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Quest Apartment Hotels is on a mission to make its hotels more accessible for people with disability, through a strategic partnership with Accessible Accommodation. billion (17%) of Australia’s total tourism revenue, according to research published by Accessible Accommodation and Spinal Cord Injury Australia (SCIA).
Gday Group is set to launch an expanded Discovery Parks offering at Tasmania tourist hotspot Cradle Mountain, following the acquisition of a neighbouring accommodation business. The combined offering intends to serve as a premier accommodation and hospitality destination to capitalise on tourism demand in the region.
We expect this dynamic to continue throughout 2025 as hotels emerge as a preferred asset class driven by outsized yields, robust operating performance and favorable supply dynamics. This shift is driving expansion into branded residences and alternative accommodations as hotels capitalize on the growing Experience Economy.
Marriott International has signed a deal to acquire lifestyle accommodation brand CitizenM for US$355 million. Marriott International President and CEO, Anthony Capuano, said the acquisition will help support the companys growth in the select-service segment globally. We will continue to own our real estate and operate all our hotels.
The 241-room hotel, which is currently the only hotel in Australia to hold the certification, is using offsets to achieve carbon neutrality and working towards wider operational reductions. Like all hotels in our network, Team Quincy is committed to internal benchmarking and the continuous evaluation of business operations, Sedgwick said.
Outsourcing valet services frees hotels from operational stress, enhances guest experience, reduces claims, and unlocks commercial opportunities, supporting premium pricing and increased occupancy through seamless, professional, and a trusted service delivery by experts. Q: Tell us about the services you offer hotels.
From robotics to integrated housekeeping platforms, LUXXE is leading the shift to smarter, safer, more seamless hotel cleaning operations—powered by innovation and backed by people. LUXXE Outsourced Hotel Services is a 100% Australian-owned business partnering with accommodation hotels, to provide fully outsourced housekeeping solutions.
New Zealand hotelier Chris Dickinson has introduced a new luxury accommodation brand to the market with four Auckland properties slated to launch within the first half of 2025. Chopard Bathroom Amenities Distribution-only and cleaning-only models will be delivered through its sister offering, Platinum Services. “By
We’ve had 206 hotels open across Australia in the last three years,” said Accommodation Australia CEO Michael Johnson. “In Hotel operators across the country – but particularly in our gateway cities – are seeing occupancies re-building to pre-pandemic levels. “We The extra rooms have come on just at the right time,” he said.
Victoria’s top accommodation providers and venue staff have been honoured at the 2023 Victorian Accommodation Awards for Excellence , held in Melbourne last week (Aug 17).
Accor occupancy up across all three cities At October 30, Australia’s largest hotel operator, Accor, reports an 18% lift in occupancy levels (10.7 ‘Speed of sound’: fans book accommodation early SiteMinder’s data also shows that fans are booking further in advance to secure their preferred accommodation. to A$481.20.
For hotel operators seeking to boost profitability, ancillary revenue is a key focus in 2025. Income creatively generated from unique products and services can provide a significant supplement to traditional room sales – without the big price tag of infrastructure investment.
Maryborough District Health Service is a progressive rural healthcare provider in Victoria, Australia. The MDHS is committed to giving the community access to great care, that includes a hospital, residential aged care, community health and accommodationservices.
Helios Hospitality Management launches with operations in Thailand and Portugal, having secured its first investment, and plans to expand its portfolio to 1,000 rooms under management within the coming year, with eyes on Central and South America, Southeast Asia and Australia.
BWH Hotels is expanding into hotel management operations in the Australia and New Zealand market, this week announcing the signing of its first hotel management agreement in the region. BWH Hotels said its accommodations and services will be tailored to independent, tech-savvy, and worldly guests.
A new report by Expert Market analyzing the state of the accommodation industry finds that challenges around staff, from hiring to costs, are at the center of their concerns. The accommodation industry has faced a number of challenges since the pandemic, but none greater than those around staffing, said Chris Maillard, editor, Expert Market.
Measures in the federal budget for 2023-2024, announced on Tuesday May 9, are expected to benefit small and independent hotels, according to key accommodation associations. Accommodation Hotels nationwide have been struggling to recover since the pandemic and any increase in discretionary spending is a little boost for the sector,” he said.
With the Brisbane Games just eight years away, the upscale property meets a need for four- and five-star full-service hotels in the region and will support a growing domestic and international tourism market. The new 153-key Voco Maroochydore Sunshine Coast, located within a mixed-use development on Ocean Street, is slated to open in 2028.
“The signing of Adina Chermside Brisbane is a significant milestone for TFE Hotels, providing an opportunity for us to expand our Adina footprint from two hotels to three in the powerhouse state of Queensland,” said TFE Hotels Group Chief Operating Officer, Chris Sedgwick.
Owned by Well Smart Group, the revamped resort presents stylish boutique-style accommodation with coastal-inspired decor. It has raised the bar on hotel accommodation, and elevated the guest experience, in the holiday hotspot of Airlie Beach.
As the brand expands to destinations such as Bali, Penang, Sydney and Frankfurt, Ascott has evolved the brand to deliver a “multifaceted hospitality experience” with flexible typologies that range from co-living accommodation and city hotels to full-service resorts. “In
With a growing footprint across West Bengal, The Citi Residenci Hotels has emerged as a leading name in regional hospitality, offering modern comforts, efficient service and local charm across its properties. Catering to both business and leisure travellers, the group offers a blend of modern amenities and personalised services.
The acquisition, brokered by specialist accommodation property agency ResortBrokers on behalf of owners Peter and Irena Cushen, includes City Edge’s active franchise agreements, the brand, and associated IP. Choice Hotels Asia-Pac’s Chief Executive Officer, Trent Fraser, said the deal will deliver benefits for guests and incoming franchisees.
Minor Hotels is making a foray into the Build to Rent (BTR) market with the launch of a Sydney accommodation, under its full-service property arm, Mint Residential. Minor Hotels Australia, and New Zealand Chief Operating Officer, Craig Hooley, said entering the BTR is “the right move” for the business – at the right time.
The Rydges brand is uniquely Australian owned and operated which is reflected in the design,” said Rydges Group General Manager, Hotel Operations, Troy Cuthbertson. The accommodation offering includes 310 King Standard Rooms, 35 Suites and 25 Apartments featuring a kitchenette, laundry, and separate lounge/dining spaces.
From checking in online to ordering room service off a mobile app or messaging housekeeping to request extra towels. detect if a digital key is not working) AI will support hotels in delivering hyper-personalized services at scale , to enhance the guest experience and streamline operations.
STAAH’s innovative channel management solutions harness the power of Oracle Cloud Infrastructure to help optimize hotel revenue management and streamline operations. By running on OCI, STAAH delivers enhanced performance, scalability, and security, empowering hotels to improve operational efficiency and increase revenue.
POS systems are primarily used by hoteliers to handle transactions and manage finances, but by choosing the best, you can also streamline operations, control inventory and enhance guest experiences. It ensures seamless billing and accurate reporting, improving internal efficiency through more streamlined operations.
Gibbs also successfully navigated the Company through the COVID-19 pandemic and an increasingly complex operating environment, making Yum! Vingcardâs solution portfolio now features several distinct categories that are each tailored to specific hotel operational needs. a top performer in the restaurant industry.
By Danielle Schalk These days, operating a thriving in-room dining service doesn’t come easily. There are a number of factors shaping this staple full-service offering, including supply and labour management, as well as competition from local foodservice and third-party delivery offerings.
This option works well for contactless check-in and can be especially useful for short stays or self-service properties. Staff saving time Less time spent reissuing keys or fielding front desk queues means staff can focus on service that guests truly valuelike handling special requests or providing local recommendations.
Each Edit property offers midscale accommodation centred around comfort and convenience with a focus on reliable Wi-Fi, service, good location and affordable pricing. Being part of a community means more than just operating in it; its about lending a hand and building meaningful, long-term relationships, added Breckon.
Noble Investment Group has added Tim Bowes and Mark Klawitter to its asset management leadership team Bowes, as senior director of asset management, will help lead asset performance across Noble’s upscale select-service hotel portfolio, partnering with operating teams to implement innovative strategies that unlock value, according to the company.
The resort has been designed with seamless integration into the rugged terrain, featuring a variety of accommodations, including pool villas, luxury suites, and private retreats, each offering a unique way to experience the splendour of the surrounding landscape.
EVT-operated Hotel Telegraph in Singapore is preparing to relaunch as a QT Hotels and Resorts property this September, marking the brand’s first location outside Australia and New Zealand. Since securing the management contract in December 2023, EVT has been operating the hotel at full capacity.
The findings revealed that PMS user experience (UX)how intuitive, functional, and frustration-free a system isdirectly impacts operational efficiency, employee retention, and guest satisfaction. This not only slows down operations but increases the risk of errors, leading to guest dissatisfaction.
announced its new Nomadix Energy Management Solution that addresses the market need to reduce operational costs and reach sustainability goals. announced its new Nomadix Energy Management Solution that addresses the market need to reduce operational costs and reach sustainability goals.
Marsden Hotel Group, owner and operator for successful 4-5 start properties across New Zealand, has teamed up with STAAH, a leading technology provider for hospitality businesses, to boost the revenue-generating capabilities of the properties in its network.
The Ascott Limited has launched a refresh of its flagship namesake brand, Ascott, that showcases its flex-hybrid accommodation concept. By being responsive to shifts in demand, Ascott can quickly pivot its operations to suit the needs of the market and optimise occupancy to drive revenue growth,” he said.
The collaboration will accelerate our asset-light expansion in China by leveraging Jin Jiang’s franchise-ready infrastructure, complementing our successful management strategy in the market where we currently operate more than 220 properties in over 40 cities,” said Ascott and CLI Lodging Chief Executive Officer, Kevin Goh. “The
Enterprise software is a significant investment, but many larger businesses still get it due to how much smoother it makes business operations. Here are different ways it streamlines business operations. These insights help identify trends, patterns, and areas for improvement in business operations.
The DoubleTree hotel joins Hilton-operated LXR Hotels and Resorts and Hilton Garden Inn hotels in Kyoto and is the latest step in Hilton’s Japanese expansion. Located in Kyoto’s best-preserved historic district, the seven-storey, 158-room hotel features an all-day dining restaurant, lounge bar, 24-hour fitness centre, and public bath.
The 95-room hotel features 11 accommodation styles, catering to a wide variety of guests, from solo travellers to groups of friends and families, eager to take advantage of its prime location next to the iconic Capitol Theatre and a short walk from Chinatown, Paddy’s Market, Darling Harbour and Central Station.
Complimentary high-speed Wi-Fi is available in all rooms with accessible accommodations also available. Room service is also available 24/7, ensuring guests can enjoy their favorite dishes any time. ESSENTIALS: GETTING TO LOS ANGELES The best way of getting to Los Angeles in comfort and style.
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