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What can designers teach us about improving hotel operations and experiences?

Amadeus Hospitality

To kick things off we asked designers that help build and refine hotel physical spaces what we can do better about leveraging our physical hotel spaces differently. They then teach us how to improve our staff and guest experiences through design, and the impact design has on staff and guest wellbeing.

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What Does Traveler Tribes 2033 Tell Us About Asia Pacific? - By Martin Cowen

Hotel News Resource

This market is a vital foundation for future success and Amadeus’ Traveler Tribes 2033 is essential reading for any seller or supplier looking to understand how travelers from the region will travel in the future.

Travel 103
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“Plan, Book, Enjoy”: Introducing HERA, Accor’s New Travel Advisors’ Luxury Loyalty & Rewards with Pascal Visintainer

Hospitality Net

Pascal Visintainer, Accor’s Senior Vice President Global Sales, Luxury & Lifestyle, sat down with us to discuss about this program bringing together Accor’s Sales and Luxury expertise.

Travel 243
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Make the Complicated Simple

Hospitality Net

Earlier this year, I wrote an article about the hard work it takes to make something look easy. The gist of the article was that we work hard to make doing business with us easy. Consider the quote I used from Steve Jobs of Apple, who said, It takes a lot of hard work to make something look simple.

Business 235
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What the Changing Traveller Report told us about travellers planning a stay at a hotel group or chain

SiteMinder

Travellers told us that the extra hours they’re spending on site at a hotel are making the ‘little things’ feel bigger, pushing the hotel of the future to become more like an upgraded version of life at home. – They are more likely to want their property to help them learn about the local culture and history.

Travel 98
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Three Customer Service Lessons from a World Traveler

Hospitality Net

I’m always looking for good customer service stories that teach or remind us about creating an amazing customer experience. I experienced something worth sharing recently, and we can take at least three lessons from it.

Services 245
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This Little-Known Korean Airline Is About to Shake Up European Travel

Skift Blog

Skift Take: T'way Air is about to make the leap from regional low-cost player into a true transcontinental airline. History tells us that it may find this challenging. Gordon Smith Read the Complete Story On Skift

Travel 231