Lodging

DECEMBER 15, 2023

LODGING brings you the second installment of our three-part Ownership Series, providing owner perspectives on various hot topics and industry trends. We speak with Kunal Dave of Laxmi Hotels Group on his approach to each stage of the conversion process.

Services 313

Services Market Marketing Hotels 313

Anthony Cole Training

DECEMBER 28, 2023

This idea of reviewing what you should keep doing, start doing, and stop doing is borrowed from a past client of ours so we must give them credit. The process is worthy of your time to consider so please read on…

Events 259

Events Sales 259

Lodging

NOVEMBER 30, 2023

LODGING brings you the first installment of our three-part Ownership Series, providing owner perspectives on various hot topics and industry trends. Look for the second article next month, offering advice on the conversion process. We speak with J&P Asset Management about best practices and trends in the extended-stay segment.

Operations 313

Operations Management Services Market 313

Hospitality Net

JANUARY 7, 2024

Financial technology (fintech) in hospitality has generally been used to reduce processing costs, provide traveler flexibility, or minimize friction in expense reimbursement for business travelers. The need for simplifying booking, rebooking, and payment processes for travelers has been highlighted post-pandemic.

Travel 185

Travel Hospitality Business Market 185

Hospitality Net

FEBRUARY 8, 2024

This crawl, walk, run process has helped our partners create programs that create value for their properties and the guest. Everyone usually has something to say about loyalty across marketing, sales, operations, finance. you get the point! At Laasie, we believe in starting small and growing strategically. as well as the finance team.

Sales 245

Sales Operations Market Marketing 245

Hospitality Net

MARCH 25, 2024

During my career inside hotels, I had the pleasure of opening and transitioning several hotels to our brand, processes and systems. This was always a lot of work but well worth it because you got to meet a lot of new cool people and on top of that traveling to some pretty nice locations.

Hospitality 130

Hospitality Branding Travel Hotels 130

Hotel Management

NOVEMBER 8, 2023

“Globally, Hilton has a highly engaged audience on TikTok and it’s also a channel that celebrates diversity and allows people to be their real, authentic selves – which makes it a great platform for our pilot,” Hogg told HM. We want people to be themselves and ultimately show us how they can make the stay for our guests memorable.

Intent 264

Intent Pipeline Branding Closing 264

Hospitality Net

JULY 26, 2023

As a hotel restaurant manager, you fully recognize the paramount importance of food safety in safeguarding the well-being of our cherished customers and ensuring the prosperity of our establishment.

Management 189

Management Hotels Hospitality 189

Hospitality Net

NOVEMBER 9, 2023

In the second of our series on the budget approval process, we are looking at specific areas to look at which can ease the approval process and ensure a more accurate budget and a profitable following year.

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Anthony Cole Training

MARCH 17, 2023

From a sales strategy and process perspective, positioning value not only requires a great VALUE PROPOSITION but also supporting Will to Sell, Sales DNA, and Sales Competencies. Using data from just one of our dozens of community bank clients, this is what we found out about top 25% of the team vs the bottom 25% of the team.

Sales 210

Sales Management 210

Hospitality Net

DECEMBER 13, 2023

Then, there’s the experience during the sales process and what happens after the sale, which could include a typical customer support call and more. It actually begins long before a customer ever makes a purchase.

Sales 130

Sales Sales Process Services Market 130

SiteMinder

APRIL 10, 2024

Our hotel is located in the heart of New Town, which is a UNESCO heritage area. Our service is personal, cosy, and intimate, providing warm luxury to guests. “Our Our service is personal, cosy, and intimate, providing warm luxury to guests. The property recently also added SiteMinder’s Guest Engagement feature to the mix.

Upsell 98

Upsell Revenue Business Market 98

Hotel Management

APRIL 30, 2024

The Breakfast Masterclass, presented by Shape, explored the transformation of Salter Brothers’ Accor portfolio The complexity of certification, with its dizzying array (currently 120+) was also cited as a hurdle to design processes. Get it right early in the process,” she said. We need to feel part of the community.

Construction 130

Construction Closing Hotels Management 130

Lodging

MAY 23, 2023

“As Peachtree continues to evolve, improving our foundational processes is imperative to the future growth of our business,” Friedman said. “Melissa is an excellent complement to our […] The post Peachtree Group Names Melissa Ross Smith Chief Operating Officer appeared first on LODGING Magazine.

Operations 157

Operations Business Management 157

Hotel Management

JANUARY 3, 2024

Jacob Batt “2024 will see us grow into new areas across Australia and also abroad, so it is important we have the skillset in-house to be able to facilitate our growth while maintaining the highest level of results for our existing stable of owners and partners.”

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General Manager Sales Resorts Management 272

Anthony Cole Training

APRIL 15, 2021

In the final installment of our No Assembly Required Hiring series, we discuss the importance of having a strict and detailed onboarding process when bringing new sales talent into your organization.

Hiring 251

Hiring Sales 251

Hotel Management

DECEMBER 10, 2023

A new 10-year Migration Strategy, announced by Home Affairs Minister Clare O’Neill on Monday, includes the introduction of a new skills visa, alongside tighter visa processes for migrant workers and international students.

Management 312

Management Accommodation Closing Hotels 312

Hotel Management

FEBRUARY 15, 2024

This new partnership showcases our dedication to providing unparalleled hospitality experiences while contributing to the local communities Pan Pacific Hotels Group serves, and celebrating the spirit of country racing in the process,” said Pan Pacific Hotels Group.

General Manager 130

General Manager Accommodation Hotels Hospitality 130

Hotel Management

NOVEMBER 21, 2023

This includes the John Pirie Motor Inn in Port Pirie, which is in the process of rebranding to Breakfree. Mantra Castle Hill Sydney “Our entrance into the Sydney market is a significant achievement,” said 1834 Hotels Director, Leigh Kentwell. “We

Branding 147

Branding Revenue Management Hotels Management 147

Hotel Management

FEBRUARY 1, 2024

As we delve into the new year, our unwavering commitment revolves around three key pillars: Competency, Capability, and Collaboration, led by our Executive General Manager, Leanne Graham. We have a strong plan to support our team with all the back-office tools in place to drive efficiency.

Hospitality 130

Hospitality General Manager Occupancy Business 130

Anthony Cole Training

JANUARY 20, 2022

To improve your outbound selling success, you must have a process that you strictly follow and regularly improve upon, be a continual learner, and focus on building relationships. If you are a sales leader or a salesperson in need of an outbound sales strategy, here are our 7 steps to improve your success.

Sales 210

Sales 210

Hotel Management

APRIL 16, 2024

Virtuoso’s acceptance process is incredibly selective, so becoming a preferred partner is a true honor,” said The Royce Business Development Manager, Rui Martins. The reputation Virtuoso member agencies have for outstanding dedication to their clients is a perfect fit with our own bespoke approach to service.

Travel 147

Travel Business Sales Resorts 147

Hotel Designs

FEBRUARY 16, 2024

With Qatego we took our lead from people’s needs in the familiar yet intimate surroundings of the bathroom. Porsche describing the creative process. Duravit is one of our Recommended Suppliers and regularly features in our Supplier News section of the website.

Closing 104

Closing Management Hotels 104

Hotel Management

SEPTEMBER 7, 2023

It’s a combination of culinary excellence headed up by Michel Roux, diverse dining options and our ability to build our fantastic heritage –The birthplace of Afternoon Tea – while never sitting still and look at creating new and existing dining experiences for our guests. The Good Front Room is our most recent new venture.

Dining 263

Dining Services Business Operations 263

Hotel Management

NOVEMBER 14, 2023

Because our suites are designed the same as our residential apartments, guests have the extra space with all the comforts that they would enjoy at home, like fully equipped kitchens, internal laundries, separate bedrooms and living/dining rooms. By opening these new hotels, we are providing our guests with more choice of locations.

Hotels 289

Hotels Accommodation General Manager Travel 289

Refine

JANUARY 30, 2024

Question for Our Revenue Management Expert Panel: How might the use of ChatGPT and other Large Language Models (LLM) affect the booking process? What impact might they have on revenue management?

Revenue Management 75

Revenue Management Revenue Management Marketing Strategy 75

Hotel Designs

APRIL 23, 2024

The making of the Urchin chandelier is an entirely traditional process. Inspired by nature, a reoccurring theme in many of Porta Romana’s designs, the original seed pod was carefully recreated as a paper model and then shared with their local maker as an initial reference point to inform the production process.

Scale 88

Scale Construction Hotels 88

Hotel Management

OCTOBER 5, 2023

Customers travelling on the airline’s domestic and international services will now be able to track the last recorded status of their bag as it makes its way through the airport processing system, onto the aircraft, and finally, arrives at its destination.

Travel 147

Travel Events Sales Services 147

Hotel Management

JANUARY 17, 2024

They are fast paced, deliver strong occupancy rates and bring a diverse range of guests through our doors, enabling us to showcase our renowned EVT hospitality. This increased domestic travel is flowing through to our airport hotel occupancy rates, and we expect this to further increase as international travel continues to recover.

Travel 130

Travel Occupancy Hotels Resorts 130

STAAH

MAY 2, 2024

STAAH has been our trusted technology partner at Khyber Hotels & Resorts, streamlining our distribution strategy and maximizing revenue opportunities. Their innovation & support have been instrumental in our success for the years” says Vinit Chabra, General Manager, Khyber Hotels & Resorts. “We

Resorts 92

Resorts General Manager Revenue OTA 92

Hotel Management

MAY 5, 2023

“I feel incredibly privileged to have spent three decades as part of IHG, working alongside the many talented colleagues that make it such a special company, and in partnership with our hotel owners who share our passion for hospitality,” Barr said. “I Oppenheimer said the appointment is the result of a rigorous selection process.

Real Estate 264

Real Estate Business Branding Operations 264

Cloudbeds

FEBRUARY 21, 2024

Adam Harris, CEO of Cloudbeds, said, “Our mission has always been to empower hoteliers with seamless solutions designed to drive more revenue and better guest experiences. This partnership with Amadeus iHotelier brings unparalleled value to our customers to help them succeed in today’s competitive market.”

Revenue 111

Revenue Travel Management Hospitality 111

Hotel Designs

FEBRUARY 21, 2024

RPET fabric is derived from recycled PET plastic, primarily sourced from discarded beverage bottles, which undergoes a meticulous process of collection, cleaning and transformation into fibres. Liang & Eimil is one of our Recommended Suppliers and regularly features in our Supplier News section of the website.

Branding 105

Branding Business Hotels 105

Hotel Business

FEBRUARY 21, 2024

Our mission has always been to empower hoteliers with seamless solutions designed to drive more revenue and better guest experiences,” said Adam Harris, CEO, Cloudbeds. “This partnership with Amadeus brings unparalleled value to our customers to help them succeed in today’s competitive market.” .

Revenue 72

Revenue Hospitality Management Management Hospitality 72

Hotel Business

MARCH 4, 2024

We are very pleased with Life House’s approach to managing our unique property,” the owner shared. Life House has enhanced our operations without losing the essence of what makes Hotel Moloka’i special, which is our authentic Hawaiian guest experience.” The hotel is owned by real estate investment group Beachtree Properties. “We

Real Estate 110

Real Estate Operations Management Hotels 110

Hotel News Resource

JULY 25, 2023

When our KTN team onboards clients for either traditional mystery shopping or for call scoring of actual recordings (as captured in our clients’ various cloud-based platforms), part of our process is reviewing their existing call criteria.

Shopping 97

Shopping Hotel Sales Sales Market 97