Trending Articles

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Meyer Jabara Hotels’ New CIO Brings the Growth Mindset

Lodging

Recently appointed Meyer Jabara Hotels (MJ) Chief Investment Officer Ian McAuley comes to this newly crafted position with 30 years of experience and relationships that, coupled with those of this closely held private hotel company, will further MJ’s expansion goals. As McAuley shared with LODGING, he plans to pursue these goals by first familiarizing himself with his new company—its people, culture, and partners—well enough to fashion and convey to potential investors a compelling story of [

Closing 284
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ChatGPT Is Getting a Major Update: What it Means for Travelers

Skift Blog

Skift Take: Though ChatGPT still has issues and many of its features are in experimental phases, the continued updates paint a clearer picture of the future digital travel assistant.

Travel 284
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DoubleTree by Hilton Chocolate Chip Cookie – First Food Ever Baked in Space – Touches Down in New Display at the Smithsonian

Hospitality Net

DoubleTree by Hilton made history when its signature, warm chocolate chip cookie became the first-ever food baked in space, in experiments designed to make long-duration space travel more welcoming and hospitable. Today, the famous chocolate chip cookie baked aboard the International Space Station (ISS) has landed at the National Air and Space Museum’s Steven F.

Travel 274
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3 Barriers to Connecting with Prospects

Anthony Cole Training

In today’s world of banking and insurance, it is increasingly more difficult to get the attention of a prospective buyer after only a few outreach attempts. We are all busier than ever before with multi-media coming from every direction. So, how do you stay consistent (and persistent) in your outreach with a prospect while remaining sensitive to their daily lives and the distractions they face?

Sales 260
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Exclusive: inside Santa Monica Proper, California’s stunning luxury boutique hotel

Hotel Management

When it first debuted in mid-2019, the Santa Monica Proper Hotel quickly became one of the hottest hotels in Los Angeles and thanks to its brilliant style and hospitality, it’s remained incredibly popular since. Wayfarer checks in. Over the past seven years, the Proper Hotels brand has been setting benchmarks in the United States accommodation scene, particularly with its properties in California, headlined by one of our favourites in Santa Monica.

Hotels 241
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Hyatt Updates Expected Growth in Latin America Through 2027

Lodging

CHICAGO, Illinois—Hyatt Hotels Corporation updated the company’s expected growth trajectory in Latin America and the Caribbean. Through 2027, Hyatt will expand its brand presence in new destinations throughout the region, meeting travelers in more places. “Hyatt’s brand growth in Latin America and the Caribbean is fueled by robust travel across all customer segments and our effective execution of an asset-light strategy, including the 2021 acquisition of Apple Leisure Group,

Branding 274

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Kayak CEO Says Online Travel ‘Still Sucks’ and He Wants to Stay ‘Until It’s Fixed’

Skift Blog

Skift Take: Twenty years later, Google is the leading global player in travel metasearch. Steve Hafner can do little about that but argues travelers can snack on Google but they should come to Kayak for better results when they are ready to book.

Travel 294
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Hotel Remodeling and Renovations: 5 Tips to Transform Your Hotel into a Luxurious Haven

Are Morch

Slapping some fresh paint on the walls and calling it a hotel remodel? Most real pros, and guests as well, would not agree with this statement. For a real renovation, the goal is to create a space that will truly enhance the experience of every guest who steps into your building. With the digital age […] The post Hotel Remodeling and Renovations: 5 Tips to Transform Your Hotel into a Luxurious Haven appeared first on Are Morch, Digital Transformation Coach.

Hotels 130
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Coogee Bay Hotel redevelopment gets green light after four years of negotiations

Hotel Management

A major transformation of Sydney’s Coogee Bay Hotel has been given the green light by the Sydney Eastern City Planning Panel following more than four years of design, planning and discussions with council and community. Last week, the panel granted a Deferred Commencement Consent, which will allow works to begin once there has been resolution of a noise management plan with Randwick City Council.

Retail 246
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Hyatt Hotels Corporation Reports Q1 2024 Results

Lodging

CHICAGO, Illinois—Hyatt Hotels Corporation reported first quarter 2024 results. Highlights include: Mark S. Hoplamazian, president and CEO of Hyatt, said, “The year is off to a great start with gross fee revenue reaching a record of $262 million in the quarter. Our pipeline also reached a new record, expanding 10 percent year-over-year to 129,000 rooms, and we realized net rooms growth of 5.5 percent.

Pipeline 284
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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7 ways to boost your hotel revenue with TravelAds

Hospitality Net

In today’s digital landscape, a successful hotel revenue strategy is more than filling rooms. It’s about targeting the right traveler and tapping into data-backed industry trends to stay competitive.

Revenue 243
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Airbnb CEO: ‘We Are Ready to Step on the Gas’ for International Expansion

Skift Blog

Skift Take: Despite risks from regulation and competition, there is a huge opportunity for Airbnb to expand further around the world beyond its five core markets. It's a big world out there.

Market 319
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Pricing strategies: leveraging bias and psychological tricks for success

eHotelier

Effective pricing strategies are crucial for capturing consumer attention and driving sales. Leveraging psychological biases and tricks can profoundly influence consumer perception and behavior, so let's explore several proven pricing strategies that smartly use human psychology to enhance business success.

Consumer 111
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Erdi launches hospitality academy within a hotel at Mercure Welcome Melbourne

Hotel Management

Erdi, a privately-owned collection of premium hotels and businesses, has launched a hospitality education arm, Erdi Academy, to support budding industry talent. Located at the Mercure Welcome Melbourne on Little Bourke Street and adjacent to sister-hotel, Pullman Melbourne City Centre, Erdi Academy operates within a working hotel environment, providing students with immersive experiences and practical learning on daily basis.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Booking.com: Family Travel Expected to Increase in Summer 2024

Lodging

Booking.com reports that searches for accommodations by families for the summer travel season are already seeing an 8 percent increase as compared to last year, while flight searches globally are seeing an increase of 21 percent. These figures underscore an interest in travel this summer, as families look to make the most of the warmer months ahead.

Travel 284
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IRIS announces investment in Middle East, following growth in demand for digital ordering across hospitality sector

Hospitality Net

IRIS, the global leader in digital ordering for the hospitality industry, today announces it will be investing in its expansion in the Middle East. The announcement follows significant growth in its client base, as an increasing number of hoteliers across the region report a preference for mobile ordering from guests, enabling them to increase F&B revenue and enhance the digital experience they offer.

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Airline Credit Cards and Frequent Flyer Programs Come Under Federal Scrutiny

Skift Blog

Skift Take: Federal agencies are currently investigating whether airlines have devalued frequent flyer miles to make it more difficult for consumers to redeem award tickets.

Consumer 312
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Ashburton Hospitality adds 10 hotels to its portfolio

Hotel Business

Officials of Ashburton Hospitality, a full-service consultancy firm focused on asset management, has added 10 hotels to its expanding portfolio. The Marriott-, Hilton- and IHG-branded hotels are located throughout the Midwest, Eastern seaboard and southeastern U.S. The hotels include Castle Hotel, Autograph Collection in Orlando; a Homewood Suites in Perimeter in Atlanta; Hotel Indigo in Tuscaloosa, AL; a Courtyard by Marriott in Madison, WI; a Hampton Inn in Madison, WI; and a Homewood Suites i

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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First look: inside the $230m dual-branded Novotel and Ibis Styles Melbourne Airport

Hotel Management

Melbourne Airport is set to welcome its first new-build internationally branded hotel in over 20 years with the official opening of the dual-branded Novotel and Ibis Styles Melbourne Airport on July 1. The AU$230 million project, located within walking distance of Terminal 4, is Victoria’s largest and most significant hotel development this year.

Branding 162
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This Week’s Comings & Goings

Lodging

Sage Hospitality Group announced Justin Fowler as chief operating officer for Sage Restaurant Concepts, overseeing more than 50 restaurants, bars, cafes, and venues in the SCR portfolio. Hospitality Ventures Management Group announced the company has named Linda Philp as senior vice president and chief financial officer. She will be responsible for the company’s accounting, financial reporting, and risk management functions.

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Entries open for the 2024 GuestRevu GREAT Awards

Hospitality Net

GuestRevu, a leading guest survey and online reputation management solution, is thrilled to announce entries are now open for the 2024 GuestRevu GREAT Awards. These prestigious awards, celebrating Guest-Rated Excellence in Accommodation & Travel, are back for another exciting year.

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Emirates Sees Rise in Unsold Premium Seats, But the Post-Pandemic Party Isn’t Over Yet

Skift Blog

Skift Take: With premium cabins typically delivering much higher profit margins than economy seats, good occupancy is a key performance metric for many airlines.

Occupancy 273
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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How personalized upselling and cross-selling can transform your hotel’s bottom line

eHotelier

Upselling add-ons like room upgrades, gym access, or additional extras like hampers will generate plenty of revenue for your hotel and typically require minimal costs.

Upsell 111
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Sulphurous Lake Resort

Webrezpro

Take a summer trip to Sulphurous Lake Resort in Lone Butte, British Columbia. You can swim, laze, and fire up the BBQ in the evenings. There are both cabins and campsites for you to rest your head and communal showers available–no squatting in an outhouse!

Resorts 83
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Unity by Hard Rock Launches as Company’s Loyalty Program

Lodging

HOLLYWOOD, Florida—Hard Rock International announced the global launch of Unity by Hard Rock, a loyalty program that rewards members across Hard Rock’s portfolio of more than 200 locations including hotels, casinos, cafes, and Rock Shops around the world. The brand is celebrating how its guest offerings have “Come Together” under the loyalty program with Lionel Messi, Noah Kahan, John Legend; and Shakira.

Casinos 284
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Navigating AI in Hospitality: Addressing Common Concerns and Ethical Challenges to Elevate the Guest Experience

Hospitality Net

In an era where artificial intelligence (AI) is reshaping industries, the hospitality sector stands at the forefront of a profound transformation. As hoteliers, embracing AI may initially spark a mix of curiosity and caution. Questions about the integration of AI within the deeply human-centric realm of hospitality are not just expected—they are essential.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Google Search Claims Another Victim: Tripadvisor Lowers Outlook

Skift Blog

Skift Take: Google has made frequent changes to its search results pages over the years, and Tripadvisor has often suffered as Google has its own competing businesses. Recent changes appear to have hit Tripadvisor particularly hard.

Business 312
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Recipe for navigating the restaurant business opening

eHotelier

Opening a restaurant is an extremely challenging endeavor. But if you plan accordingly, you can increase your chances of success by conducting proper market research, budgeting, getting involved with your community, investing in marketing, prioritizing operational efficiency, and listening to your customer base.

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5 Ways a Hotel for a Day Can Improve Your Relationship

Hotels by Day

Love deserves more than just occasional celebrations like Valentine’s Day or anniversaries. Set the scene on any day you choose by booking a hotel for just the day—a perfect way to prioritize your relationship and enjoy a leisurely retreat. Revel in these precious moments together, whether it’s enjoying sunset views, sharing a glass of wine […] The post 5 Ways a Hotel for a Day Can Improve Your Relationship appeared first on HotelsByDay.

Hotels 105
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Aimbridge Hospitality Names Eric B. Jacobs Chief Global Growth Officer

Lodging

PLANO, Texas—Aimbridge Hospitality, a leading, global hotel management company and the world’s largest third-party hotel operator, today announced Eric B. Jacobs as its new Chief Global Growth Officer, effective June 2, 2024. Jacobs will sit on the organization’s executive leadership team and report directly to Craig S. Smith, Chief Executive Officer.

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.