotspot of Airlie Beach.

Accommodation 264

Accommodation Resorts Dining Closing 264

Hotel Management

OCTOBER 15, 2024

Hilton is aiming to double its number of focused service properties in Asia Pacific in the coming years to over 1,000, with 594 properties currently under development. Hilton has 483 focused service properties trading in the region under its Hilton Garden Inn and Hampton by Hilton brands.

Services 130

Services Accommodation Branding Travel 130

Hotel Management

JANUARY 8, 2024

As the brand expands to destinations such as Bali, Penang, Sydney and Frankfurt, Ascott has evolved the brand to deliver a “multifaceted hospitality experience” with flexible typologies that range from co-living accommodation and city hotels to full-service resorts. “In

Average Daily Rate 264

Average Daily Rate Accommodation Scale Branding 264

Hotel Management

JANUARY 29, 2024

The acquisition, brokered by specialist accommodation property agency ResortBrokers on behalf of owners Peter and Irena Cushen, includes City Edge’s active franchise agreements, the brand, and associated IP. Choice Hotels Asia-Pac’s Chief Executive Officer, Trent Fraser, said the deal will deliver benefits for guests and incoming franchisees.

General Manager 297

General Manager Accommodation Revenue Management Business 297

STAAH

APRIL 9, 2024

Surprisingly, the value of operational excellence on commercial performance is often not talked about enough. The impact of operational performance on revenue cannot be overlooked. Operational performance underpins value perception and directly impacts guest conversions and revenue outcomes.

Revenue 109

Revenue Operations Revenue Management Upsell 109

Hotel Management

DECEMBER 14, 2023

Minor Hotels is making a foray into the Build to Rent (BTR) market with the launch of a Sydney accommodation, under its full-service property arm, Mint Residential. Minor Hotels Australia, and New Zealand Chief Operating Officer, Craig Hooley, said entering the BTR is “the right move” for the business – at the right time.

Market 264

Market Marketing Accommodation Hotels 264

Hotel Management

MAY 15, 2025

Each Edit property offers midscale accommodation centred around comfort and convenience with a focus on reliable Wi-Fi, service, good location and affordable pricing. Being part of a community means more than just operating in it; its about lending a hand and building meaningful, long-term relationships, added Breckon.

Branding 130

Branding Resorts Accommodation Travel 130

Hotel Management

JULY 18, 2023

The Rydges brand is uniquely Australian owned and operated which is reflected in the design,” said Rydges Group General Manager, Hotel Operations, Troy Cuthbertson. The accommodation offering includes 310 King Standard Rooms, 35 Suites and 25 Apartments featuring a kitchenette, laundry, and separate lounge/dining spaces.

General Manager 246

General Manager Events Dining Accommodation 246

Cloudbeds

NOVEMBER 24, 2024

From checking in online to ordering room service off a mobile app or messaging housekeeping to request extra towels. detect if a digital key is not working) AI will support hotels in delivering hyper-personalized services at scale , to enhance the guest experience and streamline operations.

Upsell 98

Upsell Services Accommodation Operations 98

STAAH

OCTOBER 14, 2024

The partnership enhances STAAH ’s value proposition by providing hotels with a trusted, globally recognised transfer service that more than two million travelers worldwide already love. Active in more than 300 destinations with 2500 hotel partners, it offers direct passenger side services to more than two million passengers annually.

Services 113

Services B2B Revenue Travel 113

SiteMinder

APRIL 27, 2025

POS systems are primarily used by hoteliers to handle transactions and manage finances, but by choosing the best, you can also streamline operations, control inventory and enhance guest experiences. It ensures seamless billing and accurate reporting, improving internal efficiency through more streamlined operations.

Scale 52

Scale Operations Hotels Sales 52

Hotelier Magazine

SEPTEMBER 12, 2023

By Danielle Schalk These days, operating a thriving in-room dining service doesn’t come easily. There are a number of factors shaping this staple full-service offering, including supply and labour management, as well as competition from local foodservice and third-party delivery offerings.

Dining 103

Dining Services Casinos Operations 103

SiteMinder

MARCH 25, 2025

This option works well for contactless check-in and can be especially useful for short stays or self-service properties. Staff saving time Less time spent reissuing keys or fielding front desk queues means staff can focus on service that guests truly valuelike handling special requests or providing local recommendations.

Accommodation 52

Accommodation Hotels Management Travel 52

SiteMinder

MARCH 27, 2024

Sydney, Australia – New Zealand’s ASURE Accommodation Group has teamed up with SiteMinder , the name behind the only software platform that unlocks the full revenue potential of accommodation providers, as the premium motel chain looks to boost the revenue-generating capabilities of its property network.

Accommodation 105

Accommodation Revenue Motels Travel 105

Cloudbeds

MARCH 12, 2025

The findings revealed that PMS user experience (UX)how intuitive, functional, and frustration-free a system isdirectly impacts operational efficiency, employee retention, and guest satisfaction. This not only slows down operations but increases the risk of errors, leading to guest dissatisfaction.

Operations 52

Operations Hiring Hotels Management 52

Hotel Designs

DECEMBER 23, 2024

The resort has been designed with seamless integration into the rugged terrain, featuring a variety of accommodations, including pool villas, luxury suites, and private retreats, each offering a unique way to experience the splendour of the surrounding landscape.

Resorts 98

Resorts Accommodation Dining Services 98

Hotel Management

MAY 23, 2024

EVT-operated Hotel Telegraph in Singapore is preparing to relaunch as a QT Hotels and Resorts property this September, marking the brand’s first location outside Australia and New Zealand. Since securing the management contract in December 2023, EVT has been operating the hotel at full capacity.

Hotels 264

Hotels Scale Accommodation Closing 264

Hotel Management

AUGUST 3, 2023

The Ascott Limited has launched a refresh of its flagship namesake brand, Ascott, that showcases its flex-hybrid accommodation concept. By being responsive to shifts in demand, Ascott can quickly pivot its operations to suit the needs of the market and optimise occupancy to drive revenue growth,” he said.

Branding 234

Branding Services Hotels Business 234

STAAH

JANUARY 20, 2025

Marsden Hotel Group, owner and operator for successful 4-5 start properties across New Zealand, has teamed up with STAAH, a leading technology provider for hospitality businesses, to boost the revenue-generating capabilities of the properties in its network.

Global Distribution System 104

Global Distribution System Revenue Management Revenue Hotels 104

Social Hospitality

JULY 5, 2023

Enterprise software is a significant investment, but many larger businesses still get it due to how much smoother it makes business operations. Here are different ways it streamlines business operations. These insights help identify trends, patterns, and areas for improvement in business operations.

Operations 130

Operations Business Scale Management 130

Hotel Management

OCTOBER 24, 2024

The collaboration will accelerate our asset-light expansion in China by leveraging Jin Jiang’s franchise-ready infrastructure, complementing our successful management strategy in the market where we currently operate more than 220 properties in over 40 cities,” said Ascott and CLI Lodging Chief Executive Officer, Kevin Goh. “The

Hotels 249

Hotels Branding Operations Pipeline 249

Hotel Management

JUNE 5, 2025

Complimentary high-speed Wi-Fi is available in all rooms with accessible accommodations also available. Room service is also available 24/7, ensuring guests can enjoy their favorite dishes any time. ESSENTIALS: GETTING TO LOS ANGELES The best way of getting to Los Angeles in comfort and style.

Dining 130

Dining Events Hotels Business 130

Hotel Management

AUGUST 10, 2023

The DoubleTree hotel joins Hilton-operated LXR Hotels and Resorts and Hilton Garden Inn hotels in Kyoto and is the latest step in Hilton’s Japanese expansion. Located in Kyoto’s best-preserved historic district, the seven-storey, 158-room hotel features an all-day dining restaurant, lounge bar, 24-hour fitness centre, and public bath.

Dining 245

Dining Resorts Accommodation Branding 245

Hotel Management

OCTOBER 26, 2023

The 95-room hotel features 11 accommodation styles, catering to a wide variety of guests, from solo travellers to groups of friends and families, eager to take advantage of its prime location next to the iconic Capitol Theatre and a short walk from Chinatown, Paddy’s Market, Darling Harbour and Central Station.

Hotels 278

Hotels General Manager Services Dining 278

SiteMinder

DECEMBER 13, 2023

For Axel Hotels, hotel technology providers SiteMinder and Welcome Pickups have played a pivotal role in the group’s journey towards delivering exceptional hospitality services. Welcome Pickups is one such app, providing personalised guest transportation services to help hotels offer a premium guest experience.

Services 98

Services Upsell Hotels Operations 98

Hotel Management

MAY 15, 2025

Premier Room, Sands Collection Designed to offer an urban sanctuary in the heart of the city, The Sands Collection spans 1,480 rooms and suites, from the Sands Premier Room to the family-centric Sands Family Suite, catering to wide-ranging guest profiles, with a Premium Services team attending to select guests.

Pipeline 147

Pipeline Services Accommodation Resorts 147

Hotel Management

AUGUST 2, 2023

It features a range of self-contained studio accommodation with fully equipped kitchenettes and workspaces. Speaking exclusively to HM , Minor Hotels Chief Operating Officer for Australia and New Zealand, Craig Hooley, said the location promises “meaningful future growth”. Oaks Hotels, Resorts and Suites COO, Craig Hooley.

Events 242

Events Hotels Resorts Tourism 242