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Use revenue tech to your advantage Revenue management systems (RMSs) have evolved to provide smarter segmentation and demand forecasting to tighten levels of granularity. For example, targeting people looking for a local getaway during shoulder seasons or offering special deals to business travelers for repeat bookings.
If there’s a sudden change, for example, an influx of last-minute bookings hits the system, the platform can enable revenue managers to adjust room rates dynamically to maximize revenue. Why it’s important for hotels? Why it’s important for hotels? DI helps hoteliers get more granular with their segmentation.
The right sales tactics can help increase revenue, boost occupancy rates , and ensure guests have a positive experience. Maximize Direct Bookings to Reduce Dependence on OTAs When guests book through Online Travel Agents (OTAs) like Booking.com or Expedia, hotels often have to pay hefty commission fees, sometimes up to 20%.
Advanced Strategies to Maximize Revenue a. Dynamic Pricing: Real-Time Revenue Optimization c. With consumer behaviours evolving, and the lines between tech platforms, marketing, and operations blurring, a modern strategy goes far beyond just listing rooms on online travel agents (OTAs). The New Age of Hotel Distribution 2.
According to PwC, 70% of consumers now expect companies to offer self-service options, and the travel and hospitality sector ranks among the top industries adopting AI to meet this demand. 24/7 Availability Without Overloading Reservation Teams Travelers don’t operate on business hours, but your reservation team might.
With the right technology, these contactless experiences can not only enhance guest satisfaction , making it easier for travelers to get what they need, but also streamline internal workflows, making day-to-day hotel operations effortless for teams. Discovery Guests expect to be able to book a hotel stay without having to pick up the phone.
Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/11/2025 SURVEY: 70% of American Travelers Want to Skip the Front Desk A new U.S.
Whatever the trigger, something shifts – and suddenly, the idea of travel starts becoming a plan. According to Amadeus’ Travel Dreams report, the travel journey can be broken down into four distinct phases: inspiration, booking, experiencing, and post-trip reflections, or takeaways.
Maximize versatility and functionality Versatility turns a standard pool deck into a multifunctional venue-ready space and a major revenue generator. Each event is another revenue stream, and guests eat it up—they’d rather stay on property for their special moments than venture elsewhere. The smartest pool decks do double duty.
According to recent Accenture research, 84% of travel executives say AI is the key to achieving their growth targets demonstrating that AI-driven channel strategies are no longer optional; they’re absolutely mission-critical for driving hotel revenue.
If they see better rates on online travel agencies (OTAs) , they’ll lose trust and likely bounce. Personalised Offers : Today’s travelers respond well to targeted perks like birthday discounts, returning guest rates, or room preferences remembered. It’s not just a booking engine; it’s a direct revenue driver.
Todays travellers expect seamless, personalised service – and the Single Guest Itinerary (SGI) delivers. Todays travellers are experience-driven, and hotels must find smarter ways to personalise and optimise the guest journey. Its seamless, intuitive and tailored – just the way todays travellers expect.
Seventy percent of American travelers are likely to check themselves into a hotel using an app or a self-service kiosk instead of a traditional front desk. This preference skyrockets to 82% among Gen Z travelers, signaling a fundamental shift in how guests want to interact with hotels. In a survey of 2,000 U.S. of total U.S.
Ancillary revenue to the rescue! For property management companies looking to expand profitability without adding inventory or dramatically increasing workload, alternative revenue streams can be a game-changer. This post will show you how to convert those opportunities into revenue. The good news?
In the revamped version of the WPM — the June edition is more than a diagnosis — it’s a strategic tool for revenue and distribution teams to focus efforts on Disruptive players, where action is urgent. Controlling the payment process is key to detecting undercutting in real time and responding effectively.”
Today’s digital-first guests demand convenience, speed, and seamless experiences making a booking engine more than just a helpful tool, it’s a necessity Why Every Hotel Needs a Booking Engine System If your hotel isn’t offering direct bookings online, you’re missing out on revenue, on guest data, and on control.
Gone are the days of dealing with multiple systems for reservations, revenue management, and guest engagement. With single-solution platforms, hoteliers can embrace simplicity, efficiency, and innovation to meet the demands of modern travelers. Spreadsheets for revenue tracking. Identify upselling opportunities to boost revenue.
Expedia traveler messages are automatically imported into Live Chat 2.0 , the same interface used by agents for direct guest interactions. Fewer cancellations due to delayed replies OTAs like Expedia value fast response times — and so do travelers. Quick replies help prevent frustration and booking abandonment.
This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgradeâs proven upsell technology into the core guest journey. âTogether, weâre bringing ancillary revenue into the digital core of hotel operations â where it belongs.
Every year during Songkran, Thailand welcomes millions of travelers eager to experience the fun and tradition, filling up streets, temples, and yes, hotel rooms! Thailands beloved festival sees an influx of both international tourists and local travelers. During Songkran, travelers dont just stay longer; they spend more.
What is sustainable business travel? Sustainable business travel is a hotel’s way of meeting corporate guests’ needs while actively cutting carbon emissions, preserving local resources, and supporting the communities that host those travellers. Global business-travel spending was forecast to reach US $1.48
A hotel commercial strategy is a coordinated business approach that integrates sales, marketing, revenue management and distribution efforts to maximise total hotel revenue. A carefully considered commercial strategy can help a hotel respond to global turbulence, technological advancement, and changes in traveller behaviour.
By adapting the online experience to each visitor’s needs, preferences, and behaviors, hotels can capture attention, build trust, and guide travelers more effectively toward conversion, reducing their reliance on OTAs in the process. In-Stay Upsell Offer App personalization doesn’t stop once the guest checks in. What’s included?
Sustainability : d igital k eys eliminate the need for plastic keycards, appealing to eco-conscious travel l ers. Operational efficiency : f ewer manual processes mean fewer staff hours spent troubleshooting. Receive daily leadership insights and stay ahead of the competition.
Hospitality leaders embrace technology for growth Our latest report, “ Travel Technology Investment Trends 2024 ,” reveals a strong commitment among hoteliers to increase their technology spend. Investing in a modern CRS will be necessary to help hoteliers diversify and enhance their services in order to stand out to travelers.
But here’s the good news: a streamlined, intuitive PMS UX can turn hotel operations around—boosting staff productivity, enhancing guest satisfaction , and improving hotel revenue management. This is a game-changer for efficient hotel revenue management. These savings strengthen your hotel revenue management strategy.
AI assistants ) are intelligent systems that automate traveler communication and streamline hotel operations. This means they can handle complex requests, understand traveler intent, and adapt to different communication styles, making them far more effective in delivering seamless service. Travelers don’t follow business hours.
According to Google, businesses make an average of $2 in revenue for every $1 they spend on Google Ads. Upselling opportunities : Offer add-ons and packages during the booking process to increase revenue. Time of year: Ads cost more during busy travel times. Why Use Google Ads for Your Hotel? . This is called metasearch.
EBITDAR formula explained One way to calculate EBITDAR is first to determine earnings by subtracting all expenses from revenue and then adding back five cost categories. EBITDAR is calculated using details from the income statement, which presents a company’s revenues and operating expenses over a specific period.
As competition intensifies and travelers become more selective, data analytics in the hospitality industry and AI are no longer buzzwords, but operational imperatives. Tools like smart dashboards and AI-powered messaging flows aren’t just simplifying operations—they’re increasing revenue and guest satisfaction by acting on real-time insights.
As competition intensifies and travelers become more selective, data analytics in the hospitality industry and AI are no longer buzzwords, but operational imperatives. Tools like smart dashboards and AI-powered messaging flows aren’t just simplifying operations—they’re increasing revenue and guest satisfaction by acting on real-time insights.
Flexible and scalable, our growing roster of mutual clients includes Mandarin Oriental and Four Seasons, with hotels typically experiencing a 20% to 40% boost in F&B revenue following deployment.â This partnership marks a significant advancement in the evolution of luxury hospitality across the globe.
Email Automation: Uses generative AI to manage high volumes of travel-related emails by extracting key information (like travel dates or party size) and generating personalized offers. This feature helps improve response speed, booking efficiency, and reduces staff workload. Sabre’s SynXis Concierge.AI SynXis Concierge.AI
With offerings tailored for both leisure and business travellers including well-appointed rooms, conference facilities, swimming pools and authentic culinary experiencesSentrim is more than a hotel group. As a result revenue was missed and the guest experience in bookings was below par. Thats where STAAH came in.
Hotel management can often feel like youre spinning plates – online travel agents (OTAs) sending bookings, guests booking directly on your site, and your front desk needing real-time updates to avoid the dreaded overbooking. With a properly integrated channel manager, booking engine and PMS, you will unlock revenue optimisation gold.
VAIA boosts incremental revenue by offering timely upsell opportunities for room upgrades, spa appointments, dining reservations, and more - triggered automatically based on guest behavior and intent. 6/11/2025 SURVEY: 70% of American Travelers Want to Skip the Front Desk A new U.S. Learn more about Digital Night Audit here.
VAIA boosts incremental revenue by offering timely upsell opportunities for room upgrades, spa appointments, dining reservations, and more - triggered automatically based on guest behavior and intent. 6/11/2025 SURVEY: 70% of American Travelers Want to Skip the Front Desk A new U.S. Learn more about Digital Night Audit here.
With features like multi-property search, real-time availability updates, and upselling options, hotels can showcase everything they have to offer and capture more revenue per guest. SHRs EBE delivers the full functionality of a powerful booking platform, but in a modern, user-friendly modal design.
In his new role, Bryant will lead all sales and marketing initiatives, with a focus on driving revenue, fostering sales goals and building strategic partnerships that deepen the hotel’s connection to West Hollywood’s cultural and creative communities. Receive daily leadership insights and stay ahead of the competition.
Unbundle to UpsellTravelers increasingly want more flexibility in how they book and experience their stay. This trend allows travelers to customize their experience and only pay for what they truly need or want. For hoteliers, unbundling provides an opportunity to boost revenue per guestbeyond just the room rate.
billion travelers in 2024 , up 11% from the year before, hotels have a golden opportunity to tap into soaring demand and boost direct bookings. The Layer is carefully crafted to enhance the allure for local travelers seeking a luxury escape close to home. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex
Whether you’re near a city with a big Pride celebration or just want to show your support, it’s a chance to connect with a diverse and loyal travel community and show that your brand genuinely cares. Travel with purpose and celebrate love in every form. It also encourages non-overnight revenue and local brand engagement.
Tryp.com is an online travel marketplace that bundles flights, accommodation and experiences into value-driven packages curated by AI. Travellers pick a theme, such as “beach escape” or “digital nomad city break”, and the site returns ready-made itineraries that can be booked in a few clicks. Bundled bookings that lift revenue.
It acts as a virtual concierge, answering common questions, sharing booking links, promoting special offers, and even upselling services without staff intervention. It can also share booking links, promote special offers, and upsell services all within the same conversation. How does Visito support guest messaging across platforms?
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